# Numitech Speech Analytics Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Numitech Speech Analytics Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/10008789/Upbe/alternatives --- # Numitech Speech Analytics Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Numitech Speech Analytics ## What is Numitech Speech Analytics? Upbe is the call analysis tool that helps boost sales performance in B2B companies and automate QA & Call Center processes in big corporations. For B2C companies (mainly banks, insurance or telcos) we reduce the cost of call analysis in up to 70%. For B2B companies (software companies) we make sales teams perform better by excelling the sales pitch & the qualifitation process. ## What is Numitech Speech Analytics used for? [Speech Analytics](https://www.capterra.com/speech-analytics-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €2500 Usage Based, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Numitech Speech Analytics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://telavox.com&name=Numitech Speech Analytics) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Numitech Speech Analytics 4.8 (5) VS. [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price €2500 Usage Based, Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.5 (560) Value For Money 4.7 (3) Value For Money 4.4 (305) Customer Service 5.0 (4) Customer Service 4.4 (328) ## Numitech Speech Analytics alternatives [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Highest Rated [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Modjo](https://www.capterra.com/p/215663/Modjo/) [4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/215663/Modjo/) [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/) [4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/27609/VanillaSoft/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Monitoring 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Compliance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Performance Metrics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Search/Filter 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Numitech Speech Analytics 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Assembly of graphs and charts for visualizing and tracking statistics/metrics Caters to sales teams Manage and support multiple languages Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Systematic evaluation of various aspects of a project or service to prevent defects or issues View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Access, combine, transform, and store data without the help of an IT department Analyze, correct, and monitor speech for transcriptions or recordings Attach digital tags to documents and assets for identification, search, or monitoring purposes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.7 (3) Basic €2,500 Usage Based,Per Year Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DJ Daniel J. CONSULTOR CALIDAD RESEARCH & DEVELOPMENT Telecommunications ### "Si ya la herramienta para el análisis de llamadas es buena, sus trabajadoras son muchísimo mejor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Maravillosa. De verdad, tal cual. El uso de la herramienta puede ser que al principio abrume pero el trabajo con las chicas, en especial con \[contenido sensible oculto\], ha sido la que nos ha hecho mucho más amable el uso de la herramienta. La obtención de datos con su ayuda nos ha sido de un uso muy bueno para poder detectar de todo, desde malas praxis, como de mejoras en la satisfacción del cliente. Pros El trabajo con el equipo humano. Siempre han estado a nuestra disposición, con una sonrisa en la cara, ayudándonos en todo lo que hemos necesitado e incluso sorprendiéndonos con mejoras en los análisis y datos como en la creación de alarmas de llamadas críticas como en la elaboración y creación de informes Cons El no tener una herramienta para que los coordinadores y los supervisores pudieran subir monitorizaciones realizadas por ellos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2023 Gracias por tu reseña, Daniel. Apuntamos tus sugerencias de mejora :) JA Juan Antonio d. Quality Control Manager Banking ### "Evaluación herramienta UPBE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 15, 2023 Sobre todo deficiencias de gestión, corrección de malas praxis, cumplimiento de estándares de calidad y seguridad establecidos para el correcto funcionamiento del día a día y de manera masiva.Actualmente la gestión que realizaba una sola persona llega a la práctica totalidad de auditoría de llamadas en plataforma Pros Insisto en la importancia en el seguimiento y soporte facilitado por Upbe con el apoyo de Susana Blasco Martínez; es genial, en mi caso el más exhaustivo y completo de todos los proyectos en los que he podido participar. Cons Comentado con Susana Martínez en las sesiones que aún compartimos de seguimiento y soporte:Automatización en exportar informesPosibilidad de retroceder al punto de partida cuando se realizan auditorías en la herramienta Reasons for choosing Numitech Speech Analytics Relación calidad - precio, aunque también me ha sorprendido muy gratamente el soporte post-venta y para la implementación. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2023 Gracias! Apuntamos los consejos de mejora. Un placer trabajar juntos :) BM Betina M. Team Lead Inteligencia Competitiva Telecommunications ### "Upbe es muy necesario en el día a día" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2023 Pros Lo que más nos gusta de Upbe es que casi todo lo que tienes pensado hacer, se puede implantar en la herramienta. Cuando yo me incorporé de la baja, ya estaba todo montado por parte del equipo y me ha parecido muy sencillo de entender y de aprender a usar. Upbe tiene mucha visibilidad en nuestra empresa ya que se nos pide el uso desde distintos departamentos. Además, \[contenido sensible oculto\] es la persona que nos ayuda y siempre está dispuesta a todo, la preguntas alguna duda y tienes respuesta inmediata. En resumen, estamos encantados. Cons Lo único que echamos en falta es el Quality Monitoring ya que es muy necesario de implantar en nuestra empresa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2023 Gracias por el comentario :) VB Valeria B. Coordinadora Calidad de Servicios Higher Education ### "Uso de la IA en la Calidad de Servicio" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2023 En general es una buena herramienta de apoyo para quienes buscamos mejorar la calidad de atención, logrando mayor muestra de audios. Pros Lo que más me ha gustado, ha sido lo que mas no ha ayudado a detectar puntos importantes de la calidad. La traducción de audios a texto para poder hacer una revisión en detalle, además de la funcionalidad de poder editar, incorporar, eliminar lo hace mucho mas flexible. Cons Me gustaría que la función de mejora del lenguaje fuese mas autónomo, poder cargar audios que necesitan corrección. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2023 Thank you very much for the review. A pleasure working together :) GA Gema A. Calidad ATC, Onboarding, Logística y Energía ATC Telecommunications ### "Genial para evaluar la excelencia telefónica" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2023 Pros Resulta increíble que pueda diferenciar la interacción del asesor con la interacción del cliente y que por ello se pueda evaluar correctamente lo que sucede en las llamadas y evaluar determinados ítems, sobretodo aquellos que tengan que ver directamente con la excelencia telefónica (saludos, despedidas, pases a encuestas, silencios prolongados). Cons La complicidad de las reglas y su desglose con los ítems. Todavía no están cargados archivos de informes directos. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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