# BlueJeans Events Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BlueJeans Events the right Webinar solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10008891/BlueJeans-Events/reviews

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BlueJeans Events

4.2 (43)

[View alternatives](https://www.capterra.com/p/10008891/BlueJeans-Events/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BlueJeans Events

Ease of use

4.3

Customer Service

4.0

## Pros and Cons in Reviews

Edin E

Guest ServicesHospitality, 10,001+ employeesUsed the software for: More than 2 years.

“BlueJeans is one of the tools that I have used over time for webinars, online communication, private and business chats and discussions.“

October 22, 2021

MW

Morgan W

Customer Service SupervisorTelecommunications, 10,001+ employeesUsed the software for: 1-2 years.

“Its not as user friendly and has a lot of bugs and restrictions for certain levels of access of the product.“

December 9, 2024

TD

Tenzin D

Coding specialistHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years.

“We were impressed by the encryptions system BlueJeans use.“

May 1, 2022

Alexandra N

CEOMarketing and Advertising, Self-employedUsed the software for: I used a free trial.

“What I really like is the whiteboard function (great for interactive webinars), their event broadcast offer, and the fact that it streamed without malfunctions (unlike gotowebinar or zoom).“

December 4, 2020

Edin E

Guest ServicesHospitality, 10,001+ employeesUsed the software for: More than 2 years.

“The simplicity of the app is what makes it very usable and good as it does not take too much time to set up and start, and yet makes you look professional.“

October 22, 2021

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Edin E.  
Guest Services  
Hospitality  
Used the software for: 2+ years

### "BlueJeans will impress you"

October 22, 2021

5.0

This software, or tool, has been one of the best that I have used regarding working from home or having presentations online. However, as it is not the most popular app out there and it does not come pre - installed on devices that are most commonly used, it has that barrier that people need to step over in order to be able to unlock its full potential.

Pros

BlueJeans is one of the tools that I have used over time for webinars, online communication, private and business chats and discussions. It has served its purpose very well, and has always been a stable, safe and secure way of doing things. The simplicity of the app is what makes it very usable and good as it does not take too much time to set up and start, and yet makes you look professional.

Cons

The fact that it is not so much popular, and that you need to explain to your friends or business partners what it is and how it works before you can actually connect with them. If it is used for a business meeting, the majority of people in your meeting will have to set it up beforehand as they have never used it before.

Review Source

VR

Verified Reviewer  
Director of IT  
Retail  
Used the software for: 1-2 years

### "Bluejeans offers great audio and video quality in a Web Conferencing environment"

May 14, 2020

4.0

Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once they work through the issues with performance in the software, it will be far superior to others in the marketplace.

Pros

Bluejeans has a very easy interface to use as well as superior dolby sound in comparison to other products.

Cons

The client software has a heavy interface which takes quite a bit of time to install. It alsodoes not run as fast as competitors such as Zoom or Cisco Webex.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing BlueJeans Events

The superior audio and video are second to none.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

The superior sound and excellent video quality make a big difference when hosting meetings.

Review Source

AM

Ashley M.  
Reviewers  
Research  
Used the software for: 1-2 years

### "BlueJeans’s Review "

October 28, 2024

3.0

My overall experience was ok. They had there ups and down. Verizon ended there take on the BlueJeans platform

Pros

What I like mostly like the Bluejeans platform is it was another video conference way to communicate with agents/ employees over the globe. The audio was great.

Cons

The platform I don’t like was trying to share files was very difficult. Also trying to have break out while in the meeting was hard. It was not user friendly for me.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

To test out another service since we were having issues with Webex audio.

Review Source

MC

MARIAN C.  
IT Infrastructure Ingineer  
Information Technology and Services  
Used the software for: 2+ years

### "Blue Jeans is great"

April 21, 2020

5.0

Overall experience with Blue Jeans is excellent. The platform never failed no one in the company and is very user friendly.

