# Onsite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Onsite Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/10008943/Onsite

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# 

 Onsite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Onsite

## What is Onsite?

Onsite is the all-in-one solution for building and facility management. Keep track of work orders, tasks, and incidents, and manage your building's assets with ease. Keep contact details for owners, tenants, and contractors in one place, automate package management, and set up custom reminders. Onsite is affordable and perfect for properties of all sizes.

## What is Onsite used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$1

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Onsite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://onsite.fm&name=Onsite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Onsite

5.0 (3)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

A$1

Per Feature, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.8 (993)

Value For Money

5.0 (3)

Value For Money

4.7 (911)

Customer Service

5.0 (3)

Customer Service

4.8 (931)

## Onsite alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (218)](https://www.capterra.com/p/203753/Clearooms/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Document Storage

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Maintenance Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Real-Time Notifications

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Facility Asset Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track high-value assets including office equipment, furniture & more

Inspection Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Onsite 54 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Monitor and record expenses such as purchases or charges incurred

Manage and track high-value assets including office equipment, furniture & more

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specialized for organizations who focus on residential projects

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access the system via a mobile application

Manage and support multiple locations

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Centralized database to track details of properties (including lease, tenant, and owner information)

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential properties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Starter

A$1.00

Per Feature,Per Month

It includes:

-   Manage up to 30 Units
-   Case Management
-   Resident Management
-   SMS Broadcasts

Premium

A$7.00

Per Feature,Per Month

It includes:

-   Visitor Management
-   Small Parcel Integration
-   Meter Readings
-   Report Generation
-   Amenity Reservation System
-   Asset Register
-   Insights & Reports
-   First Priority Support

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Procore](https://www.capterra.com/p/56250/Procore/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LE

Lynlee E.

Strata Committee Member

Management Consulting

### "Onsite: In invaluable asset for managing buildings and creating stronger resident communities."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2025

Onsite is an intuitive package and quite easy to nagivate and use. I am still learning my way around all of the features, but have been enjoying re-designing our preventative maintenance schedule recently.

Pros

Onsite has become and invaluable resource for keeping records relating to our residents, assets and preventative maintenance processes. The ability to easily issue broadcasts to our residents, owners and property managers has helped us to create a real sense of community while providing important updates. It is a great platform for storing accessable, up to date documents for our residents e.g. By-laws, WHS Plan and Resident Manual. Equally, the ability for residents to be able to easily log maintenance requests or book amenities has really increased our efficiencies in managing the building on a day to day basis.

Cons

\* I would like to see more of a seamless relationship between the portal and the Resident App, and am looking forward to these enhancements. \* Having to save in multiple spaces on the same screen can be a little time consuming. Especially if you forget one section and then lose your information. \* You have to refresh the screen a lot. \* I find I need to draft my broadcasts in Word and then past them into Onsite, as the formatting and spacing in Onsite isn't very forgiving when drafting.

Switched from

[MYBOS](https://www.capterra.com/p/152772/MYBOS/)

Onsite is more user friendly. Much easier to customise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2025

Hi Lynlee, Thank you for your thoughtful review! We are glad that Onsite is helping you keep records organised, engage residents, and streamline maintenance tasks. We have several enhancements to the resident app near the final stages of testing and look forward to sharing them with you soon.

CD

Carlos D.

Director

Facilities Services

### "Efficient and User-Friendly Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2024

We've been using Onsitef for our building management operations, which has significantly improved our team's efficiency. The app's simplicity and intuitive layout make it easy for everyone to navigate, streamlining our workflow and saving valuable time. It delivers exactly what we need without unnecessary complexity, ensuring our team stays focused on what matters.

Pros

Simplicity. The layout is intuitive. The app fits in our budget.

Cons

We can't personalise the theme or colour of the layout.

Switched from

[MYBOS](https://www.capterra.com/p/152772/MYBOS/)

Relationship with Nathan and the easy customisation for the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZA

Zac A.

Director

Facilities Services

### "Best Building Management Software I've ever used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2023

Onsite has been a game changer for us. It's been a real time-saver, and definitely worth every penny. Not only does it make my daily work a lot easier, but they're always rolling out improvements. It's a solid investment that keeps paying off for our company. I can't imagine running our facilities without it now.

Pros

I appreciate how Onsite has simplified our work. Its document and case management features have cut down paperwork and keep our tasks neatly organized. I'm also impressed by the multi-site function, helping us track all our buildings from one spot. It's user-friendly, quick, and looks slick, which is more than I can say for other tools we've used. And the best part? They're always improving it, and getting it up and running was no sweat at all.

Cons

There is really nothing to fault with Onsite. It's an incredibly well-crafted tool that significantly enhances our ability to manage our properties effectively and efficiently. \[sensitive content hidden\] is always willing to help with any questions we have.

Alternatives considered

[MYBOS](https://www.capterra.com/p/152772/MYBOS/)

[BuildingLink](https://www.capterra.com/p/114529/BuildingLink/)

Reasons for choosing Onsite

Overall a better designed and more modern product. Feels like i'm working with Onsite, not fighting it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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