# Blackhawk Network Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Blackhawk Network Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10007371/Blackhawk-Network --- # Blackhawk Network Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Blackhawk Network ## What is Blackhawk Network? Blackhawk Network (BHN®) is a rewards and incentives pioneer with over 20 years of industry expertise helping to create meaningful experiences while enabling companies to achieve their goals. With a full suite of solutions (self-serve bulk purchases, custom programs and API’s), and patented product innovation, we ensure your customized, digital or physical prepaid, multi-brand and single brand gift cards are delivered on time and with peace of mind. ## What is Blackhawk Network used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Blackhawk Network?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.blackhawknetworkextras.co.uk&name=Blackhawk Network) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blackhawk Network 4.9 (46) VS. [4.9 (3,465)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (46) Ease Of Use 4.9 (2,908) Value For Money 4.9 (44) Value For Money 4.9 (2,603) Customer Service 4.9 (44) Customer Service 4.9 (2,648) ## Blackhawk Network alternatives [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (4,846)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (463)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10007371/Blackhawk-Network/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Reward Programs 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs API 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases eCards 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Loyalty Program 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Recognition Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Blackhawk Network 7 features Application programming interface that allows for integration with other systems/databases Digital greeting cards that are sent electronically, usually via email Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Track accrued recognition and rewards at an individual employee level Strategize and implement rewards for returning customers, employees and other members Get Advice We can help you find the software with the features you need. Features 4.8 (46) 4.8 Based on 46 reviews ## Pricing Value for money 4.9 (44) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (44) 4.9 Based on 44 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (44) 4.9 Based on 44 reviews ## User reviews Overall rating 4.9 Based on 46 reviews Filter by rating 5(44) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CM Chandni M. Research Assistant Education Management ### "E-gift card purchase" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 10, 2025 It was okay. I got what I needed. As the administration was helping me to make the purchase, they helped me find how to download the purchased e-gift cards. Pros That it is partnered with the institute's administration and I don't have to deal with every little details. Cons The user interface could be better or it could be more intuitive. I didn't see or realize that the "Details" word was actual a tab under which the download button was present. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV RENEE V. Supervisor Marketing and Advertising ### "Great product, highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 30, 2025 Customer service is great! It's easy to place orders and various shipping methods are offered so you can always accommodate what your customer needs! Pros Easy to use website so placing an order is simple. Various shipping options to cover all your needs Cons The Visa compliance requirements can be annoying, but honestly it's not that bad to get the information and our customer service rep is able to add customers quickly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RO Raquel O. Section Manager Education Management ### "Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 Love the simplified ordering system that makes it easy to use within my company's punchout ordering system. Pros Fast and Easy to use. I was impressed by the selection – they had a great variety of gift cards to choose from. It was a great experience. Cons Some of the photos of gift cards aren't easy to see so not useful for finding cards to order. No other cons. Switched from [NVIDIA GPU Cloud (NGC)](https://www.capterra.com/p/171055/DIGITS/) Company decision; likely cost related. I'm not involved in the decision-making Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Allison A. President Individual & Family Services ### "Awesome Company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 23, 2025 Great never had a problem really just came back after two years and it's hard to find a convenient credit company to help create your own cards. Pros How they create your own logo for your business cards given you choices on the amount that fits along with payment options so glad we able to use credit cards for payment Cons Nothing really the only thing I can say the customer service or assign person to your account maybe need sto reach back when trying to contact them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TO Tracy O. Accounting Specialist Education Management ### "Purchasing Gift Cards through a Punch Out" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2025 I have purchased physical and digital gift cards through the Blackhawk Next work, and it has been very easy to use. Pros Ability to choose between digital and physical gift cards. Wide variety of store that have gift card options. Cons Trying to share a password protected file with the links for the digital gift cards. For some reason the links would work for my colleague when I copy and pasted the information. However, it did work when I saved the password protected file as a different named file. It may have been user error on my colleague's part. Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [Tango](https://www.capterra.com/p/191326/Facilities-Maintenance/) Reasons for choosing Blackhawk Network Familiarity, and the fact that I have used the in the past and the variety of gift card and ease of use, makes it my go-to~ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Allison A. Project Manager Education Management ### "Quick and easy purchase" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 23, 2025 Purchasing my gift cards was quick and easy. I would be happy to order from Blackhawk again if I need gift cards. Pros Blackhawk has a lot of gift card options and were sent quickly after purchase. It makes my job easy as a project manager Cons I wish the gift card options were listed in order of monetary amount by vendor. The way it is now is a bit confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Valerie C. Clinical Research Coordinator Hospital & Health Care ### "Clinical Research Coordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2025 I had to change my phone number and I reached out and the person was able to help me. They have great customer service skills and I am very happy with them. Pros Everything I needed was provided. I am happy with them. On a scale from one to ten they would get a 10. Cons There was nothing that i liked least about Blackhawk. They are well coordinated and have great customer service skills. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Clay H. Owner Automotive ### "Good reward system." 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 2, 2025 Pros I liked their way of investigating my open and active disputes. They were very helpful in resolving my issues. Cons The inability to link cards to any other payment platform was less than ideal. Otherwise, its pretty good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Vindra R. HR specialist Market Research ### "Satisfaction Guaranteed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2025 I was extremely satisfied with the experience from the time the order was placed to the time the order was received. This was a seamless and positive online experience. A variety of secure payment methods were offered ensuring a smooth checkout process. Received prompt customer support. Pros The site is user friendly. Easy to upload a large order going to multiple addresses. Paying for the item was super easy.. I was able to connect with the account representative in a timely manner to unlock my account. Received a confirmation email with the order details right after the order was placed. The tracking information was email a few days later. Happy with the service. Cons The site is easy to use. I really don't want to complain when a good service is provided. Placing the order is quick and easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lezlie B. Exec Assistant Medical Devices ### "A great company for employee rewards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2025 They are a good company for our employee rewards. The selection is nice and our employees really like the cards. Pros Easy to work with and easy to get in touch with someone if you need help. The order process is understandable and not difficult Cons I would like to know the estimated ship date of my order when I place it or at least when it is acknowledged as entered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10007371/Blackhawk-Network/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)