# Boostly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Boostly the right Website Builder solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10007204/Boostly/reviews --- Boostly 4.9 (145) [View alternatives](https://www.capterra.com/p/10007204/Boostly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Boostly Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews KB Katen B Hospitality Manager Hospitality, Self-employedUsed the software for: More than 2 years. “sensitive content hidden\] of Boostly helps short term rental owners learn how to book their rentals direct cutting out the OTAs and all the fees and shenanigans that go along with using an OTA like Airbnb.“ June 28, 2023 LD Lisa D ownerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “They brought out version 3 and showed that it could take ABB and VRBO prices and compare them to my prices on my website. After I upgraded, they told me that this does not work with OwnerRez, my PMS. “ July 16, 2024 KJ Kimberly J COM Real Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Of all the places we gather information, Boostly has been at the top because they are helping us drive drive direct booking business - not just OTA strategies. “ July 17, 2023 CR Collin R CEOHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Questionable Business Practices: They made it incredibly difficult to cancel my subscription, even when I explained that their service would not work for my business.“ December 3, 2024 rw roger w directorHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “You will always get a BUZZ from visiting their social channels.“ May 18, 2024 LD Lisa D ownerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “It was hard to get a resolution to a problem unless I was willing to wake up at 2am to give them codes to my website.“ July 16, 2024 KQ Kathy Q Owner Hospitality, 2 - 10 employeesUsed the software for: More than 2 years. “We have saved ourselves a fortune by participating in the Boostly training and joining the academy, all our bookings for our holiday let are now direct.“ June 29, 2023 SW Shannon W OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months. “Charged us for months of hosting fees for a non-functioning website.“ September 26, 2024 ## Showing most helpful reviews Showing 1-25 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shirley G. Director Hospitality Used the software for: 1-2 years ### ""Boostly: Great Team, Always Learning"" April 25, 2023 5.0 I can't recommend Boostly enough - even its f\[sensitive content hidden\], should be proud of what he's accomplished. I have been a Team Member of Boostly for several years, and since I joined, my direct bookings have increased from 30% to 85%, thanks to Boostly's fantastic website design and marketing services. \[sensitive content hidden\] and his team have helped me improve my online presence, visibility, and overall marketing strategy. With their training, I've been able to market my vacation rental property more effectively, and the results have been incredible.Although I still use some third-party booking platforms, the majority of my bookings now come through our Book Now button on our website. And whenever I need support or advice, \[sensitive content hidden\] and his team are always there to help me out.If you're an independent hotel or Holiday rental owner looking to take your business to the next level, I highly recommend Boostly. \[sensitive content hidden\]'s expertise and leadership have created an exceptional company that delivers results. With Boostly, you'll have the tools and support you need to increase your direct bookings and grow your business. Pros Boostly offers a comprehensive training program and a supportive team to help hosts improve their Holiday rental businesses. With a focus on the latest strategies, hosts can stay ahead of the competition and achieve success in the short-term rental industry. Cons Zero I can’t thank the Boostly Team enough! Review Source CM Claire M. Owner Hospitality Used the software for: 2+ years ### "Boostly - the best in the business " April 25, 2023 5.0 I have recently completed a 5 day Instagram training with Boostly which has given me the tools and knowledge to grow my business on social media in order to further my goal of 100% direct bookings. They are genuinely helpful, supportive and the best in the business for hospitality owners. Pros The fact that they are constantly developing and adapting in real time and information and systems are always up to date and factual. The knowledge, support and encouragement from Boostly is second to non and all software, training etc is constantly being updated. Cons There aren't any cons about working with Boostly or their products! Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Limited integration with other software products Review Source CR Collin R. CEO Hospitality Used the software for: Less than 6 months ### "Biggest regret in my 6 years of hosting. " December 3, 2024 1.0 I deeply regret choosing Boostly for my vacation rental business. It felt like they were more interested in locking me into a contract than genuinely helping my business thrive. When this misalignment became clear they repeatedly invoked belittling jargon and "terms and conditions" rather than doing the right thing. Pros Initially enthusiastic sales pitch, I signed up. Cons Questionable Business Practices: They made it incredibly difficult to cancel my subscription, even when I explained that their service would not work for my business. This felt predatory, especially compared to how I run my own business. I always give my guests full refunds if they need to cancel their stay. I know I lose money but it is the right thing to do. Boostly could learn a thing or two about customer service and ethical business practices. I caution you not from their product but their ethics. It seems from reading some of the other reviews my experience is quite common. Should have done more research on them. Lesson learned. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Boostly It is stand-alone as a booking engine. Thought that was the right choice. When it became clear they were not the solution for my business. They kept my $ without providing services. Review Source AH Ann H. Owner Hospitality Used the software for: 2+ years ### "Fab website with support " April 26, 2023 5.0 It’s been very positive Pros Reliability , and a great community for support Cons Nothing, everything worked as expected, support has been good, it’s community is fab. Switched from [Yellow Platter LMS](https://www.capterra.com/p/76097/Yellow-Platter-LMS/) Yell were slow, didn’t understand what I wanted and consistently failed to deliver Review Source SO Sara O. Owner Hospitality Used the software for: 2+ years ### "Boost your reach with a boostly website " April 26, 2023 5.0 Positive from start to finish. Pros It's wordpress and designed by someone who understands and has worked in the hospitality sector. Cons None that I have experienced in the few years I've had the website. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wanted a wordpress website and Boostly were the leaders in hospitality led Web design. Review Source KM Kevin M. CEO Hospitality Used the software for: Less than 6 months ### "Don't use Boostly" August 3, 2024 1.0 It seems like a founder-led organization that has grown too quickly for what the founder can support. The staff they've brought on can't keep up with the demands of the business and aren't of the same caliber. Be prepared to speak with seven-plus departments to get anything done. After months of trying to get training and a working site, I asked for a refund. None was provided, and no one had responded to my emails. Pros I can't think of any outside of the staff being friendly. Cons Extremely disorganized, training content was out of date, mainly advertisements for other companies as part of their playbook; there is better training online for free, and the website is super generic and could be built for less than $100 using a square space template. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Boostly I wanted to work with a company that was similar to my industry instead of building it from scratch. No I'm out $5000 and I'll need to go build my own website. Switched from [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) I wanted a more robust direct booking website and training on how to drive direct bookings. Boostly failed to provide a refund when the services were not provided. Review Source LD Lisa D. owner Hospitality Used the software for: 1-2 years ### "After 2 years of it still wasn't bookable - so I cut my loses and dumped it..." July 16, 2024 2.0 I asked for a refund of all the money I spent on version 3. I showed Boostly that I had spent over $5,000 in total to make my website. I gave them the balance sheet from my Quickbooks. They offered me $500 back and free training. Don't believe that they will refund your money if you are not satisfied i.e. don't have direct bookings. The amount of money I lost by sending people to my site, who could then not book due to their inability to connect my site to my OwnerRez account can only be guessed. I told Boostly that it had never worked and their answer was to ask me if I had done the training??? I have all the emails that show the back and forth with their customer service people, including \[sensitive content hidden\]. I do not recommend this company. I have had a new site built. In May Boostly increased their monthly charge from $30 to $100. They charged me saying I authorized it -Geez! Buyer beware! Pros Originally I liked that they said the site was MINE, not connected to a PMS. Sounded great except they originally used Homey, a Word Press template that most webmasters can use. But then they changed to their own proprietary Boostly template- this makes it nearly impossible to make change unless you have their codes and you learn how to change their codes. For instance, when I asked to be allowed back into the back end of my website after it was upgraded to version 3 so I could use RankMath, Boostly said I couldn't change that now because it would now interfere with other website. I wanted to make simple changes that were entered incorrectly but my ability had been greatly reduced. Cons Boostly made an average looking but working version 2 website. They brought out version 3 and showed that it could take ABB and VRBO prices and compare them to my prices on my website. After I upgraded, they told me that this does not work with OwnerRez, my PMS. Most importantly, they were NEVER after nearly a year, able to make my site bookable. In addition, it was not really linked with OwnerRez, only the calendar. I had to manually change any pictures or captions. Their customer service seemed to be farmed out to VAs, the times were very difficult since it seems they work a strict 5 days a week 