# RO App Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RO App Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more. Source: https://www.capterra.com/p/10007282/RemOnline/ --- # RO App Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RO App ## What is RO App? Improve your operations and provide an excellent experience for both your staff and your customers. Whether you are a small computer repair or a large service centre, RO App allows you to easily manage ticketing, schedule In-Mail repair and on-site services, track inventory, create estimates and invoices, and communicate with customers all in one place. Seamlessly integrate with Xero, WhatsApp, and other platforms for better customer service and increased profitability. ## What is RO App used for? [Business Management](https://www.capterra.com/business-management-software/)[Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RO App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orderry.com/&name=RO App) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RO App 4.5 (11) VS. [4.6 (1,465)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price €29 per user, per month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (11) Ease Of Use 4.6 (1,425) Value For Money 4.2 (11) Value For Money 4.4 (1,229) Customer Service 4.1 (10) Customer Service 4.6 (1,378) ## RO App alternatives [4.4 (3,027)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10007282/RemOnline/alternatives/) ## FAQs about RO App Overview ### Which roles and teams benefit most from RO App? RO App is most used by small business owners, sole proprietors, and executives who need to run daily operations, track jobs, and oversee service performance. Administrators and operations managers use it to organize workflows and records, while repair technicians and service teams rely on it to manage work orders, customer details, and task completion. Answer based on 11 reviews Overview ### What company size and industries is RO App built for? RO App is tailored for repair and service businesses or small retailers, with 100% of reviewers from small businesses. It is used most in Consumer Electronics and Telecommunications, at 18% each, followed by Computer Software at 9%, with Business Management as the most common use case at 44%. Answer based on 11 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of RO App? RO App offers work order management, job scheduling, appointment scheduling, and dispatch management for service operations. It also includes CRM, contact and customer management, invoicing, billing and payments, inventory and stock management, time tracking, reporting and analytics, and integrations such as API and QuickBooks Integration. Integrations ### Which third-party tools and platforms does RO App integrate with? RO App integrates with 10 third-party tools and platforms, including communication and messaging services such as WhatsApp, Messenger, Twilio, BulkSMS, and Zadarma, plus business and finance tools like Gmail, QuickBooks Online, Xero, Stripe, Stripe Billing, Mollie, Facebook Business Suite, Instagram, Make, and Zapier. Getting Started and Support ### What training and onboarding options does RO App offer? RO App provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference materials for learning features and reviewing setup steps. Getting Started and Support ### What customer support options does RO App offer? RO App provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 104 Computer Repair Shop reviews Capterra data shows that buyers of computer repair shop software rank the following features as their top priorities: - **Repair Tickets** (**72%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**48%**) - **Inventory Management** (**46%**) RO App supports all three of the features reviewers value most: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. Together, these capabilities help businesses track repair jobs from intake to completion, manage customer charges accurately, and keep parts and stock organized, allowing teams to run day-to-day shop operations more efficiently. Repair Tickets 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history Billing & Invoicing 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Inventory Management 3.5 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CRM 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Document Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Customizable Fields 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases RO App 125 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create backups and provide methods to recover deleted/lost data Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Create and manage digital catalog of products/services with their details, specifications, and price Communicate using direct chat or messages within the system Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Forecast the cost and resources required to complete a project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Manage relationships with customers and address customer concerns Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Tracks the time an employee has worked Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Plan, manage, and track the financial activities of an individual or organization Designed to be used by carpet cleaning businesses Intended to be used by field service companies Serves handyman professionals Specifically for jewelry store management Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Serving plumbing industry professionals Use AI to generate content in the form of text, images, videos, etc. Information, data and reports that are being tracked over time Activities related to the initial admission of a charge into the organization's care Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Process of printing custom labels through various methods. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Manage multiple teams and operations from a central location Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Tool used to determine accurate pricing and product eligibility for borrowers Manage the end-to-end production process for manufacturing operations Track the production of materials and items over certain periods or seasons Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Organize repair tickets, track progress, severity, and repair history Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Plan daily routes to optimize employee scheduling and provide directions An order generated by a seller to a customer, containing details about products or services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Track work performed and resources used for past customers, sites, or assets Send messages via SMS Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (11) 4.0 Based on 11 reviews ## Pricing Value for money 4.2 (11) Free Trial Startup €29.00 Value for money 4.2 (11) 4.2 Based on 11 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent YL Yeo L. Sole proprietor Consumer Services ### "Ro is good value and willing to compromise" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 21, 2026 Ok but need to compromise with the creation date as we need to do excel sheet to tally between RO creation date and our date done date. We almost give up😥 Pros Value for money. Can upload many pictures and mobile app is great with the filter and responses good Cons Ro use creation dates as the computing references and is very bad for business that use due date or date done date Switched from [EyeOnTask](https://www.capterra.com/p/180409/Eye-On-Task/) EOT database bad and need to archive every month and they keep increasing the price. However EOT system is good as they can customise the referencing date which we use date done date as the main referencing Alternatives considered [Billdu](https://www.capterra.com/p/153134/Billdu/) Reasons for choosing RO App Price and importing data as well as the mobile app and overall ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FK Filipp K. Administrator Sports ### "Suitable for me" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2026 The app is okay, but payment dates don’t sync correctly and cancelled orders still show profits..... Pros Value for Money, Ease of Use, Suitable for me, Able to see orders in calendar and see all statistics. Cons Online booking calendar, cannot turn it off Even if I set the payment date to last month, it still adds the amount to the current month. The system requires a profit entry for cancelled orders, even when no actual profit was made Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Your product is more flexible and suitable for me Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AV Ash V. Owner Consumer Electronics ### "Awesome app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Pros That most devices are loaded and ease of use and manage repairs and print reciepts also easy to manage the work flow Cons Not that i can think of but would be nice for the app to connect to freeagent to feed data through and manage books Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IM Igors M. Computer repair master Telecommunications ### "Computer/Phone repair shop control app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 13, 2026 Overall its very good app and I like it, choosed between 4 major apps for computer and phone repair shop controll and this seemed to me the best one. Pros Very easy and intuitve interface, really good for computer/phone repair shop. I like that it is very good customizible. Cons I have had few problems with app and it took a few month to release patch that fixes it. But still they fixed it and now everything works as intended. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Raafat A. Mangle Retail ### "Bad service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 20, 2025 Waiting for an answer for more than a month، Wasting time and money, you can't talk to anyone other like the mafia system Pros There are no positives so there is no comment it would be an acceptable program but there is no point in it having bad customer service Cons Arrogant people, bad service Customer service is very bad and The price is exaggerated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Dave G. owner Computer Software ### "Great app let down by awful analytics " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 1, 2025 Its great value for money but ultimately i have outgrown it in less than a year. The inability to manage my business with data is killing me now. We went from £80k to £250k in turnover and the product is great for achieving that. Pros Being able to move work through different status markers helps me manage large volumes of stuff. Having products and services is also great Cons Reporting functionality is awful. You cant even properly export so things like PowerBI is out. It is extremely hard to spot trends, track performance and generally manage your business Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) They wanted thousands for the functionality I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jamie T. Operations Manager Mechanical or Industrial Engineering ### "An excellent all in one package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2024 From our fist day we've had nothing but good experiences. The sales manager \[sensitive content hidden\] has been simply amazing & is a credit to RemOnline. Her product knowledge is staggering! Any questions I had (and believe me I had lots) she answered them, any template changes she help us. When we requested a google meet it was never a problem - she was always happy to help in any way she could. \[sensitive content hidden\] customer service is excellent & was a contributing factor to us as business purchasing this software! Pros The reason I like RemOnline is that is does it all, it's easy to use & you have the ability to edit multiple sections to suit your own business. Nothing is hard work. Cons I have nothing negative to say, the software is excellent! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Luke C. Owner Consumer Electronics ### "Good for organising your work load" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2024 Pros Best thing is the simple way my customers get notifications. The app update is very good too Cons Having to manually pay monthly. Can add a direct debit Switched from [CellStore](https://www.capterra.com/p/157041/CellStore-Software/) The use of HTML notifications and app made me switch Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Mateusz P. Owner Online Media ### "Best CRM for small bussines" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 Pros Fast support and very easy use on the computer and mobile. Cons all is the best. I am owner in the small bussines in the gsm reapir. The best crm! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Stanislav K. Director Sporting Goods ### "Perfect CRM for bike service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2024 I tried different plans of RemOnline, there are a lot of possibilities for small and big companies. Now I choose the right plan and have all necessary information about the orders in one place. Pros I used RemOnline for about 1 year for my bike service. Also I used it for my shop and rent of the bikes. It has all necessary for my daily work. Most of all I like templates for my rent and I send directly all work list to my clients. Cons Sometimes it's too slow and need time to wait to download some photos or documents. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) [AMO](https://www.capterra.com/p/132890/AMO/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing RO App I like that you have mobile application and possibility to create templates and download photos, where I could easily see them for every customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10007282/RemOnline/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.