# Lockwell Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lockwell the right Network Security solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10007285/Lockwell/reviews --- Lockwell 4.7 (32) [View alternatives](https://www.capterra.com/p/10007285/Lockwell/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Lockwell Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AV Adrian V Senior Director of TechnologyInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The support team is very quick to respond, very friendly, and very knowledgeable. If you are a small software company trying to keep your security tight without hiring a whole security team, then this is your tool.“ November 25, 2025 MH Maricel H Ocean AssistantConsumer Services, 51 - 200 employeesUsed the software for: 6-12 months. “They break down all the security stuff in a way that makes sense and really show how each step protects us. Plus, they're fully committed to making sure every fix—whether it's managing our account security or device protection—goes smoothly.“ November 19, 2024 MS Maria Phecca S Ocean AssistantOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: 6-12 months. “I really value their simple approach in communicating — be it addressing inquiries or assisting us in moving through the intricacies of risk assessments and security policy creation.“ November 25, 2024 PC Paul Erlan C Concierge AssociateInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The regular security briefings from Lockwell keep me informed and prepared and Lockwell's security scorecards are a great tool for benchmarking our progress.“ December 1, 2023 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AV Adrian V. Senior Director of Technology Information Technology and Services Used the software for: 6-12 months ### "Very simple and cost effective security" November 25, 2025 5.0 Lockwell has become a very important tool in our product environment. We move quickly, deliver many times, and manage sensitive customer credentials on a daily basis. Security was just another system that we had to tape into workflows before Lockwell. Now it is all automated, predictable, and integrated into our Google Workspace without creating any obstacles for our team. The most important thing is visibility—now we finally can see all the risks in a nice dashboard across all accounts instead of just guessing what the situation is like behind the scenes. The support team is very quick to respond, very friendly, and very knowledgeable. If you are a small software company trying to keep your security tight without hiring a whole security team, then this is your tool. Pros Very easy to set up. Great value for the money. Service and support have been really easy to work with. Cons I haven't experienced anything negative yet. Hopefully that continues to be the case. The service has been really good so far Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Rep reached out with offer and they offered more features for the money Review Source SW Sarah W. Strategy Director Professional Training & Coaching Used the software for: Less than 6 months ### "The Easiest Data Protection Tool We’ve Used" December 1, 2025 5.0 Being consultants, it is important for us to be credible. Our clients require us to be absolutely trustworthy in every aspect of data protection. Lockwell has enabled us to implement data security measures uniformly across our entire small team with remarkable ease and the initial process was smooth and the continuous monitoring is done quietly in the background without disrupting our operation. I value the way the Lockwell team communicates — no intimidation tactics, just plain advice. This is the least complicated security solution I have ever used, and it’s perfect for small consulting teams that depend a lot on Google Workspace. I love it!!! Pros I like how easy it was to set up across our team. The dashboard is clean, and everything we need is right where it should be. Cons So far, everything has performed as expected... Hopefully the experience remains consistent and encounter no issues. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Rep reached out with offer and they offered more features for the money Review Source JS Julianna S. Lead Integrations Manager Information Technology and Services Used the software for: Less than 6 months ### "Everything you need from cybersecurity all in one" November 21, 2023 4.0 The clarity and ease of Lockwell's platform are second to none. Pros I like how Lockwell's threat intelligence is always a step ahead of potential risks. Cons No negatives so far, but an additional security layer like biometric protection could be a plus. Review Source Response from Lockwell January 24, 2024 Thank you for your encouraging feedback on Lockwell's comprehensive cybersecurity solution. We're especially pleased to hear that our proactive threat intelligence approach is effectively keeping your data secure and a step ahead of potential risks. Your suggestion for adding an additional layer of security, such as biometric protection, is greatly appreciated. We are constantly seeking ways to enhance our security features, and suggestions from our users play a critical role in this process. Your idea has been noted and will be considered in our ongoing product development. We're glad that the clarity and ease of use of our platform have met your expectations. We believe in making cybersecurity as accessible and efficient as possible. Should you have any more suggestions or need assistance, we're just a message away. Thank you for trusting Lockwell for your cybersecurity needs. MJA Michaela Jill A. Ocean Assistant Outsourcing/Offshoring Used the software for: 6-12 months ### "Lockwell is really a company that looks out for us 'the little guys'. They have our