# Page 5 | RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009042/RepeatMD/reviews --- RepeatMD 4.4 (190) [View alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 5 - Reviews of RepeatMD ## Showing most helpful reviews Showing 101-125 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Gina S. Owner Medical Practice Used the software for: 6-12 months ### "Sweet talk false promises " April 2, 2024 1.0 Not a good fit for our med spa. Patients complaining and not user friendly. Customer service is not what we expected. Too many false promises. Pros Nothing. The customer service tries to understand my issues but can’t solve them. Cons The expense of the app is very expensive and definitely not worth it. Reason for choosing RepeatMD The sales pitch which is the only tool the company is proficient with. Review Source JS JERLYN S. General Virtual Assistant Alternative Medicine Used the software for: Less than 6 months ### "HIGHLY RECOMMENDED" May 19, 2024 5.0 Overall, my experience with RepeatMD was positive due to its user-friendly interface and comprehensive medical database, despite some limitations in specialized topics. Pros I appreciated RepeatMD's user-friendly interface and its comprehensive database of medical information. Cons The limited availability of certain specialized medical topics could be improved. Review Source IP Iara P. Teacher Education Management Used the software for: 1-2 years ### "RepeatMD Review" May 22, 2024 5.0 It was great. This is so easy to maneuver especially when I am in need. Pros i like it because this is convenient for the business in prospecting customers and maintaining its relationship with the client. Cons Sometimes I need to remind myself about some things. Review Source VK Vanessa K. Student Biotechnology Used the software for: 1-2 years ### "The ultimate choice" May 17, 2024 5.0 Pros I would write a book if I could, RepeatMD's innovative Inbound Revenue Platform provides a seamless, engaging experience for patients, fostering loyalty and driving repeat business. I was also wowed by how RepeatMD continuously attracts new patients and promotes premium treatments, streamlining revenue growth for expanding practices. And not to mention it offers robust e-commerce capabilities, mobile rewards programs, membership options, and a vast digital treatment catalog, enabling practices to sell treatments around the clock through a custom marketplace. It gets even better, the platform supports practices with customized marketing campaigns, leveraging data-driven insights to effectively reach and engage their target audience. You can never go wrong with RepeatMD Cons Well while pricing may be a consideration for smaller practices, the platform's ability to drive exponential growth and revenue more than offsets the investment Review Source DAO Divina Angela O. Data Entry Specialist Hospitality Used the software for: Less than 6 months ### "A HEAVEN EXPERIENCE WITH REPEATMD" May 17, 2024 5.0 Well, super hands down because of the great experience I had. There's nothing I could ask for. As a customer, they exceed my expectations and I will highly recommend them to everyone. Pros Everything about RepeatMD is very convenient, hassle-free and very helpful to its consumers. They are very recommended because of their amazing features and love for their potential consumers. Super hands down to their mobile rewards platform. It drives loyalty and sell more treatments effortlessly to customers. It makes them keep coming back for more because of its wonderful feature. In addition, it also empowers patients with a buy now, pay later— with no late fees or surprises. These reasons make me love RepeatMD more. Cons To be honest, I think there's nothing wrong or bad about RepeatMD from my experience. Review Source JY Jennifer Y. Admin Manager Farming Used the software for: I used a free trial ### "Efficient System for Elevating Patient Care" May 13, 2024 5.0 Our overall experience with RepeatMD has been exceptional. Their Membership Platform and Manager, coupled with the Mobile Rewards Platform, have not only streamlined our operations but have also contributed significantly to our practice's growth and success. The superior patient financing options offered by RepeatMD have been instrumental in ensuring that financial considerations do not hinder patients from accessing the care they need. Pros RepeatMD's Membership Platform and Manager have revolutionized our practice's operations. The seamless integration of our membership programs with their platform has allowed us to enhance patient engagement and loyalty significantly. The Mobile Rewards Platform is another standout feature, offering a modern and convenient way for patients to access rewards and incentives, thereby improving patient satisfaction and retention rates. This combination of features has truly elevated our patient experience to best-in-class standards. Cons It's challenging to find any negatives with RepeatMD's solutions. Perhaps additional customization options within the Membership Platform could provide even more flexibility, but this is a minor consideration given the overall benefits and