# GiveWP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GiveWP the right Donation Management solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10007439/GiveWP/reviews --- GiveWP 4.6 (56) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GiveWP Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews SS Sharon S OwnerGraphic Design, 2 - 10 employeesUsed the software for: 6-12 months. “Not only does the GiveWP plugin address all of my client’s donation needs and present a visually attractive interface for donors, the support is superb!“ December 19, 2024 MD Michael D Communications DirectorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] spent serious time with me figuring out that there is an issue with the credit card processor. “ June 20, 2025 ns natalie s Executive DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “As a small non-profit with a tight budget, we rely on GiveWP to maximize our ability to connect with our donors, to make their giving easy and reliable, and to have trust in the software to process donations efficiently.“ September 22, 2023 HY Helen Y TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Our designer has reached out multiple times and we keep thinking the problem is fixed and then it isn't.“ February 11, 2025 BW Billy W FounderNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “What I appreciate most about GiveWP is its Wordpress exclusivity. While that may deter some, I find that a dedicated solution for the platform and a competent team behind the integration and execution of the technology has been vital to the success and reproducibility of my organization's donor experience.“ January 16, 2024 Eric S Network SpecialistEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Terrible customer service, and complete failure to own up to their mistakes.“ August 1, 2025 RK Rameez K Web DeveloperReal Estate, 51 - 200 employeesUsed the software for: I used a free trial. “Easy to use, highly customizable, and great donor management, perfect for running smooth campaigns !“ July 28, 2025 gp greg p FounderThink Tanks, 2 - 10 employeesUsed the software for: I used a free trial. “some errors in the video were made which took me a while to correct“ February 17, 2025 ## Showing most helpful reviews Showing 1-25 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jerry S. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Love Give WP" August 26, 2024 5.0 Very helpful. Lots of payment gateway options. Pros It's easy to use, support is very good. I like that they respond with a written and video demo of the solution. Cons Would like to see the following features... -Email the fundraisers from the system. -Provide a button to see all current donors on each fundraisers page (not just the last six). -Allow a video on the main campaign page (right now its just a photo). Review Source SM Sheila M. Owner Philanthropy Used the software for: 2+ years ### "Best donation plugin for Wordpress" December 10, 2024 5.0 Support staff are fast to respond, competent and helpful. Pros Ease of use and fit for purpose, this is my go-to plugin for all non-profit clients. Cons There are some bugs but they are always promptly resolved by support staff. Alternatives considered [Charitable](https://www.capterra.com/p/149139/Charitable/) Reason for choosing GiveWP Creating a professional looking donation form is so much easier. Review Source Eric S. Network Specialist Education Management Used the software for: Less than 6 months ### "Want customer emails to be leaked? Great choice for that." August 1, 2025 1.0 Terrible customer service, and complete failure to own up to their mistakes. Blaming their users for them leaving gaping holes that expose customer emails, even those that chose the anonymous option. Pros Their software development leaves a lot to be desired, so I suppose you could look at it as a pro that they have a lot of room to grow. Cons They managed to leak every single donor in a way that was exploitable to anyone who is able to use the right mouse button, and then blamed their users and insisted that this easily exploitable flaw couldn't have been the result of these lists leaking. Review Source SS Sharon S. Owner Graphic Design Used the software for: 6-12 months ### "Great Plugin + Excellent Support" December 19, 2024 5.0 Not only does the plugin address all of my client’s donation needs and present a visually attractive interface for donors, the support is superb! No matter the issue, I receive fast responses that quickly resolve my issues. As far as I am concerned, this is a trifecta! Pros The service is outstanding--regardless of the problem, I receive precise and speedy support. Cons So many options, but that's not really a "con." Just took me a while to get through setting up the plugin. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Needed a more robust donation plugin than what was previously offered Review Source KW Keith W. Chief Administrative Officer Non-Profit Organization Management Used the software for: 2+ years ### "GiveWP is a winner!" September 20, 2024 4.0 Been using it for three years and it's been great. Highly recommend. Pros It's the most complete donation plugin that I could find - and it does what it claims to do! Cons Some minor bugs, unclear documentation but support is quick and thorough and offsets this inconvenience. Alternatives considered [Keela](https://www.capterra.com/p/154358/Keela/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reason for choosing GiveWP Flexibility, ease of use, free trial in the beginning. Review Source HY Helen Y. