# Page 3 | RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009042/RepeatMD/reviews --- RepeatMD 4.4 (190) [View alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of RepeatMD ## Showing most helpful reviews Showing 51-75 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lyka P. Recruitment Associate Human Resources Used the software for: 6-12 months ### "My ReapeatMD Review" May 19, 2024 5.0 Well overall it is really very convenient for me to have a business and get revenue into my own mobile app. Aside from hassle free treatment search, my patients can also enjoy lots of rewards they can use anywhere and everywhere. Pros I really like the membership platform manager because I can manage my business anytime and anywhere. I can also boost my income effortlessly with memberships without any of the hassle of managing them as I watch mymonthly recurring revenue flourish. Cons I don't have any complaints as of the moment. Review Source VR Verified Reviewer IT Consultant Computer & Network Security Used the software for: Less than 6 months ### "TKNP GENERAL REVIEWS" June 22, 2024 5.0 RepeatMD has been exemptional, with no any set backs, actually one of our best preference. Pros It's systematic flow, data protection, organized flow of database is great. Cons I cannot get to think of what displeases me with RepeatMD as it offers top notch services Review Source SB Stephanie B. RN and CEO Medical Practice Used the software for: I used a free trial ### "Attracts client loyalty and faithfulness " June 1, 2023 5.0 My overall experience has been very positive. Pros I love the fact that it is so easy to use, it gives all of the treatment options and package deals, and it helps clients make informed decisions Cons The cost probably, although you get what you pay for. Top price for top quality. Reason for choosing RepeatMD I purchased a device from Alma Laser and they connected me with RepeatMD. I was on a webinar a few years ago with RepeatMD and liked what I heard at that time but I couldn’t afford it then as I was just starting out. Review Source Response from RepeatMD June 13, 2023 Hi Stephanie, Thank you so much for your review of RepeatMD. We are so happy to hear you and your clients are enjoying the app! VR Verified Reviewer Doctor Hospital & Health Care Used the software for: 1-2 years ### "Amazing Services!" May 15, 2024 5.0 Pros They understand providers prioritize patient care, not sales. RepeatMD acts as a partner, offering a Membership Platform and mobile app rewards to boost patient retention and superior patient financing options. Additionally, they provide a built-in marketplace to sell treatments 24/7, allowing your practice to grow even while you focus on delivering the best possible care to your patients. Cons So far, there is nothing that I do not like about RepeatMD. Review Source KR Kiarash R. owner Medical Practice Used the software for: 1-2 years ### "Rolled out before it's Mature" October 20, 2023 3.0 Has not proven to provide great ROI. Can probably be done on other platforms for less. Super buggy with poor support. Pros I like the concept of what is to be delivered: membership management, easy referrals, sales at off hours, Cons Buggy program. Support reps are inexperienced and we have to correct their implementation mistakes. Responses for support tend to be slow. Company leads it's customers by dangling a carrot that never arrives....been waiting for half a year "on the list" to be given new actual app rather than a homescreen weblink. 6 months later still no delivery. Setting up a web app on a phone is cumbersome and 95% of people have no idea how to do it, so we have to do it for them. every week phone number verification is requested AGAIN for each app user in order to be able to log in to account, even though it's on their locked phone. Review Source SW Stacey W. Owner Medical Practice Used the software for: 6-12 months ### "After a year of RepeatMD" June 9, 2023 4.0 I haven’t had a huge response. Many patients find it confusing or don’t use it other than when they are in my office. Pros There are great photos, it is an attractive app. I like that patients can purchase and pay through the app without it taking my time and attention. Cons The descriptions and details they use can be a bit vague or difficult for patients to pick between services. I make updates and corrections as I often see that there are errors and omissions. In the shop by concern segment for example, there are often additional treatment options which should be listed but aren’t. Any such changes are dealt with by me emailing my assigned rep and she forwards it to a team and some days later I can see changes. There is potential for delays and confusion on my end certainly so some of the Cons are probably more to do with my follow through or lack thereof. Reason for choosing RepeatMD I thought I’d try it out and hoped to see a boost in higher end treatment packages. I haven’t sold many packages or memberships but continue to sell most things directly in my office. It has helped me start offering memberships without as much difficulty in keeping it organized though. Review Source Travis G. COO & Practice Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "The concept is there....time will tell if future iterations of the product will be what we need" June 14, 2023 4.0 I'm still hopeful this investment will pay off. In it's current format, I feel it's limited with what I can do with it. The lack of control and heavy leaning on RepeatMD staff seems like it would be a detriment to their own sustainability. Give me the control, and the tools I need and I'll take it from there. I'm am putting a lot of hope into 2.0, and if it doesn't deliver what I need I'm not sure we can continue on once our contract expires. Pros 1\. Ease of build and deployment. 