# XTEN-AV Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is XTEN-AV the right Proposal Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10008832/XTEN-AV/reviews --- XTEN-AV 4.7 (46) [View alternatives](https://www.capterra.com/p/10008832/XTEN-AV/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of XTEN-AV Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews CV Clay V Audio Visual DesignerDesign, 51 - 200 employeesUsed the software for: 1-2 years. “The X-Draw component of XTen-AV integrates nicely with Q360, which KCAV uses for our Customer Success Management software.“ April 17, 2025 KC Ken C Pre-SalesElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: 1-2 years. “x.doc is a nice module of the XTEN-AV platform that guides from proposals to final system documentation, and everything in between. But for me the star of the show is x.draw. “ February 22, 2024 CV Clay V Audio Visual DesignerDesign, 51 - 200 employeesUsed the software for: 1-2 years. “The XTen-AV support is great. When I have a question, a living chat operator is there.“ April 17, 2025 MC Michael C Owner and System IntegratorInformation Technology and Services, Self-employedUsed the software for: 6-12 months. “It's relatively easy to use, full featured, and covers all the basics for an IT and AV company.“ May 13, 2024 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer AV Project Manager Telecommunications Used the software for: 6-12 months ### "MCA XTEN Review" April 10, 2024 5.0 Pros We love the ease of use and the interconnectivity with the drawing module. Cons None at the moment. We are loving all the new updates and revisions. Switched from [Jetbuilt](https://www.capterra.com/p/149371/Jetbuilt/) Drawings module. We did not have any automation or drawing capabilities on Jetbuilt. Review Source TP Travis P. Associate Design Engineer Construction Used the software for: Less than 6 months ### "XTEN AV for a new design engineer" October 3, 2024 5.0 I like XTEN, its making my work flow faster Pros I like how it makes single line drawings super easy just by uploading a BoM Cons I do wish there was some more flexibility in the designer Alternatives considered [D-Tools Cloud](https://www.capterra.com/p/10011460/D-Tools-Cloud/) Reason for choosing XTEN-AV People on our team had more experience with XTEN AV in the past and recommended it Review Source NK Navaneeth K. Design Design Used the software for: Less than 6 months ### "Happy with the software" April 24, 2026 5.0 My overall experience with XTEN-AV has been largely positive. It streamlines AV system design with automation that saves a lot of time compared to manual drafting. The interface is fairly user-friendly once you get used to it, and generating proposals, drawings, and documentation in one place is a big advantage. Pros XTEN-AV impressed me with its intuitive design automation, fast workflows, and precise AV drawings!! Cons What stood out as a drawback in XTEN-AV is that it can feel a bit limiting when you need highly customized designs or niche configurations. Some advanced features take time to learn, and occasional lag or glitches can interrupt the workflow. Review Source MC Michael C. Owner and System Integrator Information Technology and Services Used the software for: 6-12 months ### "Xten AV - Good starting software. " May 13, 2024 3.0 Overall, it's a good software and great toolkit. It reduces costs for smaller companies by eliminating the need for 4 or 5 other software into a single package. Pros It's relatively easy to use, full featured, and covers all the basics for an IT and AV company. Cons I don't like that my documents are paywalled if my payment lapses. I should have access to my completed documents even if payment lapses. Switched from [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Needed a software that had line drawings and schematic capabilities but didn't have the budget for CAD or similar software. Review Source CV Clay V. Audio Visual Designer Design Used the software for: 1-2 years ### "XTen's X-Draw alone is worth the price" April 17, 2025 4.0 The XTen-AV support is great. When I have a question, a living chat operator is there. E-mails are replied to, and if I would like an obscure piece added to the library, the team is quick to add it. Usually within 48 hours. Pros The X-Draw component of XTen-AV integrates nicely with Q360, which KCAV uses for our Customer Success Management software. The block library maintained by XTen is expansive and makes drawing extremely quick. Cons Lack of true lines and measurements in X-Draw are a drawback. But it's getting better all the time, it seems. Review Source MT Marc T. Sr AV Specialist Education Management Used the software for: Less than 6 months ### "Great software for making complex av systems in a easy to use UI" March 10, 2025 5.0 very positive. the tutorial gives you the basics and you can figure out the rest. the support persons are fast to respond and are very helpful Pros Easy to use. support is quick to respond. allows me to design a project much faster than using a flowchart or AutoCAD. Cons prices and new devices are not correct in the library. but since they are easy to edit and make your own library it not much of a con. Review Source CP Christian P. Project manager Information Technology and Services Used the software for: 1-2 years ### "Effective and Helpfull" November 18, 2024 4.0 Pros Easy to use, help a lot for our planning Cons Not in French for the Docs part. Lot of products don't have the connections done. Review Source MP Michael P. