--- title: "Medicat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medicat Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/10007399/Medicat/" page_type: "product" language: "en" --- # Medicat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Medicat ## What is Medicat? Medicat is the top EHR software provider for colleges, universities, boarding schools, and public health clinics. Our state-of-the-art solutions facilitate cross-clinic and cross-discipline cooperation, ensuring top-notch care. Our EHR software empowers health, counseling, and sports medicine clinics to streamline their operations, freeing up providers to focus on keeping patients healthy, happy, and thriving. Medicat offers private cloud hosting with unmatched security and client support. ## What is Medicat used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medicat?[Manage this product listing](https://www.g2.com/products/medicat/claim_requests/new?auto=true) ## Medicat Overview Updated September 2026 AI summary Medicat offers cloud-based solutions for organizations seeking electronic medical records, healthcare CRM, and medical practice management capabilities. Suitable for businesses of all sizes, it provides appointment and calendar management, patient communications, charting, and HIPAA compliance. Notable features include customizable reporting, telemedicine, automated scheduling, billing tools, and native integrations with platforms such as Oracle PeopleSoft. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medicat 4.3 (7) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.5 (708) Value For Money 4.2 (6) Value For Money 4.2 (578) Customer Service 4.7 (7) Customer Service 4.3 (644) ## Medicat alternatives [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10007399/Medicat/alternatives/) ## FAQs about Medicat Overview ### What company size and specific industries is Medicat built for? Medicat is designed for colleges, universities, boarding schools, and public health organizations that run clinics of all sizes. It fits education and public health settings needing EHR software and immunization compliance tools, from smaller campus clinics to larger organizations with more complex record and compliance needs. Features and Usability ### What are the key features of Medicat? Medicat offers EMR/EHR, charting, clinical notes, e-prescribing, and medication management for clinical documentation and prescribing. It also includes appointment scheduling, patient portal, reminders, billing & invoicing, claims management, and reporting/analytics, plus access controls, HIPAA compliance, telemedicine, and third-party integrations. Integrations ### Which third-party tools and platforms does Medicat integrate with? Medicat connects natively to Oracle PeopleSoft for demographic data and billing workflows, with support for student records and immunization compliance status. It also includes SSO for the patient portal, linking access management to the broader clinic and billing environment. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Medicat offer? Medicat provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does Medicat offer? Medicat provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or contact support directly. No reviewer feedback about support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 206 Mental Health reviews Capterra data shows that buyers of healthcare CRM software rank the following features as their top priorities: - **Appointment Management** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**41%**) - **Activity Dashboard** (**44%**) Medicat supports all three of the features reviewers value most: **Appointment Management**, **Mobile Access**, and **Activity Dashboard**. Together, these capabilities help healthcare teams coordinate scheduling, stay connected from anywhere, and monitor daily activity more clearly, allowing teams to manage patient relationships more efficiently and keep operations on track. Appointment Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling HIPAA Compliant 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Document Management 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Charting 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Appointment Scheduling 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Medicat 79 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Healthcare: Software designed for the healthcare industry - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.2 (6) ### Starting price Free trial not available Value for money 4.2 (6) 4.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(4) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent MS Mary S. Assistant Director of Medical Services and Nurse Practitioner Medical Practice ### "WNE Medicat Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Medicat as a company has been exceptional. From our on boarding training to our interactions with the Medicat help center, and with the regular educational meetings and software updates, the overall experience has been wonderful. The team members are knowledgeable, friendly, and responsive. There is a level of transparency as well when there is an issue that needs additional time or expertise with clear communication on next steps. Pros The most productive change we have experienced since transitioning to Medicat is use of the secure patient portal. The portal allowed our university to modernize our immunization compliance for new students but also expanded our access for existing students to schedule appointments with all three of our clinics, upload other documentation, access their own immunization records, securely communicate with staff using secure messaging, check in for their appointments, and complete required health forms. This has impacted our daily operations significantly reducing phone calls, manual entry of data, and streamlining our visits. Cons Utilizing the Legacy system and M1, rather than one program can be challenging. Learning essentially two different programs limits my comfortability as a super user that primarily uses Legacy when there are issues in the M1 system that need support from our administrative perspective. