# CrossChex Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CrossChex Cloud the right Time Tracking solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10007395/CrossChex-Cloud/reviews

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CrossChex Cloud

4.2 (29)

[View alternatives](https://www.capterra.com/p/10007395/CrossChex-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CrossChex Cloud

Ease of use

4.0

Customer Service

4.1

## Pros and Cons in Reviews

YY

Yoosuf Y

IT Technician Information Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“It is very easy to generate attendance sheets and the IO is very user friendly“

July 31, 2023

AF

Angel F

CEONon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“Uploading thousands of members was a bit difficult initially.“

August 2, 2023

MG

Mitchell G

HR ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“It took a long time to implement and i didn't have much help with customer serviced to do so“

July 31, 2023

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Mr  
Writing and Editing  
Used the software for: 6-12 months

### "Crosschex, the absolute BEST!"

July 31, 2023

5.0

I have able to monitor my staff schedule and work accurately I have been able to solve issues related to records

Pros

I love the interface.... The fact that I can section my staff into department and monitor them separately is very nice I also like the methods of exporting data

Cons

Been using Crosschek for couple of month, there is nothing for now

Review Source

JP

Jan P.  
Bookkeeper  
Food Production  
Used the software for: Less than 6 months

### "Wished it had add, delete, and OT features. "

July 31, 2023

4.0

It was difficult in the beginning to get used to. Not very user friendly. Had to call for support several times. But once I got the hang of it it was ok.

Pros

That it had it's own software for no monthly fee.

Cons

The lack ability for admin to add and delete punches. Would be nice if it automatically calculated overtime when they work over 40 hrs. I had to create a spreadsheet to calculate the OT. This is a time-consuming step whenever I have to do payroll. I have to copy and paste every punch from every employee and add it to my spreadsheet so I can calculate myself the OT.

Reason for choosing CrossChex Cloud

mainly the price point and that it included it's own software for no monthly fee.

Switched from

[PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/)

having issues with the face technology on their time clock

Review Source

KM

Kayla M.  
Accounts Receivable  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "High potential software - poor execution"

April 29, 2024

1.0

Customer service are kind and friendly, but I would not recommend this software.

Pros

Readily available for purchase, and cheaper than many other time management softwares.

Cons

Privacy issues - we saw several devices in our company reporting that were not ours. The reporting overall is poor design and not customizable - too much time is spent formatting to suit our needs Set up guide is complex and not user friendly. Does not calculate overtime. Bi-weekly schedule is fixed, when it should be adjustable to meet company specific payroll calendars. Data from the device doesn't sync properly/regularly. "Anviz bot" chat is not very helpful.

Reason for choosing CrossChex Cloud

It was a cheaper Cloud Based option and facial recognition was one of our criteria for new software.

Review Source

TG

Tasha G.  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Works well for us"

July 31, 2023

5.0

I love the timeclock and access to portal. I love the mobile app for employees, the fact that they can view every punch in and out is fantastic. I love the request for correction process and the approval steps. It allows correction without leaving room for discrepancy. I HATE the reports. I understand that they are simply all the data, BUT I spend a lot of time editing the excel sheet every week. Need to be able to set a company "profile" so we can decide what columns we need and delete the rest. My company has paid lunches. We can't use the "break" feature to track length of lunches because the are automatically not part of the paid time? Why not a box we can check asking paid or not paid?

Pros

This system can be used and accessed from anywhere. It tracks minute by minute and is easy to use. Employee portal

Cons

You should be able to format a report and save it. If I run the week I should be able to just get it set up to my specifications without editing every time! I delete HALF the columns because they are a waste of ink for me. I want it sorted by department, then name, not date. Why are duty time and working time on there? ALWAYS ZERO. Why can't I edit this and save it so it shows up the way I want? Why does it always show 2 weeks when I specified weekly starting on Sunday? When I pull this up I want to see current week only. If I need to see last week I will change the search parameters.

Reason for choosing CrossChex Cloud

I liked the online access and the face that we could use key fobs. I chose this brand specifically because there was no monthly payment.

Review Source

IA

Ibrahim A.  
Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Clock-in system"

August 20, 2023

5.0

Pros

Its cheap and easy to manage, never used any system this much easier to manage

Cons

I like everything with crosschex cloud, best product ever.

