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CardboardCX is an online platform where users can create their own real-time dashboards for call- and contact centers. Dashboards are designed to be easily adjustable using drag-and-drop techniques. Data can be presented in colored graphs or in a numeric format. The platform provides live insight into KPIs, and the package is designed to facilitate links to software for customer information centers from AVAYA, Mitel, and Pure Connect. The dashboards can display on all devices, including wallboards.
Provider
3Fiftynine
Located In
Netherlands
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Not Offered
Support
Email/Help Desk
CardBoardCX is an online platform for organizations that use customer information center software. It provides real-time information and insight into KPIs and SLAs via customizable dashboards.
Content Source: CardBoardCX
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