# Simple CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Simple CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10008015/Simple-CRM --- # Simple CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Simple CRM ## What is Simple CRM? Simple CRM is a customer relationship management software solution with contact management functionalities, providing assistance in entering addresses and contact information. In addition to delegation functionalities, it integrates time management tools with a shared and synchronized agenda. The software also includes functions dedicated to telecommuting, purchasing and sales management, prospecting, electronic document management, and project management. ## What is Simple CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Simple CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crm-pour-pme.fr/&name=Simple CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Simple CRM 4.5 (2) VS. [4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price €15 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (462) Value For Money 4.5 (2) Value For Money 4.5 (401) Customer Service 4.0 (2) Customer Service 4.6 (384) ## Simple CRM alternatives [4.2 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Simple CRM Overview ### What company size and specific industries is Simple CRM built for? Simple CRM is designed for small to midsize businesses, large companies, and independent professionals that need a customer relationship management system. The vendor description does not name specific industries, so its target audience is defined by company size and professional users rather than a particular sector. Features and Usability ### What are the key features of Simple CRM? Simple CRM offers contact management, marketing automation, mobile access, and reminders as its core features. Contact management organizes customer records, marketing automation supports campaign workflows, mobile access provides access on phones and tablets, and reminders track follow-ups and scheduled tasks. Pricing ### How much does it cost and what fees or limitations are included? Simple CRM starts at €15 per user per month on the Starter plan for self-employed people and small businesses. The Classic plan costs €25 per user per month, and Enterprise costs €40 per user per month. Features vary by tier, with documents, tasks, and planning in Starter, and AI tools in Enterprise. Getting Started and Support ### What training and onboarding options does Simple CRM offer? Simple CRM provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support self-paced learning with visual walkthroughs of key tasks and product functions. Getting Started and Support ### What customer support options does Simple CRM offer? Simple CRM provides email/help desk support and a knowledge base. With no reviewer feedback available on support experiences, its user experience with help cannot be assessed here. The listed channels indicate direct ticket-based assistance and self-service documentation for users seeking product guidance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management Manage, organize, and store contact information Marketing Automation Automate workflows and trigger campaigns based on customer actions Mobile Access Access software remotely via mobile devices Reminders Timed notification for any upcoming task, deadline, appointment, or activity Simple CRM 4 features Manage, organize, and store contact information Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Timed notification for any upcoming task, deadline, appointment, or activity Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Starter €15.00 Per User,Per Month It includes: - Contacts and Companies - Tasks, Agenda, Planning and Kanban - Documents - Projects Classic €25.00 Per User,Per Month It includes: - Telephony connection - Voice recognition - OPTION: Quote, BDC, Invoice - OPTION: Newsletter, SMS Enterprise €40.00 Per User,Per Month It includes: - Artificial intelligence - Automatic lead detection - Chat - Tailor-made reporting Business+ €65.00 It includes: - 3,500 ERP and marketing connectors available - Customized adaptations - Simple ERP included Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Arnaud S. Responsable production et suivi client Automotive ### "Un CRM qui nous a réellement soulagé" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 Depuis que nous avons adopté Simple CRM, notre manière de travailler a radicalement changé. C’est de loin le meilleur logiciel CRM, et pour cause : sa puissante intelligence artificielle intégrée nous fait gagner un temps précieux chaque jour. HaPPi, son assistant IA proactif, est devenu un véritable copilote. Fini les tâches chronophages : tout est fluide, intelligent… et surtout humain dans l’approche. Ce que j’apprécie tout particulièrement, c’est que Simple CRM a été conçu avec une vraie compréhension des réalités du terrain. Il est simple, rapide, 100 % conforme aux exigences RGPD, et on sent que l’outil a été pensé pour nous soulager, pas pour nous compliquer la vie. Pros \- Détection de client par IA - Création de fiche société automatique - Enrichissement fiche société via IA - Prompt IA automatique Cons \- Pas de formation gratuite en dehors des vidéos et tutoriels intégrés (ainsi que les manuels sur le site web du support) Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce n'arrivait pas à s'adapter à nos processus métier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alandra L. Assistante Computer & Network Security ### "Logiciel CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 13, 2023 Pros C’est un logiciel de gestion de la relation client qui dispose de nombreuses fonctionnalités. Il est destiné aux grandes entreprises, aux TPE, …. Dans ces fonctionnalités, on retrouve la vente des produits, les achats, le télétravail et la gestion des projets. Cons Je trouve qu’elle a beaucoup trop de fonctionnalités, ce qui pourrait amener à ne pas facilement maîtriser le logiciel. Switched from [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [Axonaut](https://www.capterra.com/p/178036/Axonaut/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.