# Page 4 | RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009042/RepeatMD/reviews

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RepeatMD

4.4 (190)

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Last updated June 3rd, 2026

# Page 4 - Reviews of RepeatMD

## Showing most helpful reviews

Showing 76-100 of 190 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jomhel M.  
Freelancer  
Consumer Services  
Used the software for: Less than 6 months

### "Healthy life with RepeatMD"

May 4, 2024

5.0

My regular diet is currently followed with all the knowledge or information that I got from this website. Being healthy is my main priority with the help of the modules with RepeatMD I got all the instruction or lesson that I need to follow.

Pros

The Webinars, Live Online, Documentation, Videos all of the modules are intact to the sites since the world already switching virtually it can reach many people around the world not only limited to a specific country. People or user that are healthy conscious may use the service of RepeatMD.

Cons

I can't fine any dislike about this website. It is well planned and well organised site wherein clients/customer can really use this without any problem.

Review Source

PD

Peter D.  
Software Engineer  
Veterinary  
Used the software for: 1-2 years

### "Loving RepeatMD"

November 22, 2023

5.0

Interface is so user-friendly and easy to understand and operate

Pros

Simplicity is the best, data analytics, customer engagement, collaboration effort.

Cons

Just it price is a bit high not everyone can afford

Review Source

VR

Verified Reviewer  
Marketing Research Manager.  
Apparel & Fashion  
Used the software for: Less than 6 months

### "An exceptional loyalty platform"

April 22, 2024

5.0

Pros

The RepeatMD app has enabled us to retain almost 95% of our patients through its mobile rewards platform, which is an unprecedented result for our practice.

Cons

A possible area for improvement would be to broaden the variety of treatments available on the marketplace. Having a wider range of options would increase our revenue streams.

Review Source

Esther O.  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "Membership Platform and Manager"

May 17, 2024

5.0

Pros

Boost your income effortlessly with memberships without any of the hassle of managing them.Step into the world of memberships and watch your monthly recurring revenue flourish.

Cons

Customer support: There have been reports of inadequate customer support, particularly with regards to the app's functionality. The lack of a dedicated phone number for troubleshooting can pose challenges for clients experiencing technical difficulties.Despite these concerns, RepeatMD remains a popular choice for businesses in the aesthetics and wellness industry due to its digital platform offering solutions tailored to medical practices. It is essential to weigh the pros and cons to determine if RepeatMD is the right fit for your specific needs.

Review Source

Aura Cruz M.  
Pre-Intern  
Alternative Medicine  
Used the software for: 6-12 months

### "Excellent App"

May 18, 2024

5.0

Pros

RepeatMD is a game-changer for managing my practice. With its Membership Platform and Manager, I effortlessly boost income through memberships without the hassle. The Mobile Rewards Platform drives loyalty and treatment sales, while the marketplace feature enables round-the-clock revenue generation. Patient financing options empower patients, and automation ensures seamless patient retention. RepeatMD truly elevates the patient experience and streamlines practice management.

Cons

I don't have cons so far. Everything is working perfectly.

Review Source

jC

judy C.  
md/owner  
Medical Practice  
Used the software for: Less than 6 months

### "why I love RepeatMD"

June 12, 2023

5.0

amazing!!

Pros

I absolutely love RepeatMD! We have seen a significant increase in client visits as well as new clients since iplementing the app. Our clients also love their downloaded app and have been more engaged in services purchased.

Cons

There is a definite learning curve to signing up and checking in clients but with staff training and encouragement it is quite effective

Review Source

PD

Prajwol D.  
Managing director  
Building Materials  
Used the software for: 6-12 months

### "RepeatMD a powerful combo"

May 15, 2024

5.0

Pros

RepeatMD offers a powerful combo: a membership platform for recurring income, and a mobile rewards app to keep patients engaged. This 1-2 punch boosts patient loyalty and sales, while their financing option empowers patients to say "yes" to treatments. It's a win-win for both practice and patient experience.

Cons

As I am using it daily I haven't seen any issues on this software.

Review Source

VR

Verified Reviewer  
Personal Assistant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "I highly recommend this Platform!"

May 15, 2024

5.0

Pros

This platform is the best I have used. I effortlessly increase memberships without the hassle of managing them. Excellent customer service and a great team.

Cons

The price is a little high, but it's worth it.