Pros

I like the fact that you can assign users different levels of action. It is very good when you have Town Halls or big Events

Cons

You can not upload a power point like you can do with a video and also for the moderator you do not have a preview screen, like to add something in the queue.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

The option to run the meeting in the browser, the user friendliness, support provided and stability of the platform

Review Source

Jamie S.  
Human Resources Consultant  
Sports  
Used the software for: 1-2 years

### "BlueJeans for web and video conferencing "

May 25, 2022

4.0

Scheduling and joining video conferences.

Pros

With BlueJeans, it is seamless to schedule and join webinars.

Cons

Sharing files while video conferencing distorts the quality of video and audio mainly on messy internet connection.

Review Source

VR

Verified Reviewer  
Resort Operations Assistant  
Hospitality  
Used the software for: 1-2 years

### "Bluejeans works well!"

May 10, 2022

5.0

Pros

I really like blue jeans and it’s simplicity. It is easy to login and use, and automatically directs users within our organization to single sign-on to prevent users from accidentally creating additional accounts using their company email.

Cons

When screen sharing, and controlling the other users device, the lag was sometimes pretty tough to get used to. When compared to another software like zoom, it seems to be a little bit slower.

Review Source

VR

Verified Reviewer  
Senior Visual Media Consultant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "BlueJeans is your solution to remote events in a post-COVID world."

October 10, 2021

5.0

Incredibly positive. Their service and support team is excellent and respond quickly to issues.

Pros

Extremely well polished from the administration and user side of the software. Used on events weekly for over a year. It was very rare to have a technical issue and their service was practically bulletproof.

Cons

They are still merging features from events and meetings, which causes some confusion and lack of functionality.

Review Source

Leah W.  
Design Engineer  
Building Materials  
Used the software for: 1-2 years

### "BlueJeans Enhances Productivity in Our Corporation"

August 29, 2022

5.0

Audio, video and web conferencing.

Pros

BlueJeans makes it seamless to collaborate via private and public channels. Reduce operational costs by eradicating traditional conferences via video conferencing and webinars.

Cons

Ever since Covid era, I have never had issues with this tool.

Review Source

Omotola Widad A.  
Medical officer  
Food & Beverages  
Used the software for: 6-12 months

### "I love this software!"

October 7, 2021

4.0

Pros

This is a really good and easy software to use. I lobe the fact that it can accommodate a whole lot of people especially when we hold virtual events. I also like the awesome audio and video conferencing quality. Support staff are also good and quick.

Cons

On just a couple of occasions, the software was just no cooperating with us but we were able to use it after a few tries.

Review Source

Brittany N.  
Strategic Account Specialist  
Government Administration  
Used the software for: 1-2 years

### "BlueJeans for conducting virtual events "

March 4, 2021

5.0

I am able to handle virtual events with BlueJeans with just a click.

Pros

Firstly, it was super easy to deploy and implement BlueJeans. Secondly, it has the option for inviting clients into a virtual event via link.

Cons

However, it is not possible to use BlueJeans without connecting to the internet, but that isn't a big issue as we have deployed robust internet connection.

Review Source

Mayauel G.  
Supervisor  
Real Estate  
Used the software for: 6-12 months

### "Product works well, interface is pretty easy to use. "

June 5, 2018

3.0

Higher quality video and audio than our previous software, Zooming and screen sharing works just fine. Solid product.

Pros

I like the blue jeans app. I also like that the camera has zoom and swivel options. Being able to enter your code on the speaker with touchscreen is nice.

Cons

I didn't like how big the camera actually is, Should be easily feasible to have a smaller form factor.

Review Source

RS

Russ S.  
IT manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great screen sharing program"

November 21, 2019

5.0

Training and coaching by the software provider was easily available and right on target for our end users.

Pros

As an end user we were able to train and evaluate our main maintenance program with ease. During evaluation were able to see and experience the software maintenance program we were looking at. Super easy as an end user. Great video and audio quality. The ability to have more than one computer connected to the host at one time was a great feature.

Cons

Honestly I cant think of anything I didn't like about it. The software vendor used it to screen share during evaluation and setup of the program. It worked perfectly every time.

