# Treat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Treat the right e-Prescribing solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10008989/TreatRx/reviews --- Treat 4.4 (73) [View alternatives](https://www.capterra.com/p/10008989/TreatRx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Treat Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews AB Andrew B PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Clean interface.“ May 29, 2025 DL Dale L Nurse PractitionerMental Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Difficult to use if want to make changes to existing medications, have to rewrite scripts to add another dose per day, not user friendly, the OS does not do the heavy lifting you the prescriber must do all the heavy lifting to navigate and order medications, definitely not designed nor consulted with a prescriber for suggestions.“ November 27, 2023 AB Andrew B PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Setup was easy. “ May 29, 2025 TD Tera D Medical ProviderHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 1-2 years. “I occasionally struggled with easily accessing which patients were needing/requesting refills, mostly because I was unable to find a way to sort and ONLY see prescription requests for myself, instead of for my whole team.“ January 25, 2024 AP Allan P Plastic SurgeonMedical Practice, 51 - 200 employeesUsed the software for: Less than 6 months. “I use ID.me for controlled substances and I am grateful that verification also comes through my Apple Watch! “ November 23, 2023 KC Kevin C PMHNPMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “Adjusting a prescription is problematic as it is impossible and requires a new prescription for each adjustment.“ January 9, 2024 AP Allan P Plastic SurgeonMedical Practice, 51 - 200 employeesUsed the software for: Less than 6 months. “i do like how this shows pharmacies that are close to the patient’s home zip code. “ November 23, 2023 SC Sheri C Physician assistantHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “There is no way to keep more than one pharmacy in patient’s profile.“ January 24, 2024 ## Showing most helpful reviews Showing 1-25 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Susana M. Nurse Practitioner Hospital & Health Care Used the software for: 2+ years ### "Solid and easy with a couple of kinks" January 24, 2024 4.0 Pros It's easy to input and pull up prior patients, it's fairly simple for those of us new to having to get something like this off the ground, info is accurate and easy to find, and customer service has been very patient, helpful, and available when needed. The cost is billed monthly and is reasonable-- we have a very small budget in our tiny University-based Student Health Center, so that was a key factor in our decision. Cons The whole refill thing is clumsy and involves an extra couple of steps that seem unnecessary and redundant. Reason for choosing Treat Cost, monthly billing, and ease of implementation. Review Source JW Jamie W. PMHNP Health, Wellness and Fitness Used the software for: 1-2 years ### "Good & Struggles" November 23, 2023 4.0 If they could change the ability to renew with different refills I would like it much better. Pros Easy to put in pt info and find pharmacies. Cons Not easy to send refills- for ex I wrote a 30 day supply, 0RF. I can refill that but have to put in a fill new script if I want it to be 30 days, 1RF or 2RF Review Source KC Kevin C. PMHNP Mental Health Care Used the software for: 6-12 months ### "Average at best." January 9, 2024 3.0 Would not recommend to other clinicians. Pros Writing a prescription is very easy. Electronic signatures are also very simple as well. Cons Adjusting a prescription is problematic as it is impossible and requires a new prescription for each adjustment. There is no clear cut way to look at a prescribing history as well. The medication interactions are repetitive and monotonous as you have to acknowledge the same interactions mutiple times during the same prescribing session each time the offending agents are prescribed with each other. Review Source TD Tera D. Medical Provider Health, Wellness and Fitness Used the software for: 1-2 years ### "Worked well for what we needed it for!" January 25, 2024 5.0 Overall, it absolutely did what we needed it to do, and continues to do so! Definitely would recommend! Pros My company mostly used Treat for writing prescriptions for controlled medications; it integrated well with our product at the time. I continue to use it for checking the national database, and it is extremely good at that; makes accessing the PDMP much more bearable than going through the state website. Cons I occasionally struggled with easily accessing which patients were needing/requesting refills, mostly because I was unable to find a way to sort and ONLY see prescription requests for myself, instead of for my whole team. This may have been a settings issue, but I was not able to figure it out. Review