confidence!" November 19, 2024 5.0 Two things really stand out with Lockwell. The team is just fantastic. Our rep has come through for us in tough situations more than once, bringing all the right resources and managing everything from start to finish . Pros Two things really stand out with Lockwell. First, the team is just fantastic. Our rep has come through for us in tough situations more than once, bringing all the right resources and managing everything from start to finish . Second, the pricing model is a perfect fit for small orgs like ours—straightforward, affordable, and no surprises. Cons As of this point, I have not come across any disadvantages. Indeed, the service was better than I had anticipated. Review Source Response from Lockwell December 5, 2024 Thank you for such a thoughtful review! We’re happy to hear that our team has been there for you when it mattered most and that our pricing model fits your needs. Supporting small organizations like yours is why we do what we do, and your confidence means the world to us. We’re always here if you need anything—thanks for trusting Lockwell! Best, The Lockwell Team MH Maricel H. Ocean Assistant Consumer Services Used the software for: 6-12 months ### "I can relax with the help of Lockwell" November 19, 2024 5.0 My overall experience with Lockwell has been great. Everything was easy to use, and I’m really happy with the results—definitely a brand I trust! Pros Lockwell’s cybersecurity service is five star. The team has been amazing! As someone who’s not in IT, I never feel awkward asking questions. They break down all the security stuff in a way that makes sense and really show how each step protects us. Plus, they're fully committed to making sure every fix—whether it's managing our account security or device protection—goes smoothly. Cons Up until now, there have been no problems with the product that I’ve noticed. Review Source Response from Lockwell December 5, 2024 Thank you for your kind words! We’re so glad to hear that our team and services have made cybersecurity simple for you. Your trust and satisfaction mean everything to us, and we’re so pleased to know you’re happy with the results. Best, The Lockwell Team MQ Mariel Q. Ocean Assistant Executive Office Used the software for: 6-12 months ### "It's a good feeling to work with Lockwell" November 21, 2024 5.0 Pros The Lockwell Team, led by \[sensitive content hidden\]., is really terrific! They make sure there is always someone available in the customer support team, and these follow-ups help a lot. Such meetings ensure we keep up with the latest developments in cybersecurity and prepare us for future product requirements. It is nice to know that we are never caught unprepared and can anticipate what is on the horizon. Cons My only concern is that there were no challenges to face. It has been easy since day one. Review Source Response from Lockwell November 29, 2024 Thank you for your kind words! We’re so glad to hear that working with the Lockwell team has been smooth and helpful in keeping you prepared for what’s ahead. Making cybersecurity easy and proactive is what we aim for! If there’s ever anything more we can do, we’re always here to support you. Thanks for being part of the Lockwell community! MPS Maria Phecca S. Ocean Assistant Outsourcing/Offshoring Used the software for: 6-12 months ### "I appreciate what Lockwell is all about" November 25, 2024 5.0 Lockwell has actually made our cybersecurity journey very manageable. Pros As a small business, Lockwell has actually made our cybersecurity journey very manageable. I really value their simple approach in communicating — be it addressing inquiries or assisting us in moving through the intricacies of risk assessments and security policy creation. Working with them has been a wonderful experience. Cons Up till now, I haven’t faced issues of that sort. The service has been reliable and to the point. Review Source JHRL Je Honey Rose L. Ocean Assistant Outsourcing/Offshoring Used the software for: 6-12 months ### "You will not regret your purchase." November 21, 2024 5.0 Its ability to meet diverse needs across its service lines left a positive and well-rounded impression! Pros The market is bloated with intricate cybersecurity technologies that are over-priced, Lockwell, however, provides an alternative for the small business sector. With Lockwell, feeling secure is as easy as it gets. Cons I have not had any negative experiences. The service is able to meet our requirements without any issue. Review Source JO Jordan O. Product Manager Management Consulting Used the software for: 6-12 months ### "Top-of-the-line security, wrapped in a user-friendly package" October 4, 2023 5.0 Pros With Lockwell, deployment is straightforward, regardless of whether it's on-premises or not. The user interface is crafted to minimize disruption for end-users. Should you face any issues, their support is always willing to step in Cons The setup process for Lockwell is straightforward due to its clean UI. While it's generally user-friendly, there are times when the provided data views might not align with your preferences. More customization options would be great. Review Source Response from Lockwell October 11, 2023 Thank you for taking the time to share your feedback about Lockwell. We are thrilled to hear that you find our security solutions top-of-the-line and appreciate the effort we put into creating a user-friendly interface. We've noted your suggestion for more customization options in data views and will pass it on to our development team. Your insights are invaluable to our continuous improvement. We're grateful to have you as a part of the Lockwell community! DC Derrick C. Business Development Consultant Management Consulting Used the software for: 6-12 months ### "This is a game-changer