Review Source

FM

Fernando M.  
Director Editor  
Public Relations and Communications  
Used the software for: I used a free trial

### "Excelente, pero ¿me ayudan con una pregunta?"

November 27, 2020

4.0

Nos ha encantado, salvo el tema del chat que no hemos podido resolver.

Pros

Su diseño es fácil de entender y muy agradable. En las pruebas no consumió demasiado recursos ni del equipo ni de la conexión.

Cons

No hemos podido saber cómo habilitar el chat y los recursos del expositor(capacitador cuando está en presentación con toda la pantalla compartida. ¿Cómo se hace para tener disponible el chat en ese momento?

Reason for choosing BlueJeans Events

Es estable, muy agradable y tiene buenas integraciones con otras aplicaciones.

Review Source

JV

Jovana V.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "BlueJeans - I'll Pass"

June 30, 2020

5.0

I was not super impressed, perhaps because I raised the bar too much. It has nothing more to offer than the competition and you can get much of the basics for free. So, I'll pass.

Pros

Security is perhaps the strongest asset of BlueJeans, which is often neglected by their competition. Also free phone audion option sounds tempting. All other features are either of the standard quality and expectations.

Cons

I think that you should provide the most basic features for free. There is a free trial option, but nevertheless, this was a big turnoff for me.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Curiosity.

Review Source

RAB

Rafael Alejandro B.  
systems engineer  
  
Used the software for: 6-12 months

### "Good!!!"

March 16, 2018

3.0

Pros

Good tool for conferences, it has audio, video, chat, in general terms, I think it's a dead letter!!

Cons

Slow downloading of the plug in when it does not exist in any computer, sometimes the audio is not all good, as well as the quality of the video.

Review Source

VR

Verified Reviewer  
Customer Service Supervisor  
Telecommunications  
Used the software for: 1-2 years

### "Bluejeans Events"

December 9, 2024

3.0

Pros

I love that you can host webinars with a lot of people.

Cons

Its not as user friendly and has a lot of bugs and restrictions for certain levels of access of the product.

Review Source

AD

Amira D.  
Site Architect  
Construction  
Used the software for: 2+ years

### "Better communication features to increase interaction during remote meetings"

March 19, 2022

5.0

The high-quality communication features of BlueJeans have enabled us to increase the efficiency of remote meetings, as the quality of the technologies it provides enables us to participate better.

Pros

Remote meetings conducted by BlueJeans have many professional features. I like that this technology allows me to hold high quality video meetings, the video and audio quality and the live streaming technologies are amazing, BlueJeans user interface is simple, attractive and very easy to use. The best part is how all web communication is coordinated over the internet, enabling users to talk, interact and collaborate remotely very efficiently. It was easy to communicate with clients and consultants from all over the world, and all this was done simply by sending links to invitees.

Cons

I haven't experienced any technical issues while using BlueJeans, everything is very simple, scheduling meetings, setting up contact lists and sending invitation links is smooth and efficient.

Review Source

VR

Verified Reviewer  
Quality mgr  
Food & Beverages  
Used the software for: 2+ years

### "great tool but poor French translation of the buttons"

April 18, 2020

5.0

Except these points that gives a poor image of your consideration for French users, Blue jeans is a very nice tool.

Pros

easy use, easy access. mosaic function to see the differents speakers

Cons

The translation in French is very poor and sometimes wrong : confusion between the equipment loudspeaker ("haut-parleur" in French) and the person who is speaking (use "intervenant" or "orateur" in French). the button to activate / deactivate the webcam makes a confusion : your translation "couper le son de la video" means "deactivate sound of the video" ! rather translate : "désactiver la vidéo" or "désactiver la webcam" the list of the participants is translated "gens" (=people) which does not sound idiomatic : use the French word "Participants" or "connectés" "Specs" button is rather to be translated by "paramètres"

Review Source

KR

Khathu R.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "BlueJeans makes your Virtual Experience Easy"

September 7, 2021

5.0

My overall experience with BlueJeans has been wonderful, it saves a lot of time. I don't a problem with connection, it is good for large events, that's my favourite.

