--- title: "myBiz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about myBiz Software - reviews, pricing plans, popular comparisons to other Travel Management products and more." source_url: "https://www.capterra.com/p/10008559/myBiz/" page_type: "product" language: "en" --- # myBiz Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) myBiz ## What is myBiz? myBiz by MakeMyTrip is the leading business travel management platform in India designed to streamline travel programs. With its comprehensive solutions for booking flights, hotels, cabs and tracking expenses, myBiz empowers businesses to manage their travel effortlessly from a single platform. Minimize hassles with our user-friendly interface and elevate your travel experience to new heights today with a free demo. Book now! ## What is myBiz used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 85% Neutral 13% Negative 2% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for myBiz?[Manage this product listing](https://www.g2.com/products/mybiz-by-makemytrip/claim_requests/new?auto=true) Rating Breakdown 4.3 +− Features4.3 Value for Money4.2 Ease of Use4.5 Customer Service4.0 Rating Breakdown 4.3 Features4.3 Value for Money4.2 Ease of Use4.5 Customer Service4.0 ## myBiz Reviewers Verdict Updated September 2026 AI summary - myBiz is a practical choice for companies managing frequent business travel bookings and expenses. - Users most consistently value its ease of use, responsive interface, broad hotel selection, and low cancellation fees. - It helps teams save time and money on booking flights and hotels, with flexible options for changes and cancellations. - Some key downsides are slow or unavailable customer support, limited discounts, inconsistent payment management, and occasional price fluctuations. - It fits organizations prioritizing efficient travel management, but buyers needing dedicated support or extensive discounts may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### myBiz 4.3 (55) VS. [4.3 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Starting Price $7 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (55) Ease Of Use 4.1 (685) Value For Money 4.2 (52) Value For Money 4.1 (517) Customer Service 4.0 (53) Customer Service 4.1 (667) ## myBiz alternatives [4.6 (213)](https://www.capterra.com/p/169591/TripActions/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) Highest Rated [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [webexpenses](https://www.capterra.com/p/140646/webexpenses/) [4.5 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140646/webexpenses/) [View all alternatives](https://www.capterra.com/p/10008559/myBiz/alternatives/) ## FAQs about myBiz Overview ### Which roles and teams benefit most from myBiz? myBiz is most used by directors, founders, owners, and other executives who need centralized visibility into business operations and faster decision-making. HR and administrative teams rely on it to manage employee and office workflows, while managers, consultants, and procurement leads use it to coordinate processes, track tasks, and improve operational control. Answer based on 55 reviews Overview ### What company size and industries is myBiz built for? myBiz is built primarily for small businesses, which account for 84% of reviewers, and is most common in Food & Beverages and Mechanical or Industrial Engineering at 7% each. It also serves midsize companies at 11% and enterprises at 5%, with Hospitality at 5%, for travel management. Answer based on 55 reviews Features and Usability ### What are the key features of myBiz? myBiz includes core travel management features like online booking, booking management, travel management, billing and invoicing, and expense tracking. Differentiating capabilities include flight options with date changes and flexible cancellation, plus employee self service and mobile access for corporate travelers handling bookings and reimbursements directly. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does myBiz integrate with? myBiz integrates with Darwinbox, Dice, and HRMS for human resources and recruiting workflows. These catalog integrations connect myBiz to payroll, talent management, and employee data platforms, giving teams a small but focused set of third-party options. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does myBiz offer? myBiz provides live online sessions and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced learning and step-by-step review of core features and workflows. Getting Started and Support ### What customer support options does myBiz offer, and how do users rate the experience? myBiz offers email/help desk, phone support, and a 24/7 live representative. User feedback on support is mostly negative: reviewers report long wait times, slow email replies, difficulty reaching someone by phone, limited escalation help, and unresolved post-sales issues, though a few expected better service rather than describing consistently good experiences. Answer based on 11 reviews Features and Usability ### Is myBiz easy to use for business travel booking? myBiz makes business travel booking easy for most teams through a clear interface, simple navigation, and a convenient mobile app. Small business users often mention quick booking and shared staff access, while some users want better support, more inventory options, and added integrations for a smoother overall experience. Answer based on 14 reviews Features and Usability ### How easy is it to book flights and hotels on myBiz? myBiz