9-5. They also seem to trade off to other VAs often. It was hard to get a resolution to a problem unless I was willing to wake up at 2am to give them codes to my website. Reason for choosing Boostly They claimed they built great sites that own, not a site that is connected to a PMS that can't be kept if you change PMS providers. Review Source Response from Boostly July 29, 2024 Thanks for sharing your feedback, and I'm genuinely sorry to hear about your experience. Our transition to the Boostly template was meant to enhance functionality, but I understand it felt restrictive. Miscommunication about RankMath and backend access was our mistake. We acknowledge the issues with OwnerRez integration and are working to improve it. Your experience with customer service is noted, and we'll address it to ensure better support. Regarding the refund and cost increase, we aim to be fair and transparent. Please email me at info@boostly.co.uk so we can discuss further. If not, I wish you all the best for the future SW Shannon W. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Horrible experience - terrible customer service." September 26, 2024 1.0 Extremely difficult. From the get-go, they were slow to respond to emails. They do not have a customer service line or a phone number. When we came back with edits after our first draft of the site they took a month and then only a few of the edits were completed (though they said they all were). They changed our account manager 3 times, and the first time without telling us. We are 11 months into working on this, and still are without a fully functioning site without links that go to nowhere. Pros The website looks pretty nice I can't think of another thing. Cons Terrible customer service - would take weeks to respond to an email Switched project mangers on us, and didn't tell us for 2 months meanwhile we couldn't get ahold of anybody It's taken them 11 months (they said it would take 3) and the website is still not done. No customer service line Charged us for months of hosting fees for a non-functioning website. Review Source Response from Boostly September 30, 2024 Thank you for taking the time out to leave a review Shannon. We wish you all the best for the future VR Verified Reviewer Owner & CEO Hospitality Used the software for: 2+ years ### "Boostly, \[sensitive content hidden\] and Team are AMAZING!" April 26, 2023 5.0 I feel like whenever I get stuck there is always some place to reach out to and get inspired or sign-posted. This most often comes in the form of the wonderful \[sensitive content hidden\] who has so much energy and support for everyone in the Boostly community and all their users. I find him and all the team are always there for specific queries and support although because so much is very well designed I've only had to reach out a few times in actual fact and my query has always been resolved quickly which I love. Pros Boostly is a game-changer in hospitality. Especially for SME owner-operators who are often 'on their own' and the support that Boostly offers both in terms of FREE training and also in the Boostly membership community aswell as the very perfectly positioned and designed websites has been one of the most crucial parts of my growth as a business owner. I cannot thank \[sensitive content hidden\] and team enough for all the support through the years and have recommended countless others too! Cons Integration with certain PMS systems but I know this is improving. Review Source Geraint J. Owner Hospitality Used the software for: 2+ years ### "Boostly is just awesome" April 25, 2023 5.0 Has helped me grasp a greater understanding of marketing and its importance in running a small business. Pros I have been using Boostly for the past 3 years and it really has helped me develop and improve my business. So easy to use. Cons Not really, its been fantastic for my business. Review Source IR Isabel R. Owner Hospitality Used the software for: 2+ years ### "Excellent Industry Knowledge & Customer Support" April 25, 2023 5.0 A friendly team of very helpful and highly knowledgeable people, who are happy to spend time helping others. Pros Easy to use and well thought-out website template, created specifically for the hospitality sector Cons Nothing - The team are consistently helpful and I have really enjoyed and learned a lot from the truly top-notch social media training they regularly offer, completely free of charge. Review Source SB Sue B. Boss Hospitality Used the software for: 2+ years ### "Boostly is great" June 28, 2023 5.0 Having own easy to navigate website is the best thing. The team at Boostly have done a fab job. \[sensitive content hidden\] keeps you up to date with new technology and teaches you how to use it. Pros Very friendly team, helpful, professional. Training is informative,easy to understand. Website creation is very effective, any problems or questions are dealt with quickly. Cons Nothing comes to mind. All good if anything too much information! Review Source SB Safa B. Director Hospitality Used the software for: 2+ years ### "One stop shop for all your hospitality business " April 27, 2023 5.0 Pros \[sensitive content hidden\] is hands on with all boostly features . Weather its marketing hacks , website support or social media tricks and tips , \[sensitive content hidden\] makes sure boostly shares all info to its subscribers. Cons Boostly is growing day by day , its a product in making so there are always