Review Source

DG

Diamond G.  
Inbound Revenue Platform Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Using RepeatMD has been a Game-Changer"

May 28, 2024

5.0

Pros

Working with RepeatMD has transformed our practice. Their automated platform boosts revenue through memberships, mobile rewards, and a 24/7 treatment marketplace. The patient financing and retention features are exceptional, significantly enhancing our operations and patient satisfaction. RepeatMD has been a game-changer for our growth.

Cons

While RepeatMD significantly enhances our practice, it has a few areas for improvement: -Limited customization options for the mobile rewards app. -Integration with existing software could be smoother. -Patients may need extra guidance on financing options and membership benefits.

Review Source

LD

Lisa D.  
Social Media & Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great app for our clinics!"

June 1, 2023

5.0

Great!

Pros

Providing our client rewards & benefits for downloading the app and purchasing memberships.

Cons

Giving us as the client in the back end to cancel patients. Tracking beauty banks on the app for each client so we do not have to track it internally.

Review Source

Response from RepeatMD

June 13, 2023

Hi Lisa, Thank you for your review, we are so happy you are seeing success with RepeatMD in your clinic! There is a lot of newness coming to the app this year, including more management access to your business and your patients. Be on the lookout for more information!

HD

Haley D.  
Marketing Director  
Medical Practice  
Used the software for: 1-2 years

### "Make things easier for yourself and the practice!"

June 5, 2023

5.0

Our practice works with \[sensitive content hidden\]. She is amazing and is extremely on top of things. Repeat MD is used every day in our practice and we couldn't be happier.

Pros

Repeat MD is completely customizable to the practice.

Cons

At first there was some features in the app that our practice needed to make things easier. When the new update came out, it addressed all our concerns.

Reason for choosing RepeatMD

This was the first platform that was presented to me at an ALMA convention and I was immediately sold.

Review Source

JA

Jasmine A.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Looking forward to V2 :) "

May 30, 2023

4.0

Good.

Pros

I love that the patient feels VIP by joining. I love that it helps build retention while rewarding patient acquisition.

Cons

I would like to have more reporting available on what texts are being opened or opted out of. I would like to see reporting on the campaigns to see which ones people are clicking on. I would like see some reward to the patient if they share their welcome link with a friend. Overall, I would just like to have more access to the reports and patient profiles.

Review Source

AS

Ashley S.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Must Have"

May 31, 2023

5.0

Overall an amazing experience. The people behind the app truly make the experience because they listen to our concerns and do everything they can to make changes happen to continue to grow the app for the betterment of us as a business!

Pros

The product and the people behind RepeatMD.

Cons

Definitely need to have payments go into separate accounts especially when you have more than 1 location. Currently stuck with all app revenue going into one bank account for one LLC when I need it to be going into the correct LLC account

Reason for choosing RepeatMD

The people!!!

Review Source

AT

Allyson T.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Repeat md is great"

June 5, 2023

5.0

Love

Pros

Helps me reward clients and track use of memberships.

Cons

The back end to follow on the administrative side is cumbersome and not user friendly.

Review Source

Response from RepeatMD

June 13, 2023

Hi Allyson, Thank you for taking the time to review RepeatMD. With the upcoming app updates, you will get access to more user-friendly tools to easily manage your business and patients! Stay tuned for more updates in the coming weeks.

VR

Verified Reviewer  
Sales representative  
Wholesale  
Used the software for: I used a free trial

### "Exceptional "

May 21, 2024

5.0

Pros

RepeatMD is a transformative solution for Aesthetic & Wellness practices looking to grow their businesses. Its innovative Inbound Revenue Platform is a game-changer, automating revenue generation and allowing practices to focus more on patient care and less on administrative tasks.

Cons

Handling sensitive patient data through RepeatMD's platform raises concerns about data privacy and security. Practices must ensure that RepeatMD complies with relevant healthcare regulations and implements robust security measures to safeguard patient information.

Review Source

Rommel G.  
Manager  
Accounting  
Used the software for: 6-12 months

### "Great help"

May 13, 2024

5.0

Awesome. It enhances patient experience in your own hands

Pros

Empower your patient with a buy now pay later

Cons

None. All service are great. This services is great. Super easy to use

Review Source

KV

Kristine V.  
Owner & MD  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "HLM Review"

June 5, 2023

4.0

It has helped us get additional revenue every month

Pros

It works great for getting people set up on a maintenance package for BTL.