for small businesses." October 12, 2023 5.0 Its user-friendly interface and straightforward functionality made it incredibly accessible, even for someone with minimal tech knowledge. Every tool and feature seemed to be designed with the user in mind, ensuring that I could make the most of the product with minimal fuss. For small businesses looking for an effective and easy-to-use solution, it’s your best bet. Pros After reviewing a number of other products, I know I made the best choice. My time and budget are limited and Lockwell has far exceeded my expectations. It's clean, easy to use, and requires minimal knowledge or effort. Cons While Lockwell offers a range of impressive features, it falls short in one key area for me. The lack of a Chrome extension for its password manager. This omission means that accessing and managing passwords while browsing isn't as seamless as it could be. Review Source Response from Lockwell October 16, 2023 Thank you for taking the time to share your feedback on Lockwell! Your praise for our user-friendly interface and straightforward functionality reinforces our commitment to providing an accessible solution, even for those with limited tech knowledge. We designed Lockwell with users like you in mind, and we're delighted to know it's making your business operations easier. We're glad to have you as part of our Lockwell Community! RM Ruben M. Concierge Associate Information Technology and Services Used the software for: Less than 6 months ### "Lockwell gave us cybersecurity expertise we lacked" November 30, 2023 5.0 Pros Lockwell's easy setup had me secured in minutes. I feel more confident knowing my data is safe. Cons I don’t have any cons to report at this time Review Source Response from Lockwell January 24, 2024 Thank you for sharing your positive experience with Lockwell. We're delighted to hear that our easy setup process and the assurance of data security have enhanced your confidence in handling cybersecurity for your business. Your satisfaction and peace of mind are our top priorities, and we're committed to maintaining this level of service. If you ever have any questions or need further assistance, please remember that our team is just a message away. LW Lauren W. Accounting Consultant Management Consulting Used the software for: 6-12 months ### "I'd recommend Lockwell for any business" October 25, 2023 5.0 Pros It's like Lockwell translated the complex language of cybersecurity into an easy-to-use interface. I find it super user-friendly! Cons Haven't experienced any concerns that couldn't be fixed with help from their support Review Source Response from Lockwell January 24, 2024 We are thrilled to hear that our efforts in making cybersecurity accessible and user-friendly have resonated with you. Our team works hard to simplify complex cybersecurity concepts and it’s rewarding to know that you find our interface easy to navigate. We're also glad to hear that any concerns you had were promptly addressed by our support team. Providing efficient and helpful support is a top priority for us, and your feedback affirms our commitment to exceptional customer service. We're so glad to have you as a customer! KM Karina M. Home Office Manager Management Consulting Used the software for: 6-12 months ### "A Practical Solution for Small Business with Security Concerns" October 27, 2023 5.0 Pros Lockwell is seamless to use, it's like cybersecurity has been redesigned for everyday people. Cons It would be helpful to access passwords directly in the browser. Review Source Response from Lockwell January 24, 2024 Thank you for your insightful feedback on Lockwell. We're delighted to hear that our solution seamlessly aligns with the needs of your businesses and everyday users. In response to valuable customer input like yours, we're excited to share that we've recently launched a Chrome extension for our Password Manager. This addition is designed to provide direct access to your passwords in the browser, further simplifying your cybersecurity experience. We appreciate your support and are always here to enhance your security needs. If you have any more suggestions or need assistance, please feel free to reach out. SP Sienna P. Executive Project Manager Venture Capital & Private Equity Used the software for: Less than 6 months ### "Unbeatable technology and excellent support." October 26, 2023 4.0 Pros Exceptional real-time protection, ease of use, and lightweight on resources. Cons We're still relatively new to using Lockwell so I haven't encountered any cons yet Review Source Response from Lockwell January 24, 2024 Thank you for your positive feedback on Lockwell's technology and support! We're thrilled to hear about your satisfaction with our real-time protection and ease of use. Our team is dedicated to providing a seamless experience that's efficient and resource-friendly. We're here to support your journey with Lockwell, so if you have any questions or need assistance as you continue to use our services, please feel free to reach out. KJ Kathy J. HR Director Marketing and Advertising Used the software for: 6-12 months ### "Our data's personal bodyguard" October 4, 2023 5.0 We're protected and I haven't had to do much of anything. Pros Our small agency needed a cybersecurity solution and we had no idea where to start. "We" meaning "I" since I'm HR, Office Manager and IT all in one. I was setup and our whole company was protected in less than 10 minutes after I reached out. I couldn't ask for anything simpler. Plus it is very affordable. Cons Nothing so far. It just works. Hoping this trend continues Review Source Response from Lockwell October 12, 2023 Thank you for your positive review! We're delighted to have quickly and effectively met your agency's needs. Your feedback, especially coming from someone