# Axios HQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Axios HQ the right Employee Communication Tools solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10007050/Axios-HQ/reviews --- Axios HQ 4.6 (13) [View alternatives](https://www.capterra.com/p/10007050/Axios-HQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Axios HQ Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sr Director of Partnerships Restaurants Used the software for: 1-2 years ### "Makes it easy to stay close to the team and share our wins" May 19, 2023 5.0 Pros I use Axios for weekly and monthly team emails to our leaders. The card format makes it easy to write a well-structured email. The collaboration features have greatly benefited our monthly email, where we have 3-4 writers involved. Cons It would be great if you could manage the visibility of multiple newsletters a bit more easily. As this is adopted more within the company it has begun to be a bit harder to use. Review Source BP Brad P. SVP Marketing Communications Non-Profit Organization Management Used the software for: 6-12 months ### "Streamlined Marketing Communications Writing and Email Campaigns" May 25, 2023 5.0 We are producing more engaging content more efficiently. It has help us collaborate better as a team on email content development and storytelling. Our audiences have responded with higher open rates and engagement which proves we are helping them cut through the noise and to get to what matters. This AI tool is invaluable for continuous learning on how to write Smart Brevity better and better. Pros Your onboarding process and customer service were excellent and helped us get set up and trained on Smart Brevity quickly. The platform has increased our real time collaboration as a team when producing our email communications. Our open rates and engagement metrics have increased significantly. Cons Our designer would like more fonts to choose. Evolve the AI to help with the email campaign metric analysis. Have a feature to resend to those who did not open the original email. Otherwise, this is a very good platform! Congratulations. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Axios HQ These were our existing solutions. We were not looking for another solution. However, when we saw AXIOS Northwest Arkansas email we wanted to learn more about how we could bring this Smart Brevity to our Chamber external and internal audiences to help us tell the Chamber's stories about our mission-work. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) The AI feature for Smart Brevity and the ease of use. We needed help as an organization to write better and deliver more engaging content. Review Source KP Kimberly P. Corporate Director of Human Resources Hospitality Used the software for: 6-12 months ### "Niche tool good at what it does " October 7, 2024 2.0 It's an ok tool for a very niche use. It is not broad enough to make it worth the cost. Pros Its deliverablilty and accessability are fantastic. It makes sending emails to my whole staff easy and convenient. Then, the analytics behind them is amazing! Cons The value is not quite there. Yes, it's a cool tool, but it's quite pricy for the novelty. Additionally, the user interface is not very intuitive. Once learned, it's ok to navigate, but the learning curve is quite steep. Review Source CT Craig T. President Human Resources Used the software for: 2+ years ### "Best Back-office Communicator Known" May 20, 2023 5.0 From day 1 I have had the pleasure of working with terrific Axios HQ personnel, who have been so supportive and encouraging. Axios HQ is a company with high values and principals with which I relate and encourage. A truly great company with a terrific product supported by the best of the best. Pros The flexibility and ease of preparing info blasts is the best. Axios HQ support is responsive and extremely helpful with suggestions for improving delivery as well as consistent upgrades to improve the product. I am truly impressed and grateful for continued support. Cons A bit pricy for a small company...but I do appreciate the value. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More professional with quick-read tips and editing support. Review Source EF Erica F. Marketing Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Axios is a game changer" May 22, 2023 5.0 I love that my contact at Axios actually listens to my feedback and personally shows me the new additions. Pros I love the whole writing style idea. The format is easy to adapt, while also keeping consistency. It has made our newsletter more user-friendly and easier for our audience to read! Cons There are only minor things.. mostly more personalization of newsletters. Being able to change colors/fonts/formats! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We wanted a better way to give our members a more concise and engaging newsletter! Review Source DB David B. Freelance Editor Food & Beverages Used the software for: 2+ years ### "Great for external communications" May 19, 2023 5.0 We've been using the "smart brevity" features in Axios, and that has really helped us be more concise in our communications with other members. Pros We use Axios to compose, edit, approve and send emails to our membership. It checks all the boxes and makes it quite easy for people in different places to get in and work on the content. Cons After using the system for several years, there are several features we'd love to have. Being able to comment and annotate, so different reviewers can make suggestions about specific passages and wording, would be very helpful. A robust "track changes" feature, that allowed people to review edits (and could be either approved or rejected) would also be extremely helpful. Review Source JS Joe S. Senior Manager, Public Relations Financial Services Used the software for: 1-2 years ### "A valuable tool for making employee communications more effective and attractive" May 19, 2023 5.0 Pros I appreciate that Axios HQ saves me time in creating a monthly employee newsletter. The templates are easy to use, plus they provide recommended options and suggestions for making the content easier to digest. Axios HQ gives me flexibility in producing each edition of the newsletter, plus I really appreciate the end-user reporting data that lets me know/trend how many employees are reading each newsletter and referring to the content. This is among my favorite office software that I use regularly! Cons I would like to be able to place photos side-by-side at times and adjust font-size and colors within various articles. But overall, I have very few complaints about the Axios HQ tool. Review Source SR Sharon R. Communications Coordinator Education Management Used the software for: Less than 6 months ### "Easy switch to AxiosHQ" May 19, 2023 5.0 Overall, AxiosHQ has been easy-to-use and allows us to present professional looking newsletters and emails. It helps to have a responsive supportive staff at AxiosHQ. I would recommend that businesses have at least two experts on staff who can then teach their colleagues. Pros Previous CRM for our school was unreliable, difficult to use, cumbersome and outdated. It was frustrating! Then we made the switch to AxiosHQ. Within two months, everyone was on board and happy with the wysiwyg, SmartBrevity feature, and the look and feel of it all! Cons No real cons except that the footer doesn't show during the building feature Reason for choosing Axios HQ We initially tested a couple of other products and gave feedback to our internal guru on what we liked or disliked. AxiosHQ was the clear winner in ease of use, a shorter learning curve, and responsiveness to any questions or concerns Review Source EG Ellie G. Development Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "New Axios User" May 19, 2023 5.0 10/10! Pros I like the feature of emoji assistance. I think it is really helpful that AXIOS gives you suggestions Cons I don't like that there are only two font options and the structure is a little rigid but i understand that is part of the process Review Source HM Hannah M. Business Analyst Construction Used the software for: Less than 6 months ### "Axios HQ Review " May 19, 2023 5.0 Pros Really enjoy the smart axioms feature and the ease of creating a newsletter. Cons Hard to get multiple employees in to the directory and the platform itself without manually uploading. Review Source AF Adina F. Digital Producer Non-Profit Organization Management Used the software for: 6-12 months ### "Simple to use" May 19, 2023 5.0 Pros Overall it is simple to use for both internal and external communications Cons It would be nice if there was a bit more customization offered (in-line images, font options, etc) Review Source CK Chae K. Marketing Associate Construction Used the software for: Less than 6 months ### "Smart Brevity Style Guide" May 19, 2023 4.0 Pros I really liked how Axios AI feature condensed my wording, and that it picked up on style formats that i left out on. Cons Heavy content can slow down the speed of the AI reading Review Source CH Conor H. People Experience Manager Human Resources Used the software for: Less than 6 months ### "Axios is great" May 22, 2023 4.0 It's been good! No major hiccups and the product does a more effective job than typical email software. Pros The best parts of Axios HQ are the brevity scores that keep us on track and efficient; then the other win is the reporting to see open rate, click through rate, etc. Cons The major con is the design structure in that we are limited in creativity and branding. Review Source Similar Products Featured