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Osprey Flight Solutions

Osprey Flight Solutions

4.9 (11)
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What is Osprey Flight Solutions?

Osprey was founded in 2017 with the goal of providing the most advanced aviation risk analysis available anywhere. Our data-driven approach fuses broad-spectrum open-source data, technology and world leading analysis to deliver instant situational intelligence. This allows our clients to make dynamic, informed decisions about risks as they emerge and change. We believe that this is the future of aviation safety and security.

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How much is Osprey Flight Solutions?

Starting From:
Not provided by vendor
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Contact Osprey Flight Solutions for pricing information.

Osprey Flight Solutions Features

What solutions does Osprey Flight Solutions provide?

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Osprey Flight Solutions Reviews

Showing 5 of 11 reviews
Overall
4.9
Ease of Use
4.8
Customer Service
4.8

Pros

  • They have great customer service as our Client Success Manager's are constantly supporting our operation and addressing concerns we may have with the tool.

  • The country reports have been great when underwriting and understanding the risks in different areas.

  • Easy to use and a dedicated client success manager to ensure all expectation are being met.

Cons

  • A slight improvement may be the option to filter alerts - eg only receiving alerts related to certain threats such as war / terrorism rather than weather etc.

  • There is only a limited option to customize reports.

  • Busy Private Jet Company - Global Risk Assessment.

Most Helpful Reviews for Osprey Flight Solutions

Luke V.
Ground Operations Officer - Security
Airlines/Aviation, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 6, 2023

"Would recommend Osprey"

Overall: Always great to deal with, constantly innovating their products, and the platform is head and shoulders above the rest.

Pros: Osprey is a great tool for Threat analysis and incident reporting which is used within our business on a daily basis. They have great customer service as our Client Success Manager's are constantly supporting our operation and addressing concerns we may have with the tool.

Cons: Some features have to be unlocked through additional purchase of Osprey Products considering that Osprey is more expensive than some competitors. However, there is nothing on the market as detailed as Osprey and we are satisfied with the product and will not move away from it.

Reasons for Choosing Osprey Flight Solutions: There was nothing as detailed as Osprey that was feeding concise and detailed information which was actionable in the airline.

Vendor Response

By Sora Risk Solutions on December 21, 2023
Dear Luke, Thank you for your feedback. We are glad that you're finding our threat and incident database valuable to your operations. We're committed to maintaining the high standards you've come to expect, the client success team will be in touch to discuss your feedback further. Thank you for choosing Osprey Flight Solutions!
Kris I.
Director of Operations
Airlines/Aviation, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 15, 2023

"Busy Private Jet Company - Global Risk Assessment"

Overall: Overall a highly useful product that we use regularly everyday. Helpful team behind the scenes and always available to discuss things when needed.

Pros: Simple interface with customisable output that stays up to date and relevant for our internal assessment for the safety of crew and the overall operation.

Cons: Not really much to dislike, except perhaps the font on the report is too narrow and makes reading a little tiresome on the eyes.

Vendor Response

By Sora Risk Solutions on November 16, 2023
Dear Kris, Thank you for taking the time to share your feedback! Your feedback is truly appreciated as it plays a crucial role in enhancing our services for everyone. We're committed to maintaining and even surpassing the standards that have made your experience using the system enjoyable. Thank you - Osprey Flight Solutions
Calum S.
Underwriting Assistant
Insurance, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 7, 2023

"Osprey Review"

Pros: Has been invaluable in assessing real-time, high-risk scenarios - especially given the current situation in the Middle East

Cons: A slight improvement may be the option to filter alerts - eg only receiving alerts related to certain threats such as war / terrorism rather than weather etc.

Vendor Response

By Sora Risk Solutions on December 21, 2023
Dear Calum, We appreciate your feedback. We are glad that you finding value in near real-time risk information. The client success team may be in touch to discuss your feedback on alerts further. Thank you for choosing Osprey Flight Solutions!
Awais B.
Training Manager
Airlines/Aviation, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 5, 2023

"Osprey with Flight Planners"

Overall: Very good, and its enjoyable to learn the various features

Pros: Easy to use and a dedicated client success manager to ensure all expectation are being met

Cons: Cannot integrate multiple reports into one document

Vendor Response

By Sora Risk Solutions on December 6, 2023
Dear Awais, We truly appreciate your feedback. We are glad to know that you're finding value in our service. Your satisfaction is our top priority, and we're committed to maintaining the high standards you've come to expect, the client success team may be in touch to discuss your feedback further. Thank you for choosing Osprey Flight Solutions!
Richard T.
Underwriting Assistant
Insurance, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 28, 2023

"Osprey Flight Solutions Feedback"

Pros: - Up to the minute information provided on any country/conflict around the world - Analysts were exceptionally well-informed and provided objective facts rather than subjective opinions for us to digest - Geographical aspect of explore page allows us to determine risk of recent pings to particular areas within a territory - Regular conflict updates excellent

Cons: Nothing springs to mind in terms of negatives

Vendor Response

By Sora Risk Solutions on November 30, 2023
Dear Richard, Thank you for taking the time to share your thoughts with us. We appreciate your valuable feedback. We're delighted to hear you are enjoying using the system. We look forward to continuing to meet and exceed your expectations. Thank you - Osprey Flight Solutions