makes flight and hotel booking simple for many business travelers with clear steps, self-service corporate booking, and easy rescheduling or cancellation. Teams often like the pricing and booking flow, but some users report limited flight choices, guest booking friction, overseas hotel issues, and slower refund follow-up. Answer based on 13 reviews Cancellation charges ### Does myBiz have low cancellation charges? myBiz keeps cancellation and date-change costs relatively low, which many frequent business travelers see as a practical benefit. Teams often mention flexible changes, affordable fares, and occasional free cancellation or rescheduling options, though some users still want fully free changes and a faster refund process after cancellations. Answer based on 10 reviews ## Features AI summary Based on 2,432 Travel Management reviews Capterra data shows that buyers of Travel Management rank the following features as their top priorities: - **Expense Claims** (**54%** of reviewers rated this feature as critical) - **Online Booking** (**54%**) - **Electronic Payments** (**59%**) myBiz supports all three features that reviewers rate most highly: **Expense Claims**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses manage travel spending, book trips more efficiently, and process payments faster, allowing teams to keep travel operations organized and easier to control. Online Booking 4.3 (43) 83.72% of 43 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.2 (38) 84.21% of 38 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Mobile Access 4.6 (37) 81.08% of 37 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Expense Tracking 4.3 (31) 58.06% of 31 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Approval Workflow 4.3 (27) 59.26% of 27 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval Dashboard 4.4 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics myBiz 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Categorization/Grouping: Organize and group data or items based on various criteria - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Electronic Payments: Electronically collect payments for goods or services - Employee Self Service: Gateway through which employees can access the system - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Booking: Book meetings and appointments through a website or digital platform - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (55) 4.3 Based on 55 reviews ## Pricing Value for money 4.2 (52) ### Starting price Free trial available Value for money 4.2 (52) 4.2 Based on 52 reviews ## Integrations [ Darwinbox](https://www.capterra.com/p/150606/Darwinbox-HR/)[ Dice](https://www.capterra.com/p/234259/Dice/)[ HRMS](https://www.capterra.com/p/149086/Payroll/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (53) 4.0 Based on 53 reviews ## User reviews Overall rating 4.3 Based on 55 reviews Filter by rating 5(28) 4(19) 3(7) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Student Computer Software ### "Smooth & Time-Saving Tool for Travel and Expenses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 20, 2025 My experience with myBiz has been positive. It makes booking flights/hotels and tracking expenses much simpler. Once you get used to it, it saves a lot of time and effort. Pros Easy to use, smooth travel booking, and good expense management features. Hotel booking process is quick and customer support is responsive. Cons Some features take time to understand, and the learning curve could be smoother. App speed can improve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Hello, thank you for your wonderful review and high rating. We’re glad to know myBiz has made booking flights/hotels and managing expenses simple and time-saving — and that our customer support has been helpful. We’ve also noted your feedback on the learning curve and app speed, and our team is working to improve both. Thank you for choosing myBiz for your business travel needs — we appreciate your support! NT Nataliya T. Owner Arts and Crafts ### "Review of MyBiz by Make My Trip" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 2, 2025 It has many good and positive prices and travel solutions for my business trips on timely manner and it was really usefull.. Pros It is very easy to use because it unified and semplified booking experience, costs, tickets, hotel and repost of expences. Cons User interface not always user-riendly, customer support and rembursment not always efficient so it was a. bit annoying. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Hello there, thank you so much for taking the time to share your feedback and for rating us highly. We’re delighted to hear that you find myBiz easy to use and helpful for simplifying bookings, costs, tickets, hotels and expense reporting for your business trips. We’ve also taken note of your experience with the user interface, customer support and reimbursements. Your inputs mean a lot to us — and they help us identify exactly where we need to improve to make your future experience smoother and more efficient. Thank you once again for choosing myBiz for your business travel needs. We truly value your support and will continue working toward enhancing the overall experience for you. AP arif P. owner Transportation/Trucking/Railroad ### "best in class for flight and air ticket booking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 17, 2024 i have been using make my trip for more then 10 years ,once customer service representative