# Toro TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Toro TMS the right Transportation Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10008781/Toro-TMS/reviews --- Toro TMS 5 (23) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Toro TMS Ease of use 5.0 Customer Service 5.0 ## Pros and Cons in Reviews JB Justin B Managing PartnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “Pair that with the workflow simplicity it's been a huge improvement for our business.“ October 30, 2024 JB Justin B Managing PartnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “The support team is top notch and the response speed is amazing.“ October 30, 2024 SD Sheila D Pay ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “The support team is very helpful when I am trying to customize something to help simplify our process.“ September 15, 2023 SP Stacy P Office Transportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years. “The ease and simplicity of using but the complexity of all TORO is doing to make you more efficient.“ July 6, 2023 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kami S. Receptionist and Secretary Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent and Great Support Team" July 14, 2025 5.0 Toro significantly reduces the time spent on manual data entry with invoicing and payroll, boosting overall efficiency and productivity. Pros The system simplifies tasks such as dispatching, invoicing and generating reports. Drivers can easily upload documents using their phones. Cons The only thing that I disliked was learning a new software. It took time to learn, but great support on any questions I had. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Our Boss was shown the workflow of Toro and loved the easy access and more productivity for all users. Review Source LE Laura E. Administrative Assistant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "I only wrote a complaint because they asked me to" January 22, 2025 5.0 When we implemented Toro, their team came to visit us multiple times in person, including a two-day onboarding process. I am 25, as is the boss's son, and we required little to no instruction on how to use Toro because it was so user friendly. If you can change your wallpaper on your phone or computer, you can use Toro. The older generation had a small learning curve, but even the \[sensitive content hidden\] has now ditched his written books for our Toro program. It works great for our team, especially when our dispatchers get late night phone calls, because it is fully possible for dispatchers to work from anywhere with this program. I would highly recommend looking into this program if you are looking for modern efficiency. Pros Toro is incredibly user friendly, which makes the program very easy to learn. Any questions our team may have are answered promptly and sufficiently. These things combined make the training process and day to day work flow very smooth. Cons Toro systems rely on drivers to take pictures of their tickets and upload them to the system using their mobile phones. Some of our drivers are older, and have a difficult time with technology. Teaching them how to use the program properly (and getting them to do so without complaint) was the most difficult part of implementing this system. Switched from [Keystone Truck Accounting](https://www.capterra.com/p/69330/Keystone-Truck-Accounting/) Our old program was outdated, and had little to no customer support. Review Source MG Matthew G. Accountant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Toro Review" July 12, 2023 4.0 Pros Toro's website is very user friendly, easy to navigate. Cons Tracking who changes financial data in each individual load. Review Source GB Guyla B. Office Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "We Love Toro!!" January 20, 2025 5.0 We have had an amazing experience with Toro! They have been there for any question we have and always have a solution. Their support team is super quick to get back with us and are super friendly. You can really tell that they work hard to make their program the best it can be and are always open to suggestions we may have. I love that they are continually working to make the program better even though it is already great! Plus the fact that they want to hear how our company works so that they can make the changes needed to make our workday even smoother. Pros There are so many things I love about the program. The ease of the transition from our previous program was way better than I had expected. It is super easy to learn and run. I think the thing I love the most about it is how easy and fast it is to process loads and send out billing. It was super easy for our drivers to learn and makes dispatching easy. Cons I do wish all of the accounting would be in Toro and not have to sync to QuickBooks but honestly it is not that big of a problem to really complain about. Switched from [Keystone Truck Accounting](https://www.capterra.com/p/69330/Keystone-Truck-Accounting/) We have used Keystone for over 30 years and their program has not upgraded much in that 30 years. It was very time consuming and didn't have a very good dispatching system, we actually did not even use the dispatching because it was not efficient at all. Review Source JB Justin B. Managing Partner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Pocono - Switch to Toro! " October 30, 2024 5.0 I have nothing but good things to say. The support team is top notch and the response speed is amazing. Most of the issues we run into are simple fixes or features we hadn't used prior. We couldn't ask for better support. They also are receptive to product feature ideas that would even further help. As they continue to pump out features and improvements they keep you posted on their progress too. Pros The user friendliness is unmatched with all the demos we've done with other TMS software products. Pair that with the workflow simplicity it's been a huge improvement for our business. The process improvement has saved us large amounts of time in dispatch and accounting. Cons We didn't experience many negatives. If I had to pick one thing it was a little intimidating having to enroll in QB to utilize Toro to it's potential. Now, however, it's a breeze. