--- title: "Onsite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onsite Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/10008943/Onsite/" page_type: "product" language: "en" --- # Onsite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onsite ## What is Onsite? Onsite is the all-in-one solution for building and facility management. Keep track of work orders, tasks, and incidents, and manage your building's assets with ease. Keep contact details for owners, tenants, and contractors in one place, automate package management, and set up custom reminders. Onsite is affordable and perfect for properties of all sizes. ## What is Onsite used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$1 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onsite?[Manage this product listing](https://www.g2.com/products/onsite/claim_requests/new?auto=true) ## Onsite Overview Updated September 2026 AI summary Onsite supports small businesses managing residential or commercial properties with facility and property management tools, including maintenance management, work order tracking, and maintenance scheduling. It offers asset lifecycle oversight, inspection management, vendor coordination, and reporting, plus options like AI Copilot and third-party integrations. Onsite is available as a cloud-based solution for both Mac and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onsite 5.0 (3) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price A$1 Per Feature, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (1,068) Value For Money 5.0 (3) Value For Money 4.7 (986) Customer Service 5.0 (3) Customer Service 4.8 (1,006) ## Onsite alternatives [4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/12444/Maintenance-Connection/) [Access Maintain Evo](https://www.capterra.com/p/10032723/Access-Maintain-Evo/) [4.2 (20)](https://www.capterra.com/p/10032723/Access-Maintain-Evo/#reviews) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032723/Access-Maintain-Evo/) ## FAQs about Onsite Overview ### What company size and specific industries is Onsite built for? Onsite is designed for building, facility, property, and strata management teams, including managers and developers in the real estate and property services sector. It is best suited to organizations that oversee residential or commercial properties and need tools for day-to-day property operations. Features and Usability ### What are the key features of Onsite? Onsite offers maintenance management, work order management, preventive maintenance, and maintenance scheduling, plus service request management and service request portals. It also includes asset lifecycle management, facility asset management, inspection management, vendor management, reporting and analytics, access controls, audit trail, and third-party integrations for property and facility operations. Pricing ### How much does it cost and what fees or limitations are included? Onsite starts at A$1 per month per feature for the Starter plan, which fits smaller residential buildings. The Premium plan costs A$7 per month per feature for small and medium buildings. A free trial is available. Starter includes case management, resident management, SMS broadcasts, and support for up to 30 units. Integrations ### Which third-party tools and platforms does Onsite integrate with? Onsite connects natively to Procore and Zapier. Getting Started and Support ### What customer support options does Onsite offer? Onsite offers a knowledge base and phone support. These channels give users a self-service option for common questions and a direct line for speaking with support staff. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 1,961 Facility Management reviews Capterra data shows that buyers of facility management software rank the following features as their top priorities: - **Maintenance Management** (**44%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**45%**) Onsite supports all three of the features reviewers value most: **Maintenance Management**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses keep assets in good condition, assign and track service requests more efficiently, and plan recurring work with less manual effort, allowing teams to improve uptime and maintain more consistent facility operations. Maintenance Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Work Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Maintenance Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Real-Time Notifications 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Document Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Document Storage 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Onsite 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amenity Management: Enables the provision and upkeep of amenities and tenant experience services. - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cross-system Integration: Works across multiple software systems or databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Residential: Specialized for organizations who focus on residential projects - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Planning: Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Maintenance Service Requests: Coordinate emergency and preventative work orders, track maintenance requests, and manage vendor relationships. - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-step Planning: Ability to break down and plan multi-step processes - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Inspections: Use and configure inspection templates for recurring and on-demand inspections of property. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Portals: These are typically divided between owner portals and resident portals. Owner portals provide access to property financial information. Resident portals let tenants submit maintanance requests and payments. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Service Request Portal: Respond to and manage facility reservations and maintenance requests submitted through a centralized web portal. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Web-based Deployment: SaaS, web-based, online deployment - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/10008943/Onsite/pricing/) Starter A$1.00 Per Feature,Per Month It includes: - Manage up to 30 Units - Case Management - Resident Management - SMS Broadcasts Premium A$7.00 Per Feature,Per Month It includes: - Visitor Management - Small Parcel Integration - Meter Readings - Report Generation - Amenity Reservation System - Asset Register - Insights & Reports - First Priority Support Enterprise Contact Vendor for Pricing It includes: - UNLIMITED Sites - Enterprise Support - Custom Features Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Procore](https://www.capterra.com/p/56250/Procore/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LE Lynlee E. Strata Committee Member Management Consulting ### "Onsite: In invaluable asset for managing buildings and creating stronger resident communities." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2025 Onsite is an intuitive package and quite easy to nagivate and use. I am still learning my way around all of the features, but have been enjoying re-designing our preventative maintenance schedule recently. Pros Onsite has become and invaluable resource for keeping records relating to our residents, assets and preventative maintenance processes. The ability to easily issue broadcasts to our residents, owners and property managers has helped us to create a real sense of community while providing important updates. It is a great platform for storing accessable, up to date documents for our residents e.g. By-laws, WHS Plan and Resident Manual. Equally, the ability for residents to be able to easily log maintenance requests or book amenities has really increased our efficiencies in managing the building on a day to day basis. Cons \* I would like to see more of a seamless relationship between the portal and the Resident App, and am looking forward to these enhancements. \* Having to save in multiple spaces on the same screen can be a little time consuming. Especially if you forget one section and then lose your information. \* You have to refresh the screen a lot. \* I find I need to draft my broadcasts in Word and then past them into Onsite, as the formatting and spacing in Onsite isn't very forgiving when drafting. Switched from [MYBOS](https://www.capterra.com/p/152772/MYBOS/) Onsite is more user friendly. Much easier to customise. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 1, 2025 Hi Lynlee, Thank you for your thoughtful review! We are glad that Onsite is helping you keep records organised, engage residents, and streamline maintenance tasks. We have several enhancements to the resident app near the final stages of testing and look forward to sharing them with you soon. CD Carlos D. Director Facilities Services ### "Efficient and User-Friendly Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2024 We've been using Onsitef for our building management operations, which has significantly improved our team's efficiency. The app's simplicity and intuitive layout make it easy for everyone to navigate, streamlining our workflow and saving valuable time. It delivers exactly what we need without unnecessary complexity, ensuring our team stays focused on what matters. Pros Simplicity. The layout is intuitive. The app fits in our budget. Cons We can't personalise the theme or colour of the layout. Switched from [MYBOS](https://www.capterra.com/p/152772/MYBOS/) Relationship with Nathan and the easy customisation for the app. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZA Zac A. Director Facilities Services ### "Best Building Management Software I've ever used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2023 Onsite has been a game changer for us. It's been a real time-saver, and definitely worth every penny. Not only does it make my daily work a lot easier, but they're always rolling out improvements. It's a solid investment that keeps paying off for our company. I can't imagine running our facilities without it now. Pros I appreciate how Onsite has simplified our work. Its document and case management features have cut down paperwork and keep our tasks neatly organized. I'm also impressed by the multi-site function, helping us track all our buildings from one spot. It's user-friendly, quick, and looks slick, which is more than I can say for other tools we've used. And the best part? They're always improving it, and getting it up and running was no sweat at all. Cons There is really nothing to fault with Onsite. It's an incredibly well-crafted tool that significantly enhances our ability to manage our properties effectively and efficiently. \[sensitive content hidden\] is always willing to help with any questions we have. Alternatives considered [MYBOS](https://www.capterra.com/p/152772/MYBOS/) [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reasons for choosing Onsite Overall a better designed and more modern product. Feels like i'm working with Onsite, not fighting it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.