Pros

BlueJeans can host large events online without experiencing any problems, BlueJeans can handle more than 50 participants. It is good for modern workplace, BlueJeans brings video, audio and web conferencing together with the collaboration tools people use everyday. It has efficient background noise cancellation and integration of the MS Office calendar.

Cons

At some point the software as a problem with handling various configs of I/O devices and this thing of your mic capturing other people's voices. there are differences between meetings and event products that are in the process of being merged.

Review Source

VR

Verified Reviewer  
Program Manager  
Higher Education  
Used the software for: 1-2 years

### "Review of BlueJeans"

June 30, 2020

4.0

BlueJeans provides our team an easy to use platform for both webinars & video conferencing.

Pros

BlueJeans offers 2 Platforms - Meetings for video conferencing and Event for webinar style programs. The Meetings platform is extremely easy to use and provides all the benefits of the other major video conferencing platforms. The Events platform allows for an easy to execute and secure webinar style program

Cons

The areas that could use the most improvement are around the Events Platform. Since this is system is not broadly used by the public it can be "challenging" for new users to learn the system. The challenge is more around the system settings that typically need to be set-up before the user (Presenter) can use all the features - especially in the Mac operating system. The other piece is that could be improved is the constant view/abilities for attendees.

Review Source

VR

Verified Reviewer  
Senior Account Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great during COVID"

May 15, 2020

5.0

Overall bluejeans has been a great asset to have during these covid times.

Pros

I love how easy it is to use bluejeans. my company uses this for our corporate calls with clients and it has been so reliable. We used to use WebEx but realized that with everyone teleconferencing it was crashing a lot. Blue Jeans has been way better.

Cons

I don't like that the call in information is always the same. If you have calls back to back and one runs over or people join early, you will be joining the wrong call.

Review Source

VR

Verified Reviewer  
Dy. Manager  
Telecommunications  
Used the software for: 6-12 months

### "Use Bluejeans for Flexibility and integration capabilities"

February 7, 2020

4.0

It has helped us to conduct video conference from anywhere. Works well across different devices. The name is funny though and people do get confused any time. Ability to conduct broadcasts and large group meetings is a big plus.

Pros

It helps us to conduct company-wise All-hands meetings and also conduct regular conferencing. We are able to connect through our existing Video-conferencing system into Bluejeans and also it has options for web, pc or phone. The audio and video work well , even when sharing presentations.

Cons

I would say that it is not well-established, so people may not feel intuitive while using it. There are minor annoyances like drop in video quality and audio getting stuck, but could be due to bandwidth.

Review Source

PD

Pallavi D.  
Senior Analyst  
Information Services  
Used the software for: 1-2 years

### "Excellent tool for Daily calling needs"

April 21, 2020

5.0

I have recently started using video option and its awesome. One thing you may want to add is a preview so that we can quickly check our appearance before going on a video call :)

Pros

The best part is that you do not need to give permission to anyone for joining, event if you are late or not able to join anyone else can take the charge or present:)

Cons

For new users as we send the links to our clients I understand from that that it take awhile to get the app downloaded so I would say that is the area of improvement.

Review Source

VR

Verified Reviewer  
Best Visual Communication Cloud Software  
Education Management  
Used the software for: 6-12 months

### "Best Visual Communication Cloud Software"

May 28, 2019

5.0

I use this tool for the webinar session which is the live session where audio and video will be visible and Used for free conference calls where we can share the information and messages. Since i am in sales department for around 9month i will be interacting with the customer through calls and webinar.

Pros

Webinar , Conference calls , Video conferencing where we can see each other lively and share the information it is the best tool for sharing the information. There is no hidden cost since we can use it all over the world and features are good

Cons

There is no dislike in this feature since it is a good cloud based software.

Review Source

TD

Tenzin D.  
Coding specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Safe and use tool for webinars"

May 1, 2022

4.0

Pros

When Zoom feel into the news of causing privacy issues that's when we switched to BlueJeans. We were impressed by the encryptions system BlueJeans use.

Cons

It is not a mainstream platform yet among the users yet so we have to provide instructions on how to access webinars using this system

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

security issues

Review Source

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