Source SC Sheri C. Physician assistant Hospital & Health Care Used the software for: 1-2 years ### "E-scribing " January 24, 2024 4.0 I have had a good experience and find it straightforward to use. Other providers have struggled with the flow. It is reliable and easy to access. Pros It is a helpful data base of patients and their previous prescriptions. Reliable access from anywhere. Cons There is no way to keep more than one pharmacy in patient’s profile. Also, if a prescription is cancelled, there is not a way to document and review the reason later. Review Source ME Mark E. Physician Hospital & Health Care Used the software for: 1-2 years ### "Using treat for e-prescribing" January 19, 2024 5.0 For all very good experience would use again Pros Ease of use of Treat for prescribing medication. Cons Doesn’t always tell you what to prescribe the past Review Source lL lindsay L. Physician Medical Practice Used the software for: 1-2 years ### "Physician user" January 19, 2024 4.0 Pros It sends prescriptions quicly to chosen pharmacy Cons Too many pages to click through. Poor search function doesnt work very well if I type too fast. Sometimes I will type the entire name and the search fails and I have to delete a letter to get filtered results. Often things dont appear in PDMP but other users see different information. Unable to see prior pharmacies used. Some patients need medication sent to multiple pharmacies and it makes it very difficult. Difficulty to search for pharmacies when patients only have the phone number. Review Source CW Calvin W. Endocrinologist Medical Practice Used the software for: 6-12 months ### "modern UI and responsive customer support" May 20, 2020 4.0 We needed a standalone eRx system as we have ambitions to implement or piece together our own EHR system; Treat seemed like the best option available for our needs Pros I enjoy the modern and user-friendly interface. Whenever I do come across any issues, customer support has always been prompt and very helpful. I had started using it while it was free and have continued to use it with a paying subscription because it is reliable and I can easily copy/paste the information I need to document (unlike a phone app). Cons Parts of the platform are still being built out, so for instance I can't easily look up my prescribing history for a given patient without looking through code (which is fortunately decipherable, but would prefer it displayed in plain English) Review Source Response from PRN Software February 12, 2021 Hi Calvin, thanks for sharing your feedback. We're glad you're enjoying the interface with Treat and our support team has been able to assist you. We've also improved the prescribing history feature within Treat which should make it easier for you to view. If you decide to develop your own EMR, Treat has an API which makes it easy to integrate e-prescribing capabilities. Additionally, you can always contact Bravado Health Support for assistance: 1-561-805-5935 or support@bravadohealth.com. BR Benjamin R. Doctor Medical Practice Used the software for: 1-2 years ### "I've used treat for 1-2 years as a solo practitioner" November 27, 2023 3.0 It's ok, but the above lack of feature has left me looking for alternatives. Pros It's affordable, relatively easy to use, with a modern interface Cons I wish I could modify a renew order, it would save me a lot of time! I would also like the option of saving multiple pharamcies. Reason for choosing Treat I like the modern layout and the price... Review Source EH Erin H. Lead Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "Completely passable e-prescribing system" November 21, 2023 4.0 Setting up new providers can sometimes be arduous, but customer service is quite helpful. Overall the e-prescribing system is easy to use and not difficult to teach. Passable for daily use but some improvements would be very helpful. Pros Ability to create favorites. Ease of adding clients and pharmacies. Ability to use previous prescriptions. Cons Sometimes not the most user friendly way to write the dosing instructions. Bombarded with interaction warnings (most of which are not even relevant/accurate). Review Source AR Alma R. Practice Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing software!" February 26, 2021 5.0 Pros It is very simple and tech-friendly. Easy to access and secure Cons I don't like the setting in some Rx but that's pretty much it. Alternatives considered [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing Treat Practice size and we just needed for prescriptions. Review Source Response from PRN Software March 4, 2021 Hi Alma, thanks for sharing your feedback. We're glad you're enjoying the convenience of e-prescribing with Treat. We'd be happy to assist you with managing settingsyou can contact Bravado Health Support any time for assistance: 1-866-727-4789 or support@bravadohealth.com. VB Virginia B. Provider Health, Wellness and Fitness Used the software for: 2+ years ### "Usable for what I