# Ziggu Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ziggu Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/10006919/Ziggu/pricing

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# 

 Ziggu Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ziggu

## What is Ziggu?

All-in-one software designed to connect property development stakeholders: homebuyers, partners, contractors, and customer care teams.

## What is Ziggu used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Construction Management](https://www.capterra.com/construction-management-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ziggu

4.1 (8)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (8)

Ease Of Use

4.6 (4,057)

Value For Money

3.8 (8)

Value For Money

4.5 (2,859)

Customer Service

4.5 (8)

Customer Service

4.4 (2,791)

## Ziggu alternatives

Highest Rated

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Communication Management

4.5 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer Database

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Content Management

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customer History

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Multi-Language

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Reporting/Analytics

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Ziggu 39 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Track actual spending to ensure it's in line with the planned budget

Specialized for organizations who focus on commercial projects and processes

Manage and track all internal and external communication conducted via calls, email, text, or chat

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Store, manage, and track all electronic documents in a centralized location

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Specialized for organizations who focus on residential projects

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Ability to handle several projects simultaneously

Plan and coordinate all the resources, costs and time needed to execute assignments

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.0 (8)

4.0

Based on 8 reviews

## Pricing

Value for money

3.8 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.8 (8)

3.8

Based on 8 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Nextcloud](https://www.capterra.com/p/161572/NextCloud/)[

LetsBuild](https://www.capterra.com/p/147907/GenieBelt/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.1

Based on 8 reviews

Filter by rating

5(1)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JW

Judith W.

Freelance projectopvolging

Construction

### "Tevreden gebruiker van Ziggu"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

Ik werk reeds enkele jaren met Ziggu en het blijft mijn grootste houvast voor projectopvolging. Het geeft een duidelijke structuur en het is gemakkelijk om beslissingen op te volgen. Fouten worden in 99,99% van de gevallen gemaakt door communicatie. Met Ziggu kunnen er veel fouten voorkomen worden door een betere,duidelijkere communicatie met klanten en aannemers.

Pros

Ziggu is een gebruiksvriendelijk, overzichtelijk programma voor beheerder én gebruiker. Het draagt 100% bij tot de kwaliteit van de projectopvolging. Communicatie met klanten wordt gecentraliseerd en ze kunnen gemakkelijk op de hoogte gehouden worden van het verloop, waarvoor klanten heel dankbaar zijn.Ik kan niet meer zonder het gebruik van Ziggu.

Cons

Essentieel is een duidelijke, doordachte structuur aangepast aan de werking van het bedrijf. Dit is cruciaal bij het slagen van een goede projectopvolging. Er wordt geen modelstructuur of ondersteuning aangeboden in het begin.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Joelle P.

Customer Manager

Construction

### "Ziggu beoordeling"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 18, 2023

Naar opvolging toe, een meerwaarde voor ons. Het overzicht is duidelijk, makkelijk alles terug te vinden, goedkeuringen die moeten gebeuren, meerprijzen die duidelijk zijn.

Pros

Makkelijke communicatie met kopers - leveranciers - aannemers. ( Alles snel terug te vinden)Duidelijk overzicht van reeds gemaakte keuzesAlle data per unit centraal op 1 plaats -> gemakkelijk om snel iets op te zoekenDuidelijk overzicht van meerprijzen - > alles moet door de klant goedgekeurd worden -> geen discussie nadien

Cons

Bij goedkeuring documenten is het overzicht wat de koper en de aannemers/leveranciers zien nog te complex. Ze zouden eigenlijk enkel de goedgekeurde plannen mogen zien en nu zien ze ook nog de niet goed gekeurde plannen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

Lieselot V.

sales- legal

Construction

### "Ziggu- klantenbegeleiding"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 20, 2023

Pros

Wij zijn een jaartje geleden overgeschakeld naar Ziggu en hebben ons dit nog niet beklaagd! De implementatie van ziggu verliep zeer vlot, gebruiksvriendelijkheid voor zowel gebruiker als klant ligt hoog. De vernieuwingen en updates worden duidelijk uitgelegd dmv webinars. onze klantentevredenheid is alleszins gestegen, de foutenmarge wordt kleiner.. iedereen tevreden!

Cons

interne gesprekken zijn nog moeilijk te voeren- bvb werfleider- bureau...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Aline D.

management assistant

Construction

### "Goed programma"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 20, 2023

Gemakkelijk in gebruik ook voor klanten

Pros

Gemakkelijk in gebruik. Eenvoudig opzoeken, makkelijk ook voor klanten iets terug te vinden.

Cons

Een app zou interessant zijn voor de klanten.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FP

Frederique P.

Klantenbegeleiding

Construction

### "Positieve resultaten met ZIGGU als ondersteuning"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 20, 2023

Ziggu is een heel erg handig platform waar zowel jij als aannemer de controle behoudt en in contact staat met alle partijen zonder overvolle mailbox. Je bent altijd met het hele klantendossier mee tijdens communicatie met die klant en moet niet gaan zoeken na een vage mail van een koper, wie de klant is, welke unit hij aangekocht heeft en welke plannen er vastgelegd werden. Dit is allemaal overzichtelijk gebundeld op een plaats. Klanten kunnen eenvoudig goedkeuren en zien vooruitgang. Ook het centraal versturen van een bericht met foto(s) naar een gedeelte of naar alle klanten, kan met enkele klikken. Super handig!

Pros

Het centraliseren van communicatie en informatie naar de klanten toe en voor jezelf. Een duidelijke plek waar alle informatie gebundeld wordt. Overzichtelijk voor aannemer, voor klant en alle partners.

Cons

Door een eerste gebruik merk je dat je zelf zaken anders had aangepakt als je het opvoorhand wist. Misschien bij de start iets meer sturing voor de opbouw van de beslissingen had hier gunstig geweest. Ook de documentenmap die een eigen leven gaat lijden door een teveel aan verzamelde documenten kan verwarrend zijn. Hier had meer structuur, standaard voorzien mogen worden.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sarah G.

Klantenbegeleiding

Real Estate

### "Klantenbegeleiding- en opvolging via Ziggu "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2023

Pros

Zeer gemakkelijk te gebruiken en overzichtelijk. Je kan er alles in terugvinden zoals gesprek geschiedenis met de klant, keuzes van de klanten, facturatie klanten ... Klanten kunnen er ook gemakkelijk mee werken. Bij vragen kan men terecht bij de hulpcentra diegene zeer reactief zijn.

Cons

Momenteel zijn we nog een oplossing aan het zoeken voor het linken van onze boekhouding, maar dit komt hoogstwaarschijnlijk wel in orde. Implementeren van beslissingen is handmatig 1 per 1 indien appartementen verschillen bvb qua afwerking, dit kan wel enige tijd in beslag nemen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

lore V.

Klantenbegeleidster

Construction

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 20, 2023

\- algemeen, zeer goed.

Pros

\- gebruiksgemak voor klanten- het groeperen van gegevens

Cons

\- soms veel werk om kleine zaken aan te passen op te maken.- niet voor alle klanten even gemakkelijk

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Ellen D.

Customer Advisory Director

Construction

### "Beoordeling ION (Ellen)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 12, 2023

Zeer goed

Pros

Alle communicatie op één plek, ook de gesprekken met toonzalen

Cons

Templates die niet project-ovcerschreidend zijn (FAQ - voorstellen - beslissingen)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10006919/Ziggu/reviews/)

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