--- title: "Boostly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Boostly the right Vacation Rental solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10007204/Boostly/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Boostly 4.9 (145) [View alternatives](https://www.capterra.com/p/10007204/Boostly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Boostly Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Ll Lizzi l OwnerHospitality, Self-employedUsed the software for: 1-2 years. “From free training, content creator, the vault with videos and podcasts answering any question you could possibly have and the amazing website design & support - Boostly has it all.“ April 25, 2023 CR Collin R CEOHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Questionable Business Practices: They made it incredibly difficult to cancel my subscription, even when I explained that their service would not work for my business.“ December 3, 2024 PR Paula R DirectorHospitality, Self-employedUsed the software for: More than 2 years. “The variety of information is vast, the learning videos are it's clear and concise, the cheat sheets are time saving and the support network around Boostly is invaluable too.“ April 26, 2023 LD Lisa D ownerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “They brought out version 3 and showed that it could take ABB and VRBO prices and compare them to my prices on my website. After I upgraded, they told me that this does not work with OwnerRez, my PMS. “ July 16, 2024 GC Gillian C OwnerHospitality, Self-employedUsed the software for: More than 2 years. “Boostly keeps me up to date with all the changes so I can be ahead of the game, and the regular contact and learning opportunities ensure my continued success.“ April 25, 2023 LD Lisa D ownerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “It was hard to get a resolution to a problem unless I was willing to wake up at 2am to give them codes to my website.“ July 16, 2024 VK Vesna K Property ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Better presence on the market, better understanding of personal branding , better interaction with customers, very simple way of explaining whatever training material - results are better conversions and sales!“ April 25, 2023 SW Shannon W OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months. “Charged us for months of hosting fees for a non-functioning website.“ September 26, 2024 ## Showing most helpful reviews Showing 1-25 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shirley G. Director Hospitality Used the software for: 1-2 years ### ""Boostly: Great Team, Always Learning"" April 25, 2023 5.0 I can't recommend Boostly enough - even its f\[sensitive content hidden\], should be proud of what he's accomplished. I have been a Team Member of Boostly for several years, and since I joined, my direct bookings have increased from 30% to 85%, thanks to Boostly's fantastic website design and marketing services. \[sensitive content hidden\] and his team have helped me improve my online presence, visibility, and overall marketing strategy. With their training, I've been able to market my vacation rental property more effectively, and the results have been incredible.Although I still use some third-party booking platforms, the majority of my bookings now come through our Book Now button on our website. And whenever I need support or advice, \[sensitive content hidden\] and his team are always there to help me out.If you're an independent hotel or Holiday rental owner looking to take your business to the next level, I highly recommend Boostly. \[sensitive content hidden\]'s expertise and leadership have created an exceptional company that delivers results. With Boostly, you'll have the tools and support you need to increase your direct bookings and grow your business. Pros Boostly offers a comprehensive training program and a supportive team to help hosts improve their Holiday rental businesses. With a focus on the latest strategies, hosts can stay ahead of the competition and achieve success in the short-term rental industry. Cons Zero I can’t thank the Boostly Team enough! Review Source CM Claire M. Owner Hospitality Used the software for: 2+ years ### "Boostly - the best in the business " April 25, 2023 5.0 I have recently completed a 5 day Instagram training with Boostly which has given me the tools and knowledge to grow my business on social media in order to further my goal of 100% direct bookings. They are genuinely helpful, supportive and the best in the business for hospitality owners. Pros The fact that they are constantly developing and adapting in real time and information and systems are always up to date and factual. The knowledge, support and encouragement from Boostly is second to non and all software, training etc is constantly being updated. Cons There aren't any cons about working with Boostly or their products! Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Limited integration with other software products Review Source CR Collin R. CEO Hospitality Used the software for: Less than 6 months ### "Biggest regret in my 6 years of hosting. " December 3, 2024 1.0 I deeply regret choosing Boostly for my vacation rental business. It felt like they were more interested in locking me into a contract than genuinely helping my business thrive. When this misalignment became clear they repeatedly invoked belittling jargon and "terms and conditions" rather than doing the right thing. Pros Initially enthusiastic sales pitch, I signed up. Cons Questionable Business Practices: They made it incredibly difficult to cancel my subscription, even when I explained that their service would not work for my business. This felt predatory, especially compared to how I run my own business. I always give my guests full refunds if they need to cancel their stay. I know I lose money but it is the right thing to do. Boostly could learn a thing or two about customer service and ethical business practices. I caution you not from their product but their ethics. It seems from reading some of the other reviews my experience is quite common. Should have done more research on them. Lesson learned. