# Buttondown Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Buttondown the right Email Marketing solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10008721/Buttondown/reviews

---

Buttondown

4.8 (114)

[View alternatives](https://www.capterra.com/p/10008721/Buttondown/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Buttondown

Ease of use

4.5

Customer Service

4.9

## Pros and Cons in Reviews

KM

Kolawole M

Engineering WriterWriting and Editing, 2 - 10 employeesUsed the software for: 6-12 months.

“The tool job is to help you craft emails and send them, it does it best.“

May 26, 2025

AK

Alexander K

CEO and FounderMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“So it might be a cookie-setting issue or so, not sure. And there was incidence in August where emails were stuck in the "Draft" status and I didn’t know why.“

September 6, 2025

SN

Steph N

Freelance Editor and WriterWriting and Editing, Self-employedUsed the software for: Less than 6 months.

“I've just begun to build my email list, and Buttondown makes it incredibly easy to add subscribers, prepare, and send each "campaign."“

May 19, 2024

SN

Steph N

Freelance Editor and WriterWriting and Editing, Self-employedUsed the software for: Less than 6 months.

“I would like a way to select fonts and a means of centering the text, but, so far, I haven't discovered how to do so.“

May 19, 2024

DR

David R

Towering FigureArts and Crafts, Self-employedUsed the software for: More than 2 years.

“The interface is beautiful and IT WORKS, the free analytics provided are just what I want, and the personal service is unmatched.“

August 29, 2024

SK

Scott K

Owner, EngineerComputer Software, Self-employedUsed the software for: Less than 6 months.

“One of the only things I've found missing so far is that I'd like an option to go back and schedule posts that were published before setting up Buttondown. With the current feature set, I'd have to set up separate emails manually for those "ignored" emails from before I used the service.“

September 14, 2023

ES

Ezra S

CreatorHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“The default templates and options are appropriate for most basic newsletters, and I was up and running in no time.“

July 23, 2024

BL

Ben L

WriterNewspapers, Self-employedUsed the software for: Less than 6 months.

“It doesn’t look like I’m able to use any analytics software.“

May 25, 2025

## Showing most helpful reviews

Showing 1-25 of 114 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adriano M.  
Owner  
Internet  
Used the software for: Less than 6 months

### "The best service I have ever received"

January 20, 2025

5.0

In addition to being easy to use, the company provides personalized support: the team quickly responds to any email you send them, making the experience of using the service as close to being served by someone at the counter of a store with years of tradition as possible, rather than the cold service of a mega corporation. Those who like to be well served will love Buttondown.

Pros

Easy to use interface, focused on what really matters, making it easy to understand how to use it

Cons

The email template is customized using CSS, which is quite flexible. However, it is necessary to know how to work with this format. Nothing that requesting changes from ChatGPT can't solve.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The cost was very high, for many features that I didn't use, making it a complicated tool to use.

Review Source

AK

Alexander K.  
CEO and Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "A robust, non-fancy email newsletter tool for Indie creators - with only the features I need"

September 6, 2025

5.0

My 2,5 years with Buttondown has been great overall! I sent my first Buttondown-powered email on March 25, 2023 I upgraded to the Basic plan $9/mo on Oct 10, 2024 so I can send from a custom domain I upgraded to the Standard plan $29/mo on Feb 5, 2025 so I can host my archive on a custom domain and I can access automations I’m happy where I am right now

Pros

The customer support is helpful, friendly, fast and actually willing to help me solve each problem I'm facing. The editor supports Markdown and feels well-developed for plain-text emails :)

Cons

I cannot stay logged in after my initial login. It might be a Safari problem because I have experienced issues like these with Safari too. So it might be a cookie-setting issue or so, not sure. And there was incidence in August where emails were stuck in the "Draft" status and I didn’t know why. So I contacted the customer support, they apologized and explained what was going on, see → \[sensitive content hidden\] - it was basically bug fix that was rolled out in the afternoon but introduced a new bug, and because this change was made on the weekend (and the support operates Monday-Friday), they didn’t notice customers flagging the issue to support until the evening. So, in less than 1 hour the issue was resolved, which I find to be a reasonable time.

