--- title: "ShipFlex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShipFlex Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/10007099/ShipFlex/" page_type: "product" language: "en" --- # ShipFlex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ShipFlex ## What is ShipFlex? "ShipFlex enables retailers to monitor both outsourced and in-house deliveries using a single dashboard, offering customers a unified tracking link regardless of the delivery method. ShipFlex assists in selecting the ideal carrier tailored to your specific needs by considering essential factors such as service level agreements, cost, location, and more through rule-based automation. Gain access to an extensive network of carriers without the burden of intricate integrations, allowing you to exp ## What is ShipFlex used for? [Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShipFlex?[Manage this product listing](https://www.g2.com/products/shipflex/claim_requests/new?auto=true) ## ShipFlex Overview Updated September 2026 AI summary ShipFlex supports organizations of all sizes in managing shipping operations, offering features like order and shipment tracking, invoice management, and real-time reporting. With options such as AI Copilot, workflow automation, and multi-location support, it integrates with various shipping services and enables barcode scanning, data import/export, and warehouse management across cloud and multiple device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShipFlex 0.0 VS. [4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/) Starting Price Contact vendor Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (26,641) Value For Money 0.0 (0) Value For Money 4.2 (20,480) Customer Service 0.0 (0) Customer Service 4.5 (20,738) ## ShipFlex alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) Highest Rated [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) ## FAQs about ShipFlex Overview ### What company size and specific industries is ShipFlex built for? ShipFlex is designed for retail and ecommerce companies, especially those that do not have their own fleet and rely on one or more third-party carriers to handle deliveries. It fits businesses of varying sizes in these sectors that need support managing outsourced shipping operations. Features and Usability ### What are the key features of ShipFlex? ShipFlex offers AI Copilot and Generative AI alongside shipping operations features like EDI, label printing, shipping labels, and shipment price calculation. It also includes order management, shipment tracking, package tracking, returns management, workflow automation, reporting/analytics, and third-party integrations for shipping, warehouse, and eCommerce workflows. Getting Started and Support ### What training and onboarding options does ShipFlex offer? ShipFlex provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer group learning sessions, documentation gives written reference material, and videos provide visual guidance for self-paced review. Getting Started and Support ### What customer support options does ShipFlex offer? ShipFlex offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to get assistance, with self-service articles and direct contact options for different needs. No reviewer feedback is available to describe support speed, helpfulness, or common frustrations. ## Features AI summary Based on 3,198 Shipping reviews Capterra data shows that buyers of shipping software rank the following features as their top priorities: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) ShipFlex supports all three features reviewers rate most important: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create carrier-ready labels, print them quickly, and manage parcel shipments more efficiently, allowing teams to keep fulfillment moving accurately and on time. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. ShipFlex 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.