do" January 9, 2024 3.0 Good- a bit difficult to change dose, add medications Pros Relatively easy to use Helps with record keeping Meets dual authentication requirements Cons Too many required “clicks” Difficult to add scripts other than ones Iuse primarily Review Source CR Carol R. Nurse practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great product" November 22, 2023 4.0 Overall it has been easy to learn and use Pros Ease of use, easy to learn how to use it Cons The controlled substance database is not integrated into the system Review Source AP Allan P. Plastic Surgeon Medical Practice Used the software for: Less than 6 months ### "Works well, esp when accessing from an iPad" November 23, 2023 5.0 Very good. Very mobile. iPad friendly. I have used Practice Fusion before and that was OK. i do like how this shows pharmacies that are close to the patient’s home zip code. Pros I don’t have a travel laptop and I am on the road weekly. I need to prescribe almost daily and this platform works well. I use ID.me for controlled substances and I am grateful that verification also comes through my Apple Watch! Cons laggy at times. Sometimes says confirmed and pharmacy does not have the Rx. Review Source DC Daniela C. Physician Hospital & Health Care Used the software for: 6-12 months ### "Subpar" November 27, 2023 3.0 Pros I like the Aesthetics of Treat. Nothing else really comes to mind. Cons Difficult to find medications & pharmacy Review Source JM Jon M. Medical Doctor Hospital & Health Care Used the software for: Less than 6 months ### "Finally - modern, streamlined, easy to set up and use medical software" August 24, 2020 5.0 It's exactly what I wanted, which unfortunately seems rare these days. I wanted something that was modern, intuitive and well priced. I've been using it for months now and I feel like it was a good decision to give it a try, so I thought I'd share. Pros It's simple and really doesn't require training. I was able to set myself up and start using it without talking to anyone. They have a support line you can call, but I haven't used it yet. For the low price, I have to say I was pleasantly surprised to get renewals, PDMP and an easy 2-factor authentication process. Cons They have a Treat API program, so it sounds like I could integrate this with my EHR, however, I'm fine at the moment using it as a standalone. Review Source Response from PRN Software February 12, 2021 Hi Jon, thanks for sharing your feedback. We're glad you're enjoying e-prescribing with Treat. CW Christopher W. Psychiatric Mental Health Nurse Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Goof product " November 22, 2023 4.0 Overall, an easy experience with the software. No thrills, which is nice. Pros Treat is very efficient and contains minimal bells and whistles. This allows entry-level users to adapt to the software easily Cons I didn't like how management and prescribing are separated. Review Source CP Craig P. Nurse Practitioner Hospital & Health Care Used the software for: Less than 6 months ### "Implementation and daily use" February 9, 2021 5.0 The implementation of the electronic prescriptions has been an easy transition, in large part due to the ease of this product. Pros The ease of use. I began using this produce the same day we completed our license purchase. Cons Sending prescription of compounded medications is difficult. Mary's Magic Mouth wash is an example. Reason for choosing Treat User review and pricing Review Source Response from PRN Software February 12, 2021 Hi Craig, thanks for sharing your feedback. We're glad you're enjoying the convenience of e-prescribing with Treat. Our support team would be happy to assist you with sending compound medications. If you ever need assistance, you can always contact Bravado Health Support: 1-561-805-5935 or support@bravadohealth.com. RA Robert A. Medical Doctor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to Use E-Prescribing" May 20, 2020 5.0 easier more streamlined prescribing as the service is not integrated into my EMR Pros Streamlined, search features for prescriptions and local pharmacies for patients, saving favorite Rx's Cons I found it challenging to custom the instructions for some of my prescriptions, but I am not sure if that's because I can't with the software or I do not know how to properly edit certain things Review Source Response from PRN Software February 12, 2021 Hi Robert, thanks for sharing your feedback. We're glad you're enjoying e-prescribing with Treat. If you need assistance with custom instructions, feel free to contact Bravado Health Support: 1-561-805-5935 or support@bravadohealth.com. AB Ariele B. Owner, Psych NP Mental Health Care Used the software for: Less than 6 months ### "Treat" February 9, 2021 5.0 Overall a reasonable service for e-prescribing. Setting it up was easy and I have no concerns with daily use. There are no dealbreaker glitches but it's not a luxury service. It safely gets my prescriptions to the pharmacies, so I have