Switched from

[Hey](https://www.capterra.com/p/236352/Hey/)

With HEY, I didn’t like that blog posts were linked with emails. So if I want to remove just the blog post, I would also remove the email and therefore lose track of what I sent. I also didn’t like that emails I sent (blog posts I wrote) were stuck in the inbox (Imbox), because I prefer a zero-email inbox.

Review Source

VL

Vincent L.  
Sommelier  
Wine and Spirits  
Used the software for: Less than 6 months

### "Work in progress"

April 16, 2025

3.0

I've had to spend a lot of time to understand how to configure the whole thing. It's not as intuitive as Mailchimp.

Pros

The price is good. Most of the features you are looking for are there.

Cons

Lake of flexibility regarding how you can setup things. I used to work with Mailchimp which for me, is the best. It sometimes feels like it's incomplete.

Alternatives considered

[Substock](https://www.capterra.com/p/10027794/Substock/)

Reason for choosing Buttondown

Substack couldn't allow me to play with images, text and hyperlinks easily.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I use to pay 2 200 $ CAD per year for a "free" newsletter. I save more than 50 % of that cost with Buttondown.

Review Source

DP

Dusty P.  
Author  
E-Learning  
Used the software for: 1-2 years

### "An excellent newsletter service"

January 25, 2025

5.0

Have been using the service for two newsletters for about a year. It is always a “friendly and delightful” experience. The developers care and it shows.

Pros

Simple and powerful, a rare combination. Interface stays out of the way. Free tier is generous. I recently bumped to the paid tier and felt I was getting excellent value. As a developer, I particularly like how easy the subscribe form is to set up and customize. The competitors all tried to do something dumb with an Iframe and it didn’t integrate well with my sites. In a world where social media is trying to control the message as well as the means, it is vital to have a direct way to contact those interested in my work.

Cons

Sometimes I think I’ve sent a message but it’s actually still in draft. The ui occasionally glitches on Safari.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Buttondown

I probably looked at more than I discussed. Button down was hard to find, but once I found it and tested it on my site it was a no-brainer to keep. Everything else looked out of place or broke the layout in the subscribe form, or required a backend integration,, but my site is backendless.

Switched from

[Sender](https://www.capterra.com/p/139770/SENDER/)

The subscribe form was designed for technically incompetent users and I’m a real developer. I wanted a form action.

Review Source

KM

Kolawole M.  
Engineering Writer  
Writing and Editing  
Used the software for: 6-12 months

### "Great for beginners and people starting to write. "

May 26, 2025

5.0

Buttondown is a solid choice if you’re starting a newsletter. The pricing at scale takes a bit of reading to understand, but it’s fair. For under $100, you can cover a year and focus on writing. It’s the best email tool I’ve used so far. Simple, focused, and does the job well without unnecessary features. Customization is solid, and the writing experience is smooth.

Pros

I like many things about the product, but it is the first email newsletter tool. I've used some in the past, but I can say that: - Buttondown provides the best experience because of simplicity over complex features. - The tool job is to help you craft emails and send them, it does it best. - The tool has quite a lot of features for customization.

Cons

The pricing when scaling is a little bit obscure, but understandable after a lot of reading. This is a tool I'll recommend if you are starting to write. The starting plan is also very reasonable, so with less 100$, you can secure one year to work on your growth and content.

Review Source

RPG

Randall P. G.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Unparalleled Newsletter Service"

February 22, 2025

5.0

I migrated from Nazi-supporting Substack, knowing that I was moving from a free service to a paid service. But I don't mind paying when I feel like the product that I'm getting is worth it. This is the program I tell my friends to go to.

Pros

Buttondown is the perfect solution for newsletters. I'm very happy that this was the choice I made when migrating away from the "traditional" newsletter services. It feels personal and I love supporting them.

Cons

Nothing. I'm not simply saying that to "fill in the blanks". It's a great service.

Alternatives considered

[Ghost](https://www.capterra.com/p/151947/Ghost/)

Reason for choosing Buttondown

I liked the personalization of Buttondown versus Ghost.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I originally switched to Substack from Mailchimp. Then, I left Substack because of Nazis. I don't like the way that Substack did business.

