# myBiz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about myBiz Software - reviews, pricing plans, popular comparisons to other Travel Management products and more.

Source: https://www.capterra.com/p/10008559/myBiz

---

# 

 myBiz Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

myBiz

## What is myBiz?

myBiz by MakeMyTrip is the leading business travel management platform in India designed to streamline travel programs. With its comprehensive solutions for booking flights, hotels, cabs and tracking expenses, myBiz empowers businesses to manage their travel effortlessly from a single platform. Minimize hassles with our user-friendly interface and elevate your travel experience to new heights today with a free demo. Book now!

## What is myBiz used for?

[Travel Management](https://www.capterra.com/travel-management-software/)

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

85%

Neutral

13%

Negative

2%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for myBiz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.makemytrip.com/&name=myBiz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### myBiz

4.3 (55)

VS.

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (55)

Ease Of Use

4.9 (4,835)

Value For Money

4.2 (52)

Value For Money

4.8 (3,686)

Customer Service

4.0 (53)

Customer Service

4.7 (3,971)

## myBiz alternatives

[4.3 (2,257)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (212)](https://www.capterra.com/p/169591/TripActions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (1,215)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10008559/myBiz/alternatives/)

## FAQs about myBiz

Overview

### Which roles and teams benefit most from myBiz?

myBiz benefits business leaders, department heads, HR managers, consultants, and administrative teams that need centralized oversight and smoother daily operations. Executives use it to monitor performance and support decisions, while HR and admin staff streamline people processes, documentation, purchasing coordination, scheduling, and cross-functional communication.

Answer based on 55 reviews

Overview

### What company size and industries is myBiz built for?

myBiz is built for small businesses first, with 84% of reviewers and Food & Beverages and Mechanical or Industrial Engineering leading at 7% each. It supports travel managers, central bookers, and employees across small, midsize, and large enterprises, with Hospitality at 5%, mainly for travel management.

Answer based on 55 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of myBiz?

myBiz offers core travel booking features like flight and hotel booking, booking management, online payments, and expense tracking. Differentiating capabilities include flexible date changes and cancellations, fare and flight option selection, GST-ready billing and invoicing, and employee self service through a mobile-friendly interface with approval workflows.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does myBiz integrate with?

myBiz integrates with Darwinbox, Dice, HRMS, and Zoho AppCreator. These catalog integrations connect the platform with HR, talent acquisition, and app-building tools, giving teams a small but focused set of third-party options for managing related business workflows.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does myBiz offer?

myBiz provides live online sessions and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced viewing for learning features and reviewing steps when needed.

Getting Started and Support

### What customer support options does myBiz offer, and how do users rate the experience?

myBiz offers email/help desk, phone support, and 24/7 live representative assistance. User feedback on support is mostly negative, with frequent complaints about long wait times, slow email replies, difficulty reaching agents by phone, weak escalation handling, and unresolved post-sales issues, though a few users expected better service rather than reporting none.

Answer based on 11 reviews

Features and Usability

### Is myBiz easy to use for business travel booking?

myBiz makes business travel booking simple with an easy interface, clear navigation, and a mobile app that feels straightforward for daily use. Small business teams and travel coordinators often find booking, tracking, and expense handling convenient, though some users want better support, more property choices, and added travel program integrations.

Answer based on 14 reviews

Features and Usability

### How easy is it to book trips with myBiz?

myBiz keeps trip booking simple for many business users with clear steps for flights, hotels, cancellations, and rescheduling. Travel admins and employees often like the self-booking flow and pricing, but some mention limited flight or hotel options, guest booking friction, overseas booking issues, and slower refund follow-up.

Answer based on 13 reviews

Cancellation charges

### Are cancellation charges low on myBiz?

myBiz keeps cancellation and date-change costs relatively low, which makes it appealing for business travelers who need flexibility. Many teams value free or minimal charges on eligible bookings, along with simple modifications, but some still want faster refund processing after cancellations so the post-booking experience matches the booking flow.

Answer based on 10 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.3 (43)

83.72% of 43 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.2 (38)

84.21% of 38 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Mobile Access

4.6 (37)

81.08% of 37 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Expense Tracking

4.3 (31)

58.06% of 31 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Approval Workflow

4.3 (27)

59.26% of 27 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

Dashboard

4.4 (27)

55.56% of 27 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

myBiz 41 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Organize and group data or items based on various criteria

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Electronically collect payments for goods or services

Gateway through which employees can access the system

Integrate with existing ERP systems

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Manage and handle various international currencies

Book meetings and appointments through a website or digital platform

Create, manage, and track policies and procedures within an organization

Receive notification of issues as soon as they occur

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Allow users to access multiple services after entering their login credentials once

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (55)

4.3

Based on 55 reviews

## Pricing

Value for money

4.2 (52)

### Starting price

Free trial available

Value for money

4.2 (52)

4.2

Based on 52 reviews

## Integrations

[

Darwinbox](https://www.capterra.com/p/150606/Darwinbox-HR/)[

Dice](https://www.capterra.com/p/234259/Dice/)[

HRMS](https://www.capterra.com/p/149086/Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (53)

4.0

Based on 53 reviews

## User reviews

Overall rating

4.3

Based on 55 reviews

Filter by rating

5(28)

4(19)

3(7)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Student

Computer Software

### "Smooth & Time-Saving Tool for Travel and Expenses"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 20, 2025

My experience with myBiz has been positive. It makes booking flights/hotels and tracking expenses much simpler. Once you get used to it, it saves a lot of time and effort.

Pros

Easy to use, smooth travel booking, and good expense management features. Hotel booking process is quick and customer support is responsive.