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) Reason for choosing Toro TMS best match for our brokerage and trucking businesses Switched from [TMW.Suite](https://www.capterra.com/p/266770/TMWSuite/) We needed a more efficient solution to avoid having to many personnel and training expenses. The work flow and user friendliness with Toro is huge for us. Review Source RR Rachael R. Accounts payable and receivables Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Toro TMS - Great system " October 15, 2024 5.0 I have had all positive experiences with Toro TMS. It was very mild switch & easy to get accustom to the transition. The Team at Toro is good at the job, the response time is quick when assistance was needed. Would highly recommend Pros Ease of use The quality of the support Friendliness of staff Sync is a more convenient process & it work with accounts in QuickBooks Cons One thing I do not like is the invoice status of paid is shown or carrier pay is seen by users who do not need to see it. This is more of a preference than a con. Review Source KC Kasia C. Office Manager and operations manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "TORO has it all!" October 15, 2024 5.0 By far the best and easiest TMS system I have worked with. Pros I enjoy that they are constantly upgrading. I can run almost everything from this system. The dispatching is quick and easy, once the paperwork is loaded, 2 more clicks and the invoicing is done. With the timesheets, payroll now takes 2 hours, at most, where it used to take most of my Monday. Cons There are still a few more tweeks that timesheet needs, and the reports need. I have every confidence that those will be done eventually though. I would like to be able to search locations by the address and not just the name. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Ease of use and wider range of use, as my boss says, "TORO is a job eliminator". Review Source SW Sue W. Admin Transportation/Trucking/Railroad Used the software for: 2+ years ### "Toro is a great dispatching tool" October 15, 2024 5.0 Awesome and LOVE it. It does everything from inputting loads, dispatching, reports, fuel and even to the payroll aspect. Pros The ease of transition and that toro crew is always available to help with anything and or ideas. Toro dispatching if way easy! Cons Waiting for employee payroll to link to QBO Switched from [Prophesy, a Körber product](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/) Friendly and better integration. WAY better customer service. Review Source KD Kristen D. Vice President of Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Toro is great!" October 15, 2024 5.0 We've had a great experience with Toro! The implementation was seamless and the customer support is incredible. Toro has saved us so much time and now we can focus on growing our business. Pros It has completely streamlined our processes from dispatching to billing. Our entire operation is more efficient than we've ever been. Cons The inability to automatically add late charges to invoices and push through driver settlements to QuickBooks. Alternatives considered [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) Reason for choosing Toro TMS I don't recall the names of the other products we considered. Customer service was the main reason. Everyone was so helpful when we were making our decision. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) We used FLI (not listed.) It was a very outdated program and there was no actual direct dispatching abilities. Review Source SP Sara P. Billing Specialist Package/Freight Delivery Used the software for: 1-2 years ### "Easy and Simplistic" October 18, 2024 5.0 I really enjoy using toro, it is easy to learn and easy to use. Toro has definitely made putting in loads and doing my job much easier compared to our old program we used. Pros The ease of putting in loads and the ease of putting in materials that are on the load. Cons Don't really have any cons on toro, everything runs seamlessly. Switched from [Prophesy, a Körber product](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/) Prophesy was complicated and outdated, trying to put in a load took twice the amount of time. Review Source WC Wanda C. Payroll Transportation/Trucking/Railroad Used the software for: 1-2 years ### "TORO TMS Excellence" February 20, 2025 5.0 Only one word for TORO TMS experience: Wonderful Pros Customer Service! From our initial contact with TORO to setup to startup to NOW! Very quick response time. Courteous, knowledgeable, and efficient. This platform has saved us so much time and energy. There is actually time for a life outside of work since implementation. Cons We just completed our first year of utilizing TORO TMS and I can honestly say there is nothing I don't like. If we need a feature change, addition or fix TORO support, Marco, or Will contact us quickly. Review Source DJ Darci J. Office Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent!!" November 15, 2024 5.0 I love using Toro! It has lightened my load and freed up so much of my time so that I can get other things updated. I was contemplating hiring another person in our office and Toro has taken that place. Pros Extremely user friendly and can work from anywhere! Cons We haven't experienced any negatives at this time Review Source RL Robyn L. Treasurer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Toro TMS Review" October 22, 2024 5.0 Everyone has been excellent and quick to respond to us Pros This product is user friendly. Customer support is fantastic and they always take our suggestions seriously and accommodate our needs Cons Nothing can come to mind with respect to not liking anything Switched from [Prophesy, a Körber product](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/) Money and the easy integration to switch to Toro TMS Review Source SL Shelby L. Compliance Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The very best TMS we have used!" July 24, 2023 5.0 Pros Here's the list of Toro's best features for my company in particular:-Clean, easy to use design without a lot of bloat. It's so much better to look at than other TMS we have used. -Integration with Amazon Relay. A majority of our freight is booked via Amazon and Toro has some great compatibility with Amazon that saves us tons of time. -The dispatch calendar tool allows us to visualize what trucks and drivers we have available at any point in the week, allowing us to book more freight and earn more profit. -Tech support. The tech team is just fantastic. If I have any issues, they fix it for me--sometimes even creating custom solutions for my company to make things faster and easier for us. -Onboarding. The crew that got us signed up with Toro were great to work with. We loved the sales and onboarding/education team. Cons At first we were discouraged by the cost of Toro. It was significantly more expensive than previous software we have used. HOWEVER, we have since found that Toro saves us so much time that it's well worth the expense. The dispatch calendar has also helped us earn more money, which offsets the cost. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)[LoadOps](https://www.capterra.com/p/212861/Optym/)[OpenRoad TMS](https://www.capterra.com/p/10004036/OpenRoad-TMS/) Reason for choosing Toro TMS We did demos with 4-5 other companies, and Toro won out over them all. Review Source JH Jon H. Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Toro TMS" July 12, 2023 5.0 I highly recommend this product to anyone needing a transportation management system. The people at Toro are the best. Service, service, service Pros Ease of operation, Flexibility, Functionality is what Toro supplies. The accounting info integrates with quickbooks and you can build any report you want. The best part of Toro is the people! Always eager to help if there’s a problem. Always using customer feedback to make new improvements. Cons None so far! The product works great..!! Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Reason for choosing Toro TMS Support that I got from the beginning. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Intergration of data already in Toro to QuickBooks. Review Source BF Brian F. VP Operations & Conpliance Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great company to work with...Period" July 17, 2023 5.0 We spent a year reviewing our entire operation and systems. Toro was by far the greatest because what they have really works. I have never found another company that was so willing to take time and discuss their product, taking suggestions on how they could serve us, versus how we would need to change to make something work. Seriously just good people. Pros The ability to take historical CSV data and import into Toro. So simple and saves a ton of time allowing us to focus on receiving payments and taking care of driver payroll. Cons I can't say there is anything that I am unhappy with. Toro has been super responsive to suggestions for changes that help us streamline our operation. Reason for choosing Toro TMS Toro works without a doubt, but the staff is amazing. You get people to speak with, not canned emails. If you take the time to speak with them, you will easily see they form relationships with customers. Review Source KC Karen C. Administrator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Toro TMS is awesome" November 28, 2023 5.0 I work in this system every day for the last year and have found it to really help our business flurish. Pros Ease of use, tracking, invoiceing very easy, dispatching and tracking fantastic, customer service is out of this world, they work with you until you are satisfield. Cons Invoice summaries are sometimes difficult to manage, would like clearer summaries. Reason for choosing Toro TMS Customer service is definitly responsive, other systems leave you on your own until you are very upset and threaten to leave, then they help. Switched from [Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/) Better pricing, and the hands on training we received from the customer service team was unparralleled. Review Source JD Jonathan D. Owner assistant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Fantastic Service" July 10, 2023 5.0 Fantastic, would not recommend anyone else. Pros The attention to detail provided by the team and swift response in resolving issues Cons the dispatch screen is confusing and does not feel natural/ Switched from [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Better services from Toro Review Source MS Mike S. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of use and time savings. " October 13, 2023 5.0 Integration went very smoothly. The team for integration was fantastic. Always worried about switching from a program you know well, and starting over. The team made it very easy. Pros I really like the dispatch page for assigning loads and dispatching trucks. We had another screen on another page that we would reference and use to do the same thing we can do on a single page with Toro. At least 2 hours a day time savings for one location for everything. Cons Nothing was least liked. Everything went perfectly. Review Source SP Stacy P. Office Transportation/Trucking/Railroad Used the software for: 1-2 years ### " Pearson Trucking Inc feels at ease using TORO" July 6, 2023 5.0 Pros The ease and simplicity of using but the complexity of all TORO is doing to make you more efficient. Cons At this time, nothing. We had things we wanted added and TORO made it happen. Review Source MM Michelle M. Financial Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Happy New Customer" January 8, 2024 5.0 Very user friendly. We have an older work force and everyone was able to transfer to this system with ease. Pros This program was easy to integrate with our existing software programs. Cons At this time, I have not seen any cons with Toro. Reason for choosing Toro TMS The price and ease of use. Also, there is no costly annual/maintenance fees. Switched from [Degama DTMS](https://www.capterra.com/p/105650/Degama-Trucking-Software/) This was an outdated system that did not integrate with our existing software programs. Review Source AS Allen S. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great software." August 7, 2023 5.0 Everything has been great so far. We switched from Protrans and this is much better software. Pros Billing, payroll and expense tracking in an efficient package. Cons Payroll integration with Quicbooks still needs work Switched from [ProTransport](https://www.capterra.com/p/141352/ProTransport/) After we saw a Toro demo, we knew it was better than what we had. Review Source SD Sheila D. Pay Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Love Toro" September 15, 2023 5.0 Great. The support team is very helpful when I am trying to customize something to help simplify our process. Pros New age for transportation. Easy to find reports Cons It doesn't get better than them unless they were here doing the steps for me instead of walking me through. HAHA Review Source Talk to a Capterra advisor for free and get results within 15 minutes.