Review Source

MG

Mackey G.  
Digital systems wrangler  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Buttondown is terrific"

May 12, 2025

5.0

I've switched all my newsletters/clients to Buttondown. It is the best newsletter software available, IMO.

Pros

Excellent focus on customization and developer freedom, but not marketing feature overload.

Cons

I literally don't dislike anything about it. It's perfectly focused on what it does. Every time I've wanted to do something nuanced, Buttondown has made it easy.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Buttondown was more focused on my core needs.

Review Source

BL

Ben L.  
Writer  
Newspapers  
Used the software for: Less than 6 months

### "My current experience with Buttondown "

May 25, 2025

5.0

So far, I like it. It’s quick, simple and seems to have a lot of functionality. I’m able to just produce a newsletter and enjoy it.

Pros

It’s easy to get started and it didn’t take too long to find some of the needed functions. I do like that price can be more open.

Cons

It doesn’t look like I’m able to use any analytics software. I don’t see a way to copy and paste the code.

Switched from

[Ghost](https://www.capterra.com/p/151947/Ghost/)

Had a technical issue and support was not available. Also, availability wasn’t disclosed until I sent my email. I moved my email list here and am using Ghost with another provider (not Ghost Pro) for a homepage.

Review Source

AD

Anil D.  
Publisher  
Internet  
Used the software for: Less than 6 months

### "Easy to configure and get started "

March 31, 2025

5.0

Very easy overall, especially compared to the alternatives with less customization.

Pros

Great support, very customizable. And message delivery is very reliable.

Cons

Took a minute to understand all the different settings.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Buttondown

Substack management are unprofessional and not suitable for any business

Review Source

AB

Aman B.  
Developer  
Design  
Used the software for: 6-12 months

### "Buttondown UI fan "

January 29, 2025

5.0

Incredibly impressed. I signed up 4 years ago, and yet they maintained my account throughout their many upgrades ane everything remained working fine!! The design is just absolutely beautiful and I can't get enough of the UI

Pros

The design is very nice and the product is super easy to use. I didn't even have to refer to the docs even once.

Cons

Some of the essential features like tags could be available with the free version

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Insanely complicated, garbage pricing for the same level of service as Buttondown

Review Source

PL

Patrick L.  
Sr. Brand and Product Designer  
Design  
Used the software for: Less than 6 months

### "Lovely prooduct."

January 8, 2025

5.0

Love it. Also great to have direct contact with the people behind it.

Pros

The straight forwardness and lack of fluff.

Cons

A bit more design possibilities to have more control over the look and feel. And some more guidance in the technical parts like loading variable content like names in the emails.

Review Source

cH

céline H.  
typeface designer  
Design  
Used the software for: Less than 6 months

### "font choices "

January 15, 2025

4.0

i switched from social media to newsletter and love it! i have used other platforms before but buttondown feels much friendlier and easier than mailchimp

Pros

i love the pricing, the intuitive design and functionality

Cons

i’m a type design and graphic designer. i think there could be more choices when it comes to the fonts and layout options you have. i’d be super happy to look at this with you if you are interested

Switched from

[Instagram](https://www.capterra.com/p/210721/Instagram/)

i wrote a long article on www.celine-hurka.com

Review Source

ES

Ezra S.  
Creator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing first experience - everything I needed, nothing I didn't"

July 23, 2024

5.0

It's been positive - the app mostly gets out of the way so I can focus on writing! I'm excited to grow my newsletter on Buttondown.

Pros

Buttondown is a full-featured email newsletter provider that stacks up nicely against all of the other competing platforms, especially for someone starting a low-volume, new newsletter. It is a relatively simple platform, which is a godsend when starting out as an independent creator. The default templates and options are appropriate for most basic newsletters, and I was up and running in no time. Sent my first newsletter a couple of weeks ago and I've been thrilled by the response.

