# Atlas 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Atlas 360 the right Physical Security solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10007052/Atlas360/reviews --- Atlas 360 4.8 (8) [View alternatives](https://www.capterra.com/p/10007052/Atlas360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Atlas 360 Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LR Latha R. President Security and Investigations Used the software for: 6-12 months ### "Atlas 360 great access control product" August 14, 2024 5.0 Very good product. Has a lot of versatility for cards, smart phone access, cloud add, smart phone management for admin etc Pros Ease of install and use. Great technical support. Parts available easily. Cons Not readily available standard training or we dont know how to find it. Licensing for admin smart phone use (more than 1) bit complicated. Switched from [UniSim Operations Suite](https://www.capterra.com/p/144087/UniSim-Operations-Suite/) Client product quit working. Their provider was out of business. They could not get support or upgrades Review Source DS Dylan S. Technician Computer & Network Security Used the software for: 1-2 years ### "It's a really good system" June 1, 2023 5.0 Pros Mostly, I like about to consistency of the system once it is running. It is very low maintenance, unless you have employees coming and going where you need to change badge names, etc. Cons The hardest part about setup was teaching myself how to make a badge unlock a door per the schedule I wanted it to. It took some tweaking of a few things, but we managed to figure it out! Review Source Response from ZKTECO June 2, 2023 Thanks for your review Dylan. As you know that any system which we want to make it configurable and flexible is always difficult to navigate. However I am glad that you were able to tweak and make it work. tL tye L. president Information Technology and Services Used the software for: 2+ years ### "Good product" May 5, 2023 4.0 Overall a great value, works for our needs and bidget. Pros Love the built in web server. Easy to install and add additional doors. Cons Menus are sometimes difficult to find the iptions your looking for. Review Source Response from ZKTECO May 11, 2023 Tye, Thanks for your endorsement BL Brandon L. Engineer Telecommunications Used the software for: 2+ years ### "Review for Tech Support" May 12, 2023 5.0 Hi, my name is Brandon from MT Crest. We are a telecommunications company and we've purchased a few of your ZK Atlas control panels for a few of our customers. What I'm writing this review for is mainly for the absolutely incredibly friendly and helpful tech support that you guys at Atlas have. I'd like to thank\[sensitive content hidden\] for having a happy and cheerful mood whenever she answers the calls and I'd also like to thank (especially) \[sensitive content hidden\] as he has helped me resolve 2 different issues in the same day and saving my company reputation and time with our customers.I normally do not care to write any reviews for a survey, but \[sensitive content hidden\] has been so helpful that his service has prompted me to ask him to send me a survey link through e-mail so that I may have the pleasure of writing a wonderful review for his troubleshooting abilities.Thank you guys at Atlas! We at MT Crest Communications would like to continue purchasing your products and look forward to working with your company! Pros What I like most is the tech support that comes with using an Atlas product. Cons Complications on setting up an Atlas Access Control box, more on the technical side for example: not being able to use an HID card without sufficient knowledge of bit conversions to make it work with the ZKTeco Atlas series. Review Source Response from ZKTECO May 15, 2023 Thanks Brandon for appreciating our tech support. We pride ourselves in keeping our customers happy. Thank MT Crest for their business. JS Jordy S. Lead Technician Information Technology and Services Used the software for: 1-2 years ### "My go to Access Control product" July 19, 2023 5.0 Pros I like every feature of the Atlas 360, very user friendly. Cons Nothing, there is nothing I dislike about the Atlas360. Review Source Response from ZKTECO July 20, 2023 Thanks Jordy for your business and I am confident Atlas x60 panels and ACP cloud platform will never let you down. MS Mitchell S. Sales Security and Investigations Used the software for: 2+ years ### "Fantastic ProductWith Excellent Support" August 24, 2023 5.0 Pros Prior to Atlas I was using another products where it was impossible to get support and the product was primitive compared to Atlas. Cons There are no cons but one feature I would like is that the ability to add batch tags. Review Source aT asad T. Data Analyst Information Technology and Services Used the software for: I used a free trial ### "Very smooth Credit insurance per Transaction" January 22, 2024 4.0 Pros Very good platform for credit insurances and management processes optimization. Cons A relatively young product and needs improvement in customer support and pricing. Review Source Response from ZKTECO January 24, 2024 I think you have given a review for a wrong product. Atlas 360 is an access control panel for controlling access to doors. MM Marc M. CFO Financial Services Used the software for: Less than 6 months ### "End User Friendly" June 29, 2023 5.0 No issues with the site or Panel Pros Can receive notifications via email and text Cons Have not noticed any improvements needed. Review Source Similar Products Featured ## Related categories [Physical Security](https://www.capterra.com/physical-security-software/)