# Assistance Online Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Assistance Online Software - reviews, pricing plans, popular comparisons to other Towing products and more.

Source: https://www.capterra.com/p/10008738/Assistance-Online

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# 

 Assistance Online Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Assistance Online

## What is Assistance Online?

Cloud-based towing solution that helps businesses manage billing, dispatching, order entries, and more.

## What is Assistance Online used for?

[Towing](https://www.capterra.com/towing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€350

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Assistance Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rgbplus.nl&name=Assistance Online)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Assistance Online

0.0

VS.

[4.8 (34)](https://www.capterra.com/p/161899/Cetaris-Fleet/reviews/)

Starting Price

€350

Usage Based, Per Month

Starting Price

$1000

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (34)

Value For Money

0.0 (0)

Value For Money

4.5 (30)

Customer Service

0.0 (0)

Customer Service

4.8 (32)

## Assistance Online alternatives

[4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting price

$188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about Assistance Online

Features and Usability

### What are the key features of Assistance Online?

Assistance Online offers job management and work order management, plus assignment management and dispatch management for service coordination. It also includes billing and invoicing, job costing, client management, and a client portal. Additional features include GPS, mobile access, electronic signature, customizable reports, alerts and notifications, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Assistance Online offer?

Assistance Online provides in person training, live online sessions, and documentation. In person training supports direct, face-to-face instruction, live online sessions offer guided remote setup and learning, and documentation gives teams written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does Assistance Online offer?

Assistance Online provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users direct contact options and self-service help for common questions. With no reviewer feedback on support experiences, no claims can be made about response speed, helpfulness, or recurring frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Assignment Management

Assign issues and tasks based on availability or required skills

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Assistance Online 29 features

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Create, manage, and send invoices or bills to customers

Communicate using direct chat or messages within the system

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Manage, maintain and track the performance of assets and equipment

Access software remotely via mobile devices

Capture signatures via mobile devices

Manage and support multiple locations

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

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## Pricing

Free Trial

Basic

€350.00

Usage Based,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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