# Dash Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dash the right Background Check solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10006828/Dash/reviews --- Dash 4.6 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of Dash Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews JT Jessica T Recruitment ManagerResearch, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I was informed that I would receive daily emails regarding the status's of pending cases however, I have still not received this communication.“ June 3, 2020 SR Stacie R Human Resource CoordinatorHospitality, 51 - 200 employeesUsed the software for: 6-12 months. “That you can't resend invitations to remind employees without being charged.“ June 2, 2020 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark F. Manager, Talent Acquisitions Building Materials Used the software for: 6-12 months ### "Easy Background Checks" January 27, 2020 5.0 Pros Good Egg is easy to use and was fully customizable. They handle all aspects of our background checks, even things most other companies don't like pre-employment physicals. Their customer service has been fantastic. Emails are returned oftentimes within minutes. Calls are picked up quickly. Cons I haven't found any negatives to the service yet. Review Source KB Kevin B. Talent Acquisition Manager Automotive Used the software for: 6-12 months ### "Good Egg pre-employment screening" May 11, 2020 5.0 Pros Implementation and rollout of the software was virtually seamless compared to other similar products I've worked with. The account team was fully engaged throughout the start-up process and continue to be responsive now that we've been live for ~9 months. Cons It would be helpful to have the ability to change the status of results for reporting purposes. Alternatives considered [Enterprise Advantage](https://www.capterra.com/p/132359/Enterprise-Advantage/)[Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) Reason for choosing Dash Pricing, functionality, account team, seamless integration into the ATS. Review Source MP Marisa P. Human Resources Staffing and Recruiting Used the software for: 1-2 years ### "Review" February 26, 2019 3.0 The software is very easy to navigate through! It is simple to understand and provides most of the information I need. Pros I like how easy it is to navigate through the software. I can easily see who has not completed their background checks, where we are at progress-wise in background checks that are in process, etc. Cons I don't like they the ETA's for drug screens are not accurate. This is a very important component to our business. Review Source TL Thulani L. Human Resources Manager Hospitality Used the software for: 1-2 years ### "Good Egg gets the job done!" February 18, 2019 5.0 We use Good Egg to screen our incoming candidates so that we can maintain a safe work environment. Good Egg gives us thorough results in a very easy to use format supported by a quick and easy process that works great. Pros As an HR professional, I cannot say enough positive things about Good Egg. They are really great with customer service and are always timely and responsive with whatever comes up day to day. I work with a great Customer Success Manager who is proactive, knowledgeable, and easy to work with. The background check results are thorough and fast. I highly recommend Good Egg and give them two thumbs all the way up. Cons I really only have positive feedback on Good Egg, since we have not had any issues of note. Review Source MM Margie M. Staffing Specialist/Plant Recruiter Oil & Energy Used the software for: 2+ years ### "Kudos for Foley/Good Egg System - AND the rep!" June 13, 2019 5.0 We are verifying or discovering the integrity of the candidates that we are in the process of hiring. But my OVERALL experience with the system is really the customer service aspect of Foley Services/Good Egg. Relative to past experiences with similar service relationships, the rep is rated #10 of 10! Exceptional with help and responsiveness. Pros Very easy to use based on order type we have /use at Aspen. Confirmation receipt and order number that I receive after order is placed for each candidate. Easy to use for Candidates that we are processing. Cons I cannot critique the software, I can only assess the ease of use of product (process/system)., Review Source VR Verified Reviewer Staff Recruitment Specialist Government Relations Used the software for: 6-12 months ### "Easy to Use" February 19, 2019 4.0 Pros This software is very easy to use. Everything is easily accessible and easy to understand/follow. Cons There's nothing I necessarily dislike about the software. Sometime the turn around time can be a little slow, but it usually isn't too much of an issue. Review Source SR Stacie R. Human Resource Coordinator Hospitality Used the software for: 6-12 months ### "Good Egg Review" June 2, 2020 5.0 Great experience so far. Pros Quick scheduling and being able to see clearly if the employee passed the background check and/or drug tests. Cons That you can't resend invitations to remind employees without being charged. Review Source Response from Foley Carrier Services June 19, 2020 Hi Stacie, We're so happy to hear that your experience with Good Egg has been a positive one! In regards to the employee invitations, please know that you are able to send or resend applicant