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Credit Card and PayPal malfunction for 6 weeks - support terrible" February 11, 2025 1.0 It was ok, not great, for awhile. Seemed slow. But for the last 6 weeks - a critical time for us to take in donations, the credit card and paypal functions aren't working. Our designer has reached out multiple times and we keep thinking the problem is fixed and then it isn't. It is a terrible feeling to have generous donors give up because of WP Gives lousy development. Pros The pro was that my designer knew how to set this up. Cons We have had two months of failed credit card and paypal donation connectivity. We had one donor give up and wire us money. This has been ongoing since the middle of January and depite multiple attempts to fix the problem our donors still cant complete the payment. I tried myself just now and got a spinning wheel at the end and it doesn't appear to have taken. Switched from [REACH](https://www.capterra.com/p/145943/REACH-Media-Network/) We though you would be better, and you connected us to Stripe Review Source MD Michael D. Communications Director Religious Institutions Used the software for: Less than 6 months ### "Product support is a good reason to go with GiveWP" June 20, 2025 5.0 Frustrated with a problem that was NOT 's fault. \[sensitive content hidden\] spent serious time with me figuring out that there is an issue with the credit card processor. Startup problems aside, the product is feature-rich, and has a lot of capabilities. Pros Tech support when I need it. A difficult problem, discussed via email, was escalated to a top flight tech support person, who analyzed the problem with me, and got me headed in the right direction Cons Pretty complicated to use. There are so many features, setup is not trivial. Fortunaely, there is a wealth of documentation and real people when you need them. Switched from [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) More features and better web integration Review Source GM Gregorio M. Digital Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Excellet solution to accept website donations" September 2, 2025 5.0 Excellent experience, we have it on a customer site (NGO) running smoothly. Had some issues with the latest update, but solved with same day free support service. Pros Excellent website solution for donations with a fantastic support service even with the fremium option. Cons To say something, might take some time to get familiar with all the set up options, but just like any other tool. Review Source RK Rameez K. Web Developer Real Estate Used the software for: I used a free trial ### "Seamless Donation Solution with Powerful Features" July 28, 2025 5.0 Overall, it's been a smooth and positive experience, easy setup, great features, and reliable support. Pros Easy to use, highly customizable, and great donor management, perfect for running smooth campaigns ! Cons No major cons so far, everything has worked smoothly, easy to use and met our needs right out of the box. Review Source GM Greg M. Vice President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "GiveWP is the best plugin for charities" July 21, 2025 5.0 Great plugin to have for all your donations. Customers love it. Customer service is always available to help. Pros Easy to install and maintain. Gives confidence to your donators. Looks professional and crisp and clear. Cons Absolutely nothing. It has met all expectations. Have had it for several years now and has never disappointed us. Review Source JM Jamie M. Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Subscribe to GiveWP TODAY!" December 16, 2024 5.0 Outstanding! The rep was knowledgeable and encouraging. Pros supports nonprofits by reducing out-of-pocket expenses, recognizing the ongoing challenges and limited resources many nonprofit organizations face. Cons Wish there were more options such as LexisNexis, which is a tool that could help nonprofits identify and email potential donors. Review Source SG Sylvanus G. Chairman Publishing Used the software for: I used a free trial ### "Good for doubling donation " January 14, 2025 5.0 Pros integration solution helps to double conversion. Cons Pls I am actually okay everything so far. Review Source nS natalie S. Executive Director Education Management Used the software for: 2+ years ### "Buena Vista Audubon review" September 22, 2023 5.0 As a small non-profit with a tight budget, we rely on to maximize our ability to connect with our donors, to make their giving easy and reliable, and to have trust in the software to process donations efficiently. Pros It is user-friendly-I learned it quickly and it is easy to make adjustments. The price is also really reasonable and the customer service is incredible. Over the last week I have asked for help and receive it almost immediately. Cons There was nothing I did not like about Review Source AE Alex E. CEO Information Technology and Services