# Dot Insights Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dot Insights the right Data Analysis solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10008632/Datadot-eCommerce-Expert/reviews

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Dot Insights

4.4 (27)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dot Insights

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

Selen Ş

Digital Analytics & InsightsConsumer Goods, 10,001+ employeesUsed the software for: Less than 6 months.

“It likely provides a centralized platform for managing user accounts, which can make it easier to handle authentication, authorization, and user-related tasks.“

October 11, 2023

KC

Kardelen C

Marketing SpecialistRetail, 11 - 50 employeesUsed the software for: 1-2 years.

“Since I had difficulty in interpreting the analyzes and filtering the products, I did not find the data interpretations in the panel very understandable.“

January 5, 2024

MC

Melis C

Head of ecommerceCosmetics, 51 - 200 employeesUsed the software for: 1-2 years.

“Real time data with a user friendly dashboard, and all necessary analysis to take action and scale up your business“

December 14, 2023

TA

Tilsim A

Senior Product ManagerCosmetics, 201 - 500 employeesUsed the software for: More than 2 years.

“It’s not integrated with our ERP program, that’s why we have to manually add when a new product comes.“

November 23, 2023

EB

ECE B

eCommerce Markating ManagerRetail, 10,001+ employeesUsed the software for: 1-2 years.

“Easy to Use - The interface and product solutions making it easy to drive more insights“

January 5, 2024

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Buğra A.  
E-commerce Executive  
Cosmetics  
Used the software for: 6-12 months

### "Rule your online business"

October 18, 2023

5.0

Pros

Analysis of competitors' brands/products/sellersReviewing a full picture of your brand in online channelsGood and easy connection with Datadot partners

Cons

Datadot panel should be improved as it can be more fast and userfriendly.

Reason for choosing Dot Insights

Modern, Good Referances, Following the trends

Review Source

PT

Pelin T.  
Business Development Executive  
Consumer Electronics  
Used the software for: 1-2 years

### "Great team and a great solution"

January 5, 2024

5.0

Team is very helpful, responsive and easy to work with. As we are working with usersdot for multiple countries, their business acumen for supporting the markets outside of Turkey is very valuable. They are eager to add new features and improve their solutions continuously according to users feedbacks.

Pros

Easy to use dashboard, easy set-up, customizable dashboard according to needs. Real-time data. Ease of price comparison. Team is very good at their jobs, always advising the e-commerce teams about the tool and guiding them at every step.

Cons

Display of the dashboards with graphs could be improved.

Review Source

JO

Jay O.  
Programmer and Business Strategist  
Computer Software  
Used the software for: 6-12 months

### "Basic Review of Datadot"

November 3, 2024

3.0

Datadot basically does the job and helps business in business analyzation and also the ease of use especially for newbie onboarding.

Pros

It is quite useful in terms of ecommerce and business to analyze content and comments by customers.

Cons

compared to another platform, Datadot is not cheap and quite pricey.

Review Source

CC

Cenk C.  
E-Commerce Manager  
Cosmetics  
Used the software for: 2+ years

### "TheFirstDotPartner"

October 20, 2023

5.0

Data is the most important asset nowadays. In our daily routine, you need to standardize most of the parameters of your own equation. Those parameters are needed to be controlled in a rapid and accurate way. This is why I am a partner of Datadot.

Pros

Firstly, it is fast and very easy to use. More importantly, they have great teams to assist you analyzing your data. You can also learn about the updates in the sector and teams are very open minded to new ideas in order to develop their product. You can create different value added projects together for your need.

Cons

Actually there is not because I can reach them whenever I need and team members are very passionate.

Review Source

YP

Yash P.  
Senior Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great analysis tool for ecommerce business"

April 14, 2024

4.0

It is great to work with Datadot. It helped me a lot.

Pros

I like Datadot a lot as it is perfect tool to analyze and monitor each and every part of business. Also they have very helpful and enthusiastic team which helps us a lot.

Cons

I don't think there are any dislike in Datadot as of now

Review Source

EG

Evren G.  
Managing Partner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Media&Ecommerce perspective of Datadot"

January 5, 2024

4.0

Pros

User friendly UI and accessability of the data we need to define the strategical approach for our high end customers such as Vestel etc. We are using as a magical tool to evaulate, track and the optimize the presence of brands inside the marketplaces.

