--- title: "RepeatMD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RepeatMD Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10009042/RepeatMD/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # RepeatMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RepeatMD ## What is RepeatMD? RepeatMD helps Aesthetic & Wellness practices grow their businesses through its innovative Inbound Revenue Platform that automates revenue generation. Powered by the company’s industry-tailored MedCommerce Engine, RepeatMD continuously attracts new patients, fosters loyalty, and promotes premium treatments for expanding practices. Its features include robust e-commerce solutions, mobile rewards, memberships, customized marketing campaigns, and a comprehensive digital treatment catalog. ## What is RepeatMD used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Spa](https://www.capterra.com/spa-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 193 user reviews Reviews sentiment Positive 87% Neutral 2% Negative 11% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Membership Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepeatMD?[Manage this product listing](https://www.g2.com/products/repeatmd/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepeatMD 4.4 (193) VS. [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price Contact vendor Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (193) Ease Of Use 3.7 (2,981) Value For Money 4.2 (178) Value For Money 4.0 (2,059) Customer Service 4.3 (187) Customer Service 4.3 (2,288) ## RepeatMD alternatives [4.7 (3,682)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) ## FAQs about RepeatMD Overview ### What problems does RepeatMD solve? RepeatMD solves the manual work of managing memberships, promoting treatments, and following up with patients by putting subscriptions, mobile rewards, targeted offers, and treatment purchases in one patient-facing app. Medical spas, aesthetic clinics, dental practices, wellness providers, and solo injectors benefit from stronger repeat visits, predictable membership income, and financing-supported treatment sales. Answer based on 133 reviews Overview ### Which roles and teams benefit most from RepeatMD? RepeatMD is most used by practice owners, executives, and operations managers who oversee recurring revenue, memberships, and patient payment programs. Clinical teams, including nurse practitioners and physician assistants, use it to support treatment-related financing and membership enrollment. Administrative, customer service, and marketing staff manage patient communications, account details, and promotional follow-up. Answer based on 192 reviews Overview ### What company size and industries is RepeatMD built for? RepeatMD is designed for small Aesthetics and Wellness Practices, with 89% of reviewers from small businesses. Its strongest industry presence is Medical Practice at 24%, followed by Health, Wellness and Fitness at 17% and Hospital & Health Care at 5%. It also serves midsize and enterprise organizations. Answer based on 192 reviews Features and Usability ### What are the key features of RepeatMD? RepeatMD includes loyalty programs and rewards management that give patients incentives to return, along with membership management for presenting and administering membership options. Its branded mobile experience supports promotions, multi-channel marketing, and SMS marketing to communicate offers, while eCommerce management lets practices sell treatments and products through their marketplace. Answer based on 73 reviews Limitations ### Does RepeatMD have bugs or technical issues? RepeatMD provides a feature-rich patient app that many daily users find easy to set up and operate, but reliability feedback is mixed. Some practices report freezing, login verification problems, confusing navigation, or marketplace limitations. Support responsiveness and technical follow-through can vary, especially for teams needing quick fixes or integration guidance. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does RepeatMD integrate with? RepeatMD integrates with Affirm, supporting payment and financing workflows for practices using the platform. Affirm is the listed third-party integration in RepeatMD’s official catalog data. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on RepeatMD? RepeatMD offers live online training, webinars, documentation, and videos for team onboarding. Reviewers find its interface approachable for less technical staff, which can reduce basic training time. However, staff handling client sign-ups, check-ins, and more complex features may need additional training, encouragement, and ongoing support. Answer based on 10 reviews Getting Started and Support ### What customer support options does RepeatMD offer, and how do users rate the experience? RepeatMD offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe onboarding guidance and support responses as helpful and prompt. However, some report slow follow-up, unresolved technical issues, difficulty reaching support, and inconsistent service when account or app problems require ongoing assistance. Answer based on 85 reviews Features and Usability ### How well does RepeatMD support patient engagement? RepeatMD helps aesthetic and wellness practices engage patients through memberships, mobile rewards, financing, and an in-app marketplace. Practice teams value tools that encourage repeat visits, make treatments easier to buy, and support retention. Some users want more flexible analytics and reporting to better understand patient behavior and campaign performance. Answer based on 67 reviews ## Who uses RepeatMD? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) RepeatMD includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase behavior and manage incentives in a more organized way. However, it does not include **Third-Party Integrations**. By covering **Loyalty Program** and **Rewards Management**, the product helps businesses encourage customer retention, track reward activity, and provide customers with clear incentives to return. Loyalty Program 4.4 (133) 63.16% of 133 reviewers that rated this feature as important or highly important RepeatMD offers a loyalty program that encourages repeat visits and patient retention by rewarding ongoing engagement. Users think it’s easy to manage, helps boost revenue, and makes patients feel valued, though a few mention occasional confusion with reward notifications. Rewards Management 4.5 (103) 56.31% of 103 reviewers that rated this feature as important or highly important With this capability, you can incentivize repeat purchases and boost engagement. Reviewers