Used the software for: Less than 6 months ### "BEST Donation plugin" May 7, 2024 5.0 Pros Easily integration and excellent support team Cons There isn't one! I recommend using this module if needed. Review Source GS George S. President Public Safety Used the software for: 2+ years ### "Great Product with great support" July 24, 2023 5.0 It handles all reporting, collecting and analytics we need. The tech support is spot on always going above and beyond. Pros It is fully integrated. Fundraising platform that has performed well for us over the years Cons It's simple enough but it does take some time learn. Review Source MM Mary M. President Non-Profit Organization Management Used the software for: 1-2 years ### "Powerful plugin for receiving and tracking donations. " September 29, 2023 4.0 Overall, I like what Give WP offers and and appreciate that they are always seeking to improve the plugin and add ons. Pros I appreciate the customer and tech support and the overall functionality. Cons I have come across glitches as I use the plugin so have been in communication quite often with tech support. I know the developers are trying to improve the increase the power of the plugin but it seems that at times it is at a cost of stability and ease of more common operations. Reason for choosing GiveWP I preferred to have a standing price for the package that works for our org versus paying a percentage of donations. Review Source JJ Jay J. Chief Vision Officer Non-Profit Organization Management Used the software for: 6-12 months ### "GIve GiveWP a try" October 12, 2023 5.0 Good .. work on customer retention Pros Functionality and features that I can grow into Cons Outreach..once I bought it .. I didn’t hear from anyone Switched from [Donorbox](https://www.capterra.com/p/156860/Donorbox/) Customizable Review Source DR Darren R. Web Designer Information Technology and Services Used the software for: Less than 6 months ### "Great plugin and support" May 23, 2024 5.0 Pros The plugin has lots of options and great add-ons. I've dealt with the support department and they're great. Cons it would be nice if the overall cost was lower. Review Source DG Dominic G. Operations & Communications Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Great customer service" September 1, 2023 4.0 Pros Was having difficulty installing updates. Customer service was prompt and very helpful! Review Source HA Hanin A. CEO Arts and Crafts Used the software for: 1-2 years ### "BAD SUPPORT!!!!" April 16, 2025 1.0 Very bad support when encountering technical and translation issues!!! Pros Good functionality Cons Horrible support!!!!! Review Source MS Michael S. Owner Public Relations and Communications Used the software for: 1-2 years ### "The Gold Standard for customer support, Give WP." May 30, 2025 5.0 100% satisfactory! When I had a problem (much of which was due to my own misunderstanding), they went above and beyond to get it solved Pros The customer service and the support are among the best I have ever experienced in over 25 years of online work for clients. Quite honestly, if I could give 1000 stars, I would. Cons Really nothing, it's a great plugin. I would say that anything anyone would run into as a problem, all they have to do is contact customer support and the team there stays with you until the issue is solved. Rare air in today's world. Review Source MD Misbah D. IT admin Non-Profit Organization Management Used the software for: Less than 6 months ### "Create quick and appealing customized donation campaigns and fundraisers" March 9, 2025 5.0 Up to now, good experience, can get support quickly. Pros Without any coding knowledge, We can create and customize donation forms, create campaigns and fundraisers. Cons Donors login issue and password reset problem Review Source HM Helen M. Owner Marketing and Advertising Used the software for: 2+ years ### "Great Customer Support" April 23, 2025 5.0 The customer support has always been amazing. Prompt responses with clear instructions and great follow-up. Pros The platform is easy to use, has continuous product updates and is affordable. It meets the needs of our small nonprofit clients well. Cons I cannot think of anything that I do not like. I recommend it to all of our small nonprofit clients who use WordPress. Review Source AD Alicia D. President and Founder Non-Profit Organization Management Used the software for: 2+ years ### "Everything I need in a donation plug-in" January 29, 2025 5.0 's customer service is top-notch, and (as someone who is not a web designer) the plug-in is easy to navigate and very user-friendly. Whenever I get stuck, GiveWP's customer service unsticks me. Pros It's user-friendly and flexible, and provides all the options I need at a reasonable price. Cons There isn't anything that I like least about it. I'm a pretty basic user and it provides everything I need. Review Source TI Tusubira I. Manager Alternative Dispute Resolution Used the software for: Less than 6 months ### "How my experience was" February 12, 2025 5.0 My experience with it was agreat one compared to the competition around Pros It was user friendly and easy to push afundraiser Cons It took time for me to catch up on funders Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.