# Papercloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Papercloud Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/10006907/Papercloud

---

# 

 Papercloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Papercloud

## What is Papercloud?

Papercloud is a cloud-based document management solution that offers intuitive features and a user-friendly interface. Built to reflect how we traditionally handled paperwork, Papercloud is visually-led. Infinite cabinets, files, with boxes holding thousands of individual items of paperwork - you set the system up to reflect how you work with your existing paper systems. Completely secure and easy to get up and running, your Users will be able to work their way around the system in minutes.

## What is Papercloud used for?

[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 104 user reviews

Reviews sentiment

Positive

84%

Neutral

15%

Negative

1%

Starting price

£75

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Papercloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.watermarktech.co.uk/&name=Papercloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Papercloud

4.2 (104)

VS.

[4.7 (4,203)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting Price

£75

Per Month

Starting Price

$19.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (104)

Ease Of Use

4.6 (4,194)

Value For Money

4.2 (59)

Value For Money

4.3 (3,080)

Customer Service

4.4 (70)

Customer Service

4.3 (2,759)

## Papercloud alternatives

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (9,343)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,939)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/10006907/Papercloud/alternatives/)

## Who uses Papercloud?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 104 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 104 reviews

Administrative

55%

Administrative

55%

Finance & Accounting

26%

Sales & Business Development

4%

Customer Services & Support

3%

Others

13%

Top industries

Based on 104 reviews

Financial Services

69%

Insurance

25%

Accounting

3%

Transportation/Trucking/Railroad

2%

Other

1%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.7 (70)

95.71% of 70 reviewers that rated this feature as important or highly important

With this capability, you easily store, organize, and access large volumes of documents online. Users think navigation is intuitive, uploading is quick, and templates help organization. Reviewers appreciate seamless team sharing, reduced paperwork, and reliable document retrieval.

Secure Data Storage

4.7 (64)

92.19% of 64 reviewers that rated this feature as important or highly important

Papercloud gives you robust online data protection, letting you restrict access to confidential information and avoid data loss with off-site storage. Reviewers appreciate the trustworthy security, compliance with regulations, and peace of mind from no reported data leaks.

Search/Filter

3.8 (57)

85.96% of 57 reviewers that rated this feature as important or highly important

It helps you quickly locate client files and documents using search and filter tools. Some reviewers find the search useful for partial matches and efficiency, but others report irrelevant results, crashes, and difficulty searching by certain fields.

File Recovery

4.2 (41)

85.37% of 41 reviewers that rated this feature as important or highly important

Recover lost, deleted, or damaged files

Access Controls/Permissions

4.1 (39)

74.36% of 39 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

File Sharing

4.2 (39)

76.92% of 39 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Papercloud 30 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and report regulatory data to either internal management or external stakeholders

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Scan, move or upload electronic files within the software's repository

Review and analyze existing information across documents

With this capability, you easily store, organize, and access large volumes of documents online. Users think navigation is intuitive, uploading is quick, and templates help organization. Reviewers appreciate seamless team sharing, reduced paperwork, and reliable document retrieval.

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Ability to recognize printed or written text within digital images or scanned documents

It helps you quickly locate client files and documents using search and filter tools. Some reviewers find the search useful for partial matches and efficiency, but others report irrelevant results, crashes, and difficulty searching by certain fields.

Papercloud gives you robust online data protection, letting you restrict access to confidential information and avoid data loss with off-site storage. Reviewers appreciate the trustworthy security, compliance with regulations, and peace of mind from no reported data leaks.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.1 (104)

4.1

Based on 104 reviews

## Pricing

Value for money

4.2 (59)

Entry Level - up to 3 users

£75.00

Per Month

Value for money

4.2 (59)

4.2

Based on 59 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (70)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (70)

4.4

Based on 70 reviews

## User reviews

Overall rating

4.2

Based on 104 reviews

Filter by rating

5(41)

4(46)

3(16)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AC

Alexander C.

Chartered Wealth Manager

Financial Services

### "Seven out of ten"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 15, 2025

Overall papercloud is an improvement to the system we were using previously (watermark). It is sometimes clunky, but okay overall.

Pros

Ease of filing data. I think that an improvement to the way in which files can be saved from papercloud would make sense (i.e. if I wanted to extract data).

Cons

It is temperamental. Sometimes updates mean that you are locked out of the files.

