--- title: "Ziggu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ziggu Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/10006919/Ziggu/" page_type: "product" language: "en" --- # Ziggu Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ziggu ## What is Ziggu? All-in-one software designed to connect property development stakeholders: homebuyers, partners, contractors, and customer care teams. ## What is Ziggu used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ziggu?[Manage this product listing](https://www.g2.com/products/ziggu/claim_requests/new?auto=true) ## Ziggu Overview Updated September 2026 AI summary Ziggu is a cloud-based platform for organizations managing customer engagement and construction projects, supporting small businesses through to enterprise. It brings together tools for communication management, customer portals, content management, engagement tracking, and third-party integrations. Notable features include CRM capabilities, customizable branding, real-time reporting, and support for multi-channel and multi-language communication. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ziggu 4.1 (8) VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price Contact vendor Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (8) Ease Of Use 4.1 (130) Value For Money 3.8 (8) Value For Money 4.1 (104) Customer Service 4.5 (8) Customer Service 4.3 (116) ## Ziggu alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Striven](https://www.capterra.com/p/134106/Striven/) [4.8 (130)](https://www.capterra.com/p/134106/Striven/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134106/Striven/) ## FAQs about Ziggu Overview ### What company size and specific industries is Ziggu built for? Ziggu is designed for property developers and tenant managers, making it a fit for companies in the real estate and property management sector. The target audience appears to be organizations that handle residential or commercial property projects and ongoing tenant communication. Features and Usability ### What are the key features of Ziggu? Ziggu offers project management and workflow management features such as task management, task scheduling, progress tracking, and status tracking. It also includes tenant portal and customer portal tools, multi-channel communication, document management, feedback management, and reporting and analytics, plus CRM, accounting integration, and maintenance scheduling. Integrations ### Which third-party tools and platforms does Ziggu integrate with? Ziggu integrates with 3 third-party platforms: HubSpot CRM for customer relationship management, LetsBuild for construction collaboration, and Nextcloud for file storage and sharing. These catalog integrations cover CRM, project coordination, and document management needs for teams using Ziggu. Getting Started and Support ### What training and onboarding options does Ziggu offer? Ziggu provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided learning, webinars cover scheduled group instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Ziggu offer? Ziggu provides email/help desk, a knowledge base, and chat support. These channels give users a way to submit issues, search for self-serve guidance, or get direct assistance through chat. No reviewer feedback about support quality is available in the catalog data. ## Features AI summary Based on 3,736 Construction Management reviews Capterra data shows that buyers of customer engagement software rank the following features as their top priorities: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**45%**) - **Activity Tracking** (**40%**) Ziggu supports **Content Management** and **Engagement Tracking**, giving teams a way to organize customer-facing information and monitor how users interact across touchpoints. However, it does not include **Activity Tracking**. Instead, it offers other highly rated capabilities, including **Third-Party Integrations** (**44%**), **Alerts/Notifications** (**42%**), and **Customer Database** (**41%**), helping businesses connect systems, stay informed about customer updates, and keep contact records organized in one place. These features provide teams with better visibility and coordination when managing ongoing customer relationships. Content Management 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Database 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Communication Management 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Multi-Language 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage and support multiple languages Ziggu 39 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Commercial: Specialized for organizations who focus on commercial projects and processes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Portal: A website or login for customers to access information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Document Management: Store, manage, and track all electronic documents in a centralized location - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Residential: Specialized for organizations who focus on residential projects - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multiple Projects: Ability to handle several projects simultaneously - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (8) 4.0 Based on 8 reviews ## Pricing Value for money 3.8 (8) Free Trial Starter Custom Quote Available It includes: - Customer & partner portal - Company branding - Project & customer database - Document management - Communication tools - Task manager - Surveys Expert Custom Quote Available It includes: - Everything in Starter, plus - Decision Management - Configurator - Digital signatures - Financial overviews - Work with partners Enterprise Custom Quote Available It includes: - Everything in Expert, plus - API integration support - Custom pages - Custom SLA's Value for money 3.8 (8) 3.8 Based on 8 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Nextcloud](https://www.capterra.com/p/161572/NextCloud/)[ LetsBuild](https://www.capterra.com/p/147907/GenieBelt/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (8) 4.5 Based