# Hoodpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hoodpay the right Payment Processing solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10008615/Hoodpay/reviews --- Hoodpay 4.9 (9) [View alternatives](https://www.capterra.com/p/10008615/Hoodpay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hoodpay Ease of use 4.7 Customer Service 4.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James G. industrial engineering Computer Software Used the software for: 6-12 months ### "software for 100% secure payments" August 2, 2023 5.0 It is very beneficial to have this type of payment software to avoid having to deal with payments that are fraudulent and with Hoodpay they take care that everything is legal Pros Hoodpay has been a great experience in receiving payments that are free of fraud, all purchases are protected and transmits a lot of security having Hoodpay as payment processing software, also their customer service has been magnificent because when there is any doubt or failure I contacted them and they respond quickly and kindly they have resolved my doubts with a very detailed explanation Cons At the moment I have not felt displeased by any of their services, they have been firm in what was stipulated from the beginning Review Source KM Kanye M. Programmer Legal Services Used the software for: 1-2 years ### "Secure online payments" October 1, 2024 5.0 Pros Payment processing is very safe through Hoodpay, which has a secure platform to accept payments in cryptocurrencies or traditional card payments. It protects all payments that are fraudulent, I feel safe accepting payments through Hoodpay because I am sure that everything will go well and that there will be no money disputes later Cons I like it, we have never had any kind of discussion or bad payment process, their support team is very good at what they do and very kind every time I have needed them Review Source Zoe H. accountancy Mental Health Care Used the software for: 6-12 months ### "Secure platform to receive payments" August 14, 2023 5.0 In a matter of receiving payments and transactions are free of fraud, it is very good to work with Hoodpay Pros I currently use Hoodpay to receive money where all the transactions have been successful, reaching the full money with low commission rates, it is very easy to use both for me and for the clients, that's why I like it for its simplicity and security that you have before all transactions, it is protected from fraud and I can receive payments from anywhere in the world Cons Your chat service and customer service is quite slow to respond, where you have to be patient for them to give answers and I did not like that Review Source Samuel J. business administrator student Retail Used the software for: 1-2 years ### "Satisfactory experience with payments" September 24, 2023 5.0 Processes all payments very securely, if you feel safe using this platform by entering card details without fear of the data being stolen or spoofed Pros It is a very reliable and secure platform where I have been able to carry out money transactions very quickly with the protection of my data and each transaction being successful. The AI they use to prevent fraud is quite powerful because it has prevented all possible risks of fraud. attempted fraud. The prices of the transaction commissions are the most economical that I have used and that was what caught my attention from the beginning. Cons Maybe they could improve the entire response and customer service system so that it would be faster and, above all, of better quality with the responses. Review Source Dylan C. marketing Food & Beverages Used the software for: 6-12 months ### "Secure payment and data process" September 12, 2023 5.0 Each transaction verified through Hoodpay makes you feel that confidence of security and protection of the purchase. Pros It is a tool that makes it easier to receive virtual payments with any type of card, cryptocurrencies or other virtual means, making the payment process much more secure and successful. I like it because payments are accepted instantly and you can verify if it was accepted. the transaction in order to be able to send the product with certainty that the payment was not fraud. Cons The support attention is not ideal, I hope their response times improve and their responses are much more specific. Review Source Tyler M. marketing student Restaurants Used the software for: 6-12 months ### "secure and fraud-free payments" June 19, 2023 5.0 Pros Hoodpay is the ideal payment processing solution to extend reach and increase payment conversions. AI-based fraud prevention tools ensure only legitimate purchases are made, giving you peace of mind. With localized currency and borderless payments, payments from all over the world can be accepted with ease. Cons I do not feel something to write that I do not like, so far I have liked everything, the good operation, safe and perfect Review Source William B. Professional Nurse Hospital & Health Care Used the software for: 6-12 months ### "My cryptocurrency payments" August 4, 2023 5.0 I highly recommend it because your transactions have been correct, providing very agile support Pros Sometimes many of my clients told me that if they could pay me in cryptocurrencies, I did not know how to receive those payments, so I learned about Hoodpay that without a doubt it has been a great platform to receive my payments in a very safe way, preventing that it is fraud and they can scam me. Cons I have felt very safe with Hoodpay and I have not had any type of failure, it is very reliable Review Source Cody W. administrative assistant Computer Software Used the software for: Less than 6 months ### "entering the new world of cryptocurrencies" May 15, 2023 4.0 A great advantage is being able to receive cryptocurrency payments that are gaining more and more strength and this helps us to be more updated against the competition Pros It has been a growth in beginning to be able to receive payments for cryptocurrencies and enter the new world of this generation, it is very easy to use without intermediaries receiving the payment directly to the virtual walletIt has shown me that it is a safe and reliable platform where you can receive this money without complications Cons Without thinking much, I have nothing negative against this platform because I have felt the money is safe and there are no system failures. Review Source JD James D. business administrator Management Consulting Used the software for: 6-12 months ### "Secure and online payments" May 26, 2023 5.0 Pros All payments received are sure to be fraud, it is a platform that has provided security when receiving payments, either in cryptocurrencies or cards. And its commission per transaction is cheap compared to other platforms that provide this service.I love their customer service because they respond quickly and clarify doubts and problems in a very friendly way, giving a very clear explanation of what is happening Cons card payment processes sometimes the money is retained longer than the desired time Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.