managing multiple roles, is invaluable. We're committed to ensuring our protection remains reliable for you. Please reach out if you ever need assistance. We're glad to have you as part of the Lockwell Community! AS Andre S. CX Domain Manager Information Technology and Services Used the software for: Less than 6 months ### "Feeling protected has never been so straightforward, thanks to Lockwell." November 9, 2023 5.0 In a market saturated with complex, overpriced cybersecurity tools, Lockwell is a refreshing solution for small businesses Pros Empowers small businesses to stay secure in a connected world. Cons There's a lack of direct integration with browsers from the password manager. Review Source Response from Lockwell January 24, 2024 Thank you so much for sharing your positive experience with Lockwell! We are thrilled to hear that our platform has provided the straightforward and empowering cybersecurity solution your business needed. It's our top priority to make sure small businesses like yours feel secure and supported in today's highly connected world. Regarding your suggestion for direct browser integration from our password manager, we appreciate your valuable feedback. We're excited to let you know that we've listened to what our customers want and have recently introduced a browser extension for our Password Manager. This new feature is designed to enhance user experience and streamline access to your credentials directly within your browser. We believe this addition will make managing your passwords even more convenient. Your feedback fuels our improvement, so keep it coming. Need help with the new browser extension or anything else? Don't hesitate to reach out to our support team. JN Jan N. Head of Engineering Management Consulting Used the software for: 6-12 months ### "I stand by Lockwell Cybersecurity services for my small business" November 1, 2023 5.0 Pros a powerful tool for small businesses seeking straightforward, efficient, and effective cybersecurity solutions. Cons It's great that it adapts and learns, but I'd love more transparency on what it's learning Review Source Response from Lockwell January 24, 2024 Thank you for choosing Lockwell Cybersecurity for your small business needs. We are delighted to hear that our services have been a powerful and efficient tool for your cybersecurity requirements. Regarding your desire for more transparency about our adaptive learning processes, we'll take your feedback into our stride and work on enhancing transparency in our communications. If you have any specific questions or need further clarification, please feel free to reach out. We're always here to support you! AA Ani A. Lead Implementations Manager Information Technology and Services Used the software for: Less than 6 months ### "Lockwell delivers on their promise!" November 9, 2023 5.0 I found Lockwell's approach refreshingly simple and yet incredibly robust. Pros Lockwell's setup couldn’t be simpler. It's practically like flipping a switch to 'secure'. Cons Nothing I dislike about this software, I use it daily without a problem. Review Source Response from Lockwell January 24, 2024 We're so pleased to hear that our commitment to delivering on our promises is reflected in your experience. It's great to know that our simple setup and robust security measures are meeting your daily needs effectively. Your description of our service as "refreshingly simple and yet incredibly robust" is exactly what we strive for. We believe in making cybersecurity accessible and powerful for everyone. If there’s anything we can do to enhance your experience further, please don't hesitate to reach out. We're here to support you. JFS John Ferry S. Concierge Team Supervisor Information Technology and Services Used the software for: Less than 6 months ### "No more cybersecurity confusion—Lockwell keeps it clear and effective." November 30, 2023 4.0 Pros Lockwell provides fast performance without compromising company operations and is great for small businesses with limited tech expertise. Cons It seems Lockwell doesn't offer protection for personal smart devices. Review Source Response from Lockwell January 24, 2024 Thank you for highlighting how Lockwell has helped to demystify cybersecurity for your business. We're delighted to know that our solution offers fast performance that aligns well with your operations, especially as a small business with limited tech expertise. Regarding your concern about protection for personal smart devices, we appreciate you bringing this to our attention. We're continuously working to expand our services to meet the diverse needs of our customers. Your feedback is invaluable as it helps us identify areas for growth and improvement. Please stay tuned for updates, as we're always striving to enhance our offerings. Thanks for being part of the Lockwell family! EC Elisia C. Partnerships Manager Information Technology and Services Used the software for: Less than 6 months ### "The Lockwell platform has made managing cybersurity for our team much easier" November 13, 2023 5.0 Getting started with Lockwell was as easy as pie—no tech headaches here. Pros Lockwell takes the guesswork out of cybersecurity, making the whole process smooth and simple. I love that it runs in the background quietly. I don't even notice it. Cons Lockwell's focus appears to be businesses, leaving out personal users. Review Source Response from Lockwell January 24, 2024 Thanks for your thoughtful review. It's fantastic to hear that our goal of making cybersecurity effortless with Lockwell's intuitive design is being achieved with your team. Regarding your observation about our focus on business users, we appreciate you bringing this to our attention. Lockwell continually strives to cater to a broad spectrum of users, and your input is valuable