---
title: "RO App Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about RO App Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/10007282/RemOnline/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 RO App Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RO App

## What is RO App?

Improve your operations and provide an excellent experience for both your staff and your customers. Whether you are a small computer repair or a large service centre, RO App allows you to easily manage ticketing, schedule In-Mail repair and on-site services, track inventory, create estimates and invoices, and communicate with customers all in one place. Seamlessly integrate with other platforms for better customer service and increased profitability.

## What is RO App used for?

[Business Management](https://www.capterra.com/business-management-software/)[Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/)[Work Order](https://www.capterra.com/work-order-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RO App?[Manage this product listing](https://www.g2.com/products/ro-app/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RO App

4.5 (11)

VS.

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

€49

per user, per month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (11)

Ease Of Use

4.6 (1,450)

Value For Money

4.2 (11)

Value For Money

4.4 (1,253)

Customer Service

4.1 (10)

Customer Service

4.6 (1,403)

## RO App alternatives

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (36)](https://www.capterra.com/p/151174/Orderry/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10007282/RemOnline/alternatives/)

## FAQs about RO App

Overview

### Which roles and teams benefit most from RO App?

RO App is most used by business owners, sole proprietors, and executives managing repair operations and customer service. Operations managers and directors use it to oversee work orders, scheduling, and shop activity, while administrators and computer repair technicians track repairs, customer details, parts, and job status.

Answer based on 11 reviews

Overview

### What company size and industries is RO App built for?

RO App is tailored for small repair, service, and retail businesses, with 100% of reviewers from small companies and Consumer Electronics leading at 18%. It also serves Telecommunications businesses (18%) and Computer Software companies (9%). The most common reported use case is business management, cited by 44% of reviewers.

Answer based on 11 reviews

Features and Usability

### What are the key features of RO App?

RO App offers work order management, job scheduling, and task tracking for service operations, plus CRM, contact management, and customer history. It also includes inventory control, invoicing, payment processing, time tracking, reporting and analytics, and workflow automation, with mobile access, alerts, and third-party integrations.

Integrations

### Which third-party tools and platforms does RO App integrate with?

RO App connects natively to BulkSMS, Facebook Business Suite, Gmail, Instagram, Messenger, Mollie, QuickBooks Online, Stripe, Stripe Billing, Twilio, WhatsApp, Xero, Zadarma, Zapier, and Make. Its integrations cover messaging, social platforms, payments, accounting, and automation tools for connecting key business workflows.

Getting Started and Support

### What training and onboarding options does RO App offer?

RO App provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars can support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and reviewing product steps.

Getting Started and Support

### What customer support options does RO App offer?

RO App provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data alone.

## Features

AI summary

Based on 105 Field Service Management reviews

Capterra data shows that buyers of computer repair shop software rank the following features as their top priorities:

-   **Repair Tickets** (**72%** of reviewers rated this feature as critical)
-   **Billing & Invoicing** (**48%**)
-   **Inventory Management** (**46%**)

RO App supports all three of the features reviewers rate highest: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. With these capabilities in place, the product helps shops track repair jobs from intake through completion, manage customer billing accurately, and keep parts and stock organized, allowing teams to run day-to-day operations more efficiently and maintain better visibility across service and sales.

Repair Tickets

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Organize repair tickets, track progress, severity, and repair history

Inventory Management

3.5 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

CRM

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Point of Sale (POS)

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Billing & Invoicing

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Document Management

4.2 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

RO App 145 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking: Allows clients to book jobs through the desktop page or within the app.
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chat/Messaging: Communicate using direct chat or messages within the system
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Management: Manage contact details and communication with clients
- Client Notifications: Notifies clients, should any delays or mishaps occur.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Cost Estimating: Forecast the cost and resources required to complete a project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Service Management: Manage relationships with customers and address customer concerns
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Time Clock: Tracks the time an employee has worked
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Field Sales: Includes some ability to serve as a sales and ordering application.
- File Storage: Store and access documents, forms, and photos in one centralized place
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Carpet Cleaners: Designed to be used by carpet cleaning businesses
- For Field Service: Intended to be used by field service companies
- For Handyman Industry: Serves handyman professionals
- For Jewelry Stores: Specifically for jewelry store management
- For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork
- For Plumbing Industry: Serving plumbing industry professionals
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Historical Reporting: Information, data and reports that are being tracked over time
- Intake Management: Activities related to the initial admission of a charge into the organization's care
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Label Printing: Process of printing custom labels through various methods.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Payments: Clients can submit payments via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Parts Management: Track parts inventory levels and manage re-stocking
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Production Management: Manage the end-to-end production process for manufacturing operations
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Repair Tickets: Organize repair tickets, track progress, severity, and repair history
- Repair Tracking: Allows service businesses to track ongoing repairs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization.
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Roles: Allows users to see tasks according to permissions and roles.
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Serial Number Tracking: Track and assign specific serial numbers to products
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Takeoff: Measure digital plans to calculate labor and materials needed
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vehicle Information: Allows fleets and service businesses to track information about their vehicles.
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
- Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (11)