2. Staff is great, quick, and easy to work with3. The concept is spot on. We just need to make it work now. Cons 1\. Control over the app leaves much to be desired. So many things I want to do require reaching out to get it accomplished. I NEED MORE CONTROL. Hopefully 2.0 will do this.2. Need gift cards, and better marketplace (non package) to maximize resale. And then need control over it. Again, hopefully 2.03. Integration with our EMR. Every package we sell, must be duplicated/invoiced in our EMR. Not sure of a way around this, and not sure if other things like this probably require the same thing.4. Transparency and Support of the technical infrastructure. They've been improving on this.5. The occasional masterclass is great. But would really like to see some more consistent INTERACTIVE training/best practices, etc. Reason for choosing RepeatMD The \[sensitive content hidden\] of RepeatMD made their case. The case studies helped. The ease of deployment promises was good. I believe that these guys are visionaries. I just need to get more from it. Review Source bidemi B. Aesthetics Cosmetics Used the software for: 1-2 years ### "A Game- changer for my business" May 28, 2024 5.0 This is a reliable and professional way of keeping up to data your customers/consumers Health in this aesthetic field. The sleek design and user friendly interface seamless onboarding of new clients got me really thrilled. I must say it Amazing. Pros Smart features are incredibly convenient Customizable settlings Easy to use Cons Very is perfect and I almost do no have a least I like. Kind give more of your beautiful designs. Alternatives considered [Tangoe TEM](https://www.capterra.com/p/28091/Tangoe-TEM/) Reason for choosing RepeatMD No complain and problems using RepeatMd Switched from [Tableau](https://www.capterra.com/p/208764/Tableau/) Very bad customer service and user interface not friendly Review Source Allica Athina A. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "101% Satisfied with RepeatMD" May 5, 2024 5.0 101% Satisfied and convenient. Just excited to use the platform more and grow my business using while it. RepeatMD just gets easier to use and I get more perks. Pros Extremely helpful! By far, one of the best uses of my money for the company as it efficiently and rapidly helped with increasing our recurring revenue for the past 6 months. Customer support is very good too as they truly guided me in maximizing the platform to reach a desired outcome for my investments through rewards, right packages and kind assistance. The platform itself is user-friendly due to its organized and simple interface. I love that RepeatMD has the right balance of both traditional and modern functionality so it is easier to sort things out. Cons Not a big deal I just noticed that the platform freezes from every once in a while yet I see that it is fast growing and usually has new updates or features that comes right after. Tip: When this happens, just make sure you are using the updated version, or check with the ccs, I always get fast replies. Review Source Lesego M. Admin Executive Office Used the software for: I used a free trial ### "Repeat Md is a great app" May 28, 2024 4.0 It is such as great app to use with patience and dedication life is so much simple with these app Pros RepeatMD offers a seamless solution for managing memberships, rewarding loyal patients, and enhancing overall patient experience. With features like mobile rewards, a marketplace, and patient financing, it's a game-changer for healthcare practices. Plus, its automation tools ensure superior patient retention. Highly recommended for boosting practice revenue effortlessly." Cons At first it a little difficult to grasp and navigate through the app.its takes time to learn it Review Source YK Yekaterina K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Owner " June 10, 2023 3.0 The market place is had to browse. I wanted to arrange my packages under my different categories- but that was not possible- had to be only under categories they set it up Pros Services can be sold on line, I can send discount codes to my customers Cons It’s very hard to customize. They also very slow They announced upgrade of the system in April- not time yet on when they will go life on that Review Source EJ Elizabeth J. Physician Owner Medical Practice Used the software for: Less than 6 months ### "RepeatMD is Making a Difference in Our Practice" June 6, 2023 4.0 So far a great experience. Our clients are really liking the platform and the client loyalty is paying off with more repeat customers and more cross selling of services. Pros Professional design and easy onboarding process with great RepeatMD staff members. Client loyalty is allowing us to offer more services at better prices to loyal customers. So far it is a win - win. Cons The service functions similar to an "App" but is actually a platform that can be bookmarked on the phone. The steps to bookmark the app are not intuitive to many of our clients. The memberships are listed right to left without an arrow indicating there are more to view to the right. It is not obvious to clients that we have 6 membership options as they only see the first three.The marketplace tabs are not customizable and do not include a tab call Botox & Fllers. Review Source JJT Jane Jansen T. Design Online Media Used the software for: I used a free trial ### ""A goal of a company"" May 16, 2024 5.0 Pros RepeatMD is a rapidly expanding company known for its swift development of innovative ideas. It maintains a familial culture where employees are valued and demonstrate genuine care for one another. The organization is composed of exceptional individuals at every level who excel in their roles and exhibit commendable character traits that management highly values. This makes RepeatMD an ideal environment for gaining knowledge, progressing, and advancing in one's career. Cons RepeatMD is experiencing exceptional growth at an extremely rapid pace. As a company that thrives on innovation and quick adaptation, it is continuously evolving to stay ahead in the industry. This dynamic environment means that change is a constant, and employees must be flexible and adaptable to succeed. If you find it challenging to cope with frequent changes and a fast-paced work setting, this may not be the ideal company for you. However, for those who embrace change and are eager to grow alongside a forward-thinking organization, RepeatMD offers an exciting and rewarding career opportunity. Review Source Wilber A. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Repeat MD Changed my business" May 17, 2024 5.0 Pros RepeatMD is growing quickly and is constantly working on fresh concepts. By preserving a family culture where employees play an essential role and where everyone shows genuine concern for others, we can preserve a family culture where employees play an essential role. This company is composed, from top to bottom, of extraordinary people who are not only excellent at their jobs, but also demonstrate qualities of character that are appreciated by management. It's a great place to learn, grow, and progress in your career. Cons It was a little bit more expensive than other competitors, but it did offer better features, which made sense. The rest of the alternatives took too long to get back to us and schedule demos, which was nice to talk to a sales rep immediately. Review Source MK Maryna K. Consultant Higher Education Used the software for: 6-12 months ### "The Unmatched Benefits of RepeatMD"" May 24, 2024 5.0 I recently had the opportunity to utilize RepeatMD, and I must admit it exceeded my anticipations. The platform's capacity to automate revenue generation for aesthetic and wellness practices is its most remarkable feature. The powerful e-commerce options particularly caught my attention, simplifying the process of selling products and treatments and allowing practice owners to focus on providing top-notch patient care. Additionally, the membership programs and mobile rewards are excellent for enticing patients and promoting repeat visits. The specially designed MedCommerce Engine is groundbreaking; it effortlessly builds patient loyalty and continuously attracts new patients.However, the user interface of RepeatMD could use some refinement. While functional, it could be more intuitive and user-friendly. For any practice seeking to expand and succeed in today's competitive market, RepeatMD is essential. Its innovative features and seamless automation make it the perfect solution for enhancing patient outcomes and boosting practice revenue. Pros The specially designed MedCommerce Engine is groundbreaking; it builds patient loyalty and consistently attracts new patients. The platform's ability to automate revenue generation for aesthetic and wellness practices is highly impressive. Cons The user interface of RepeatMD could be improved. While useful, it could be more intuitive and user-friendly. Review Source TZ Tanya Z. Owner Medical Practice Used the software for: 6-12 months ### "Deceptive Company" April 22, 2024 1.0 Deceptive, disappointing and unprofessional. Actually unbelievable that they function this way. Pros Onboarding staff were great to deal with (patient, friendly) Cons Took several disorganized months/attempts to launch the app, then when it finally worked it was in USD not CAD as they indicated it would be (my practice is in Canada). \[sensitive content hidden\] admitted they had not met terms of signed Agreement. I agreed to wait a few months to see if it changed and was told the \[sensitive content hidden\] would have to ask the \[sensitive content hidden\] for a refund if I cancelled. Cancelled 3 months later as there were no changes and emailed the \[sensitive content hidden\] to proceed with refund request of initial fee and subscription payments made. No response to the first email and 2nd email bounced back so he must have blocked me. The other staff member I cc'd did not respond either. Review Source Response from RepeatMD April 29, 2024 Dear Tanya, We are extremely disappointed to hear about your poor experience. This is not what we strive for at RepeatMD. A member of our team has reached out to you. IB Irina B. Owner/Executive Director Medical Practice Used the software for: 6-12 months ### "Best business decision I made!" May 30, 2023 4.0 LOVED the onboarding- super easy, fast, and customer (us) centric! However, my favorite part was definitely the amount of "best practice" advice we got to help us set up for success! Pros I love the client loyalty we develop with the membership program. Best of all, its easy to use (even though it doesn't integrate with our EMR) and it is patient-driven, so we don't have to worry about managing anything. Cons It would be nice to have integration into our medical record. It also would be great to be able to list all our services on the app as a "one stop shop". Alternatives considered [TouchMD](https://www.capterra.com/p/10003086/TouchMD/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing RepeatMD While it was more expensive than other competitors, it did offer WAY better features, which just made sense. It was also nice to talk to a sales rep right away and make a decision quickly, whereas the rest of the alternatives took too long to get back to us and schedule demos. Review Source SG Stephanie G. Virtual Assistant Entertainment Used the software for: 2+ years ### "Very Good." May 12, 2024 5.0 Its ease of use has allowed us to show appreciation to our loyal customers, keeping them engaged and coming back for more Pros Implementing the membership platform has been a transformative experience for our business. Cons None. I used it everyday and it does not have any negative effect on me. Review Source CV Candela V. Administrative assistant Alternative Medicine Used the software for: Less than 6 months ### "Key Considerations for RepeatMD Platform Management" May 15, 2024 5.0 Pros This membership management platform