as we explore avenues for expansion and inclusivity. Thank you for being part of the Lockwell family. JD Jesse D. Lead Concierge Manager Information Technology and Services Used the software for: Less than 6 months ### "Lockwell's platform has provided us with simple security without compromise." November 9, 2023 5.0 Smooth Operator. New to using Lockwell but happy with it so far. Pros Easy implementation and the assurance of top-tier security. Cons I've encountered no problems with their service so far, and I don't foresee that changing anytime soon. Review Source Response from Lockwell January 24, 2024 Your comment, "Smooth Operator," truly captures what we aim to achieve – a seamless and effective cybersecurity experience! We're so glad you're happy with our service so far and we are committed to maintaining this level of satisfaction. Should you have any questions or need further assistance as you continue to use our platform, please don't hesitate to reach out. We're here to support you every step of the way. CS Chase S. Lead Partnerships Manager Information Technology and Services Used the software for: Less than 6 months ### "Lockwell has changed the game by making cybersecurity understandable for everyone." November 16, 2023 5.0 Straightforward, reliable, and user-centric—Lockwell gets it right. Pros The proactive response to potential threats and the system's ability to learn and adapt over time are key. Cybersecurity isn't static, and it's great that Lockwell understands that Cons Would be nice to have personal data protection add-on. Review Source Response from Lockwell November 17, 2023 Thank you for your review! We're delighted to hear that Lockwell's proactive and adaptive approach to cybersecurity meets your needs. Your suggestion for a personal data protection add-on is noted and much appreciated. We're always looking to evolve our services, and customer feedback like yours is crucial in guiding our enhancements. Thanks again for your support and for being a part of the Lockwell community! PEC Paul Erlan C. Concierge Associate Information Technology and Services Used the software for: Less than 6 months ### "Premium bundle of cybersecurity tools with continuous threat monitoring. We have a winner!" December 1, 2023 4.0 Not once have I felt overwhelmed by Lockwell's system—total ease of use. Pros The regular security briefings from Lockwell keep me informed and prepared and Lockwell's security scorecards are a great tool for benchmarking our progress. Cons I wish the Password manager allowed me to organize in different folders. Review Source Response from Lockwell January 24, 2024 Thank you for your enthusiastic review and for highlighting the benefits of Lockwell's cybersecurity tools. We're delighted to know that our regular security briefings and scorecards are instrumental in keeping you informed and prepared. We're also excited to announce that, in response to customer feedback like yours, we have now added the ability to organize passwords in different folders within our Password Manager. This enhancement is part of our commitment to continuously evolve our services based on user input, ensuring a more personalized and efficient experience. It's great to hear you've found our system easy to use and not overwhelming. As always, our team is here for any support or further feedback you might have. MS Marvic S. Project Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Cutting-edge security features without the hassle" December 1, 2023 4.0 Pros Lockwell has an extremely user-friendly interface and it’s easy to navigate. I appreciate how they keep me well-informed through their blog and helpful resources. Cons I don’t have any major cons but I do have a suggestion. A browser extension would be a huge benefit. Review Source Response from Lockwell January 24, 2024 Thank you for your positive feedback on Lockwell's user-friendly interface and our efforts to keep you well-informed. We're glad that our resources and blog are proving to be helpful for you. Regarding your suggestion for a browser extension, we are delighted to inform you that, based on valuable customer input like yours, we have recently launched a browser extension. This new feature is designed to further streamline your experience with Lockwell, providing ease of access directly in your browser. We truly appreciate your suggestion, as it helps us continuously improve and better serve our users' needs. If there's anything else we can assist you with or any further feedback you have, please don't hesitate to reach out. IV Isabella V. Partnerships Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to use!" November 10, 2023 4.0 Great, I would definitely recommend Lockwell! Pros I love how easy it is to use- for someone who isn't knoweledgeable about tech, I love that I can just open it and go. Cons The loading screen was confusing for a moment, but no issues after it finished. Review Source Response from Lockwell January 24, 2024 Thank you for your kind words and recommendation! We're thrilled to hear that Lockwell's ease of use is making your cybersecurity experience straightforward, especially for those who may not be as tech-savvy. We understand the importance of a user-friendly interface in simplifying complex security processes. Regarding the loading screen, we appreciate your patience and are glad to know it wasn't a persistent issue. Your feedback is valuable to us as we continuously strive to enhance the user experience. If you encounter any further questions or need assistance, please don't hesitate to reach out. Similar Products Featured ## Related categories [Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Network Security](https://www.capterra.com/network-security-software/)[Computer Security](https://www.capterra.com/computer-security-software/)