appreciate the easy tracking, customizable rewards, and mobile app accessibility, noting it drives client retention and excitement, though some would like more reward options and better EMR integration. Membership Management 4.3 (86) 52.33% of 86 reviewers that rated this feature as important or highly important This aspect helps you manage memberships smoothly, increasing recurring revenue and patient loyalty. Reviewers appreciate the streamlined administration, dynamic dashboard, and clear membership options, though some report challenges with EMR integration and delayed payment notifications. eCommerce Management 4.3 (64) 45.31% of 64 reviewers that rated this feature as important or highly important RepeatMD enables you to sell treatments and products online 24/7, expanding revenue and improving patient experience. Reviewers appreciate the intuitive interface, seamless integration, easy inventory tracking, and streamlined checkout, though some mention minor areas for improvement. Promotions Management 4.3 (59) 66.10% of 59 reviewers that rated this feature as important or highly important You can easily create and manage tailored promotions to attract new patients and incentivize repeat visits. Reviewers appreciate the intuitive interface and positive impact on engagement and revenue, but some mention promotions could be more personalized and follow-up improved. Multi-Channel Marketing 4.4 (76) 47.37% of 76 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) RepeatMD 18 features ### All Features - Customer Activity Tracking: A report showing what actions customers perform - Customizable Branding: Add customized logos and colors to align with company branding - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - eCommerce Management: RepeatMD enables you to sell treatments and products online 24/7, expanding revenue and improving patient experience. Reviewers appreciate the intuitive interface, seamless integration, easy inventory tracking, and streamlined checkout, though some mention minor areas for improvement. - For Chiropractors: Serves chiropractic practices - For Salons and Spas: Specific for use in spas and salons - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Program: RepeatMD offers a loyalty program that encourages repeat visits and patient retention by rewarding ongoing engagement. Users think it’s easy to manage, helps boost revenue, and makes patients feel valued, though a few mention occasional confusion with reward notifications. - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Membership Management: This aspect helps you manage memberships smoothly, increasing recurring revenue and patient loyalty. Reviewers appreciate the streamlined administration, dynamic dashboard, and clear membership options, though some report challenges with EMR integration and delayed payment notifications. - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile App: Access the system via a mobile application - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Promotions Management: You can easily create and manage tailored promotions to attract new patients and incentivize repeat visits. Reviewers appreciate the intuitive interface and positive impact on engagement and revenue, but some mention promotions could be more personalized and follow-up improved. - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: With this capability, you can incentivize repeat purchases and boost engagement. Reviewers appreciate the easy tracking, customizable rewards, and mobile app accessibility, noting it drives client retention and excitement, though some would like more reward options and better EMR integration. - SMS Marketing: Send promotional campaigns or transactional messages via text messages --- Get Advice We can help you find the software with the features you need. Features 4.3 (193) 4.3 Based on 193 reviews ## Pricing Value for money 4.2 (178) ### Starting price Free trial not available Value for money 4.2 (178) 4.2 Based on 178 reviews ## Integrations [ Affirm](https://www.capterra.com/p/218694/Affirm/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (187) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (187) 4.3 Based on 187 reviews ## User reviews Overall rating 4.4 Based on 193 reviews Filter by rating 5(141) 4(27) 3(4) 2(3) 1(18) Mentioned topic Sorted by most recent RS Rachel S. CEO Medical Practice ### "STAY AWAY!!! 6 MONTHS TRYING TO CANCEL " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 20, 2026 Read this before you sign anything with RepeatMD. Their communication process is not good! We paid $5000 to build our app plus about $700 a month. On April 16, 2026 I told them in writing we were cancelling. They confirmed it in writing. Then they kept billing us. For six months. Then Threatened Collections. They want to keep you paying and this isn't how someone who has done this much business should be treated! When I pushed back, they admitted in writing that they had closed my cancellation request because they “assumed” I was staying. Nobody asked me. Instead of a confirmation, I got “SEVERELY OVERDUE” notices, threats of collections, and warnings that they could cut off access to our patient records. Now they say they won’t process my cancellation without a phone call, with the first opening nine days out. In April they said a form would start the process. The rules keep changing, and every change keeps the billing going. I’ve had to repeat myself to their billing team, their support team and their client experience team. Every one of them was sorry for my frustration. None of them fixed it. This isn’t a service problem. It’s a cancellation process that seems built to keep you paying. Pros The app was built and our members could purchase through it. Which is fine - but doesn't fit our business model. Cons WARNING: They Closed My Cancellation Without Telling Me! They want to keep you paying and created obstacles and contradict their own process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Valerie M. Owner Medical Practice ### "Easy, Reliable, and Excellent for Client Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2026 Our overall experience with RepeatMD has been extremely positive. We have used the app at Ashtoria for several years, and it has been a dependable and valuable tool for our business. It provides a secure, convenient way to communicate with clients, manage promotions and rewards, and make our services more accessible. As a 63-year-old business owner who did not grow up using today’s technology, I especially appreciate how intuitive and manageable the platform is. I have found it easy to learn and use, and our employees