--- title: "RepeatMD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RepeatMD Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10009042/RepeatMD/" page_type: "product" language: "en" --- # RepeatMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RepeatMD ## What is RepeatMD? RepeatMD helps Aesthetic & Wellness practices grow their businesses through its innovative Inbound Revenue Platform that automates revenue generation. Powered by the company’s industry-tailored MedCommerce Engine, RepeatMD continuously attracts new patients, fosters loyalty, and promotes premium treatments for expanding practices. Its features include robust e-commerce solutions, mobile rewards, memberships, customized marketing campaigns, and a comprehensive digital treatment catalog. ## What is RepeatMD used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Spa](https://www.capterra.com/spa-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 191 user reviews Reviews sentiment Positive 87% Neutral 2% Negative 10% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Membership Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepeatMD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://repeatmd.com&name=RepeatMD) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepeatMD 4.4 (191) VS. [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting Price Contact vendor Starting Price $780 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (191) Ease Of Use 4.6 (2,977) Value For Money 4.2 (176) Value For Money 4.7 (2,055) Customer Service 4.3 (185) Customer Service 4.7 (2,284) ## RepeatMD alternatives [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (167)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) [4.5 (182)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268006/Daxko-Operations/) [View all alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) ## FAQs about RepeatMD Overview ### What problems does RepeatMD solve? RepeatMD solves inconsistent patient retention, manual membership administration, and missed after-hours sales by combining rewards, memberships, financing, text outreach, and a mobile marketplace in one workflow. Aesthetic and wellness practices, med spas, practice owners, and front-desk teams benefit most by boosting repeat visits, recurring revenue, and cross-selling without extra administrative burden. Answer based on 160 reviews Overview ### Which roles and teams benefit most from RepeatMD? RepeatMD is most used by practice owners, executives, office managers, and administrative teams in aesthetic and wellness businesses. Clinical leads such as nurse practitioners and physician assistants use it to support patient financing and treatment adoption, while marketing and customer service teams drive loyalty, referrals, and repeat bookings. Answer based on 190 reviews Overview ### What company size and industries is RepeatMD built for? RepeatMD is built for small aesthetics and wellness practices, with 89% of reviewers from small businesses and Medical Practice the top industry at 23%. It also serves Health, Wellness and Fitness organizations at 17%, with smaller representation from midsize businesses at 6%, enterprises at 5%, and Hospital & Health Care at 5%. Answer based on 190 reviews Features and Usability ### What are the key features of RepeatMD? RepeatMD includes core patient engagement tools like mobile rewards, loyalty programs, and SMS marketing, plus differentiators such as membership management with membership signup and customizable branding. Reviewers also frequently mention eCommerce management, referral tracking, and customer activity tracking for supporting recurring revenue, repeat visits, and targeted outreach. Answer based on 69 reviews Overview ### How well does RepeatMD help with patient engagement? RepeatMD improves patient engagement through memberships, rewards, financing, and always-on purchasing tools. Aesthetic and wellness practices often mention better loyalty, repeat visits, and easier communication, while some teams say reporting depth, interface polish, and marketing expectations can fall short when they want more detailed insight or hands-on guidance. Answer based on 67 reviews Limitations ### Does RepeatMD have bugs or usability issues? RepeatMD delivers a smooth experience for many practices, but bugs and usability issues come up often enough to matter. Some clinics report freezes, confusing navigation, login friction, and delayed fixes, while others describe daily use without problems and say updates help. Support responsiveness appears inconsistent, especially for smaller teams needing quick technical help. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does RepeatMD integrate with? RepeatMD integrates with Affirm, which is used to offer financing within the RepeatMD marketplace. Reviewer feedback and the official catalog both identify Affirm as the listed third-party integration, with no other specific external tools or platforms named in the provided data. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on RepeatMD? RepeatMD offers live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say nontechnical staff can get comfortable quickly with the interface, while admins and front-desk teams often need more time for sign-ups, check-ins, and advanced features. Some users also want more consistent interactive training. Answer based on 10 reviews Getting Started and Support ### What customer support options does RepeatMD offer, and how do users rate the experience? RepeatMD offers email/help desk support, an FAQ/forum, and a knowledge base. User feedback on support is mixed: many describe helpful onboarding, useful guidance, and quick replies, while others report inconsistent follow-up, slow issue resolution, and frustration when technical problems or account concerns take too long to address. Answer based on 85 reviews ## Who uses RepeatMD? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) RepeatMD includes **Loyalty Program** and **Rewards Management**, but does not offer **Third-Party Integrations**. Its coverage of **Loyalty Program** and **Rewards Management** gives businesses the tools to build repeat purchase behavior, manage incentives clearly, and keep customers interested over time, helping businesses strengthen retention and encourage ongoing customer participation. Loyalty Program 4.4 (133) 63.16% of 133 reviewers that rated this feature as important or highly important RepeatMD offers a loyalty program that encourages patient retention and repeat visits through accessible rewards. Users think it strengthens patient relationships, increases revenue, and is easy to manage, though some mention occasional confusion with notifications and reward codes. Rewards Management 4.5 (103) 56.31% of 103 reviewers that rated this feature as important or highly important It gives you tools to incentivize repeat purchases and boost engagement. Reviewers appreciate the easy reward tracking, customizable incentives, and positive impact on client retention. Some users mention the system is intuitive, though a few wish for more reward options and better staff engagement. Membership Management 4.3 (86) 52.33% of 86 reviewers that rated this feature as important or highly important It helps you streamline membership administration, boost recurring revenue, and foster loyalty. Some reviewers find it easy to track memberships and appreciate exclusive benefits, but others report delayed reports, lack of EMR integration, and occasional glitches in management. eCommerce Management 4.3 (64) 45.31% of 64 reviewers that rated this feature as important or highly important With this capability, you can sell treatments and products 24/7, streamline online sales, and manage inventory easily. Reviewers appreciate the user-friendly interface, seamless shopping experience, and revenue growth, though some mention minor improvements and occasional warnings. Promotions Management 4.2 (58) 65.52% of 58 reviewers that rated this feature as important or highly important This aspect helps you create and manage promotions to drive patient engagement and revenue. Reviewers appreciate the intuitive interface, frequent promotional campaigns, and ability to tailor offers, but some mention promotions can feel generic and desire more personalized support. Multi-Channel Marketing 4.4 (76) 47.37% of 76 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) RepeatMD 18 features ### All Features - Customer Activity Tracking: A report showing what actions customers perform - Customizable Branding: Add customized logos and colors to align with company branding - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - eCommerce Management: With this capability, you can sell treatments and products 24/7, streamline online sales, and manage inventory easily. Reviewers appreciate the user-friendly interface, seamless shopping experience, and revenue growth, though some mention minor improvements and occasional warnings. - For Chiropractors: Serves chiropractic practices - For Salons and Spas: Specific for use in spas and salons - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Program: RepeatMD offers a loyalty program that encourages patient retention and repeat visits through accessible rewards. Users think it strengthens patient relationships, increases revenue, and is easy to manage, though some mention occasional confusion with notifications and reward codes. - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Membership Management: It helps you streamline membership administration, boost recurring revenue, and foster loyalty. Some reviewers find it easy to track memberships and appreciate exclusive benefits, but others report delayed reports, lack of EMR integration, and occasional glitches in management. - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile App: Access the system via a mobile application - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Promotions Management: This aspect helps you create and manage promotions to drive patient engagement and revenue. Reviewers appreciate the intuitive interface, frequent promotional campaigns, and ability to tailor offers, but some mention promotions can feel generic and desire more personalized support. - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: It gives you tools