4.0

Based on 11 reviews

## Pricing

Value for money

4.2 (11)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10007282/RemOnline/pricing/)

Business

€49.00

It includes:

-   Workflows & Orders
-   Estimates
-   Job Scheduling
-   E-commerce Connect
-   Multi-location Inventory & Stocktakes
-   Client Management
-   Online Booking
-   Invoicing & Payments
-   Work Schedules & Payroll
-   Checklists
-   API, Webhooks, MCP
-   No-Code Automations

Value for money

4.2 (11)

4.2

Based on 11 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Make](https://www.capterra.com/p/154278/Integromat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(8)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

HomeUnited R.

Sole proprietor

Used the software for: Less than 1 year

### "Ro is good value and willing to compromise"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 22, 2026

Ok but need to compromise with the creation date as we need to do excel sheet to tally between RO creation date and our date done date. We almost give up😥

Pros

Value for money. Can upload many pictures and mobile app is great with the filter and responses good

Cons

Ro use creation dates as the computing references and is very bad for business that use due date or date done date

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Administrator

Used the software for: Less than 1 year

### "Suitable for me"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 19, 2026

The app is okay, but payment dates don’t sync correctly and cancelled orders still show profits.....

Pros

Value for Money, Ease of Use, Suitable for me, Able to see orders in calendar and see all statistics.

Cons

Online booking calendar, cannot turn it off Even if I set the payment date to last month, it still adds the amount to the current month. The system requires a profit entry for cancelled orders, even when no actual profit was made

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Awesome app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

Pros

That most devices are loaded and ease of use and manage repairs and print reciepts also easy to manage the work flow

Cons

Not that i can think of but would be nice for the app to connect to freeagent to feed data through and manage books

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Computer repair master

Used the software for: 3-5 years

### "Computer/Phone repair shop control app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 15, 2026

Overall its very good app and I like it, choosed between 4 major apps for computer and phone repair shop controll and this seemed to me the best one.

Pros

Very easy and intuitve interface, really good for computer/phone repair shop. I like that it is very good customizible.

Cons

I have had few problems with app and it took a few month to release patch that fixes it. But still they fixed it and now everything works as intended.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "It is really good!"

5.0

March 13, 2024

Pros

Mobile app, custom labor names and details

Cons

Some features are available in quite expensive plans

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Mangle

Used the software for: Less than 1 year

### "Bad service "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 26, 2025

Waiting for an answer for more than a month، Wasting time and money, you can't talk to anyone other like the mafia system

Pros

There are no positives so there is no comment it would be an acceptable program but there is no point in it having bad customer service

Cons

Arrogant people, bad service Customer service is very bad and The price is exaggerated

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

owner

Used the software for: Less than 1 year

### "Great app let down by awful analytics "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 3, 2025

Its great value for money but ultimately i have outgrown it in less than a year. The inability to manage my business with data is killing me now. We went from £80k to £250k in turnover and the product is great for achieving that.

Pros

Being able to move work through different status markers helps me manage large volumes of stuff. Having products and services is also great

Cons

Reporting functionality is awful. You cant even properly export so things like PowerBI is out. It is extremely hard to spot trends, track performance and generally manage your business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Perfect CRM for bike service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2024

I tried different plans of RemOnline, there are a lot of possibilities for small and big companies. Now I choose the right plan and have all necessary information about the orders in one place.

Pros

I used RemOnline for about 1 year for my bike service. Also I used it for my shop and rent of the bikes. It has all necessary for my daily work. Most of all I like templates for my rent and I send directly all work list to my clients.

Cons

Sometimes it's too slow and need time to wait to download some photos or documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Good for organising your work load"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2024

Pros

Best thing is the simple way my customers get notifications. The app update is very good too

Cons

Having to manually pay monthly. Can add a direct debit

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operations Manager

Used the software for: Less than 1 year

### "An excellent all in one package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

From our fist day we've had nothing but good experiences. The sales manager \[sensitive content hidden\] has been simply amazing & is a credit to RemOnline. Her product knowledge is staggering! Any questions I had (and believe me I had lots) she answered them, any template changes she help us. When we requested a google meet it was never a problem - she was always happy to help in any way she could. \[sensitive content hidden\] customer service is excellent & was a contributing factor to us as business purchasing this software!

Pros

The reason I like RemOnline is that is does it all, it's easy to use & you have the ability to edit multiple sections to suit your own business. Nothing is hard work.

Cons

I have nothing negative to say, the software is excellent!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10007282/RemOnline/reviews/)

## Top-rated software of 2026

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