--- title: "Assistance Online Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Assistance Online Software - reviews, pricing plans, popular comparisons to other Towing products and more." source_url: "https://www.capterra.com/p/10008738/Assistance-Online/" page_type: "product" language: "en" --- # Assistance Online Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Assistance Online ## What is Assistance Online? Cloud-based towing solution that helps businesses manage billing, dispatching, order entries, and more. ## What is Assistance Online used for? [Towing](https://www.capterra.com/towing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €350 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Assistance Online?[Manage this product listing](https://www.g2.com/products/assistance-online/claim_requests/new?auto=true) ## Assistance Online Overview Updated August 2026 AI summary Assistance Online supports small businesses in the towing sector with tools for assignment, dispatch, and work order management, alongside client and employee management. It features billing, invoicing, job costing, and commission tracking, plus a client portal, chat, mobile access, and customizable reporting. The software is accessible via web and mobile devices, and integrates with third-party systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Assistance Online 0.0 VS. [4.8 (82)](https://www.capterra.com/p/94188/Towbook-Management-Software/reviews/) Starting Price €350 Usage Based, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (81) Value For Money 0.0 (0) Value For Money 4.8 (68) Customer Service 0.0 (0) Customer Service 4.8 (79) ## Assistance Online alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (214)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Assistance Online Features and Usability ### What are the key features of Assistance Online? Assistance Online offers work order management, job management, and dispatch management for coordinating service tasks. It also includes billing and invoicing, job costing, and commission management for financial tracking, plus client management, a client portal, chat and messaging, activity tracking, alerts and notifications, mobile access, and reporting and statistics. Getting Started and Support ### What training and onboarding options does Assistance Online offer? Assistance Online provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Assistance Online offer? Assistance Online provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels let users get answers through written resources or direct contact. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features Accounting Integration Integrate with a third-party accounting system Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills Billing & Invoicing Create, manage, and send invoices or bills to customers Assistance Online 29 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €350.00 Usage Based,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.