Review Source

NK

Naveen K.  
Technical Support Presales and aftersales  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent option for small to mediuum scale organization"

July 14, 2023

3.0

We have good operational experiences , and liked the features of the software.

Pros

Seamless connections to add device, No installation hazzle, good attendance report format, real time attendance data. dashboard with status and statistics

Cons

Access Control features and reports / alarms, Confusion with system rights, Missing Auto schedule feature.Customizable reports, enhanced report formats

Alternatives considered

[ZKBioSecurity](https://www.capterra.com/p/232446/ZKBioSecurity/)

Reason for choosing CrossChex Cloud

Cloud solution, Better price ( Free of cost), affordable device with better looks, extended support from ANVIZ team

Review Source

AF

Angel F.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "CrossChex Cloud has been a decent application for our needs. "

August 2, 2023

3.0

We have had some kinks to work out and still doing so. Overall it has worked for our needs. Not sure if I would purchase again for what we are using it for. The timekeeping, etc. could work great, we just dont use it for that.

Pros

Our association is using the software to give members of our facility access to specific areas and keeping others out. When facial recognition works, it is quick and easy.

Cons

Software does not always recognize faces. Have to re-upload or given pin permissions instead on some instances. Uploading thousands of members was a bit difficult initially.

Reason for choosing CrossChex Cloud

The product was referred to us from another YMCA currently using it for the same purpose.

Review Source

LI

Leila I.  
Accountant  
Construction  
Used the software for: 6-12 months

### "Nice inexpensive solution for small-medium sized companies"

July 31, 2023

4.0

Pros

I use the Anviz time attendance clock, which comes with this software. I really like that it's not a monthly paid solution, it gets all the information I need and has easy ways to export the reports in excel, which is what I care about the most

Cons

The layout is very simple, and sometimes I feel some things could be done faster. For example, bulk modification of employees without uploading the Excel again, or having list views with all the different information instead of having to access it from each employee.

Review Source

SD

Stephine D.  
Safety and Security Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Common features review"

August 2, 2023

5.0

excellent application for multiple office branches

Pros

management of access users is very flexible. you can get results anytime anywhere.

Cons

might be the data privacy issues in using cloud apps

Review Source

AA

Ali A.  
IT Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Crosschex the best time attendance solution"

September 30, 2023

3.0

Pros

Free of cost and easy to install, team support

Cons

To make it more easy for tracking time attendance for example most of companies have very complex shifts so we need only first IN and last OUT with an option to set the total working time

Reason for choosing CrossChex Cloud

The devices quality and the free cost cloud solution

Review Source

ER

Elvis R.  
IT Support Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great employee time management platform"

August 2, 2023

5.0

CrossChex Cloud has brought sanity to our work environment especially in our schools.

Pros

Being able to tell which employees were absent and which employees were on duty.

Cons

The mobile version doesn't work great for me.

Review Source

AD

Arpan D.  
Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Inexpensive and feature rich product "

August 1, 2023

5.0

Pros

Fingerprint enrollment and online cloud access to attendance report

Cons

Doesnt allow clock in and out multiple times and calculate daily time on its own.

Review Source

MB

Mauro B.  
Systems Analyst  
Civil Engineering  
Used the software for: Less than 6 months

### "Good app but can be much better"

July 31, 2023

3.0

We can't use it as much as we would like because it doesn't seem to have as much functionality as the desktop version, it's a shameThe administrator cannot make changes or add records if an employee forgets to clock in, for example, there are many users who do not have the ability to know how to make change requests, and even less if the application is only in English.

Pros

it's fast and simple, Good app but can be much better

Cons

It lacks the implementation of night shifts and the smart shifts screen as it has in the desktop versionThe mobile application is only in English and not in Spanish, and when you click on the web a map does not appear with the situation

Reason for choosing CrossChex Cloud

free apps

Review Source

NS

Nate S.  
Director of Operations  
Retail  
Used the software for: 6-12 months

### "Easy to Use, But...."

July 31, 2023

5.0

Did not initially support Daylight Savings Time (DST), but is working now.

Pros

Overall the system is easy to use. Data appears accurate.

Cons

The support team claims that an administrator not being able to insert/edit punches is for "Security" reasons, but the company's own Crosschex Standard software provides this functionality, so why not here?