on 8 reviews ## User reviews Overall rating 4.1 Based on 8 reviews Filter by rating 5(1) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW Judith W. Freelance projectopvolging Construction ### "Tevreden gebruiker van Ziggu" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 Ik werk reeds enkele jaren met Ziggu en het blijft mijn grootste houvast voor projectopvolging. Het geeft een duidelijke structuur en het is gemakkelijk om beslissingen op te volgen. Fouten worden in 99,99% van de gevallen gemaakt door communicatie. Met Ziggu kunnen er veel fouten voorkomen worden door een betere,duidelijkere communicatie met klanten en aannemers. Pros Ziggu is een gebruiksvriendelijk, overzichtelijk programma voor beheerder én gebruiker. Het draagt 100% bij tot de kwaliteit van de projectopvolging. Communicatie met klanten wordt gecentraliseerd en ze kunnen gemakkelijk op de hoogte gehouden worden van het verloop, waarvoor klanten heel dankbaar zijn.Ik kan niet meer zonder het gebruik van Ziggu. Cons Essentieel is een duidelijke, doordachte structuur aangepast aan de werking van het bedrijf. Dit is cruciaal bij het slagen van een goede projectopvolging. Er wordt geen modelstructuur of ondersteuning aangeboden in het begin. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Joelle P. Customer Manager Construction ### "Ziggu beoordeling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2023 Naar opvolging toe, een meerwaarde voor ons. Het overzicht is duidelijk, makkelijk alles terug te vinden, goedkeuringen die moeten gebeuren, meerprijzen die duidelijk zijn. Pros Makkelijke communicatie met kopers - leveranciers - aannemers. ( Alles snel terug te vinden)Duidelijk overzicht van reeds gemaakte keuzesAlle data per unit centraal op 1 plaats -> gemakkelijk om snel iets op te zoekenDuidelijk overzicht van meerprijzen - > alles moet door de klant goedgekeurd worden -> geen discussie nadien Cons Bij goedkeuring documenten is het overzicht wat de koper en de aannemers/leveranciers zien nog te complex. Ze zouden eigenlijk enkel de goedgekeurde plannen mogen zien en nu zien ze ook nog de niet goed gekeurde plannen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LV Lieselot V. sales- legal Construction ### "Ziggu- klantenbegeleiding" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 20, 2023 Pros Wij zijn een jaartje geleden overgeschakeld naar Ziggu en hebben ons dit nog niet beklaagd! De implementatie van ziggu verliep zeer vlot, gebruiksvriendelijkheid voor zowel gebruiker als klant ligt hoog. De vernieuwingen en updates worden duidelijk uitgelegd dmv webinars. onze klantentevredenheid is alleszins gestegen, de foutenmarge wordt kleiner.. iedereen tevreden! Cons interne gesprekken zijn nog moeilijk te voeren- bvb werfleider- bureau... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Aline D. management assistant Construction ### "Goed programma" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 20, 2023 Gemakkelijk in gebruik ook voor klanten Pros Gemakkelijk in gebruik. Eenvoudig opzoeken, makkelijk ook voor klanten iets terug te vinden. Cons Een app zou interessant zijn voor de klanten. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FP Frederique P. Klantenbegeleiding Construction ### "Positieve resultaten met ZIGGU als ondersteuning" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 20, 2023 Ziggu is een heel erg handig platform waar zowel jij als aannemer de controle behoudt en in contact staat met alle partijen zonder overvolle mailbox. Je bent altijd met het hele klantendossier mee tijdens communicatie met die klant en moet niet gaan zoeken na een vage mail van een koper, wie de klant is, welke unit hij aangekocht heeft en welke plannen er vastgelegd werden. Dit is allemaal overzichtelijk gebundeld op een plaats. Klanten kunnen eenvoudig goedkeuren en zien vooruitgang. Ook het centraal versturen van een bericht met foto(s) naar een gedeelte of naar alle klanten, kan met enkele klikken. Super handig! Pros Het centraliseren van communicatie en informatie naar de klanten toe en voor jezelf. Een duidelijke plek waar alle informatie gebundeld wordt. Overzichtelijk voor aannemer, voor klant en alle partners. Cons Door een eerste gebruik merk je dat je zelf zaken anders had aangepakt als je het opvoorhand wist. Misschien bij de start iets meer sturing voor de opbouw van de beslissingen had hier gunstig geweest. Ook de documentenmap die een eigen leven gaat lijden door een teveel aan verzamelde documenten kan verwarrend zijn. Hier had meer structuur, standaard voorzien mogen worden. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Sarah G. Klantenbegeleiding Real Estate ### "Klantenbegeleiding- en opvolging via Ziggu " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2023 Pros Zeer gemakkelijk te gebruiken en overzichtelijk. Je kan er alles in terugvinden zoals gesprek geschiedenis met de klant, keuzes van de klanten, facturatie klanten ... Klanten kunnen er ook gemakkelijk mee werken. Bij vragen kan men terecht bij de hulpcentra diegene zeer reactief zijn. Cons Momenteel zijn we nog een oplossing aan het zoeken voor het linken van onze boekhouding, maar dit komt hoogstwaarschijnlijk wel in orde. Implementeren van beslissingen is handmatig 1 per 1 indien appartementen verschillen bvb qua afwerking, dit kan wel enige tijd in beslag nemen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LV lore V. Klantenbegeleidster Construction ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 20, 2023 \- algemeen, zeer goed. Pros \- gebruiksgemak voor klanten- het groeperen van gegevens Cons \- soms veel werk om kleine zaken aan te passen op te maken.- niet voor alle klanten even gemakkelijk Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ED Ellen D. Customer Advisory Director Construction ### "Beoordeling ION (Ellen)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2023 Zeer goed Pros Alle communicatie op één plek, ook de gesprekken met toonzalen Cons Templates die niet project-ovcerschreidend zijn (FAQ - voorstellen - beslissingen) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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