# ClassPass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClassPass Software - reviews, pricing plans, popular comparisons to other Corporate Wellness products and more.

Source: https://www.capterra.com/p/10007063/ClassPass/

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# 

 ClassPass Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ClassPass

## What is ClassPass?

ClassPass is a corporate wellness solution that enables businesses to allows employees to choose their wellness programs.

## What is ClassPass used for?

[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClassPass

4.0 (4)

VS.

[4.7 (259)](https://www.capterra.com/p/245822/YuMuuv/reviews/)

Starting Price

Contact vendor

Starting Price

$1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.7 (259)

Value For Money

2.5 (4)

Value For Money

4.6 (209)

Customer Service

3.0 (3)

Customer Service

4.6 (220)

## ClassPass alternatives

Highest Rated

[4.9 (4,852)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (32)](https://www.capterra.com/p/10015945/Connected-Corporate-Fitness/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (13)](https://www.capterra.com/p/189296/Wellness-360/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

AI summary

Based on 1,267 Corporate Wellness reviews

Capterra reviewers highlight the following as the features buyers value most when evaluating corporate wellness software:

-   **Employee Reward Programs** (**37%** of reviewers rated this feature as critical)
-   **Progress Tracking** (**31%**)
-   **Activity Tracking** (**31%**)

ClassPass focuses on other aspects of corporate wellness rather than these top-rated features. Its offering is centered on giving employees access to fitness and wellness experiences through a single platform, helping businesses support workforce well-being with flexible participation options and broader wellness access.

Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

2.5 (4)

Value for money

2.5 (4)

2.5

Based on 4 reviews

## Support, customer service and training options

Customer Service

3.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (3)

3.0

Based on 3 reviews

## User reviews

Overall rating

4.0

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

FR

Fahima R.

Trainer in Tanz - und Luftakrobatik

Sports

### "Bestimmt nicht für alle Menschen, aber für mich eine gute Chance"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 11, 2025

Pros

Ist ganz simpel zu verstehen und gut um endlich mehr auszuprobieren. Man muss sich nicht mehr für eine Aktivität/Sportart entscheiden

Cons

Das man sich nicht selber einchecken kann (QR-Code) wie bei anderen Anbietern und der Preis könnten noch angepasst werden.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Audra S.

Owner Operator

Health, Wellness and Fitness

### "Quality Option for Increased Revenue"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 10, 2025

It has been a positive addition to our business model and we will continue to partner with ClassPass for now.

Pros

Ease of use for both clients and myself on the administrative side.

Cons

Lack of direct communication availability with ClassPass clients makes it difficult to provide them with the best customer service possible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

Justine V.

Co-Founder

Health, Wellness and Fitness

### "Do your research before using ClassPass"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 6, 2024

My overall experience with ClassPass was very poor. As a Pilates studio owner I used ClassPass on two separate occasions, both before and after the pandemic and found the impacts of using the platform to be very detrimental to the business. Customer service is also terrible. There is no number to call when you are having an issue, only a form to fill out online with responses taking days or sometimes weeks.

Pros

ClassPass can be good for filling empty spots in classes, but it comes at a cost

Cons

Lack of transparency with payouts and lack of control in regards to what spots are made available

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

James P.

Manager

Leisure, Travel & Tourism

### "Classpass helps fill empty spots in class"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 12, 2023

The experience has been simple and very effective.

Pros

The integration of classpass with our software system is its best feature, once setup we don't have to do anything other than sit back and watch clients fill spots in class and collect our revenue each month.

Cons

The only negative is the lack of control over what classpass users are paying for our classes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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