Switched from

[Volume](https://www.capterra.com/p/164888/Volume/)

A refreshing of our firm's systems prompted the change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Anna B.

Aministration

Accounting

### "Very happy with papercloud"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 2, 2024

very good- use it everyday at work and will continue to

Pros

i use it for separating and uploading documents

Cons

the quality of the scan doesn't always stay the same. not sure if that is down to paper cloud though

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lucia C.

Paraplanner

Financial Services

### "Easy to use filing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2024

Generally good. No issues. Intuitive and very straight forward to set up files and folders

Pros

Simple and clear to use. Flexible system depending on what files and folders you need

Cons

Often drops connection but this could be an IT issue

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Steph W.

Office Manager

Financial Services

### "Easy to use and reliable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 19, 2024

Easy to use, generally quite reliable, image quality good.

Pros

Visual layout is easy to use and adapt.

Cons

The search facility could be better as can mostly search via surname

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Seanne B.

Financial Planning Administrator

Financial Services

### "Really pleased with paper cloud "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2024

Great system, functionality is tidy and easy use. The system is clear and very easy to understand as a new user which I like

Pros

The speed in which documents are moved around and loaded. How well organised the system is

Cons

would be handy to view deleted items easier

Switched from

[Volume](https://www.capterra.com/p/164888/Volume/)

Better system was needed with better speed and storage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tom B.

Paraplanner

Financial Services

### "Papercloud Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 20, 2024

Good, would prefer if multiple clients could be opened at once.

Pros

Easy to move boxes around and to view paperwork.

Cons

Often very slow to load and it would be better if multiple clients could be loaded at once without crashing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Stephen C.

Financial Adviser

Financial Services

### "Efficient Document Storage and Sharing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 10, 2024

Happy wit this software which does the job asked of it very well overall.

Pros

Ease of use when storing and recovering documents.

Cons

Search facility could be improved sometimes.

Switched from

[Volume](https://www.capterra.com/p/164888/Volume/)

We were changing our entire back office system and Volume features were too limited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Dan B.

Paraplanner

Financial Services

### "Good Organised Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 28, 2024

Easy to use, and good for organising client files. Good level of customisation.

Pros

Easy to use and loads reletively quickly.

Cons

Sometimes the connection can drop off however.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Greg B.

Infrastructure Manager

Insurance

### "Solid Document Management System"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 14, 2024

Overall experience has been very positive, would recommend to others.

Pros

Papercloud is one of the best DMS's around. Easy to use, simple to set up and doesnt need huge administrative over head.

Cons

There needs to be a function to allow for auditors like there was with its previously version called Volume.

Switched from

[Volume](https://www.capterra.com/p/164888/Volume/)

Wanted to move away from the need for an application install on our devices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Ricky B.

Paraplanner Supervisor

Financial Services

### "Genuine Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 12, 2024

Good - service is great whenever I've had a problem/question. The software works well, but could be better.

Pros

It's simple by design - the layout is clean and customisable. As doc. storage it works well, but there's scope for improvement.

Cons

Accessing others 'in-trays' is an essential feature that is missing.

Switched from

[Volume](https://www.capterra.com/p/164888/Volume/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10006907/Papercloud/reviews/)

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Popular comparisons

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[iScanner vs Papercloud](https://www.capterra.com/compare/10005668-10006907/iScanner-vs-Papercloud)[Connecteam vs Papercloud](https://www.capterra.com/compare/153140-10006907/Connecteam-vs-Papercloud)[LibreOffice vs Papercloud](https://www.capterra.com/compare/158981-10006907/LibreOffice-vs-Papercloud)[Box vs Papercloud](https://www.capterra.com/compare/148766-10006907/Box-vs-Papercloud)[iCloud vs Papercloud](https://www.capterra.com/compare/204717-10006907/iCloud-vs-Papercloud)[Confluence vs Papercloud](https://www.capterra.com/compare/136446-10006907/Confluence-vs-Papercloud)[iLovePDF vs Papercloud](https://www.capterra.com/compare/173963-10006907/iLovePDF-vs-Papercloud)[Notion vs Papercloud](https://www.capterra.com/compare/186596-10006907/Notion-vs-Papercloud)[Microsoft OneNote vs Papercloud](https://www.capterra.com/compare/227211-10006907/Microsoft-OneNote-vs-Papercloud)[File Viewer Plus vs Papercloud](https://www.capterra.com/compare/210571-10006907/File-Viewer-Plus-vs-Papercloud) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)