--- title: "SalesLens Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalesLens Software - reviews, pricing plans, popular comparisons to other Data Analysis products and more." source_url: "https://www.capterra.com/p/10007257/SalesLens/" page_type: "product" language: "en" --- # SalesLens Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SalesLens ## What is SalesLens? Maximize Sales Team Efficiency with AI-Driven Sales Call Analysis and Coaching Tired of spending endless hours on call monitoring or relying solely on sales KPIs that reveal issues too late? With our AI-powered sales call analytics and coaching solution, we go beyond just monitoring KPIs. We analyze the full context of each conversation, providing real-time insights that can revolutionize your sales team management. No more manual supervision or missed opportunities. ## What is SalesLens used for? [Call Center Workforce Management](https://www.capterra.com/call-center-workforce-management-software/)[Call Accounting](https://www.capterra.com/call-accounting-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.97 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalesLens?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://saleslens.io/&name=SalesLens) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalesLens 5.0 (1) VS. [4.7 (42)](https://www.capterra.com/p/215105/Fieldguide/reviews/) Starting Price $1.97 Usage Based Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (0) Value For Money 5.0 (1) Value For Money 4.6 (0) Customer Service 5.0 (1) Customer Service 5.0 (0) ## SalesLens alternatives [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Enterprise Accelerator](https://www.capterra.com/p/202795/Enterprise-Accelerator/) [0.0](https://www.capterra.com/p/202795/Enterprise-Accelerator/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202795/Enterprise-Accelerator/) [CallFinder](https://www.capterra.com/p/179317/CallFinder/) [4.7 (12)](https://www.capterra.com/p/179317/CallFinder/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179317/CallFinder/) [OnviSource OmVista](https://www.capterra.com/p/92454/OmVista/) [4.6 (5)](https://www.capterra.com/p/92454/OmVista/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92454/OmVista/) ## FAQs about SalesLens Overview ### What company size and specific industries is SalesLens built for? SalesLens is designed for sales departments and call centers of any company size, especially organizations that rely on phone-based selling and customer contact operations. It fits businesses that need tools for sales teams and support teams rather than a specific industry or sector. Features and Usability ### What are the key features of SalesLens? SalesLens offers an Activity Dashboard, CRM, and Trend Analysis for tracking sales activity and customer data. It also includes Call Center Management, Call Monitoring, Call Reporting, and Call Scripting, plus Customizable Reports, Data Visualization, Real-Time Analytics, Predictive Analytics, and Employee Coaching Tools. Pricing ### How much does it cost and what fees or limitations are included? SalesLens starts at $59 per user per month for the Basic plan, which includes AI call analysis, API and Zapier integrations, call summaries, and up to 25 hours of call recordings per agent each month. The PRO plan costs $197 per user per month and adds custom integrations, implementation support, invoice-based billing, and up to 100 hours. Getting Started and Support ### What training and onboarding options does SalesLens offer? SalesLens provides webinars, documentation, and videos to help teams get started. Webinars support live instruction and Q&A, documentation offers written reference material for setup and feature guidance, and videos give visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does SalesLens offer? SalesLens offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experiences are not described by reviewer feedback in the catalog, so no user sentiment about response times, helpfulness, or common frustrations can be confirmed from the available data. ## Features AI summary Based on 3,887 Data Analysis reviews Capterra reviewers highlight these as the features buyers value most when choosing data analysis software: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) SalesLens includes **Reporting/Analytics**, giving teams a way to track trends, review performance, and turn raw data into useful insights. However, it does not include **Multiple Data Sources** or **Dashboard Creation**. Instead, it offers other features that reviewers also consider important, including **Reporting & Statistics** (**42%**) and **Data Visualization** (**43%**). These capabilities help businesses examine results more clearly and present findings in a visual format, allowing teams to make better decisions with the data they already have. Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Reporting Track and report on all incoming and outgoing calls Call Scripting Provide agents with a typical response for common call subject matter SalesLens 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Reporting: Track and report on all incoming and outgoing calls - Call Scripting: Provide agents with a typical response for common call subject matter - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Discovery: Discover and connect variety of data sources to the application for analysis - Employee Coaching Tools: Conduct & deliver coaching sessions to improve employee performance or facilitate development - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Natural Language Search: Ability to interact with the application using human languages such as English - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Analytics: Predict future data based on historical data sets - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10007257/SalesLens/pricing/) Pay as you go $1.97 Usage Based, It includes: - Starting from 100 reports / month - Agent evaluation questions - Custom scoring questions - Text transcript of calls - Call summary & AI smart notes - Coaching reports - Agent comparison stats - API & Zapier Integrations Basic $59.00 Per User,Per Month It includes: - Up to 25 hours of call recordings / month per agent - Agent evaluation questions - Custom scoring questions - Text transcript of calls - Call summary & AI smart notes - Coaching reports - Agent comparison stats - API & Zapier Integrations PRO $197.00 Per User,Per Month It includes: - Up to 100 hours of call recordings / month per agent - Custom Pilot & Implementation - Dedicated Customer Success Manager - Invoice-based billing - Custom integrations Custom $7.00 Usage Based, It includes: - No limit on agent's call time per month - Sentiment analysis - Works when mixing languages - Improved accuracy Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Natalia S. Director E-Learning ### "Easy to use, clear analytics " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2023 Pros For a small sales team, this is a great solution for monitoring managers' calls. Immediately after the call, I can see what the conversation was about and whether the manager followed the sales script. This is very handy! Cons I would like to see more integration with third-party applications. I hope this will be implemented soon. Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Reasons for choosing SalesLens I liked the price and the ease of getting started. I got my first manager's scorecard in 3 minutes after trying a trial. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.