invitations as many times as needed without being charged, in fact, we send reminders daily until the invitation expires. You'll only be billed when the invite is completed by the candidate and our team begins processing the search. If you have any questions about your account, or our billing processes, please reach out and we'll be happy to help. VR Verified Reviewer HR Generalist Hospital & Health Care Used the software for: 2+ years ### "Happy Customer" February 19, 2019 5.0 Pros All online with no paper, and when applicants give us the correct information, we get information back very quickly. Cons As issues have come up we've been able to get them resolved, so I don't have any concerns at this time. Review Source Amanda Josalene W. Fragrances Retail Used the software for: 1-2 years ### "Worked great during applicant screenings!" March 11, 2019 5.0 Pros GoodEgg helped tremendously during the applicant screening processes, and provided me a detailed and prompt background record on my applicants before I moved forward in the hiring process. I haven't had any issues with GoodEgg and will use them again for future hiring practices! Cons I have no cons; everything worked great with the software! Review Source VR Verified Reviewer Administrative Assistant Telecommunications Used the software for: Less than 6 months ### "Best Egg of Background Checks" April 30, 2019 5.0 Pros I came across GoodEgg while I was shopping around for a new background checking software. We're a growing company, and were looking for the most efficient method of screening new hires. GoodEgg has been absolutely phenomenal! While the site's easy to use and provides a comprehensive product, their biggest strength is somehow their customer service department. I've been in touch with the rep for a few minor questions, and she's always gotten back with me in an almost unreasonably short amount of time. When the interview and hiring process can be long and tedious, it's nice to have GoodEgg's speedy support team on our side. Cons Compared to similar sites, no cons. I had been paying more money and waiting longer for completed reports using other products, and I haven't looked back. Review Source AW Aimee W. HR Generalist Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Background Check Software review" January 29, 2020 5.0 Love it. And I am glad my boss/company decided to purchase. I've had ZERO issues. Pros It's so easy to use. no hassle. Easy to train coworkers. I have to give Kudos to our rep, \[SENSITIVE CONTENT HIDDEN\]. She is always right there when I need her. I am a stickler for communication and she always emails me right back. Thank you, \[SENSITIVE CONTENT HIDDEN\]! Cons there isn't anything I don't like about this software Review Source CW Christine W. HR Recruiter Non-Profit Organization Management Used the software for: Less than 6 months ### "Don't use any other company" March 6, 2020 5.0 Everything is easy to use, you can talk to someone instantly. Gives more support then expected. They are on top of everything. Pros Everything is super easy to use, anyone in the company can pick up on it right away. Cons I would like to see pending invitations, possible i just have not navigated to find it yet. Review Source GW Gaye W. Director of HR Services Human Resources Used the software for: 1-2 years ### "Simple On-Boarding" July 30, 2019 4.0 Pros Ease of new hire interaction during the on-boarding process Cons Would like easier way to create custom reporting Review Source TF Trent F. Economic Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Good Egg Review" July 24, 2019 5.0 We do a lot of events that require outside help from the organization and back ground checks are required most of the time and this software has worked great each time. Pros This program is fast, accurate and reliable. Cons Have not found a con yet as we have had no issues so far. Review Source VR Verified Reviewer Marketing Associate Computer Software Used the software for: Less than 6 months ### "Very helpful software" February 18, 2019 5.0 Pros I like it's ease of use. You can learn it quickly. Also, all the reports were completed within three business days. Cons Nothing. Everything is great and the customer support is very helpful. Review Source LF Lisa F. Project Coordinator Staffing and Recruiting Used the software for: 1-2 years ### "A Good Product" February 21, 2019 5.0 Rep is very helpful and responsive. Overall the software is a good experience. Pros Fast turnaround. I can have the candidate complete the required information Cons It's a little cumbersome and unclear in parts. For example, on the final screen it forces you to check the box: "upload document later" in order to submit. I have no document to submit but I check the box anyway so that I can complete the request. I don't like having to look up the phone number of the university. Review Source CA Carol A. Project Coordinator Staffing and Recruiting Used the software for: 1-2 years ### "Good Egging" February 21, 2019 4.0 The reps is super quick to respond especially when I am frequently a problem child. Pros It is fairly quick and simple to use once you get used to the format. Cons Sometimes it insists on having documents that are not really needed prior to allowing me to submit. Review Source cG carla G. Data Specialist Volunteer Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Good