Cons

We are eager to get data and our request is limitless. Looking forward get much more media buying related data soon. Thanks to the hard working team inside the datadot, they are developing any of our request it did not included in the platform.

Review Source

ME

Metin E.  
E-Commerce Manager  
Retail  
Used the software for: 1-2 years

### "Best and easist business analyze you can get "

December 8, 2023

4.0

Datadot enables us to manage and respond to our business needs in a modern and effortless manner. I can't envision life without their service or a similar one anymore.

Pros

Facilitating swift setup Gaining instant access to essential resources Constantly enhancing content Holding monthly meetings to stay updated on market developments.

Cons

Because of the rapid pace of e-commerce operations, the data displayed on the platform may become inaccurate owing to updates occurring two to three times per day.

Review Source

MC

Melis C.  
Head of ecommerce  
Cosmetics  
Used the software for: 1-2 years

### "One of the best tool for ecom users"

December 14, 2023

5.0

Favorite team for all analysis and develop our business as theirs

Pros

Real time data with a user friendly dashboard, and all necessary analysis to take action and scale up your business

Cons

Actually no “least” about datadot because if you tell , then team develop it immediately

Review Source

GÖ

Gözde Ö.  
Junior Product Manager  
Cosmetics  
Used the software for: 2+ years

### "Datadot Review"

November 1, 2023

4.0

Pros

Keywords into Actionable Insights. World Cloud generates a visual depiction of frequently employed words in customer reviews. The word size corresponds to how often they are used, simplifying the task of spotting crucial concerns and subjects requiring attention. Filter and scrutinize customer reviews according to particular topics, timeframes, and emotional tones. Detect areas necessitating enhancement and the features and advantages cherished by customers. Acquire insights into customer sentiment and pinpoint trends and patterns to propel business expansion.

Cons

I like keywords into Actionable Insights.

Review Source

MCM

Mert Can M.  
Brand Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "An indispensable element for e-commerce."

November 1, 2023

5.0

Pros

What I liked most about Datadot was their exceptional attention to detail and their commitment to delivering results that positively impacted our e-commerce business. Their expertise in data analysis and digital marketing strategies was invaluable. They not only understood our specific needs but also tailored their services to address our unique challenges effectively. The level of personalized support and dedication they provided truly stood out.

Cons

Following improvements made to the site speed, it can now be faster. The Datadot team worked diligently to address our concerns, and we've seen noticeable enhancements in our website's loading times. This improvement positively impacted the user experience and our overall online performance

Review Source

EB

ECE B.  
eCommerce Markating Manager  
Retail  
Used the software for: 1-2 years

### "Easy to Use & Data-minded set up "

January 5, 2024

5.0

Pros

Team Energy & Dedication - When I talk to any member of Datadot's team, their energy and dedication encourage me to work on more data and insights! Easy to Use - The interface and product solutions making it easy to drive more insights

Cons

I don't currently have any improvements areas.

Review Source

şT

şevva T.  
modern channel trade marketing ıntern  
Consumer Goods  
Used the software for: 6-12 months

### "Working with Datadot"

October 18, 2023

4.0

Pros

Sku Scorecard and banner page is more impactful for us

Cons

Data tracking process can be more helpful than now

Review Source

DB

Didem B.  
Head of e-commerce  
Consumer Goods  
Used the software for: 2+ years

### "Define Datadot experience"

January 4, 2024

5.0

Datadot is the perfect tool for people who want to monitor every aspect of their business at the highest level and who want to successfully leverage the intricacies and analytics of e-commerce. It also facilitates business development because of the team management that is engaged in the task.

Pros

because I am not able to manually follow it because it generates and makes sense of so much data. Additionally, it monitors data so that we can derive conclusions. Data are displayed in a chart or another practical style.

Cons

Formats or data can occasionally become corrupted, causing incorrect delivery.

Review Source

AA

Akono A.  
Helpdesk  
Computer & Network Security  
Used the software for: Less than 6 months

### "Datadot review"

January 12, 2024

5.0

Nous avons maximisé sur les fonctionnalités essentielles au début et peut après nous avons implémenter la solution complète afin de prendre totalement le contrôle

Pros

Datadot fournit l'un des meilleurs services de gestion des plateformes de E-commerce. Ce qui m'a le plus marqué c'est la fonction de prises en charge

Cons

J'ai un peu été retissant avant d'utiliser cette plateforme car je ne comprenais pas encore comment elle fonctionnais. Mais après avoir été aidé par le service en ligne j'ai enfin comprise de quoi il s'agissait.

