--- title: "Kople Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kople Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/10008838/Kople/" page_type: "product" language: "en" --- # Kople Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kople ## What is Kople? Kople allows you to: - Build a custom sign-up form for each user type to publish on your website. - Store all data in one place and easily delete personal data while keeping statistical data when needed - Integrate email, SMS and calling to communicate directly from Kople - Build a flow/user journey for each user type with automated email and SMS, call to actions for when to contact them manually and much more - See potential matches sorted on parameters like distance and sign-up data ## What is Kople used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Project Management](https://www.capterra.com/project-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €60 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kople?[Manage this product listing](https://www.g2.com/products/kople/claim_requests/new?auto=true) ## Kople Overview Updated September 2026 AI summary Kople is a cloud-based CRM solution for small and midsize nonprofits, offering tools for contact management, volunteer coordination, reporting, and customizable forms. Designed to support registration and outreach, it features activity tracking, document storage, access controls, and third-party integrations. Organizations can manage workflows, events, and communication through a centralized, web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kople 4.4 (9) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price €60 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (9) Ease Of Use 4.0 (4,388) Value For Money 4.4 (7) Value For Money 4.0 (3,517) Customer Service 4.8 (9) Customer Service 4.1 (3,527) ## Kople alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10008838/Kople/alternatives/) ## FAQs about Kople Overview ### What company size and specific industries is Kople built for? Kople is designed for NGOs and public institutions that coordinate volunteer matching with vulnerable citizens. It fits organizations of any size in the nonprofit and public sectors that need a GDPR-compliant, one-stop solution for managing personal matching processes and volunteer outreach. Features and Usability ### What are the key features of Kople? Kople offers CRM tools with contact management, customer database, and customizable fields for organizing records. It also includes task management, task scheduling, workflow management, and calendar/reminder system features, plus email management, email tracking, document storage, reporting and analytics, access controls/permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Kople offer? Kople provides live online sessions and videos to help teams get started. Live online sessions support guided setup and real-time instruction, while videos offer self-paced viewing for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Kople offer? Kople provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users direct contact and self-service help for common questions, setup guidance, and issue resolution. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be assessed. ## Features AI summary Based on 4,572 Project Management reviews According to Capterra reviewers, these are the nonprofit features buyers prioritize most when evaluating a solution: - **Electronic Payments** (**64%** of reviewers rated this feature as critical) - **Credit Card Processing** (**64%**) - **Fundraising Management** (**49%**) Kople includes other capabilities that Capterra reviewers also consider important, such as **Registration Management** (**51%**). This feature helps nonprofits organize sign-ups, track participant details, and manage events or programs more efficiently, giving teams a clearer way to handle attendance and coordinate outreach. Registration Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Data Import/Export 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications For Nonprofits 5.0 (2) 200.00% of 2 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Access Controls/Permissions 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Fields 5.0 (1) 300.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Forms 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Kople 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (9) 4.0 Based on 9 reviews ## Pricing Value for money 4.4 (7) Free Version The Base €0.00 The Minimalist €60.00 Flat Rate,Per Month The Fundamental €360.00 Flat Rate,Per Month The Full Package €990.00 Flat Rate,Per Month Value for money 4.4 (7) 4.4 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(5) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Susanne J. consult Civic & Social Organization ### "Don't know what this means" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 19, 2024 Pros easy to use, and provide a good helpful tool Cons cant sent email and sms to more then one at the time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 6, 2024 Thank you for your review - we will look into when we can add the feature of sending email and SMS to multiple recipients at once SR Sarah R. Program Director Non-Profit Organization Management ### "Kople is Perfect Match for Small Non-profit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 It's been great! The developers are wonderful to work with, they are knowledgeable and respond in a timely way to questions. I was able to work in a "training" environment to get the hang of it and figure out some customizations before starting to import data into the LIVE environment. And this is all at the FREE tier level! Pros Easy of use, excellent customer service, customizable by the users, simple interface for both entering and managing data as well as for customizing processes / fields / forms. Cons Having to pay for reports! The reporting functionality is the big win for us with Kople. We are going to make it work with our budget. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We want to be ready to grow our program and wanted a real DB that would allow us to run more complex reports for funders. Kople also allows us to go all digital, by allowing us to attach scanned docs to client records, which is a huge benefit for our staff, who can now perform all administrative job functions remotely. Alternatives considered [COMET](https://www.capterra.com/p/74021/COMET/) Reasons for choosing Kople COMPET was way cost prohibitive for us. We are a very small program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2024 Thank you so much for the postive review - We are very happy to be working with you too! DL Ditte Louise W. CEO Civic & Social Organization ### "A good way of matching our voluntears" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 7, 2024 Pros The workflow that ensures we don't forget important tasks Cons The way the data reports is presented in excel Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 11, 2024 Thank you so much for the positive review. It is already a priority for us to improve the way the reports look, and we look forward to giving you a better experience in that regard DR Danilo R. First Board of Management Philanthropy ### "Experiences with Kople" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 2, 2024 Friendly team that helped us along the way. Settup of the system was easy. All in all, it improved our daily working experience. It was exactly what we were looking for. Pros \- Easy and self-explanatory - Everything is well organised - Easy access to statistics and filtered lists - Upload function for documents of specific members and possibility to directly contact the person via Kople - Friendly and helpful Customer support from the first meeting on Cons \- I haven't had any negative experiences so far... Maybe the price: cheaper is always better (especially for nonprofits) but it's not "unfair". Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed a more accurate, faster, and easier way to manage our data. Especially the matching function was what we needed for our tutoring. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 6, 2024 Thank you so much for the positive review! We very much appreciate it EK Emma K. Project Manager Civic & Social Organization ### "Excellent service and adaptability, challenges with functionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 22, 2024 Pros I greatly appreciate the service; I always receive answers for my questions within the same day, if not within a few hours! I particularly value \[sensitive content hidden\]' ability to understand needs and convert these into proposals for new functions or projects. Cons Currently, the available functions do not sufficiently cover our needs. Moreover, we have had continuous difficulties with basic functions, such as the call function, which has had a negative impact on the trust in and use of Kople. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 4, 2024 First response: Thank you for your review. We are very happy that you are satisfied with the customer service but obviously we need to look into addressing the feature challenges that you mention. We will reach out to set up a meeting where we can talk about this Comment after talking to the client: The client expressed that the continuous difficulties were a thing of the past at the time of writing the review. The need for more functionality has been mapped too. PT Parissima T. Coordinator Non-Profit Organization Management ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2023 Kople is like a second brain, just better! Pros Kople made our data collection much easier, and made sure nothing fell through the cracks. The set up is simple and the support invaluable. Cons There was nothing negative about Kople. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 20, 2023 Thank you so much for the very positive review! We are very happy that it has worked well for you, but never hesitate to reach out if you encounter anything that we could do better. EB Emma B. Project member Civic & Social Organization ### "Review from Refugee Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2023 Like I said before, changing to a more automatic system made me save much more time in the matching process. The time that is saved, I can now spend more on the development of our project which has been beneficial. It was easy to transfer our data and implement our existing flow in Kople. There are still some things we need to figure out on how to implement it within dashboard but Kople has been creative and flexible in providing solutions. Pros What I like the most about Kople is that it saved me a lot of time making matches between refugees and Dutch people in comparison to our previous system. The system is also easy to use once you get the hang of it. Compliments to \[sensitive content hidden\] for implementing things quickly and always being very helpful whenever we have questions regarding the system. Cons It's a minor detail, but a recommendation for future collaboration with other parties in the Netherlands would be to thoroughly check if everything is translated and translated correctly. For example, sometimes we would find words that were still in Danish. Besides, if you would like to expand to the market in the Netherlands, you might want to consider integrating a feature to run automatic communication through Whats-app. Informally, in the Netherlands it is the most popular mean of communication. But perhaps that also depends a bit on the organization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 18, 2023 Thank you so much for the positive review! And thank you for the tips regarding the Netherlands - Whats-app is not a big feature to add for us since we already have the integrated phone set-up. And make sure to let us know whenever you find anything that is not translated - we will be happy to fix that immediately. MV Mille V. Project manager and Volunteer Coordinator Non-Profit Organization Management ### "Review by Alzheimerforeningen" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 11, 2023 Kople is a good product for a visiting service like Activity Friends, as it addresses many challenges, such as data storage and result monitoring, etc. However, there are also pitfalls when involving volunteers (often 65+), who may not be the primary target audience for the program, which seems to have been designed more with paid/professional employees in mind. But as a user of Kople for nearly a year and a half now, it's hard to imagine how our project would run without it. Pros 1\. Secure storage of sensitive personal data. 2. It's a strength that Kople enables all forms of communication (calls, SMS, and emails) from within the same system, ensuring documentation of everything that has occurred in the dialogue with a registered individual. 3. The system also makes it easy to monitor volunteer users of the system and intervene when necessary. Cons 1\. The integration between Kople and our CRM system has been challenging and still doesn't work perfectly in some aspects - but I'm uncertain whether it's more due to our CRM system rather than Kople. 2. Additionally, issues related to the call function are one of the biggest challenges. This makes our volunteer match leaders skeptical about whether they can 'rely' on the system and can drain their motivation. 3. The matching function is also not as intuitive and user-friendly as I would like it to be. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 Thank you for the great review! The matching function will be improved soon, and we really look forward to showing you the updated version! The call functionality is also getting better as we speak, so you mentioned the two things we are most focused on improving. CW Clara W. IT-strategist Non-Profit Organization Management ### "Well thought out functions that match our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2023 I've had a great experience with Kople so far. The team at Kople are communicative and helpful and they really strive to make Kople the best imagined platform for matching-NGO:s, something that really shows in the product. Pros The integrated communication, the way you build your own workflow and the user lists with all its filtering are my favourites. Cons The matching overview could be improved to even more efficiently compare different matching candidates with each other. Reasons for choosing Kople Our needs weren't met anywhere else. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2023 Thank you so much for the very positive review! We are very happy that Kople is working well for you and we look forward to launch an improved matching overview. [View all Reviews](https://www.capterra.com/p/10008838/Kople/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.