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "XTEN Review" September 23, 2024 5.0 Overall I think that this product is fantastic. I am starting to leverage other capabilities that we had not in the past and find it very helpful in tracking progress of opportunities. Pros I really appreciate that this product provides the ability to create a complete design from nothing to complete technical drawings. This is very helpful in my role. Cons I am still struggling with pulling in client floor plans into the design tool. Review Source HF Heather F. Accounting Facilities Services Used the software for: Less than 6 months ### "XTEN-AV is a MUST!" September 16, 2024 5.0 My experience has been wonderful. You are given a dedicated agent from XTEN-AV to work with and they have live agent chat if you need help answering any questions! Pros It's a very detailed program. You can keep track of your project from all stages. Cons I really haven't found any issues that I do not like about XTEN-AV. Review Source RT Rick T. Owner Entertainment Used the software for: Less than 6 months ### "Great tool for AV integrators" September 15, 2024 5.0 We've been really happy with the system design and documentation functionality. Pros Comprehensive database, easy to use, well priced. Cons Nothing major, it would be good to have a speaker dispersion tool for floor plans. Review Source CH Craig H. MD Information Technology and Services Used the software for: 1-2 years ### "Precise and simple" April 10, 2024 5.0 Pros Simple to use and assist with accurate designs. Installation team know exactly what to do. Cons Their library is still building so some of the products we use are not available. Reason for choosing XTEN-AV I couldn't find a product that we this good at this price Review Source JA Jon A. Technical Director EMEA -Communication Services Information Technology and Services Used the software for: 2+ years ### "Best AV pro design tool in the market" March 18, 2024 5.0 amazing and fantastic product which is fast becoming a suite of tools and not just a one trick cloud s/w. Pros ease of use and set up, and everything being syncronised as a document set Cons very little,, but it i had to pick one thing we would ask for local cloud servers in EU. Review Source AG Austin G. AV Technician Entertainment Used the software for: 6-12 months ### "Great as a Cloud Product, Lackluster as a Tech Drawing Product" March 7, 2024 4.0 Pros I love the idea of a cloud-based project management program. It certainly has a use case. Cons I think the product lacks some necessary quality of life improvements. I also personally wish it was not browser based, but I do see the reasoning behind it. Review Source GH Greg H. Manager of AV and Multimedia Production Entertainment Used the software for: 6-12 months ### "Wonderful Asset" March 5, 2024 5.0 Pros Being able to organize multiple projects and collaborate with others has been wonderful Cons A slight learning curve but once you grasp the concepts it's great Review Source NK Nikolay K. CEO Telecommunications Used the software for: Less than 6 months ### "Great product for reasonable price" April 19, 2024 5.0 Pros Ease of use. Nice features. Good support. Cons Sometimes speed although I'm on 100Mbit connection Review Source JR Jay R. Sales Manager Hospitality Used the software for: Less than 6 months ### "Fantastic..." September 13, 2024 5.0 I'd recommend XTEN-AV to everyone in the A/V industry. Pros Very user friendly. It's great using XTEN-AV for our design and quotes. Cons Not much bad things to say. Once you get use to it. Review Source AE Aaron E. AV Network Engineer Architecture & Planning Used the software for: 6-12 months ### "Sound Advice Review" June 24, 2024 4.0 Overall, I think it is a good product that offers unique flexibility to create diagrams and designs for our customers. Pros I like how easy it is to add new items to our drawings through their database and that they let us create a database of our own. I also like that I they will add items to their database that I specifically request. Cons I really do not like the fact that there is no hierarchy structure for user permissions. I would like them to have administrator users who have full control over regular users and their projects. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) The old product was out of date and did not perform as efficiently as we would have liked it. We liked how easy it is to add a new product to XTEN over the previous software. Review Source CW Charles W. Sr. Conferencing Streaming Architect Health, Wellness and Fitness Used the software for: 2+ years ### "XTEN-AV For Non-Integrator" June 17, 2024 5.0 Overall, I have enjoyed using XTEN-AV over the past 2+ years and appreciate their flexibility and willingness to listen to product suggestions. Pros The ability to quickly create and use design templates for rooms that are repeatable Cons Ability to click and add PDF design documents such as line drawings into a proposal. I know this is coming soon but presently it is a pain to manage Review Source AO Artur O. Integrator Information Technology and Services Used the software for: 1-2 years ### "The perfect software for Small Business Integrators!" March 7, 2024 5.0 Surpassed all expectations!! They thought of everything and make my workload way easier~!!! Pros (1) Most Important: The ability to customize the software! The templates for Proposals, Diagrams, Quotes, Invoices, etc are already well made and having the ability to customize each individual component of these templates to suit my needs makes this the most important feature!!! (and its easy to do ) (2) Ability to further customize administrative roles for collaboration with multiple people remotely. It is easy and efficient for working on projects with multiple people. (3) As close to