Review Source

TA

Tilsim A.  
Senior Product Manager  
Cosmetics  
Used the software for: 2+ years

### "Ecommerce Life changer"

November 23, 2023

5.0

Pros

It saves time when we need benchmark, it gives great consumer insights helping us create our marketing strategies.

Cons

It’s not integrated with our ERP program, that’s why we have to manually add when a new product comes.

Review Source

BK

BESTE K.  
E-commerce web site sales and Business Development Assistant Specialist  
Textiles  
Used the software for: 6-12 months

### "I can track stock very effectively."

January 5, 2024

5.0

Pros

I can examine our product contents in detail and compare them with competing companies.

Cons

There is currently no area that I do not find effective. When this happens, we meet with the official and make arrangements.

Review Source

BC

Bora C.  
Ecommerce specialist  
Food & Beverages  
Used the software for: 6-12 months

### "Good Product but needs improvement"

November 6, 2023

4.0

Pros

Ease of use and practicality is the things I like the most about Datadot

Cons

Sometimes I would like to create my own dashboards and graphics but the system doesn’t have the ability to do so.

Review Source

EK

Elif K.  
Jr. E-Commerce Specialist  
Furniture  
Used the software for: 1-2 years

### "It's an innovative product."

October 18, 2023

4.0

Pros

Datadot is very useful for us in analyzing customer comments. We can identify the issues that are most important to customers and easily determine where we need to take action.

Cons

In Datadot, reviews that contain only points and no comments reflect negatively and I think this can lead to incorrect outputs. I think it would be good to make an improvement at this point.

Review Source

KC

Kardelen C.  
Marketing Specialist  
Retail  
Used the software for: 1-2 years

### "my review-gp"

January 5, 2024

4.0

Pros

In addition to being useful, the panel is very good for the development of products.

Cons

Since I had difficulty in interpreting the analyzes and filtering the products, I did not find the data interpretations in the panel very understandable.

Review Source

ET

Elif T.  
Product Manager  
Cosmetics  
Used the software for: 6-12 months

### "Datadot User Usage"

November 23, 2023

5.0

Pros

Improving data analysis in real time.Having a user-friendly and straightforward infrastructure

Cons

Data gathering channels that incorporate various channels that can create additional competitive analysis

Review Source

VR

Verified Reviewer  
Digital Analytics & Insights  
Consumer Goods  
Used the software for: Less than 6 months

### "A new feature that you must give a try!"

October 11, 2023

4.0

Pros

It likely provides a centralized platform for managing user accounts, which can make it easier to handle authentication, authorization, and user-related tasks.

Cons

Depending on the specific features and capabilities of Usersdot, there may be limitations on how extensively it can be customized to fit the unique needs of a business.

Review Source

VR

Verified Reviewer  
ecommerce specialist  
Food & Beverages  
Used the software for: 6-12 months

### "B2B review"

October 18, 2023

4.0

B2b panel could get better

Pros

It has features that differentiate it from it’s competitors

Cons

B2B panel of the datadot is not as goog as b2c side of platform

Review Source

MA

Melis A.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Feedback"

November 1, 2023

3.0

Pros

Snapshot is my favorite. To be able to see all the details in realtime is effienct

Cons

Most of the time it’s not ease to use so sometimes it’s complex

Review Source

SD

Sevcan D.  
Assistant Brand Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Useful Product"

January 5, 2024

4.0

Pros

Datadot helped me to gain a clearer understanding and insight regarding the sector, products, and customer views and reviews. It helped us compare and find pain points to improve. Seeing the ranging prices and campaigns were very useful optimize ours.

Cons

The only con I can think of was the amount of updates it had. This made some processes longer such as data entry and it took a bit time to adjust

Review Source

BUY

Bahadir Ugur Y.  
Assistant Brand Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Toys Category"

January 5, 2024

4.0

Pros

They convey the latest trends in the toy sector on e-commerce websites quite well and comprehensively

Cons

I had a hard time finding its shortcomings. They generally meet expectations.

Review Source

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