experience" February 21, 2019 5.0 I'll try today Pros Looks easy to use and the customer service is great! Cons I don't have anything that like least for now Review Source BM Brooke M. Human Resources Assistant Manager Automotive Used the software for: 1-2 years ### "Superior software & great customer service" February 22, 2019 5.0 Implementing GoodEgg has been a huge process improvement for us. Our pre-employment checks have now been streamlined and we have been able to completely eliminate paper. I appreciate the attention to detail that GoodEgg has had from the inception of our relationship. Customer Service is top notch as well! Rep and her team are always willing to go above and beyond to help us out in any issue we may find ourselves in. They are a great partner to do business with! Pros \- Ease of use to place an order - Intuitive portal - Easy billing and reporting processes - Awesome Customer Service that always goes above and beyond! Cons I can't think of anything negative about this software. Review Source BB Barbie B. Administrative assistant Religious Institutions Used the software for: 2+ years ### "Your Past" January 30, 2020 5.0 We need background checks done fairly often. We need all of our volunteers that work with children to be screned. This is a fairly easy process. Pros This product is easy to use. Once you fill out your application for a background check on someone, It doesn't take long, maybe a few hours , to get the results back. Cons I did not like the fact that it doesn't tell you the price if you happen to click the wrong "check" or if you add the state. Our bill was outrageous when we did several people and picked the wrong "check" at the beginning. Make sure you talk to the company and get all the prices. Review Source KM Kelly M. Office Coordinator Consumer Services Used the software for: 6-12 months ### "My input on Good Egg" February 19, 2019 4.0 I have found that this company is quick to respond and takes doing our backgrounds seriously. From the first time we used them to now they have really stepped up their game. Thank you! Pros Easily accessible, they are getting faster about getting our backgrounds turned around, for the most part Kelly is quick to respond and resolve any issues we may have with the completion of the backgrounds. Cons Sometimes the backgrounds are not complete before they are released. Review Source ML Mary L. HR Manager Staffing and Recruiting Used the software for: 1-2 years ### "Software is easy to use" February 26, 2019 3.0 Pros Customized background screen packages. Cons Not necessarily the least, but may be helpful. When clicking on link in email notification to access an individual order activation, the entire list of orders populates instead of just to that individual report. Review Source KT Kristin T. Human Resources Coordinator Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Good Egg Rating " December 9, 2019 5.0 My overall experience with Good Egg has been outstanding so far. I have had to deal with nightmares with previous vendors due to backgrounds not coming back timely and lack of communication and my experience with Good Egg has been the total opposite so far. They have provided the best services to us. Pros This software is seamless to use, Good Egg practically does all of the work for you. Cons It is not integrated with our payroll system. Reason for choosing Dash The Sales rep for Good Egg, \[SENSITIVE CONTENT HIDDEN\] was much more communicative, consistently following up with me and providing me with more than enough information and helpful tips. He really spent his time talking to me and helping me understand how everything works, and It didn't feel like I was just another sale for him. I typically do not like dealing with cold calls or sales pitches, simply because I am too busy but \[SENSITIVE CONTENT HIDDEN\] made it easy to talk to him. Review Source LT Lesley T. HR Specialist - Talent Acquisition Automotive Used the software for: 6-12 months ### "Background checks" February 22, 2019 5.0 The experience has been great! It is a huge step forward in our process and has allowed us to become a company that is current with the times. Pros I love this software. It allows me to check on the status of candidates at all of our plants, I can run reports that allow me to answer the questions of upper management with data, and it gives me real time information on the progress of my candidates. Cons It would be nice to have additional reports that are frequently asked for as a standard option that is available. Review Source TJ Terry J. Human Resources Generalist Investment Management Used the software for: Less than 6 months ### "Good Egg Customer Review" April 25, 2019 5.0 Pros Everything about this product is great. Easy to input the information, easy to check status, easy to read results. In addition, the personnel at Good Egg are professional and so very helpful. This started with our salesperson, executive right to our Customer Success Manager! There isn't enough room to write about all the ways in which rep has assisted us so far, and continues to do, to ensure that our Company is compliant in our overall background process. All of my questions are researched thoroughly and answered in a timely fashion. Cons So far, I have not experienced any difficulty in utilizing the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.