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HP Heather P. RN Higher Education ### "Medicat isn’t for everyone!" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 August 21, 2024 Overall, I disliked it and wish that we would have obtained other charting software Pros The ability to see students records and their insurance. Cons I really disliked medicat. It would crash very often and it would take forever to come back up and start running correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Betsy G. Associate Director of Nursing Hospital & Health Care ### "Medicat Review for College Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2024 Overall, Medicat is customer service driven, listens to the customer and make every attempt to either fix a problem, or help find a solution that will work for your practice. I cannot say enough about their customer service! Pros The ability to set up appointments, scheduling, documentation and the patient portal specifically for our students has been great. Medicat is very good at helping navigate how electronic records affect processes and how to look at things differently. Most new employees find Medicat much easier to navigate than most EHR systems. Their support staff is always great to responds to tickets in a timely manner and to listen to requests/suggestions. Cons While we have been able to learn to find the best reports for our data needs, it has been a struggle. Reports done in 2 different reporting options can results in differing data which can be frustrating due to different logic with each report (that is unknown). BI Pro is helping with that. The multi-clinic patient portal, while an improvement, still has some work to be done. It is not intuitive to navigate as a user. We have been able to find some workarounds, but not easy if you do not have someone in your IT that is a strong coder. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 22, 2024 Thank you, Betsy! Our customer service team loves getting to work with you and your organization. Your feedback and suggestions are always welcome, as they help us serve you and your students better. KR Kyle R. Clinical Informatics Analyst Health, Wellness and Fitness ### "Best for University Clinics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2024 Really solid software designed to meet the unique requirements of university clinics. Pros The customer support and corporate ethos is strong. They understand their customers and are committed to meeting our needs. Cons The original legacy product has interface design flaws that are being fixed in the Medicat One update and we're still on the legacy software. Switched from [Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/) Medicat offers features that solve the every day needs of our clinic including immunization compliance support, SSO for the patient portal, and automated interfacing with PeopleSoft for demographics and billing. Reasons for choosing Medicat Medicat demonstrated their strength of support during the sales process with their strong communication and demonstration of the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 22, 2024 Thank you for the kind words, Kyle! We're incredibly grateful for your partnership and love getting to work with you and your team. AC Angie C. Director, Student Health Clinic Medical Practice ### "Medicat (medical) review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2024 I have used Medicat for 8 years now and continue to learn new things by taking the opportunities through the self-help desk tutorials. Medicat is easy to train new employees on as well AND the support is second to none! I have used other systems in the past and like Medicat the best. Pros I appreciate that the system is user friendly and makes me more efficient at my job on a daily basis. Cons I would like to have more in-person training close by to learn more administrative tasks within the system. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) I changed jobs which required me to use switch to Medicat. Reasons for choosing Medicat Medicat was in use at my current employer when I started. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2024 Thank you for the kind words, Angie! We truly enjoy supporting you and your team. We're glad the training materials we offer have been helpful over the years. Please let us know if there's anything we can do to further support your campus. RS Robert S. Executive Director Higher Education ### "A solid choice for higher education" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 3, 2024 Pros Manages immunizations and all related documentation, integrated with EMR component. Customer Service team is very responsive. Cons Legacy product was too "user driven" , this has been fixed in the newest version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2024 Thank you, Robert! Our team is proud of the comprehensive products and support we're able to provide. AB Amy B. Retired director of the university counseling center WIU Mental Health Care ### "From Titanium to Medicat" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 21, 2023 We used titanium prior to Medicat that was easier to write reports with. If I had not known there were other programs I would have adjusted better. Pros Ability to document all contact with clients by emailing through the portal. Cons The calendar doesn’t link to Google calendar. Documents were difficult to make. Switched from [Titanium CMS](https://www.capterra.com/p/118208/Titanium-CMS/) Financial Reasons for choosing Medicat We were able to add users with little extra cost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2024 Thanks for sharing your experience, Amy! We love supporting your campus. Please let us know if there's anything we can do to further support you or your team. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.