Cons

It is not easy for patients to understand and the financing has caused an issue for some patients

Review Source

VR

Verified Reviewer  
Managment  
Management Consulting  
Used the software for: 6-12 months

### "RepeatMD is Amazing"

May 20, 2024

5.0

Pros

It provided the team I'm working with with extremely helpful marketing campaign tips and l recommend it to any one

Cons

There is no cons for me RepeatMD is Amazing!

Review Source

LH

Lorrie H.  
Cosmetic Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Honest feedback"

June 6, 2023

4.0

The onboarding has been challenging and confusing for our staff but we are hoping it will be worth it! The staff has been very responsive with requests for help, so that is very much appreciated.

Pros

The best feature has been that patients can purchase packages online without help in office; however, we still have to manually keep track of the patient's visits on our EMR and APP so it feels almost double work sometimes.

Cons

We were hoping to have an easier time running memberships (we manually ran each card each month), but we are finding it is difficult to keep track of when the member switched to the app, when their draft date is, and when the payment is actually processed.

Reason for choosing RepeatMD

There was a sale at AMSPA in Las Vegas

Review Source

Quang Minh D.  
Business Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "A wonderful experience with RepeatMD"

April 13, 2024

5.0

It is a great experience. RepeatMD boosts my company's income with memberships without any of the hassle of managing them. It also enhance user experience with mobile rewards app. Last but not least, RepeatMD has a "buy now, pay later" mechanism - with no late fees or surprises. Those are the reasons that convinced me to use RepeatMD, and I was super happy with my decision.

Pros

I really love the rewards feature, because with this amazing feature I can build up rewards when I come in to use the system. Furthermore, patient retention is key, and RepeatMD is superb with that. The app is built with great concern about UX, it makes me want to continue using every single time.

Cons

I have nothing to feel bad about RepeatMD. If there's room for improvement, I wish the app was a little easier to navigate. That would be perfect.

Review Source

KS

Kaylynn S.  
Spa Director  
Medical Practice  
Used the software for: 1-2 years

### "RepeatMD Review"

May 30, 2023

5.0

Pros

I love having our memberships and most services available for purchase with financing options. It is critical nowadays.

Cons

I wish that RepeatMD was an actual downloadable app. I do start to lose client interest in the "download" process when having to instruct them through so many steps to save it to their homescreen.

Review Source

Response from RepeatMD

June 2, 2023

Hi Kaylynn, Thanks so much for your review! As we migrate our customers to v2 of RepeatMD over the next month, the app will transition from a web app to a mobile app available to download in the Google and Apple app stores.

VR

Verified Reviewer  
Owner  
Broadcast Media  
Used the software for: 6-12 months

### "Review for RepeatMD"

May 17, 2024

5.0

Pros

Easily to use. Easily to manage. Easily to open

Cons

Nothing. I like all feature in this platform

Review Source

Kateleen C.  
Outsourced Virtual Assistant  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "I would very much recommend RepeatMD"

May 28, 2024

5.0

Anytime we've encountered an issue or had a question about the software, their support team has been quick to respond and incredibly helpful in resolving our concerns.

Pros

RepeatMD helps people in the industry this software save people's time, streamline our workflows, and ultimately deliver better care to our patients. I highly recommend RepeatMD to any medical practice looking to enhance efficiency and improve patient satisfaction

Cons

RepeatMD stands out as a game-changer. Its user-friendly interface and is intuitive and easy to navigate, even for those less tech-savvy members of our team. This has translated into reduced training time and increased efficiency across the board.

Review Source

SF

Sarah F.  
Medspa Coordinator and social media manager  
Medical Practice  
Used the software for: 6-12 months

### "Vital tool for our practice "

August 18, 2023

5.0

It has been really wonderful, we are excited for V2

Pros

Ease of use, our patients love it. Easier to take payments and make packages

Cons

Hard to download to home screen, can’t see all the information under this patient name

Reason for choosing RepeatMD

Ease of use and the calls showing us the success with other clinics

Review Source

GS

Gina S.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Sweet talk false promises "

April 2, 2024

1.0

Not a good fit for our med spa. Patients complaining and not user friendly. Customer service is not what we expected. Too many false promises.

Pros

Nothing. The customer service tries to understand my issues but can’t solve them.

Cons

The expense of the app is very expensive and definitely not worth it.

Reason for choosing RepeatMD

The sales pitch which is the only tool the company is proficient with.

Review Source

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