and clients have as well. RepeatMD offers excellent value, reliable communication, a user-friendly interface, and outstanding customer support. I would highly recommend it to other aesthetic and wellness businesses. Pros RepeatMD has been an easy and reliable way for Ashtoria Aesthetics & Wellness to communicate with our clients, especially through email. The app is user-friendly for both our clients and our employees, and the back-office features are easy to navigate. We also appreciate the rewards features and the value the platform adds to our business. The RepeatMD staff are consistently helpful, knowledgeable, and responsive whenever we need assistance. Cons Like any technology platform, there can occasionally be minor issues with updated additional features that take a little time to learn. However, we have not experienced any problems, the updates have been very useful and the RepeatMD support team has always been responsive and helpful when questions arise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM MaryKaren M. Dentist Medical Practice ### "RUN AWAY FROM THIS COMPANY!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2026 Absolutely awful experience overall, with poor service, frustrating issues, and disappointing results. Pros I liked the ability to offer patients convenient office memberships that make dental care more affordable. Cons It has been impossible to cancel their service. I emailed them in October 2025 requesting cancellation, yet I am still being charged monthly as of August 2026. I have called repeatedly and sent multiple emails but have received no response or resolution. Based on my experience: STAY AWAY!!! THESE PEOPLE ARE CROOKS!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr Tami O. Provider Owner Alternative Medicine ### "Three-Year Experience: Good Idea, Poor Follow-Through" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2026 From a business perspective, we also did not see the level of practice growth that had been represented during the onboarding process. Between the platform fees and the limited measurable return, the overall value did not meet our expectations. Pros We used RepeatMD for three years and appreciated some aspects of the platform, particularly the concept of helping practices implement membership-style programs and automated marketing. Cons However, our experience toward the end of the contract was disappointing. After completing our three-year commitment, we made multiple requests to terminate our agreement and did not receive timely responses. Despite reaching out on three separate occasions, the lack of communication resulted in us being billed for an additional month of services we had clearly requested to discontinue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML M L. owner Medical Practice ### "Be VERY sure you want to try the service --cannot change your mind " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 28, 2026 Would not try again because of difficulty cancelling even when I had not yet used their services. (I had a family situation/death to deal with that affected my ability to run my business at this time.) Pros Seems like it would make sales easier. Flashy demos that get you excited about progress and getting help. Cons Changed my mind after I signed up and despite not using the platform or service at all, was still held to the $700 a month fee for a 90 day required cancellation notice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Joy P. Chief Operating Officer Hospital & Health Care ### "The rewards keep patients coming back again and again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 We've seen a clear boost in repeat visits and we're getting to talk about our services a lot more which is a win for us. Patients talk about their rewards like they're part of a club which makes them want to talk about us to their friends and family. Pros The rewards feature changed everything for us. Patients earn rewards for visits and purchases and they're genuinely excited to redeem them. It's fun for them and effortless for us. Cons We had to adjust a few reward values early on to make sure they made financial sense but it's been smooth ever since. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Brandon Y. Chief Operating Officer Medical Practice ### "Our Loyalty program actually works now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 The retention it created alone has paid for the software. Its been one of our best additions. Pros Patients love checking their rewards in the app. They come in just to redeem those rewards which gives us the opportunity to sell them another service. Cons I wish we had added it before the holidays, we would've made so much more with their promos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bobby B. Physician Assistant Medical Practice ### "Sales has never been this consistent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 RepeatMD helped us stabilize revenue and boost overall sales. Instead of chasing one off purchases, we now have a system that sells memberships and packages automatically. Pros We used to have busy months followed by slow ones. Since launching our app, we're seeing steady sales every single week. Even our slower seasons are profitable now Cons It took a little while to figure out which promotions worked best but once we did, it was smooth sailing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG Ori G. CEO Health, Wellness and Fitness ### "Perfect for our Hormone and Weight Loss memberships." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 They make our membership programs stand out and puts them right in the face of any prospects who has our app. Pros Their platform makes it really easy for patients to learn about and buy our monthly hormone optimisation and weight loss programs. Cons Honestly don't have anything bad to say about them they've been a pleasure to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Benjamin R. Chief Executive Officer Hospital & Health Care ### "Gave our practice a real brand identity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Before, we grew from word of mouth. Now, we have an actual app that is beautifully branded that sells for us. It;s like we finally caught up to where the industry is heading. Pros The custom app made us look so polished. Patients browse treatments and memberships right on their phones, it feels much more modern and professional. Cons Figuring out what rewards we wanted took some back and forth but the final product was worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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