to incentivize repeat purchases and boost engagement. Reviewers appreciate the easy reward tracking, customizable incentives, and positive impact on client retention. Some users mention the system is intuitive, though a few wish for more reward options and better staff engagement. - SMS Marketing: Send promotional campaigns or transactional messages via text messages --- Get Advice We can help you find the software with the features you need. Features 4.3 (191) 4.3 Based on 191 reviews ## Pricing Value for money 4.2 (176) ### Starting price Free trial not available Value for money 4.2 (176) 4.2 Based on 176 reviews ## Integrations [ Affirm](https://www.capterra.com/p/218694/Affirm/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (185) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (185) 4.3 Based on 185 reviews ## User reviews Overall rating 4.4 Based on 191 reviews Filter by rating 5(140) 4(27) 3(4) 2(3) 1(17) Mentioned topic Sorted by most recent MM MaryKaren M. Dentist Medical Practice ### "RUN AWAY FROM THIS COMPANY!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2026 Absolutely awful experience overall, with poor service, frustrating issues, and disappointing results. Pros I liked the ability to offer patients convenient office memberships that make dental care more affordable. Cons It has been impossible to cancel their service. I emailed them in October 2025 requesting cancellation, yet I am still being charged monthly as of August 2026. I have called repeatedly and sent multiple emails but have received no response or resolution. Based on my experience: STAY AWAY!!! THESE PEOPLE ARE CROOKS!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr Tami O. Provider Owner Alternative Medicine ### "Three-Year Experience: Good Idea, Poor Follow-Through" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2026 From a business perspective, we also did not see the level of practice growth that had been represented during the onboarding process. Between the platform fees and the limited measurable return, the overall value did not meet our expectations. Pros We used RepeatMD for three years and appreciated some aspects of the platform, particularly the concept of helping practices implement membership-style programs and automated marketing. Cons However, our experience toward the end of the contract was disappointing. After completing our three-year commitment, we made multiple requests to terminate our agreement and did not receive timely responses. Despite reaching out on three separate occasions, the lack of communication resulted in us being billed for an additional month of services we had clearly requested to discontinue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML M L. owner Medical Practice ### "Be VERY sure you want to try the service --cannot change your mind " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 28, 2026 Would not try again because of difficulty cancelling even when I had not yet used their services. (I had a family situation/death to deal with that affected my ability to run my business at this time.) Pros Seems like it would make sales easier. Flashy demos that get you excited about progress and getting help. Cons Changed my mind after I signed up and despite not using the platform or service at all, was still held to the $700 a month fee for a 90 day required cancellation notice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Joy P. Chief Operating Officer Hospital & Health Care ### "The rewards keep patients coming back again and again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 We've seen a clear boost in repeat visits and we're getting to talk about our services a lot more which is a win for us. Patients talk about their rewards like they're part of a club which makes them want to talk about us to their friends and family. Pros The rewards feature changed everything for us. Patients earn rewards for visits and purchases and they're genuinely excited to redeem them. It's fun for them and effortless for us. Cons We had to adjust a few reward values early on to make sure they made financial sense but it's been smooth ever since. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Brandon Y. Chief Operating Officer Medical Practice ### "Our Loyalty program actually works now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 The retention it created alone has paid for the software. Its been one of our best additions. Pros Patients love checking their rewards in the app. They come in just to redeem those rewards which gives us the opportunity to sell them another service. Cons I wish we had added it before the holidays, we would've made so much more with their promos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bobby B. Physician Assistant Medical Practice ### "Sales has never been this consistent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 RepeatMD helped us stabilize revenue and boost overall sales. Instead of chasing one off purchases, we now have a system that sells memberships and packages automatically. Pros We used to have busy months followed by slow ones. Since launching our app, we're seeing steady sales every single week. Even our slower seasons are profitable now Cons It took a little while to figure out which promotions worked best but once we did, it was smooth sailing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG Ori G. CEO Health, Wellness and Fitness ### "Perfect for our Hormone and Weight Loss memberships." