--- title: "FacilGo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FacilGo Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/10008467/FacilGo/" page_type: "product" language: "en" --- # FacilGo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FacilGo ## What is FacilGo? FacilGo is a leader in centralizing and automating maintenance, turns & renovations for distributed MF, SFR and student housing operators. For the first time, every step & communication in the maintenance process, from work order creation to purchasing products and services to paying vendors and processing resident chargebacks is now unified under one system. We eliminate manual steps & errors to make your staff & suppliers more efficient, your residents more satisfied & maximize your NOI/ROI. ## What is FacilGo used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FacilGo?[Manage this product listing](https://www.g2.com/products/facilgo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FacilGo 5.0 (3) VS. [### Rosmiman](https://www.capterra.com/p/123688/Rosmiman/) [4.1 (48)](https://www.capterra.com/p/123688/Rosmiman/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 3.9 (48) Value For Money 4.3 (3) Value For Money 3.9 (35) Customer Service 5.0 (3) Customer Service 3.6 (48) ## FacilGo alternatives [Prism](https://www.capterra.com/p/83522/Building-Engines/) [4.5 (32)](https://www.capterra.com/p/83522/Building-Engines/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83522/Building-Engines/) [Leonardo247](https://www.capterra.com/p/175392/Leonardo247/) [4.4 (26)](https://www.capterra.com/p/175392/Leonardo247/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175392/Leonardo247/) Highest Rated [SuiteSpot](https://www.capterra.com/p/178554/SuiteSpot/) [4.8 (12)](https://www.capterra.com/p/178554/SuiteSpot/reviews/) Starting price $0.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178554/SuiteSpot/) [AVUX](https://www.capterra.com/p/267459/AVUX/) [4.0 (1)](https://www.capterra.com/p/267459/AVUX/#reviews) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267459/AVUX/) ## FAQs about FacilGo Overview ### What company size and specific industries is FacilGo built for? FacilGo is designed for multifamily and single-family rental property managers and owner-operators, especially maintenance teams of any size. It is built for maintenance leadership, maintenance managers, field technicians, and vendors working in residential property maintenance operations. Features and Usability ### What are the key features of FacilGo? FacilGo offers work order management, maintenance scheduling, task management, and dispatch management for property operations. It also includes asset tracking, inventory tracking, inspection management, and service history, plus billing and invoicing, budgeting and forecasting, reporting and analytics, and a tenant portal. Getting Started and Support ### What training and onboarding options does FacilGo offer? FacilGo provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, documentation serves as written reference material, and videos offer visual, self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does FacilGo offer? FacilGo offers Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. These channels give users multiple ways to get help when needed. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,818 Real Estate Property Management reviews Capterra data shows that buyers of Real Estate Property Management software rank the following features as their top priorities: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) FacilGo includes **Payment Processing**, but it does not include **Rent Tracking** or **Accounting**. Instead, it offers **Tenant Portal** (**51%**) and **Financial Management** (**49%**), which still cover important day-to-day property operations. These features help property managers collect payments, give tenants a central place to manage interactions, and keep finances organized, helping businesses stay on top of cash flow and routine administrative work. Payment Processing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Work Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Asset Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices FacilGo 54 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Property Managers: Used by property managers - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Payment Processing: Accept, record, and reconcile financial transactions - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) ### Starting price Free trial not available Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS Katrina S. Regional Field Manager Construction ### "Needs work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 November 10, 2023 Pros Having invoices in one location, sending multiple vendors a quote request with a date/time to accept. Cons Invoices can't be searched by unit numbers, invoice paid dates aren't available, change order tab does not work, has to be put in as a quote. Voiding an invoice directly is not available, the vendor has to approve it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Joe R. VP Service Operations Real Estate ### "Facilgo helps with cost control and WO organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2023 Pros Facilgo helps keep WO organized resulting in lower cost and improved resident experience. Cons Functionality in communicating with resident's could be improved. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG Belkys G. Corporate Finance Director Construction ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Customer service is always outstanding. Painless to get someone on the phone and solve your issues or concerns. Pros This product is Easy to use and very user friendly. Cons I would like to be able to tag people in the "Conversation History". I feel communication would be easier and much quicker. Time is crucial, we lose time waiting for a response. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.