--- title: "Koban Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Koban Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10007725/Koban/" page_type: "product" language: "en" --- # Koban Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Koban ## What is Koban? Koban is a French CRM designed for sales and marketing teams who want to manage their business simply, without unnecessary complexity. It centralizes contacts, opportunities, and sales actions to provide a clear and actionable view of the pipeline. Koban allows you to track opportunities created, conversion rates, and sales cycle duration, so you can quickly identify what's working and what's holding back performance. The dashboards are easy to read, key indicators are accessible in just a few clicks, and information is shared between teams. Designed for SMEs and mid-market companies, Koban natively integrates marketing automation, emailing, and sales performance tracking. The result: structured management, faster decisions, and better preparation for future goals, without any fuss or unnecessary complexity. Translated with DeepL.com (free version) ## What is Koban used for? [Business Management](https://www.capterra.com/business-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Koban?[Manage this product listing](https://www.g2.com/products/koban/claim_requests/new?auto=true) ## Koban Overview Updated August 2026 AI summary Koban is a cloud-based CRM and business management solution designed for small businesses seeking to organize contacts, track interactions, manage leads, and oversee sales pipelines. It offers segmentation tools and extends functionality with optional features like email marketing, marketing automation, and reminders, supporting teams aiming to coordinate sales and marketing activities in one platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Koban 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price €29 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (18,145) Value For Money 0.0 (0) Value For Money 4.0 (12,831) Customer Service 0.0 (0) Customer Service 4.1 (14,063) ## Koban alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) ## FAQs about Koban Overview ### What company size and specific industries is Koban built for? Koban is designed for companies with up to 250 employees, making it a fit for small and mid-sized organizations. It mainly targets industrial and trading companies, as well as other businesses that need a system suited to these operational environments. Features and Usability ### What are the key features of Koban? Koban offers CRM, contact management, lead management, and sales pipeline management for tracking customer records and opportunities. It also includes client portal access, email marketing, marketing automation, segmentation, reminders, interaction tracking, employee management, and financial management for organizing sales and business operations. Pricing ### How much does it cost and what fees or limitations are included? Koban starts at €29 per user per month on the Starter plan, which allows a maximum of 2 users. The Business plan costs €65 per user per month, and the Premium plan costs €85 per user per month. Business and Premium include degression from the 11th user; Premium also has a 10-user minimum. Integrations ### Which third-party tools and platforms does Koban integrate with? Koban integrates with 4 third-party platforms: Pennylane and Sage 100 for accounting, plus Shopify and WooCommerce for e-commerce. These catalog integrations connect Koban to finance and online sales workflows, giving it coverage across core business systems without adding extra third-party tools. Getting Started and Support ### What training and onboarding options does Koban offer? Koban provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct guided instruction, live online sessions allow real-time remote training, and webinars offer group learning through scheduled presentations and demonstrations. Getting Started and Support ### What customer support options does Koban offer? Koban provides email/help desk, a knowledge base, and phone support. These channels give users written help, self-service guidance, and direct assistance for urgent questions. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Koban includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize prospect and customer details, track interactions, and keep relationship information up to date, helping businesses manage follow-ups more effectively and maintain stronger customer connections. Client Portal Private online space that lets businesses securely share documents and provide information access to clients Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Marketing Create and send email blasts/campaigns Employee Management Track employee schedules, availability, and performance across projects and tasks Financial Management Plan, manage, and track the financial activities of an individual or organization Koban 12 features ### All Features - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10007725/Koban/pricing/) Starter €29.00 Per User,Per Month It includes: - Database - Single pipeline - Quotes, orders and customer invoices - Email campaigns - Electronic signature of quotes Pro €45.00 Per User, It includes: - Starter Features + - User rights management - Unlimited number of pipelines - Customer service - Web forms - Customizing dashboards - Automation \* - API access Business €65.00 Per User,Per Month It includes: - Pro Features + - Contracts and subscriptions - Supplier management and purchasing - Inventory management - Custom objects - Marketing automation - Web page tracking and scoring Premium €85.00 Per User,Per Month It includes: - Enterprise Features + - Minimum: 10 users - Project management - Score of past times - Goal Tracking - Tracking transformation costs - Smart koban\* ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Pennylane](https://www.capterra.com/p/218672/Pennylane/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.