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 They make our membership programs stand out and puts them right in the face of any prospects who has our app. Pros Their platform makes it really easy for patients to learn about and buy our monthly hormone optimisation and weight loss programs. Cons Honestly don't have anything bad to say about them they've been a pleasure to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Benjamin R. Chief Executive Officer Hospital & Health Care ### "Gave our practice a real brand identity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Before, we grew from word of mouth. Now, we have an actual app that is beautifully branded that sells for us. It;s like we finally caught up to where the industry is heading. Pros The custom app made us look so polished. Patients browse treatments and memberships right on their phones, it feels much more modern and professional. Cons Figuring out what rewards we wanted took some back and forth but the final product was worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Melissa M. Aesthetic Nurse Medical Practice ### "The best virtual salesperson." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 It made my solo operation look really advanced. It helps me introduce my services while I'm with patients or while my doors are closed becoming a hell of a virtual salesperson. Pros As a Solo injector, I love that it lets me buy back my time so I don't have to talk about every service I offer, it's all in my app. They also create and run all our holiday promos, which is such a big weight off my plate. Cons Sice I'm a solo provider running the practice on my own, it was hard to block time for building the PP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mary Ann L. CEO CVO Medical Practice ### "RepeatMD- Cutting Edge APP for Aesthetic Practices (Medical & Dental)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 If you're a medical spa or dental practice owner looking to elevate your patient experience and drive revenue growth, I highly recommend RepeatMD. Their customer support, training resources, and overall commitment to client success are truly top-notch. Pros As the CEO of Consultants in Dental Aesthetics in Spring, TX, I can confidently say that partnering with RepeatMD has been a game-changer for our practice. We've been using their platform to boost patient loyalty, engagement, and overall profitability — and the results have exceeded expectations. Our memberships and services are now seamlessly integrated into the app, and with the introduction of their V3 products, including personalized AI, the capabilities have gone from great to exceptional. The innovation they bring to the table is truly next-level. Cons So Many options, you need to set goals and maximize strategies systematically. It's a great problem to have. Switched from [Kleer](https://www.capterra.com/p/247850/Kleer/) Wanted more than Membership Management and RepeatMD offered a vast array of perks and benefits to both patients and the practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10009042/RepeatMD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Mindbody vs RepeatMD](https://www.capterra.com/compare/40229-10009042/MINDBODY-vs-RepeatMD)[Daxko Operations vs RepeatMD](https://www.capterra.com/compare/268006-10009042/Daxko-Operations-vs-RepeatMD)[WellnessLiving vs RepeatMD](https://www.capterra.com/compare/145039-10009042/WellnessLiving-vs-RepeatMD)[StarChapter vs RepeatMD](https://www.capterra.com/compare/57588-10009042/StarChapter-vs-RepeatMD)[Vagaro vs RepeatMD](https://www.capterra.com/compare/153752-10009042/Vagaro-vs-RepeatMD)[ClubRight vs RepeatMD](https://www.capterra.com/compare/160550-10009042/Club-Right-vs-RepeatMD)[Wodify vs RepeatMD](https://www.capterra.com/compare/159663-10009042/Wodify-vs-RepeatMD)[Brilliant Directories vs RepeatMD](https://www.capterra.com/compare/133173-10009042/Brilliant-Directories-vs-RepeatMD)[GrowthZone vs RepeatMD](https://www.capterra.com/compare/124449-10009042/GrowthZone-vs-RepeatMD) [Gym Assistant vs RepeatMD](https://www.capterra.com/compare/42753-10009042/Gym-Assistant-vs-RepeatMD)[Tithe.ly vs RepeatMD](https://www.capterra.com/compare/154664-10009042/Tithe-ly-Church-Giving-vs-RepeatMD)[Novi AMS vs RepeatMD](https://www.capterra.com/compare/188714-10009042/Novi-AMS-vs-RepeatMD)[Chmeetings vs RepeatMD](https://www.capterra.com/compare/184192-10009042/Chmeetings-vs-RepeatMD)[Glue Up vs RepeatMD](https://www.capterra.com/compare/134209-10009042/Glue-Up-vs-RepeatMD)[Uscreen vs RepeatMD](https://www.capterra.com/compare/147245-10009042/Uscreen-vs-RepeatMD)[ABC Glofox vs RepeatMD](https://www.capterra.com/compare/136861-10009042/Glofox-vs-RepeatMD)[MemberPress vs RepeatMD](https://www.capterra.com/compare/134534-10009042/MemberPress-vs-RepeatMD)