no serious complaints. Pros Treat is generally easy to use, has controlled Rx capability for an upcharge, interfaces well with pharmacies. Cons I can't adjust a dose without writing a new prescription. The multiple alerts for cross-reactions are super annoying. Maybe my fault for not setting it up, but I wish it had seamless interface with the PMP. Review Source Response from PRN Software February 12, 2021 Hi Ariele, thanks for sharing your feedback. We're glad you're enjoying the convenience of e-prescribing with Treat. We're working on improvements to adjusting prescription orders and alert display that you might find helpful. Treat also interfaces with most state PMP programs. If you need assistance with the PMP feature, you can always contact Bravado Health Support: 1-561-805-5935 or support@bravadohealth.com. KH Kalato H. Nurse practitioner Medical Practice Used the software for: 6-12 months ### "Happy " May 20, 2020 5.0 Pros The software is accessible from any computer. Cons I could use some training videos. I taught myself but software is definitely explanatory Review Source Response from PRN Software February 12, 2021 Hi Kalato, thanks for sharing your feedback. We're glad you're enjoying the accessibility of Treat. We post knowledge-base articles and release notes for Treat at https://support.bravadohealth.com/hc/en-us/categories/360000558554-Treat. Additionally, you can always contact Bravado Health Support for assistance: 1-561-805-5935 or support@bravadohealth.com. EL Erica L. Patient Relations Medical Practice Used the software for: 1-2 years ### "Set up is challenging, but product is great!" February 23, 2021 5.0 We have multiple doctors using Treat and we all truly appreciate the security and user interface. Pros The pricing is fantastic for the quality of the product. Cons Getting through the set-up security verification was extremely difficult. Reason for choosing Treat No long term contract and inexpensive. Review Source Response from PRN Software March 4, 2021 Hi Erica, thanks for sharing your feedback. We're glad your practice is enjoying the convenience of e-prescribing with Treat. We're also making improvements to the onboarding process that should make it easier for you to set up new prescribers in the future. Additionally, you can contact Bravado Health Support any time for assistance: 1-561-805-5935 or support@bravadohealth.com. JY Jamie Y. owner Hospital & Health Care Used the software for: Less than 6 months ### "Easy to Use" February 25, 2021 5.0 Pros Easy to use software and interface. I liked that we could buy the e-prescribing software without an integrated patient database software. Dental offices use their own patient management software and is different than the ones used by medical offices. Most e-prescribing software does not take this into account. Cons It is easy to use so no suggested improvements Review Source Response from PRN Software March 4, 2021 Hi Jamie, thanks for sharing your feedback. We're glad your dental practice is enjoying the convenience of e-prescribing with Treat. If you ever need assistance, you can contact Bravado Health Support any time: 1-866-727-4789 or support@bravadohealth.com. DG David G. Physician Hospital & Health Care Used the software for: Less than 6 months ### "It works great!" February 25, 2019 5.0 Eliminating paper Rx for controlled substances. Pros It is simple to use and intuitive. It also remembers pharmacies so you only select them once. Cons It takes a long time to set up an account in the beginning. Review Source Response from PRN Software February 12, 2021 Dear David, thanks for sharing your feedback. We're glad you enjoy the simplicity of e-prescribing with Treat. We've also improved the onboarding process. If you need to add more prescribers in the future, please contact Bravado Health Support for assistance: 1-561-805-5935 or support@bravadohealth.com. AB Andrew B. Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "Lots of error messages and no customer support" May 29, 2025 2.0 Setup was easy. Worked well for the past few years. Since they've changed their name to DoseSpot (probably related to an acquisition or merger) their quality has dropped off precipitously - frequent error messages and inability to submit prescriptions. Customer support is non-existent. I think they're having bandwidth issues but there's nothing as frustrating as having to wait hours to submit a prescription (after hours) and they have zero real time support. I'm currently 36 minutes into hold time for support. That is the rule rather than the exception. Too bad - reasonably good application but technical issues are growing. Pros Clean interface. Used to work well but precipitous drop in quality and apparently no customer support. Too bad. Cons Customer support and low bandwidth. Frequent error messages and inability to submit prescriptions during busy time. Get ready to have to submit all your prescriptions after hours. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.