Cons

On the whole, it's on the basic end of newsletter providers I've used. You are limited in the customization options (especially if you don't want to dive into the stylesheets yourself!) and I experienced a little bit of roughness around the edges when scheduling my first email newsletter (see my notes about scheduling elsewhere in my review). Finally, the price, fair and a great value, is higher than some of the alternatives. But it feels good to support a business that cares about its customers and provides responsive and quality support.

Alternatives considered

[beehiiv](https://www.capterra.com/p/249823/beehiiv/)

Reason for choosing Buttondown

Buttondown is an independent company that has demonstrated its transparency and ethics. In this space, there aren't any companies that come close in these areas.

Review Source

Response from Buttondown

July 29, 2024

Thank you for the kind words, Ezra! And we're working on that first-run scheduling flow right as we speak :)

NO

Nadia O.  
Founder and CEO  
Computer Software  
Used the software for: Less than 6 months

### "So glad to have moved over from Mailchimp!"

September 18, 2024

5.0

Pros

I love the clean, functional simplicity of it, with smart defaults. It's competitively priced and has great built-in subscription functionality. The \[sensitive content hidden\], has been incredible with my onboarding. He personally helped me move over from Mailchimp and has been on hand to answer any questions I have regarding getting used to the new platform. I'm so happy to be with Buttondown now.

Cons

It wasn't always clear how to adjust certain default settings, especially ones related to design, but Justin has been on hand with prompt responses whenever I've had a query.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I was paying a lot for not a lot. To name a few issues: the interface to put together my campaigns was clunky, there was no functionality for subscriptions, and the free archive view was limited to twenty emails.

Review Source

SC

Sascha C.  
Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Easy, fast, no fussing around"

September 4, 2024

5.0

Pros

Buttondown offers the easiest and fastest way to set up a regular newsletter. From registration to scheduling in five minutes.

Cons

All I want: The UI could be a tad snappier.

Alternatives considered

[phpList](https://www.capterra.com/p/197709/phpList/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Buttondown

Core functionality for my use case is writing newsletters. Buttondown excels at that.

Review Source

MM

Mike M.  
Design Director  
Design  
Used the software for: 2+ years

### "Buttondown is excellent. No reservations."

June 24, 2024

5.0

I've been with Buttondown for a couple of years and whenever I've encountered an issue and emailed \[sensitive content hidden\] about it I always get a quick response and he always fixes the problem.

Pros

Does what I need it to do. Does it very well.

Cons

It seems to be dipping a toe in AI. Not a big toe, maybe a pinkie. No one needs this.

Reason for choosing Buttondown

Personal recommendation from someone I trust.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is union-busting. Substack is full of nazis.

Review Source

EMA

E M A.  
Author  
Publishing  
Used the software for: Less than 6 months

### "Great team, transparency, customization, and end product"

November 17, 2023

5.0

Pros

The first three things that drew me to Buttondown when a friend suggested it as a possible alternative to Substack: (1) Free tier that includes unlimited customer service. Many newsletter platforms are doing away with free tiers entirely, and those that still have them typically limit free customer service to the first 30 days, which is basically useless to someone like me who only sends out one newsletter per month. (2) Ability to important subscribers and past issues from Substack, as I was looking specifically to move away from Substack for a variety of reasons. (3) The transparency! Going through the pages about Buttondown and its use really impressed me. I was amazed to even find a page about when and how Buttondown provides information to law enforcement - all platforms have a clause in their privacy policy about providing information to law enforcement if they must, but this is the first time I've ever seen a platform describe in what situation this would happen. Since starting to use Buttondown: I like how easy it was to important everything from my old Substack. I love that I've been able to customize my newsletter's look more than I could on Substack. I love that there's built-in alt text and that alt text is included in the "are you really ready to publish" checklist! And I've had a great experience with \[sensitive content hidden\] and the customer service team.

Cons

It's not very intuitive, which does create more of a learning curve for me as someone who isn't tech savvy than I might have on other platforms. However, this is offset by the pages and pages of resources and guides to using Buttondown (as well as the fantastic customer service).