Review Source

LR

Leandro R.  
Manager  
Utilities  
Used the software for: Less than 6 months

### "Excellent Cost Benefit"

July 18, 2023

4.0

Good support, for a basic attendance to SMB it worths

Pros

Cloud Based Software, Online devices and attendance to be seen anywhere, anytime.

Cons

Too basic, we could explore more functions, I just won´t complain since it´s a free / non-license software.As suggestion / improvements, I would recommend to possibility to work in a hybrid mode, flexible and fixed attendance under the same system.So far it´s just possible to choose between one or other, my company has employees with fixed shift and others for flexible, so it´s not 100% adapted, I have to do some manual adjustments in my reports and it takes me more time than I wanted.

Review Source

LC

Luis C.  
IT Ingenier  
Restaurants  
Used the software for: Less than 6 months

### "I miss an old feature"

August 3, 2023

4.0

Pros

The Capacity of interconeccion between our diferents points of sale and produccion, the payroll became a much simpler task whit this devices

Cons

We miss an old feature of the Anviz EP300 that alows the employe to set the device in break, so it had 3 forms of use, in, out and break and that was a great feature that we miss very very much

Alternatives considered

[ZKVAMS](https://www.capterra.com/p/232251/ZKVAMS/)

Reason for choosing CrossChex Cloud

Because it is free and we had an older product, that gave us the confidence to bought this newer ones

Review Source

LV

Leslie V.  
Sheet Metal  
Machinery  
Used the software for: Less than 6 months

### "Great Product"

July 31, 2023

5.0

Pros

It's easy to install and easy to manage employees time

Cons

Sometimes the machine goes offline and disconnects

Review Source

RG

Rodrigo G.  
GERENTE GENERAL  
Information Technology and Services  
Used the software for: 6-12 months

### "Opinion"

August 3, 2023

4.0

I have installed 5 time attendance equipments

Pros

The conectivity whit cloud service, the conectivity is relatively easy to install

Cons

The configuration theres no have help easy

Reason for choosing CrossChex Cloud

Ninguno

Review Source

JLG

José Luis G.  
Administrador  
Hospitality  
Used the software for: 2+ years

### "Consulta"

July 31, 2023

5.0

Pros

Poder chequearlo en forma remota, es una gran ventaja.

Cons

No tengo una critica sustancial del producto.

Review Source

CU

Charly U.  
IT  
Automotive  
Used the software for: Less than 6 months

### "Lifetime Access"

August 1, 2023

5.0

Pros

Capable of being integrated, Realtime Time In-Out

Cons

Improve gathering of data using API. It must be customizable when generating data

Review Source

AJG

Angel Jesus G.  
CAU  
Telecommunications  
Used the software for: I used a free trial

### "Muy interesante pero deben de añadir compatibilidad y funciones con algunos dispositivos"

August 1, 2023

4.0

Pros

Tiene buena presencia, generalmente fácil de utilizar.

Cons

No compatible con funciones de algunos dispositivos que tienen apertura de puerta, no deja configurar dicho sistema.

Review Source

JD

Jayson D.  
web developer  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "So far so good"

August 1, 2023

4.0

Overall I am satisfied in my experience using crosschex

Pros

The biometrics can be connected to internet

Cons

The flexibility of the api. It should also able to fetch specific employee only or specific department etc.

Review Source

AH

Ashley H.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Good Product"

September 21, 2023

5.0

Pros

You can access information timesheets online.

Cons

Fingerprint ID did not set up properly, but could have been user-error. After several attempts, we did not try again.

Review Source

YY

Yoosuf Y.  
IT Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Yaish"

July 31, 2023

5.0

It is easy to do monthly attendance checkup and to use on remote locations

Pros

It is very easy to generate attendance sheets and the IO is very user friendly

Cons

All the features that we expected are there and it is easy for us to use it

Review Source

ES

Ervino S.  
IT Support  
Computer Software  
Used the software for: Less than 6 months

### "Excellent Solution"

July 31, 2023

4.0

I'm satisfied with the tool and its integration to the daily work.

Pros

It is easy to use, it has a lot of tools for the team. The data is accurate and clear.

Cons

I would like to have more control of my devices.

Reason for choosing CrossChex Cloud

Because of reviews and user experiences in internet.

Review Source

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