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Boostly It is stand-alone as a booking engine. Thought that was the right choice. When it became clear they were not the solution for my business. They kept my $ without providing services. Review Source AH Ann H. Owner Hospitality Used the software for: 2+ years ### "Fab website with support " April 26, 2023 5.0 It’s been very positive Pros Reliability , and a great community for support Cons Nothing, everything worked as expected, support has been good, it’s community is fab. Switched from [Yellow Platter LMS](https://www.capterra.com/p/76097/Yellow-Platter-LMS/) Yell were slow, didn’t understand what I wanted and consistently failed to deliver Review Source SO Sara O. Owner Hospitality Used the software for: 2+ years ### "Boost your reach with a boostly website " April 26, 2023 5.0 Positive from start to finish. Pros It's wordpress and designed by someone who understands and has worked in the hospitality sector. Cons None that I have experienced in the few years I've had the website. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wanted a wordpress website and Boostly were the leaders in hospitality led Web design. Review Source KM Kevin M. CEO Hospitality Used the software for: Less than 6 months ### "Don't use Boostly" August 3, 2024 1.0 It seems like a founder-led organization that has grown too quickly for what the founder can support. The staff they've brought on can't keep up with the demands of the business and aren't of the same caliber. Be prepared to speak with seven-plus departments to get anything done. After months of trying to get training and a working site, I asked for a refund. None was provided, and no one had responded to my emails. Pros I can't think of any outside of the staff being friendly. Cons Extremely disorganized, training content was out of date, mainly advertisements for other companies as part of their playbook; there is better training online for free, and the website is super generic and could be built for less than $100 using a square space template. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Boostly I wanted to work with a company that was similar to my industry instead of building it from scratch. No I'm out $5000 and I'll need to go build my own website. Switched from [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) I wanted a more robust direct booking website and training on how to drive direct bookings. Boostly failed to provide a refund when the services were not provided. Review Source LD Lisa D. owner Hospitality Used the software for: 1-2 years ### "After 2 years of it still wasn't bookable - so I cut my loses and dumped it..." July 16, 2024 2.0 I asked for a refund of all the money I spent on version 3. I showed Boostly that I had spent over $5,000 in total to make my website. I gave them the balance sheet from my Quickbooks. They offered me $500 back and free training. Don't believe that they will refund your money if you are not satisfied i.e. don't have direct bookings. The amount of money I lost by sending people to my site, who could then not book due to their inability to connect my site to my OwnerRez account can only be guessed. I told Boostly that it had never worked and their answer was to ask me if I had done the training??? I have all the emails that show the back and forth with their customer service people, including \[sensitive content hidden\]. I do not recommend this company. I have had a new site built. In May Boostly increased their monthly charge from $30 to $100. They charged me saying I authorized it -Geez! Buyer beware! Pros Originally I liked that they said the site was MINE, not connected to a PMS. Sounded great except they originally used Homey, a Word Press template that most webmasters can use. But then they changed to their own proprietary Boostly template- this makes it nearly impossible to make change unless you have their codes and you learn how to change their codes. For instance, when I asked to be allowed back into the back end of my website after it was upgraded to version 3 so I could use RankMath, Boostly said I couldn't change that now because it would now interfere with other website. I wanted to make simple changes that were entered incorrectly but my ability had been greatly reduced. Cons Boostly made an average looking but working version 2 website. They brought out version 3 and showed that it could take ABB and VRBO prices and compare them to my prices on my website. After I upgraded, they told me that this does not work with OwnerRez, my PMS. Most importantly, they were NEVER after nearly a year, able to make my site bookable. In addition, it was not really linked with OwnerRez, only the calendar. I had to manually change any pictures or captions. Their customer service seemed to be farmed out to VAs, the times were very difficult since it seems they work a strict 5 days a week 9-5. They also seem to trade off to other VAs often. It was hard to get a resolution to a problem unless I was willing to wake up at 2am to give them codes to my website. Reason for choosing Boostly They claimed they built great sites that own, not a site that is connected to a PMS that can't be kept if you change PMS providers. Review Source Response from Boostly July 29, 2024 Thanks for sharing your feedback, and I'm genuinely sorry to hear about your experience. Our transition to the Boostly template was meant to enhance functionality, but I understand it felt restrictive. Miscommunication about RankMath and backend access was our mistake. We acknowledge the issues with OwnerRez integration and are working to improve it. Your experience with