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Buttondown

I wasn't happy with any of the major platforms. Some of them had no free tier, while others had a free tier with laughably limited customer service. I was also concerned that I might switch, quickly find out something terrible about the company, and immediately want to switch again. When a friend found Buttondown while helping me search for additional options, I really liked Buttondown's transparency and pricing options. I was a little apprehensive about trying it because it seemed like it might be harder for me to use, but it's actually been just about as easy as Substack! There's been a little bit of a learning curve, but in some cases that applies to things I couldn't do on Substack anyway (like create a custom header and footer for my newsletter).

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Okay, I actually switched from SUBSTACK, but it's not coming up as an option in the dropdown. Anyway, I switched away from Substack for a number of reasons, the top of which were anti-trans rhetoric being heavily monetized on and by the platform and concerns over privacy and intellectual ownership.

Review Source

PI

Paul I.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Powerful, flexible, dev-friendly newsletter service with awesome support"

June 9, 2023

4.0

I look forward to working with Buttondown. There aren't many services I can say that about. Plenty of "ick" with a lot of the tech I have to deal with. When it’s time to work with Buttondown, it’s a relief, because it’s so thoughtfully designed. I can also clearly see

Pros

The most important quality of Buttondown for me is that it plays nicely with my own CMS, which existed for many years before I started a newsletter. Even though I’m happy to give credit to Buttondown for powering my newsletter, I am very happy to be able to publish a newsletter that looks like a product of my business. Another critical integration factor: with just a handful of API calls, my premium subscribers can also be in my bespoke membership program on my own website. Noice.

Cons

It is a little bit rough around the edges, as you would expect from any small shop with a complex product. But don’t get me wrong, this barely qualifies as a not-liking: all products have issues, and I would much rather spar with bugs with a responsive and thoughtful developer any day of the week.

Alternatives considered

[Mailcoach](https://www.capterra.com/p/204077/Mailcoach/)[Memberful](https://www.capterra.com/p/10004360/Memberful/)[Patreon](https://www.capterra.com/p/230186/Patreon/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Buttondown

Smaller shop, thoughtful and flexible features, developer friendly, nice API. And I liked the values advertised (e.g. passing on some revenue to open source projects).

Review Source

AR

Alis R.  
author  
Writing and Editing  
Used the software for: Less than 6 months

### "So Far So Good"

January 21, 2024

5.0

Overall positive. I've just barely started, and have only sent out one newsletter so far, but it seems to have worked fairly seamlessly and I will continue to expand my knowledge base for the platform as I use it more. I particularly appreciate \[sensitive content hidden\] helpful support and his cheerful and incredibly patient disposition.

Pros

I very much appreciate the support. I was able to schedule a half hour call with \[sensitive content hidden\] where he answered my questions. He seamlessly migrated my subscribers and archives over to Buttondown. Overall, once the DNS Records were switched, sending an email has been fairly straightforward, which I appreciate, as well as being able to choose between Markdown, HTML, or a mode in which it's done for me. The look is clean, and the archives page is easy to scan. The pricing (Standard) is reasonable.

Cons

I found it difficult to set up in large part because much of the "language" is foreign to me. My hosting server's help desk ended up switching the DNS Records for me because I didn't understand the directions. As well, I don't have the settings fully set up because I don't understand some of them. A lot of this is my own ignorance; some of it might be helped with a little more explanatory text or even "explain it to me like I'm a five year old" text. I very much hope comments are enabled when that is possible.

Reason for choosing Buttondown

Testimonials by people like Charlie Jane Anders and Ed Yong. Promised ease of use. Praise for it having good support. Price point (using the annual payment, it was affordable for me).

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I actually switched from Substack but I wasn't offered that as an option, so I chose Mailchimp instead because I used it before I went to Substack. I left Substack because of Substack's policy of monetizing and amplifying transphobic and Nazi newsletters.

Review Source

JH

John H.  
Artistic Director  
Arts and Crafts  
Used the software for: 6-12 months

### "Button down solved our issues"

February 28, 2024

5.0

A fantastic service that far exceeds the majority of other email marketing and campaign management services out there.

Pros

It’s such a clean and rich control panel. The whole set up for how you deliver campaigns in button down is better than all other services we’ve used.

Cons

Nothing. Buttondown just works well across the board.