things that they try and sometimes they don't work but then they improve on it. Review Source DT David T. Owner Hospitality Used the software for: 2+ years ### "Amazing Info, Support & products" April 25, 2023 5.0 Since becoming a Boostly member and building my website. It gives you the professional feel and look we wanted. The systems and products along with training sessions are simply second to none Pros Since becoming a Boostly member, \[sensitive content hidden\] and his team are simply amazing ! Knowledge is second to none Cons Nothing, there is nothing not to like about it Review Source mC michelle C. Owner Hospitality Used the software for: 2+ years ### "Best websites for Holiday Rentals" April 25, 2023 5.0 Pros Templates and website are very current and relevant. The customer service is very responsive. Cons Nothing so far… 5 years and I’m still happy with my website and all the training. Review Source DN David N. Director Hospitality Used the software for: 2+ years ### "Excellent Boostly website" April 26, 2023 5.0 I've worked with Boostly for years and they have helped me immensely Pros I have a stunning-looking Boostly website that I can also customise myself Cons There is nothing I least like about Boostly Review Source JG Jillie G. Owner Hospitality Used the software for: 2+ years ### "Excellent support for tourism businesses focusing on direct bookings." April 25, 2023 5.0 Focus on marketing. Pros Detailed support for owners of hospitality businesses in all aspects of promoting their business to tourists looking to book direct. Training in websites, using social media and supportive facebook groups for customers to ask questions and share experiences. Cons It seems like a large capital outlay initially to sign up to the training program, but it is good value for money. Review Source SO Sion O. Director Real Estate Used the software for: 2+ years ### "Fantastic Company" April 26, 2023 5.0 Pros \[sensitive content hidden\] and the team have been amazing throughout. Their help, support and training is real good value and i would highly recommend them. I use the boostly academy and their website and it's been so helpful! Cons Nothing. Top Value! Ease of use, help and support is always there. Review Source LC Linda C. Director Hospitality Used the software for: 2+ years ### "Essential tool for the modern holiday let owner" April 25, 2023 5.0 Uplifting and inspiring help, tuition and support. Very personable, generous and shrewd interaction from the top down. Pros Fantastic industry analysis; up to date market knowledge; forward thinking strategy. Friendly, helpful and supportive. Cons All good. The only thing I am not keen on is my personal dislike of the logo. Not very important! Reason for choosing Boostly Not relevant Review Source GB Georgina B. Proprietor Hospitality Used the software for: 2+ years ### "Awesome product " April 25, 2023 5.0 It's help me secure 90% book direct guests with little reliance on the otas Pros The tricks and tools provided to engage customers to use my business. The training is focused ans specific to my business Cons Nothing... its been fantastic I'm really happy I joined. I've more than recovered the joining fee Review Source EC Elizabeth C. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "If you want more direct bookings choose Boostly and \[sensitive content hidden\]" April 25, 2023 5.0 Boostly offers support over all aspects of direct booking for Hospitality owners. Pros The 5 day training challenges throughout the year add interest and knowledge. Cons Sometimes I feel it would be more helpful to have hosts publish where they are from and what section of business they are in but that is not really governed by Boostly, but by the users. Review Source MB Mark B. Owner Hospitality Used the software for: 2+ years ### "Best of Breed for Digital Marketing " April 25, 2023 5.0 Extremely positive. Pros \[sensitive content hidden\] has grown BoostlyUK into a worldwide movement dedicated to spreading the message about the benefits of booking directly.This has grown into a digital marketing support team the can assist with advice and key technologies to assist businesses to grow their control over their guest relationships. Cons No. Everything that has been promised has been delivered. Review Source KL Kerry L. Owner Hospitality Used the software for: 2+ years ### "Boostly is amazing " April 25, 2023 5.0 Pros Friendly professional and honest Always there for you and very supportive Cons There Is nothing that I do not like about Boostly Review Source JP Jac P. Director Hospitality Used the software for: 1-2 years ### "Team Boostly!" April 27, 2023 5.0 Pros Being part of the wider community, everyone helps each other out and the knowledge learnt through \[sensitive content hidden\] and his team is second to none! Cons At this moment in time, i cant see any cons about Boostly. Review Source CM Catherine M. Owner Hospitality Used the software for: 1-2 years ### "Love the Online Training - A really fun way to Boost your buisness" June 28, 2023 5.0 Pros After taking part in many online training weeks, can definitely say that we have made and continue to make wins with my short term rental business. Really good fun learning and the books published by Boostly along with the online academy resources and invaluable Cons There was nothing that we did not like about Boostly, Real professionals that know the industry Review Source Similar Products Featured