customer service is noted, and we'll address it to ensure better support. Regarding the refund and cost increase, we aim to be fair and transparent. Please email me at info@boostly.co.uk so we can discuss further. If not, I wish you all the best for the future VR Verified Reviewer Owner & CEO Hospitality Used the software for: 2+ years ### "Boostly, \[sensitive content hidden\] and Team are AMAZING!" April 26, 2023 5.0 I feel like whenever I get stuck there is always some place to reach out to and get inspired or sign-posted. This most often comes in the form of the wonderful \[sensitive content hidden\] who has so much energy and support for everyone in the Boostly community and all their users. I find him and all the team are always there for specific queries and support although because so much is very well designed I've only had to reach out a few times in actual fact and my query has always been resolved quickly which I love. Pros Boostly is a game-changer in hospitality. Especially for SME owner-operators who are often 'on their own' and the support that Boostly offers both in terms of FREE training and also in the Boostly membership community aswell as the very perfectly positioned and designed websites has been one of the most crucial parts of my growth as a business owner. I cannot thank \[sensitive content hidden\] and team enough for all the support through the years and have recommended countless others too! Cons Integration with certain PMS systems but I know this is improving. Review Source KJ Kimberly J. COM Real Estate Used the software for: 6-12 months ### "Don't hesitate to use the best Short Term Rental website builder in the business - BOOSTLY " July 17, 2023 5.0 Excellent company. What makes us loyal to Boostly is the way they care for the Boostly members with bootcamp training and other opportunities to learn about best practices in our industry. Of all the places we gather information, Boostly has been at the top because they are helping us drive drive direct booking business - not just OTA strategies. Pros The full service option was the way for to go with 16 properties. Boostly helped us from start to finish with the design and functionality. We also hired someone to help us write our copy. Boostly was the only web designer that understood how to integrate with our PMS and all the constantly changing new tech available in our industry. We are so glad we didn't go with an independent private web designer. Cons It's a process and it took 4 months to get the site just right. Once it was done we found other problems that needed attention. It takes a week or more to resolve issues with their help system. But they are improving and we are excited for our new 3.0 site that is in the works. Reason for choosing Boostly Boostly already understands our business and the integrations with all the tech services Review Source Geraint J. Owner Hospitality Used the software for: 2+ years ### "Boostly is just awesome" April 25, 2023 5.0 Has helped me grasp a greater understanding of marketing and its importance in running a small business. Pros I have been using Boostly for the past 3 years and it really has helped me develop and improve my business. So easy to use. Cons Not really, its been fantastic for my business. Review Source MH Mark H. Partner Hospitality Used the software for: 2+ years ### "Superb service" April 25, 2023 5.0 Fantastic customer service and support. Pros Love working with Boostly and using their products and training. Cons Nothing comes to mind. Sometimes the website team are unavailable at weekends but this is understandable and communicated at the start of any agreement. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) SEO and hospitality driven. Review Source MFP Marie France P. Owner Hospitality Used the software for: 2+ years ### "A must for holiday accommodation owners" April 25, 2023 5.0 Pros I have been a member of Boostly for three years. \[sensitive content hidden\] has helped me develop and market my small holiday let. Once you have joined, you have access to a lot of resources which are frequently updated. These are clear and easy to follow. \[sensitive content hidden\] is happy to help you develop your business and with his team provides brilliant support and camaraderie. Cons Access to the member area of Boostly could be more simple. Review Source RB Renee B. Director Hospitality Used the software for: 2+ years ### "My go to resource for hospitality advice" April 25, 2023 5.0 Boostly helps me get more bookers (not just lookers) and helps me keep up to date on the best ways to get direct bookings. Pros Boostly is a fantastic community of like-minded hospitality professionals from small B&B's to Hotels and glamping sites. The quality of advice from the Boostly team and other members is second to none. I don't know how I ran my business before Boostly! I've just done a week's free instagram training of the highest quality, and am now bursting with new ideas and techniques. Cons There's nothing I'd change. Boostly is an invaluable resource. Review Source TG Terry G. CEO Hospitality Used the software for: 2+ years ### "A quality service" April 26, 2023 5.0 My experience with Boostly can only be described as first class. This is both for the education content (both free and paid) and the website service Pros It is jam packed with valuable content and lifetime access is great. The websites are also top class Cons No cons. You can use it as much or as little as you need Review Source MM Mark M. Owner operator Hospitality Used the software for: 2+ years ### "Boostly is a must for small business " April 26, 2023 5.0 Tops, 100% Pros \[sensitive content hidden\] genuinely and passionately expose the otas for their rip off commissions. They effectively push back against the con of the online travel agents by relieving how bookers can book direct for the best deal Cons It is hard to fault booskly. My only