offers an efficient and effective solution for systematically and seamlessly managing subscriptions. With the ability to generate consistent recurring income through monthly memberships, this tool eliminates the burden of manually managing each subscription. One of its main advantages lies in its ability to facilitate tracking and management of members and subscriptions, ensuring efficient and precise management. Additionally, its intuitive interface allows for effortless setup and customization of memberships, making it easy to tailor them to the specific needs of each business. Last but not least, this platform provides a stable source of recurring income, offering financial security and allowing businesses to focus on long-term growth and development without worrying about unforeseen economic fluctuations. Cons This platform offers a comprehensive solution for managing memberships, but there are some considerations to keep in mind. Firstly, it may entail a significant initial investment for implementation and setup. Lastly, the lack of flexibility in the terms and conditions of memberships may potentially limit customer satisfaction and long-term retention. Review Source Priyanshu K. Information Technology Specialist Information Technology and Services Used the software for: Less than 6 months ### "Scaling business via RepeatMD.." October 1, 2023 4.0 Well, overall RepeatMD has significantly improved our customer engagement, data analytics, and collaboration efforts. Its loyalty program, flexibility, and membership management make it an outstanding choice in scaling business.. Pros Well undoubtedly RepeatMD platform has proven to be highly beneficial via its customer centric engagement, real-time data analytics & documentation. Not only this RepeatMD provides flexible tools, including multi-channel marketing and ecommerce management, which have proven profitable.The membership program allows us to maintain close contact with existing patients, offering special treatment and rewards, enhancing their experience.In summary, RepeatMD has significantly improved our customer engagement, data analytics, and collaboration efforts. At last I would say Its loyalty program, flexibility, and membership management make it an outstanding choice for businesses seeking to enhance marketing and customer relations for scaling business.. Cons Well not much hate just little pricing issue..Else, overall a healthy tool for scaling business & I would highly recomend it.. Review Source Patricia E. Sales Admin Executive Office Used the software for: 6-12 months ### "Membership Platform" May 23, 2024 5.0 Pros Membership Platform and Manager Boost your income effortlessly with memberships without any of the hassle of managing them.Step into the world of memberships and watch your monthly recurring revenue flourish. Cons None, I liked the service that RepeatMD offered Review Source Amarachi U. Administrative assistant Media Production Used the software for: 1-2 years ### "Client retention " May 28, 2024 5.0 Pros It encourages customer to return and manages the royalty rewards perfectly. Cons There is nothing to dislike about RepeatMD, it does it all. Review Source Ashley M. Marketing Director Medical Practice Used the software for: 6-12 months ### "Fantastic Implementation and support team" October 27, 2023 5.0 RepeatMD dedicated their time to truly understand our practice's needs and wants and customized the entire app to suit our practice and patients perfectly. They are the Best!!! Pros We had the privilege of working with an exceptional customer success team that ensured our platform was up and running exactly as we desired. The RepeatMD team gave us excellent guidance and constant support, making sure our platform was exactly how we wanted it. Cons None! Our implementation was easy and A LOT faster than what I was used to. We launched with an event and the app was a resounding success. Review Source VR Verified Reviewer Social media manager Hospitality Used the software for: 6-12 months ### "Advancing Client Services: RepeatMD Under the Lens" May 24, 2024 5.0 One of the standout features of RepeatMD is its intuitive interface, which makes navigation and task completion seamless. Whether managing client profiles, scheduling appointments, or generating reports, the platform's user-friendly design ensures a smooth experience every step of the way. Pros What I like most about RepeatMD is its user-friendly interface and comprehensive features. The platform offers customizable branding, seamless client management, and effective automation tools, all of which significantly streamline operations. This not only enhances the user experience but also boosts efficiency and client satisfaction. RepeatMD stands out as a valuable tool for businesses looking to optimize their processes and strengthen their brand presence. Cons While RepeatMD offers many commendable features, one aspect that could be improved is its reporting functionality. The platform provides basic reporting capabilities, but there is room for enhancement in terms of customization and depth of insights. Additionally, the process of generating and exporting reports could be more intuitive and user-friendly. Review Source TA Tarannum A. Sales Executive Information Technology and Services Used the software for: 1-2 years ### "Customer friendly RepeatMD" July 15, 2023 4.0 It is simple to use, makes it simple to sign ups and it is used to create revenue automation technology that produces high quality products and offers excellent delivery. Pros Our customers always endorse the downloaded app, which has increased their interest in services they have purchased. We have observed a considerable raise in both client visits and new clientele. Cons Signing ups and checking ins in clients has a distinct learning curve, but with staff training and encouragement is quite effective. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.