# hotelgest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about hotelgest Software - reviews, pricing plans, popular comparisons to other Hotel Channel Management products and more. Source: https://www.capterra.com/p/10007372/hotelgest --- # hotelgest Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) hotelgest ## What is hotelgest? In Hotelgest, the hotel management of the future is a multi-device, integrated, and customizable PMS. Our tourism management software saves time and costs by providing all the necessary tools on a single device. We offer integrations with online agencies like Booking.com and Expedia, reports, recommendations to increase sales, and multiple utilities on a single platform. Manage your entire accommodation, from payments to analytics, in a simple and automated manner. ## What is hotelgest used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €9.9 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hotelgest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hotelgest.com&name=hotelgest) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hotelgest 4.9 (11) VS. [4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €9.9 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.6 (1,537) Value For Money 4.8 (11) Value For Money 4.6 (1,467) Customer Service 4.9 (11) Customer Service 4.7 (1,508) ## hotelgest alternatives [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10007372/hotelgest/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.9 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 4.8 (6) 0.00% of 6 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration 4.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations For Vacation Rentals 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Experience Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services hotelgest 80 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The allocation and provision of beds Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails A list of events with their respective dates Long term accommodation for guests Designed for dorm/hostel managers Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Generate quotes or estimates for customers Track/optimize rates in relation to usage Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Designed to support renewals for recurring customers Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Monitor sales and make necessary adjustment in order to increase demand and revenue A calendar that shows when rooms are occupied and available Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Length of rental One location Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.8 (11) Free Trial Basic €9.90 Per Month Value for money 4.8 (11) 4.8 Based on 11 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Holded](https://www.capterra.com/p/153384/Holded/)[ Clientify](https://www.capterra.com/p/218432/Clientify/)[ Siigo](https://www.capterra.com/p/209269/Siigo/)[ SALTO KS](https://www.capterra.com/p/219193/SALTO-KS/)[ ePayco](https://www.capterra.com/p/265993/ePayco/)[ Tiller](https://www.capterra.com/p/176940/Tiller/)[ a3ASESOR](https://www.capterra.com/p/267888/a3ASESOR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jose Luis Cid K. Propietario Leisure, Travel & Tourism ### "Hotelgest herramienta integra de gestion hotelera, con un excepcional equipo técnico.." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 Para nosotros lo mejor está siendo el equipo técnico, tanto en la fase de puesta en marcha, como en el dia a dia. Siempre responden y afrontan los problemas para dar soluciones, y te sientes acompañado. Nos ha llamado la atención el sistema para mejorar la herramienta en base a las propuestas de los usuarios, te permite aportar ideas, pero lo más importante es que puedes ver las inquietudes de otros muchos usuarios, y por donde va la evolucion de la herramienta y que funcionalidades están en marcha. Sinceramente, estamos muy sorprendidos y muy contentos con el cambio, y, reconozco que no somos usuarios fáciles porque en nuestro equipo tenemos un alto componente tecnico. Anímo a quien lea este post que pruebe Hotelgest. Pros Estamos gratamente sorprendidos con Hotelgest, hemos migrado de otra plataforma despues de muchos años de funcionamiento que necesitaba de otras herramientas adicionales para abordar todos los aspectos de la gestión hotelera. Con Hotelgest hemos mejorado mucho en la gestión, nos permite una gestion integral con las OTA's, el cliente y las administraciones publicas. De una manera sencilla y muy eficaz. La herramienta es agil, intuituiva y funciona muy bien desde las diferentes plataformas, ya sea smartphone o PC con navegador. El sistema de ayuda por chatbot es realmente util y te permite ir consultando y aprendiendo a tu ritmo la herramienta, que al ser tan completa necesita su tiempo. Cons Pues la verdad es que no tengo nada reseñable que decir, quizás, que el origen de la herramienta se basa en la gestión de establecimientos hoteleros y nosotros tenemos apartamentos turisticos, pero flexibilidad de la herramienta hace que la gestión de todos nuestros apartamentos sea muy buena como hemos comentado pero vemos que en las nuevas versiones se tienen en cuenta como los establecimientos hoteleros tradicionales. Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Gestion integral con una unica herramienta, integrar TicketBai, estadisticas del INE y EUSTAT, y la Ertzaina. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM ALEKSANDRA M. Encargada Hospitality ### "Muy buena atención al clientes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 22, 2023 Pros Facilidad de usar, el diseño y muy buena atención al clientes Cons Seria bueno tener mas informes de producción Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sofia M. Directora Hospitality ### "La mejor herramienta para administrar alojamientos turisitcos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Contactar con ellos es muy fácil gracias al chat de soporte que tienen dentro del mismo programa y los artículos de ayuda que tienen son muy fáciles de escribir y seguir. Pros La app! Todo el programa es muy completo e intuitivo pero la app es una maravilla, hace rato que hablaban de una actualización de la app y han cumplido Cons Haber tardado tanto en encontrarles, antes llevaba todo con excels y diferentes programas que me hacían perder mucho tiempo, era muy manual, controlado y casero pero requería muchísimo tiempo. Por poner algo negativo agregaria que el programa está diseñado para personas que saben de hotelería, si no eres profesional de la hotelería quizás algunas cosas no sean tan intuitivas. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Necesitaba reducir la cantidad de tiempo que le dedicaba a la gestión y mejorar la experiencia de mis clientes. Alternatives considered [PRESTIGEenterprise](https://www.capterra.com/p/204564/PRESTIGEenterprise/) [RoomRaccoon](https://www.capterra.com/p/153249/RoomRaccoon/) [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Reasons for choosing hotelgest Relación calidad/precio, es el primer PMS que uso para mi negocio y luego de investigar el mercado me pareció la mejor opción. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Desire R. Guest Experience Manager Hospitality ### "Un PMS muy bueno y fácil de usar. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2023 Pros Tienes una gran visual en el Dashboard de todo lo importante, es muy fácil de usar e intuitivo, cualquier error se puede revertir al momento y tienen muy buen soporte. Cons Se echan de menos algunas funciones básicas pero normalmente lo propones al equipo de desarrollo y tarde o temprano lo terminan implementando. Alternatives considered [SIHOT](https://www.capterra.com/p/130463/SIHOT/) [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rub L. Recepción Hospitality ### "Magnífico programa de gestión de alojamientos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2023 Pros Lo mejor que tiene es la simplicidad del programa tanto el planning como en reservas etc. Y como está toda en la nube se puede utilizar a través de diversos dispositivos, móvil tablet pc, sin ningún problema. El servicio de atención al cliente es buenísimo, te atienden con una amabilidad exquisita y con una alta tasa de resolución de problemas o imprevistos Cons Quizás se podría mejorar el aspecto de que se pudiera modificar por parte del usuario algunas facetas del programa pero nada importante. en líneas generales el pms está genial Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Artemi N. Recepcion Hospitality ### "Increible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2023 Es un PMS muy fácil y sencillo que te permite trabajar fácilmente Pros La practicidad y fluido que es, moderno y fácil de manejar, un 10! Cons Algunas funciones tienen algún fallo pero nada que no se pueda arreglar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Thank you 🚀 CD Carles D. Dirección Hospitality ### "Un antes y un después" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2023 Pros El cambio de PMS es siempre difícil en un hotel y da miedo. Con Unified y el equipo de Hotelgest tuvimos una transición rápida y cómoda, siempre acompañados. El sistema es intuitivo y cómodo de usar, el equipo se adaptó con mucha facilidad. Poder usar Unified desde cualquier dispositivo desde cualquier sitio nos da mucha flexibilidad. Cons A medio plazo sería muy interesante que el Dashboard fuese personalizable, pudiendo ver los KPIs y gráficos que más interesen a cada uno, a la carta. Con "poco" esfuerzo el Dashboard puede ser un Business Intelligence muy útil. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 ¡Muchas gracias! 🚀 RS Ramon S. Tots a la vegada... Hospitality ### "Un gran sistema unificado en crecimiento" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 28, 2023 Contentos por haber escogido Hotelgest, sabemos que llegará a ser un producto totalmente completo y eficiente, quizás la referencia. Ayudaremos en lo que podamos desde nuestra visión de usuario. Nos gusta la predisposición del equipo a recibir sugerencias para mejorar el producto. Pros Sistema en crecimiento y mejora constante que unifica muchas tareas en una sola plataforma. Apostamos por Hotelgest y creemos que es apuesta ganadora, nos permite la mayor parte de la gestión en una sola plataforma. Equipo implicado con ganas de seguir mejorando el producto. Que puedo integrar algunas funciones de mi sistema domótico y esperamos que más cosas en el futuro. Cons Aún hay algunas partes en que el manejo difiere del resto de Hotelgest, empeorando usabilidad. Algunas cosas básicas necesitan ser resueltas más rápidamente, como usuarios preferimos que funcione a la perfección lo que tenemos antes de una nueva funcionalidad que aún no sabemos que necesitamos. Reasons for choosing hotelgest Porque cumplia o prometía cumplir en el futuro nuestras necesidades, porque permite usar mi idioma, catalán, normalmente. Porque permitirá gestionar todo desde un móvil. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mariano D. Propietario Hospitality ### "Muy intuitivo " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2023 Muy buena. Pros Fácil de aprender y de usar. El escaneado de documentos. Cons Algunas funciones siendo un Hostel como nosotros son un poco confusas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FL Francisco l. Gerente Real Estate ### "Software moderno, funcional, excelente servicio tecnico" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2023 Pros Dinámico, nube, versión móvil, gestión de reservas. Consistente Cons En general el software es muy bueno, no destacaría nada malo Switched from [AvaiBook](https://www.capterra.com/p/176921/Vacation-rental-software/) Necesario Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10007372/hotelgest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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