# myBiz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is myBiz the right Travel Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10008559/myBiz/reviews --- myBiz 4.3 (55) [View alternatives](https://www.capterra.com/p/10008559/myBiz/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of myBiz Ease of use 4.5 Customer Service 4.0 ## Pros and Cons in Reviews NT Nataliya T OwnerArts and Crafts, Self-employedUsed the software for: 6-12 months. “It is very easy to use because it unified and semplified booking experience, costs, tickets, hotel and repost of expences.“ July 2, 2025 AJ Ayush J CTRM SpecialistComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Homestay had informed make my trip well in advance, but no communication was made to me, causing lot of hassle.“ June 27, 2023 NK Nitin K DirectorMachinery, 11 - 50 employeesUsed the software for: 1-2 years. “my biz certified is itself guarantee for safe and secure bookings.“ June 27, 2023 JS Josphin S Deputy Manager -PurchaseAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Invoices not received to the mail id after booking ever after 24 hrs of booking..“ June 27, 2023 ap arif p ownerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “i have been using make my trip for more then 10 years ,once customer service representative call me and told me about mmt my biz, its very good experience“ April 17, 2024 HP Himanshu P DirectorTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “Price is little bit expensive as compared to other brands“ June 27, 2023 AS Aayushi S ManagerEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years. “The date change and cancellation is the best part.“ June 27, 2023 SI Shankarsubramaniyam I DirectorInsurance, 2 - 10 employeesUsed the software for: 6-12 months. “Charges should be brought down.“ July 6, 2023 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Deepak G. Director E-Learning Used the software for: 1-2 years ### "Best Online Portal" June 27, 2023 5.0 Pros Ease of Booking, payments and management of the bookings are the best I have seen. Cons UI can be improved, it is very colorful at the moment which can be smoothened. Review Source Response from MakeMyTrip July 5, 2023 Hello Deepak G., we appreciate you for rating us so highly. We are glad that our simplified bookings, payments, and overall trip management have smoothened your business travel experience. Your kind words and support constantly motivate us to improve our services for enhanced customer satisfaction. Thank you for choosing myBiz for your business travel needs! VR Verified Reviewer Student Computer Software Used the software for: Less than 6 months ### "Smooth & Time-Saving Tool for Travel and Expenses" August 20, 2025 5.0 My experience with myBiz has been positive. It makes booking flights/hotels and tracking expenses much simpler. Once you get used to it, it saves a lot of time and effort. Pros Easy to use, smooth travel booking, and good expense management features. Hotel booking process is quick and customer support is responsive. Cons Some features take time to understand, and the learning curve could be smoother. App speed can improve. Review Source Response from MakeMyTrip December 1, 2025 Hello, thank you for your wonderful review and high rating. We’re glad to know myBiz has made booking flights/hotels and managing expenses simple and time-saving — and that our customer support has been helpful. We’ve also noted your feedback on the learning curve and app speed, and our team is working to improve both. Thank you for choosing myBiz for your business travel needs — we appreciate your support! AS Aayushi S. Manager Environmental Services Used the software for: 2+ years ### "Can be used for avoiding loss when your trip is cancelled or rescheduled" June 27, 2023 3.0 Its dicey… less options of flights then your personal account feature, earlier food and seat were included in every flight now its available in few ones.I dont get special previleges as such for making so many bookings through this and not using other platforms Pros The date change and cancellation is the best part.Sometimes (only sometimes) they give you free seat selection and meal selection Cons There are no coupons that can be appliedI have atleast booking of 2-5 lac booking per year but i never get any discount or good offers. Reason for choosing myBiz As it provides GST invoices and helps us make bookings for all our employees at one place and gives more proffesional approach Review Source Response from MakeMyTrip July 11, 2023 Hi Aayushi S., thank you for writing an honest review! Your genuine feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority! NT Nataliya T. Owner Arts and Crafts Used the software for: 6-12 months ### "Review of MyBiz by Make My Trip" July 2, 2025 5.0 It has many good and positive prices and travel solutions for my business trips on timely manner and it was really usefull.. Pros It is very easy to use because it unified and semplified booking experience, costs, tickets, hotel and repost of expences. Cons User interface not always user-riendly, customer support and rembursment not always efficient so it was a. bit annoying. Review Source Response from MakeMyTrip December 1, 2025 Hello there, thank you so much for taking the time to share your feedback and for rating us highly. We’re delighted to hear that you find myBiz easy to use and helpful for simplifying bookings, costs, tickets, hotels and expense reporting for your business trips. We’ve also taken note of your experience with the user interface, customer support and reimbursements. Your inputs mean a lot to us — and they help us identify exactly where we need to improve to make your future experience smoother and more efficient. Thank you once again for choosing myBiz for your business travel needs. We truly value your support and will continue working toward enhancing the overall experience for you. KJ Krunal J. Director Real Estate Used the software for: 6-12 months ### "Awesome Experience with MMT Mybiz" June 27, 2023 5.0 My experience is just awesome after using Mybizz MAke my trip as it’s very user friendly