Cons

Some features take time to understand, and the learning curve could be smoother. App speed can improve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2025

Hello, thank you for your wonderful review and high rating. We’re glad to know myBiz has made booking flights/hotels and managing expenses simple and time-saving — and that our customer support has been helpful. We’ve also noted your feedback on the learning curve and app speed, and our team is working to improve both. Thank you for choosing myBiz for your business travel needs — we appreciate your support!

NT

Nataliya T.

Owner

Arts and Crafts

### "Review of MyBiz by Make My Trip"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 2, 2025

It has many good and positive prices and travel solutions for my business trips on timely manner and it was really usefull..

Pros

It is very easy to use because it unified and semplified booking experience, costs, tickets, hotel and repost of expences.

Cons

User interface not always user-riendly, customer support and rembursment not always efficient so it was a. bit annoying.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2025

Hello there, thank you so much for taking the time to share your feedback and for rating us highly. We’re delighted to hear that you find myBiz easy to use and helpful for simplifying bookings, costs, tickets, hotels and expense reporting for your business trips. We’ve also taken note of your experience with the user interface, customer support and reimbursements. Your inputs mean a lot to us — and they help us identify exactly where we need to improve to make your future experience smoother and more efficient. Thank you once again for choosing myBiz for your business travel needs. We truly value your support and will continue working toward enhancing the overall experience for you.

AP

arif P.

owner

Transportation/Trucking/Railroad

### "best in class for flight and air ticket booking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 17, 2024

i have been using make my trip for more then 10 years ,once customer service representative call me and told me about mmt my biz, its very good experience thank you all

Pros

provides best business customer service, easy date change cancellation at minimum charge

Cons

air ticking cancellation should be free for business person

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2025

Hello, thank you for rating us so highly. We’re glad to hear that our business customer service and easy date-change/cancellation experience have been valuable for you. Thank you also for sharing your suggestion on air ticket cancellation charges for business travellers — feedback like this helps us improve. We truly appreciate your loyalty to MakeMyTrip over the last 10 years and are happy to know that myBiz has been a great experience for you. Thank you for choosing myBiz for your business travel needs!

KS

Kinjal S.

Director

Mechanical or Industrial Engineering

### "myBiz is nice tool for a MSME enterprise."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 21, 2023

Pros

Zero or Low fees for modification or cancellation of flights! Easy GST invoices for travel bookings. Low fares for flights so no need to look around for discount offers.

Cons

Many times all available flights are not listed in flight search! Zero or Low fees for modification or cancellation of flights is now available on less & less airlines & at higher fees!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2023

Hello Kinjal, we appreciate you for rating us so highly. We are happy to hear that our flexible bookings and assured GST invoices have simplified your company's business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

RR

Ramkumar R.

Management Executive

Mechanical or Industrial Engineering

### "Good but need better offers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 10, 2023

Good.

Pros

Ease of GST integration with bills.

Cons

Less offers and perks for businesses.. Like automatically add food and beverage for Indigo flights will be helpful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2023

Hi Ramkumar R., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners and we make constantly make customer satisfaction our top priority! Thank you for sharing your experience with myBiz.

SI

Shankarsubramaniyam I.

Director

Insurance

### "Ease of Travel Anywhere "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 6, 2023

Good

Pros

Ease of Booking flight & Train Travel on the go

Cons

Cost Factor - Service Charges are high. Charges should be brought down.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2023

Hi Shankarsubramaniyam I., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority!

RY

Rohan Y.

Executive Assistant

Think Tanks

### "Rohan Yardi, Executive Assistant "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 28, 2023

Good!

Pros

Application is user friendly, easy navigation on the website

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2023

Hello Rohan Y., we appreciate you for rating us so highly. We are happy that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

AK

Arpit K.

Director

Pharmaceuticals

### "Celsius healthcare "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 28, 2023

Very good

Pros

Ease of use, crisp admin panel n competitive rates

Cons

There are no aspects which needs major improvement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2023

Hello Arpit K., thank you for rating us so highly. We are happy to hear that our competitive corporate rates and easy-to-use admin panel have offered you greater control over the company's travel. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

HA

Hargobind A.

Director

Retail

### "Fast and easy travel management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

June 28, 2023

Pros

Corporate flights Tickets can be done easily without travel agents in few seconds.

Cons

Customer Care is not accesable. When we call customer care no one is there to answer the problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2023

Hello Hargobind A., we appreciate you for rating us so highly. We are glad that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

HD

Hemant D.

Prefabricated Steel Buildings Construction

Construction

### "MyBiz need to be upgraded "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

June 28, 2023

Pros

There is no customer support. It's very difficult.

Cons

MyBiz is for business house like us . Why should we opt for this product when you don't provide any customer support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2023

Hi Hemant D., Thank you for writing an honest review! Your valuable feedback helps us to improve our customers' experience. myBiz has a world of privileges in store for our users, and it will be our pleasure to help you make the most of it. From bringing all the exclusive offers to keeping you updated on the benefits of using our one-stop platform for comprehensive business travel needs– We are here to keep you informed. For booking-related queries, you can reach out to us at: 1860 500 8747 1800 103 9695 Or mail us at: mysupport@makemytrip.com For other myBiz-related support, please feel free to reach out to us at: bit.ly/3ghPcP2 We will be pleased to assist you at every step of your journey. Request you to save the details for your future reference. We look forward to serving you, and thank you again for choosing myBiz for your business travel needs!

[View all Reviews](https://www.capterra.com/p/10008559/myBiz/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Lanes & Planes vs myBiz](https://www.capterra.com/compare/183676-10008559/Lanes-Planes-vs-myBiz)