gripe is live session are help very early am aus time Review Source DP Drew P. Owner Hospitality Used the software for: 6-12 months ### "Nobody does it better" April 26, 2023 5.0 I personally worked with \[sensitive content hidden\]and his team. They were easy to work with, professional, and quick to respond and make changes as requested. Couldn't have asked for anything better. Pros Boostly is affordable and what I like most about it is that they specialize in helping short-term rental owners build their own brand separate from the OTA's like Airbnb and Vrbo. Cons The only thing I can really say is the time difference (I'm in the U.S.) so there's a delay in response times but that's not a big issue to be honest. Reason for choosing Boostly I didn't have the bandwidth to create a website on my own nor did I want to recreate the wheel when they already had an effective system in place. Review Source SE Sarah E. Owner Hospitality Used the software for: 2+ years ### "An Essential for Hospitality Owners" April 27, 2023 5.0 Boostly has been a huge help in the running of my business. I have taken part in extensive training from industry experts, learned from in-depth how-to guides and received an array of advice covering all aspects of marketing. Boostly also provides an amazing community offering support, advice, knowledge and encouragement. Pros Boostly provides hospitality owners with everything they need to succeed in the marketing of any accommodation business. It provides in-depth training, ready-made templates, complete guides and easy to build websites. Cons No cons at all, there's not a single thing I don't like about Boostly. Review Source JF Jackie F. Director Hospitality Used the software for: 2+ years ### "Using Boostly gets me the right advice and tools to grow my STR business" April 25, 2023 5.0 Professional, communicative and provides the answers I need. Pros Boostly takes the time to assess the training and advice to use the right tools for my business to grow. Cons Haven't found anything to dislike so far Review Source KF Karen F. Owner Hospitality Used the software for: Less than 6 months ### "Great support and education" April 25, 2023 5.0 I needed a website so that I could do direct booking and they supplied that along with great resources for helping you get it built out. And I really am excited about the Boot Camp. What you get as part of your membership. They also offer lots of free training and workshops on subjects like Instagram, which I really needed help with. They respond to Facebook groups and lots of people who have been doing this for years! Pros The education from Boostly with \[sensitive content hidden\] has been very helpful as I get my vacation rental business marketed! They really help me with my marketing strategy and lots of great technology advice. Cons I did have to put in a bit of my way time to learn some things on my own, but they give you a lot of help. I it’s just a little bit of a learning curve at first to figure out where to find all of the information but once you get the hang of it, there are great resources available to help along the way. Review Source GH Ged H. Owner Hospitality Used the software for: 1-2 years ### "Totally recommend Boostly for all STR owners to obtain direct bookings" April 25, 2023 5.0 The Boostly community is strong and willing to help and guide every step of the way. The Content Creator is fantastic and even the free training course are incredibly valuable. Pros Boostly is a disruptor in the hospitality industry. His knowledge and understanding makes him a key player in helping to help STR owners gather direct bookings rather than relying on the big OTAs. His website and training courses really assist owners get an online presence. Cons There is nothing to dislike about Boostly. Review Source CB Clare B. Owner/manager Real Estate Used the software for: 1-2 years ### "Game Changer" April 25, 2023 5.0 Developed my knowledge and marketing skillsIncreased confidenceIncreased direct bookings! Pros The vast depth of knowledge and support. Being kept up to date with advances in industry and technologies.Being able to develop skills with trainingBoostly is constantly evolving.I love being part of Team Boostly! Cons Nothing, it has been a game changer! Taken me and my business to another level Review Source LR Liz R. Owner Hospitality Used the software for: 2+ years ### "Boostly & \[sensitive content hidden\] " April 26, 2023 5.0 Pros A community all about Hospitality.Support, guidance and some great ideas and training. Cons Now getting very big with regards to the organisation Review Source JDD Joseph Daniel D. Manager Real Estate Used the software for: 1-2 years ### "Boostly powering our direct bookings!" April 26, 2023 5.0 Great energy with this group. They really believe in their service and see it through to the finish line. 🙏🏻 Pros They did what it took to help us get over the line and get our direct booking site live. Totally recommend. Cons Nothing to say here :) they worked hard to get our website going and produced a great result. Review Source CL Christina L. Owner Hospitality Used the software for: 6-12 months ### "Get your Direct Bookings up and running " May 1, 2023 5.0 Great people to work with. They are always adding value to what they offer. I expect to do business with them for the long term. Pros The template is very professional in appearance. I am able to customize to my heart's content. Cons To accommodate so much customization, the process is a little challenging, but they do provide the support needed to get through it. Review Source MJ Meira J. Owner/host Hospitality Used the software for: 2+ years ### "Don't miss out" April 25, 2023 5.0 Boostly has helped me build presense on all levels, and many different platforms Pros Boostly is the bible for all hospitality Cons Boostly slid in easily with my business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.