and you can save lots of your money by using their services. Pros Deals what u get on Mybizz MMT is comparatively the best in the market. Cons Not really anything specific as I like Mybizz MMT. Review Source Response from MakeMyTrip July 10, 2023 Hello Krunal J., we appreciate you for rating us so highly. We are glad to know that our exclusive corporate offers and user-friendly interface have elevated your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! SK Sandeep K. Zonal head Hospital & Health Care Used the software for: 2+ years ### "Good but few improvements needed" June 27, 2023 4.0 Pros Booking, cancellation and management is quite easy Cons Filter don’t work many times, no cash backs or credit card offers Review Source Response from MakeMyTrip July 5, 2023 Hi Sandeep K., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority! AS Abhishek S. Chief Outsourcing/Offshoring Used the software for: 6-12 months ### "Awesome product of make my trip" June 27, 2023 5.0 It was good Pros Business friendly application and helpful for the organization Cons No point of contact or customer support person for escalation or complaints Reason for choosing myBiz It has business friendly actions and options Review Source Response from MakeMyTrip July 5, 2023 Hi Abhishek S., Thank you for writing an honest review! Your valuable feedback helps us to improve our customers' experience. myBiz has a world of privileges in store for our users, and it will be our pleasure to help you make the most of it. From bringing all the exclusive offers to keeping you updated on the benefits of using our one-stop platform for comprehensive business travel needs– We are here to keep you informed. For booking-related queries, you can reach out to us at: 1860 500 8747 1800 103 9695 Or mail us at: mysupport@makemytrip.com For other myBiz-related support, please feel free to reach out to us at: bit.ly/3ghPcP2 We will be pleased to assist you at every step of your journey. Request you to save the details for your future reference. We look forward to serving you, and thank you again for choosing myBiz for your business travel needs! RS Rushabh S. Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Best app for corporate users " June 27, 2023 5.0 Pros Best price for flights and hotels we are getting. One of the best thing is able to make corporate booking self Cons Add members and other people while flight booking in app is difficult Review Source Response from MakeMyTrip July 5, 2023 Hello Rushabh S., we appreciate you for rating us so highly. We are happy to hear that our exclusive flight and hotel booking fares have benefitted your company. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! VR Verified Reviewer Operations Lead Food & Beverages Used the software for: 2+ years ### "Make Your Life Easier for all bussiness travel" June 27, 2023 5.0 very good Pros Ease of booking, reschedule in few clicks Cons Long wait time in customer care and email response is not quick Review Source Response from MakeMyTrip July 4, 2023 Dear User, thank you for writing an honest review! We are glad that easy and flexible bookings have enhanced your business trips. Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority! Prithviraj P. Sr. Manager - HR Food & Beverages Used the software for: 2+ years ### "User review" June 27, 2023 4.0 Pros Multiple features and good options. User friendly Cons Lack of Customer oncall support. Need to work on this. Review Source Response from MakeMyTrip July 5, 2023 Hello Prithviraj P., we appreciate you for rating us so highly. We are glad that our endless booking options and user-friendly platform have made your business trips more efficient. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! RKS Rahul Kumar S. Admin Hospitality Used the software for: Less than 6 months ### "Excellent " June 27, 2023 4.0 Excellent Pros Pricing is big factor for liking the my biz Cons Gst invoice is chalenge because did not GST invoice for every booking Review Source Response from MakeMyTrip July 10, 2023 Hello Rahul Kumar, we appreciate you for rating us so highly. We are glad that our affordable bookings have helped increase your savings. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! NK Nitin K. Director Machinery Used the software for: 1-2 years ### "Best site for business related travels" June 27, 2023 5.0 I highly recommend this app for all business owners to save more in business related travels Pros Best pricing for flight tickets and hotels. my biz certified is itself guarantee for safe and secure bookings. Cons more hotels can be added in my biz app with all food options. Review Source Response from MakeMyTrip July 11, 2023 Hello Nitin K., we appreciate you for rating us so highly. We are so glad to know that our corporate travel management solution has made your hotel and flight bookings effortless. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! NG Nilesh G. Proprietor Furniture Used the software for: 1-2 years ### "Superb for companies " June 27, 2023 5.0 Very smooth Fast And accurate Pros Ease of everything , gst credit , very reasonable pricking Cons Sometimes rates are higher than market , webchecking should be smooth Review Source Response from MakeMyTrip July 11, 2023 Hello Nilesh G., we appreciate you for rating us so highly. We are glad that our easy-to-use booking solution and competitive fares have elevated your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! AJ Ayush J. CTRM Specialist Computer Software Used the software for: Less than 6 months ### "Flight/Cab bookings Top-Notch | Hotel Bookings, not so much" June 27, 2023 4.0 Pros Great flights & cab booking interface at a good price. Easy to understand UI. Good mobile app. Good Expense management capability. Cons Online bookings are not completely reliable. I had a booking for a homestay, which had to be cancelled after reaching the place, because of over-booking. Homestay had informed make my trip well in advance, but no communication was made to me, causing lot of hassle. Review Source Response from MakeMyTrip July 5, 2023 Hello Ayush J., thank you for your review. Please help us connect with you to understand the issue in detail and work on offering a resolution by sharing your concern at: bit.ly/3tzVX1v We look forward to reaching out to you at the earliest. RS Ranjeet S. Production Controller Entertainment Used the software for: Less than 6 months ### "Black Iris profile " June 27, 2023 5.0 Pros Ease of ticket booking and overall pricing Cons Cashback process is not Upto the mark as per industry standards Review Source Response from MakeMyTrip July 11, 2023 Hello Ranjeet S., we appreciate you for rating us so highly. We are happy that our effortless and affordable booking options have made your business trips seamless. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! SP Sibi P. Managing Director Design Used the software for: 2+ years ### "Very good" June 27, 2023 5.0 Very good Pros Huge selection of hotels at reasonably good price Cons Not much options when you looking for options like hostels. Review Source Response from MakeMyTrip July 11, 2023 Hello Sibi P., we appreciate you for rating us so highly. We are glad that our extensive inventory has offered multiple booking options, simplifying your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! MM Mayank M. Owner Photography Used the software for: 1-2 years ### "Awesome app" June 27, 2023 5.0 My experience is very good Pros I am very happy to use makemytrip bizz very nice app Cons Always i book from it i get cheaper rates flights and hotels Review Source Response from MakeMyTrip June 28, 2023 Hello Mayank M., we appreciate you for rating us so highly. We are very glad to hear that our exclusive corporate fares and easy-to-use platform have simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! SA Sagar A. Partner Capital Markets Used the software for: 6-12 months ### "Good for private companies" June 27, 2023 4.0 Pros The ease of booking and using the application Cons Mybiz should have a points system like mmt black Review Source Response from MakeMyTrip June 29, 2023 Hello Sagar A., we appreciate you for rating us so highly. We are happy to know that our easy-to-use platform has enhanced your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! RD Ramesh D. Director Food & Beverages Used the software for: Less than 6 months ### "Try it" June 27, 2023 4.0 Be the best than better Pros Free cancellations and rescheduling very minimal charges Cons Discounts need to be improved and offers Review Source Response from MakeMyTrip June 28, 2023 Hello Ramesh D., we appreciate you for rating us so highly. We are happy to know that our reduced cancellation and rescheduling charges have made your business trips easier. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! KD Komal D. Head Hospitality Used the software for: 2+ years ### "Overall Good" June 27, 2023 4.0 Good Pros Booking process is easy to use and much understandable . Cons Payment refund process is so much slow , we have to take follow-up .That also should be as ease as booking process. Immediate refund within 1 hour max . Reason for choosing myBiz Ease to use and worthy Review Source Response from MakeMyTrip July 5, 2023 Hello Komal D., we appreciate you for rating us so highly. We are happy to hear that our easy-to-use platform has elevated your work trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! HP Himanshu P. Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Good for starters" June 27, 2023 4.0 It’s great Pros Easy and convenient and very good app and ui. Cons Price is little bit expensive as compared to other brands Review Source Response from MakeMyTrip July 11, 2023 Hello Himanshu P., we appreciate you for rating us so highly. We are happy that our convenient bookings and easy-to-use app have simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! DS Dhirendra S. Energy consulting Oil & Energy Used the software for: 1-2 years ### "Good for overall expenses management & control " June 27, 2023 5.0 Good Pros Cost benefit & other corporate advantage Cons Price increases sometimes it we visit page after two three logout Reason for choosing myBiz Reliability Review Source Response from MakeMyTrip July 4, 2023 Hello Dhirendra S., we appreciate you for rating us so highly. We are glad that myBiz is a reliable travel solution for integrated T&E management of your business. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! RRJ Rajiv Ranjan J. Owner Architecture & Planning Used the software for: 1-2 years ### "Good Overall " June 27, 2023 5.0 Good so far . Pros The airlines tickets booking becomes easy with My Biz pricing as postponement of ticket is a regular problem for us . Cons We don’t get good Discounts . This can be improved . Also after Covid you have not been giving the cash back . Also the new handling charges on card payment is not welcome . Reason for choosing myBiz Ease of refund and resheduling of airline tickets is easy with My Biz Review Source Response from MakeMyTrip July 10, 2023 Hi Rajiv Ranjan, thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority! RI Ramnathan I. National Sales Manager Automotive Used the software for: 2+ years ### "Make My Trip own review " June 27, 2023 4.0 Good . Pros Flexibility, modified and cancellation option with any charges Cons Pick facility and early cheking for your esteemed customers . Review Source Response from MakeMyTrip July 10, 2023 Hello Ramnathan I., we appreciate you for rating us so highly. We are happy to hear that the flexibility and convenience offered by myBiz have simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! JS Josphin S. Deputy Manager -Purchase Automotive Used the software for: 2+ years ### "MyBiz Review" June 27, 2023 4.0 Good and expect much more in terms of customer service online nad odfline too. Pros Ease to use and value for money. Tracking is good. Cons Invoices not received to the mail id after booking ever after 24 hrs of booking.. To be improved Reason for choosing myBiz Good price Review Source Response from MakeMyTrip July 10, 2023 Hello Josphin S., we appreciate you for rating us so highly. We are glad to know that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.