Reason for choosing Buttondown

The level of service and how clean the process is.

Review Source

TH

Thom H.  
owner  
Publishing  
Used the software for: Less than 6 months

### "Finally Found Favorite"

May 27, 2024

4.0

So far, my experience has been quite favorable.

Pros

Easy to set up, easy to manage, but frankly it's the only reasonably priced solution that doesn't require a lot of extra work. I've played (briefly) with a lot of the main contenders, such as MailChimp, and for solid, basic email handling at a reasonable price, Buttondown is a clear winner.

Cons

A couple of the create/send interactions have what seem like an extra, confusing step in them.

Reason for choosing Buttondown

In the end, email these days is about cost versus aggravation. Buttondown has both under control compared to all the other products I looked at and sampled.

Review Source

MC

Mags C.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "A friendly, approachable newsletter tool that puts the controls in your hands"

October 17, 2023

5.0

I’ve been using Buttondown to write and distribute a personal newsletter — I take paid subscriptions, but it’s essentially a small-scale, stand-alone creative project. While there are many newsletter tools that cater to users like me, I chose Buttondown because of the high degree of control it gives me over my user experience and — not unrelatedly! — because it’s clearly built to be a newsletter tool, not a walled garden social network (which I’m a little wary of locking my creative work into these days). I’ve been very pleased with it so far, and found the learning curve manageable as someone who’s not a programmer — I’ve described it to friends as sort of an “editing Wikipedia” level of complexity. I would recommend it!

Pros

Accessibility; range of options; simple but powerful tool that does its job well

Cons

Slight learning curve and/or “intimidated by wall of so many options” feeling when starting; relative lack of social network-like interactions between newsletters is a pro for me but could be a con for some

Review Source

NS

Nora S.  
Artist  
Entertainment  
Used the software for: 6-12 months

### "Excellent functional newsletter for clear communication and tracking"

June 6, 2023

5.0

I have reached a much wider audience and built respect for new parts of my practice by starting a Buttondown newsletter. Really happy to have made this choice.

Pros

Buttondown was the first newsletter I began with for promoting my work and sharing my writing. I have found it extremely user-friendly and clean/easy to work with. I also like that it's actually a bit more of an underground pick and that my newsletters don't look like everyone else's. The customer response time for getting questions answered is SUPER fast and I love that adjustments are always being made. The overall experience and interface make me WANT to and look forward to sending out my next newsletter. Paid option also feels fairly priced. Overall, really happy with the choice and glad I did it.

Cons

One thing I don't totally understand is that when people reply to newsletters that have gone out, the newsletter email body comes out super widened rather than fitting the screen. This seems not good for the potential that people might forward the one they receive to others, and that that might come out hard to read on the next reader's end. That said, not sure if this is a bug just on my email end or actually affecting others.

Reason for choosing Buttondown

I liked that it was a small company with clear, simple parameters and a sense that I'd be able to directly communicate with support. I didn't want to be one more Substack, and I liked the aesthetic and simplicity of design.

Review Source

Justin G.  
Boss  
Computer Software  
Used the software for: Less than 6 months

### "Great option for technical buyers"

December 11, 2023

4.0

Pros

\- Good feature breadth - Highly responsive customer support - Pricing very compelling relative to Substack

Cons

\- UI lacks polish - Emails / contacts UI is feature poor and difficult to navigate

Review Source

JA

Janell A.  
Master of all  
Arts and Crafts  
Used the software for: 6-12 months

### "Buttondown is easy to use with all the right features."

June 12, 2023

5.0

Pros

I love that Buttondown is simple -- easy to get in and see data, easy to write an email, easy to checkout subscribers details. Unlike other platforms that provide the kitchen sink, and even the whole dang house sometimes -- AKA overwhelming -- Buttondown is focused and sleek. It lets me get in, do what I need quickly, without distractions.

Cons

On first logging in, I'm directed to the "Emails" page. I normally check subscriber count, so it would be nice if the top nav bar had text saying "You have x subscribers and x% open rate". It is only a few clicks to get to those details though.

Reason for choosing Buttondown

Simplicity

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.