perfect as it can be! In the AV industry it is hard to find a One-Stop-Shop solution and XTEN-AV provides a customizable platform as well as a pre-built(and growing) library of Manufacturer products. Cons Personal con about it is that the pre-built library does not always have all the products that I need for quoting proposals. Though this is really not a con because the pre-built library gets added onto almost daily and for the items that I cannot find on the pre-built library I can easily add them to the library for future use. Which is a feature I also love because I can customize these items with my dealer pricing, customer pricing, and all line items to showcase the information that I need for presenting to the client!! (Great feature!!!) Review Source MM Max M. Owner Entertainment Used the software for: 1-2 years ### "Xten-AV are go to propsal design platform" February 27, 2024 5.0 Extend has really change the way we create proposals and gives us many options for all the different types of clients that we service. Pros We loved drawing options to include in our proposals. Cons Just getting started with any new platform can be daunting, and if I had to say what I didn't like, it would be the initial set up. Reason for choosing XTEN-AV I felt they offered the most comprehensive proposal on design software all in one solution Switched from [Jetbuilt](https://www.capterra.com/p/149371/Jetbuilt/) We were looking for some thing that would give us drawing options and rack, design options to improve our proposals Review Source LG Luis G. Project Manager Telecommunications Used the software for: 1-2 years ### "Why I love xten-av " May 8, 2024 5.0 Overall my experience and expectations have been meet above what i imagined. Pros Bom list build outs for ease of ordering parts and equipment. Cons I personally don’t like that a new tab opens every time you click on a different part of the project. Review Source MN Mandi N. Project Manager Events Services Used the software for: 1-2 years ### "XTEN Wins Bids" May 9, 2024 5.0 Overall Xten has been a great decision for our company. \[sensitive content hidden\] has made the switch very easy and has been very helpful with training sessions! Pros I like the ease of functionality and the customizable feature of the proposals! Cons I do wish that the initial BOM and then the Areas & Items were linked and updated simultaneously when changes were made. Switched from [Current RMS](https://www.capterra.com/p/142401/Current-RMS/) For our installs team it just made sense. Review Source JC Julio C. Owner Information Technology and Services Used the software for: 1-2 years ### "Awesome Cloud Base Software" March 1, 2024 5.0 It has been a great experience using XTENAV compared to D-Tools and I have been a long time user of D-Tools. XTENAV is such a better tools to work with and easy to generate proposal much faster. Pros Easy to use and learn very quickly. Easy to generate proposal with saved templates. Great library. Cons Nothing really it was a great deal which made lots of sense to switch from D-Tools to XTENAV. Switched from [D-Tools System Integrator (SI)](https://www.capterra.com/p/152733/System-Integrator-SI-2016/) the ease of use and the great library of AV Products already there which makes diagram generating so much easier. Review Source CS Clint S. Systems Engineer Entertainment Used the software for: 1-2 years ### "Great platform for rapid project development" March 5, 2024 5.0 Overall, it has been a very positive experience. Support requests some times go unanswered, but the product is good enough to overcome some minor shortcomings. Pros The best feature is the pre-built device library and symbols. This greatly reduces build times. Cons There are some minor issues with the cable schedule. There is no way to assign unique device names to devices which results in extra time spent for creating cable labels. Switched from [progeCAD 2010 Professional](https://www.capterra.com/p/103010/progeCAD-2010-Professional/) The time to build drawings in CAD platforms far exceeds the time required in XTEN-AV Review Source SM Svenna M. Sales and Integration Museums and Institutions Used the software for: Less than 6 months ### "Happy new customer to XTen-AV!" February 23, 2024 4.0 In overall I think the service and the product in general is a lot for the money spent! Pros The workflow in general is very intuitive, without leaving customizing out of the picture. The more I use the program, the more I like it! Cons I would have been awesome if I can work with system drawings in layers. This is not critical to me, but let say I have a huge design of many products in various categories. Showing just the Video-side of the design with a push of a button, could speed up the report- and installation of the design a little. The rack-design is a bit too simple for my use. Added more components or making more customizing in this area, would be appreciated. Review Source Response from XTEN-AV March 1, 2024 Hi Svenna, Thank you for your feedback. We appreciate your suggestions. We already have layer functionality in X-DRAW, accessible here: https://knowledgebase.xtenav.com/en-us/article/how-to-add-layers-in-x-draw-editor-xqx69s/. Your input on enhancing the rack design feature is noted, and we'll consider it for future updates. For more feedback, contact us at support@xtenav.com. Thank you for being part of our community. Similar Products Featured ## Related categories [Proposal Management](https://www.capterra.com/proposal-management-software/)[Diagram](https://www.capterra.com/diagram-software/)[Project Management](https://www.capterra.com/project-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.