call me and told me about mmt my biz, its very good experience thank you all Pros provides best business customer service, easy date change cancellation at minimum charge Cons air ticking cancellation should be free for business person Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Hello, thank you for rating us so highly. We’re glad to hear that our business customer service and easy date-change/cancellation experience have been valuable for you. Thank you also for sharing your suggestion on air ticket cancellation charges for business travellers — feedback like this helps us improve. We truly appreciate your loyalty to MakeMyTrip over the last 10 years and are happy to know that myBiz has been a great experience for you. Thank you for choosing myBiz for your business travel needs! KS Kinjal S. Director Mechanical or Industrial Engineering ### "myBiz is nice tool for a MSME enterprise." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 21, 2023 Pros Zero or Low fees for modification or cancellation of flights! Easy GST invoices for travel bookings. Low fares for flights so no need to look around for discount offers. Cons Many times all available flights are not listed in flight search! Zero or Low fees for modification or cancellation of flights is now available on less & less airlines & at higher fees! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2023 Hello Kinjal, we appreciate you for rating us so highly. We are happy to hear that our flexible bookings and assured GST invoices have simplified your company's business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! RR Ramkumar R. Management Executive Mechanical or Industrial Engineering ### "Good but need better offers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 10, 2023 Good. Pros Ease of GST integration with bills. Cons Less offers and perks for businesses.. Like automatically add food and beverage for Indigo flights will be helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Hi Ramkumar R., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners and we make constantly make customer satisfaction our top priority! Thank you for sharing your experience with myBiz. SI Shankarsubramaniyam I. Director Insurance ### "Ease of Travel Anywhere " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 6, 2023 Good Pros Ease of Booking flight & Train Travel on the go Cons Cost Factor - Service Charges are high. Charges should be brought down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2023 Hi Shankarsubramaniyam I., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority! RY Rohan Y. Executive Assistant Think Tanks ### "Rohan Yardi, Executive Assistant " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 28, 2023 Good! Pros Application is user friendly, easy navigation on the website Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2023 Hello Rohan Y., we appreciate you for rating us so highly. We are happy that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! AK Arpit K. Director Pharmaceuticals ### "Celsius healthcare " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 28, 2023 Very good Pros Ease of use, crisp admin panel n competitive rates Cons There are no aspects which needs major improvement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2023 Hello Arpit K., thank you for rating us so highly. We are happy to hear that our competitive corporate rates and easy-to-use admin panel have offered you greater control over the company's travel. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! HA Hargobind A. Director Retail ### "Fast and easy travel management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 June 28, 2023 Pros Corporate flights Tickets can be done easily without travel agents in few seconds. Cons Customer Care is not accesable. When we call customer care no one is there to answer the problems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 30, 2023 Hello Hargobind A., we appreciate you for rating us so highly. We are glad that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! HD Hemant D. Prefabricated Steel Buildings Construction Construction ### "MyBiz need to be upgraded " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 28, 2023 Pros There is no customer support. It's very difficult. Cons MyBiz is for business house like us . Why should we opt for this product when you don't provide any customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 5, 2023 Hi Hemant D., Thank you for writing an honest review! Your valuable feedback helps us to improve our customers' experience. myBiz has a world of privileges in store for our users, and it will be our pleasure to help you make the most of it. From bringing all the exclusive offers to keeping you updated on the benefits of using our one-stop platform for comprehensive business travel needs– We are here to keep you informed. For booking-related queries, you can reach out to us at: 1860 500 8747 1800 103 9695 Or mail us at: mysupport@makemytrip.com For other myBiz-related support, please feel free to reach out to us at: bit.ly/3ghPcP2 We will be pleased to assist you at every step of your journey. Request you to save the details for your future reference. We look forward to serving you, and thank you again for choosing myBiz for your business travel needs! [View all Reviews](https://www.capterra.com/p/10008559/myBiz/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Lanes & Planes vs myBiz](https://www.capterra.com/compare/183676-10008559/Lanes-Planes-vs-myBiz)