functionality of the platform. Review Source CI Corina I. Practice Owner Medical Practice Used the software for: Less than 6 months ### "A game changer in the aesthetic Industry!" June 8, 2023 5.0 Amazing is an understatement! Pros Adding this option to our practice has been paramount. Patient love to use their rewards and we have noticed significantly increased traffic and loyalty, especially because patients don't have to shop around for pricing. They have the peace of mind that everything is affordable in our clinic with Affirm. RepeatMD has taught us a new profitable business model in which we are no longer leading with discounts. Having to compete with cheap was exhausting. Cons Hard to get in touch with costumer support, probably because they are overwhelmed with calls from practices. Reason for choosing RepeatMD It made perfect sense to introduce this program in our practice. Review Source Chukwudebelu C. Managing Director Computer Networking Used the software for: Less than 6 months ### "RepeatMD Review" May 25, 2024 5.0 Pros What i like most is the Membership Platform and Manager Cons What i like least about the RepeatMD is the customer service approach Review Source SMA SWEN MAE A. Admin Logistics and Supply Chain Used the software for: 1-2 years ### "My RepeatMD review" May 25, 2024 5.0 RepeatMD gave us the opportunity to reach more client and flourish our income. It is amazing to think that we are earning even in sleep. Aside from higher revenue, we also improve the volume of our clients. Pros It boost my income effortlessly with the help of my membership. I don't even need to manage it. My clients comes often to build up rewards and if clients lacked the budget? No worries, they can buy it now and pay later , which my clients really love. Cons Sometimes, the descriptions they give are a bit unclear and hard to understand by normal patients. Review Source VR Verified Reviewer Art And Design Arts and Crafts Used the software for: 6-12 months ### "Lifesaver for Me" April 22, 2024 5.0 Pros RepeatMD has consistently delivered accurate guidance, giving me peace of mind and saving me countless trips to the doctor's office. I highly recommend it to anyone seeking trustworthy medical advice from the comfort of their own home. Cons However, this was a minor inconvenience compared to the overall reliability and quality of the service. Review Source JW Jody W. Founder Medical Practice Used the software for: 1-2 years ### "Don’t waste your money" April 6, 2024 1.0 My experience with Repeat MD has been nothing short of disappointing. Despite initial promises of flexibility, we were deceitfully locked into a contract without the option to cancel. Shockingly, we're not alone; there are many other businesses that have faced the same issue. Efforts to address the situation with the company were met with resistance and evasion. It's evident that their priorities lie in profit over customer satisfaction. Adding to the frustration, the software's functionality was subpar, plagued with glitches and lacking promised support. In sharing my experience, I hope to warn others of Repeat MD’s deceptive practices. Approach with caution and consider alternatives to avoid similar hardships. Pros I liked the idea of having a customized app and patients could easily refer friends. Cons Horrible to work with. They had an high employee turnover and terrible customer service. Most recently was told there was a new V2 app that was launching that had added benefits but went months without access to. I was paying $600 a month and losing more money giving rewards and patients not easily able to utilize the app. Review Source LT Lori T. Nurse Practitioner Cosmetics Used the software for: 1-2 years ### "Reviewing Rewards Program" May 31, 2023 5.0 We are bringing in monthly revenue. Keeping our clients consistent, in order to give them better outcomes. Pros The customer services when implementing. Quick answers. Also, ease of use with the product Cons When they are a reward member already, but still makes them put their phone number in and send a code to get into the app. Review Source JMA Jela Marie A. Manager Architecture & Planning Used the software for: Less than 6 months ### "Thankful to found repeatmd" May 15, 2024 5.0 It’s was great! Very thankful I found repeatmd! Pros I’m very much thankful to found repeatmd because it make everything soo mich easier for us. It has the membership platform and easily the manager can boost your income. Also the rewards was great especially when it comes to loyal customers. We can effortlessly sell treatments in repeatmd. Overall experience was great! Thankfully I found repeatmd! Cons For far I don’t see anything. I’m just thankful to have found this. Review Source PD Peggy D. NP and CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Health and wellness clinic" June 13, 2023 5.0 Pros Like having the app for patients ti have access to services. Cons It has not increased our revenue and has been a financial loss. Reason for choosing RepeatMD Seemed like a good idea. Review Source TD Tiffany D. Nurse Practitioner Medical Practice Used the software for: 6-12 months ### "Poor ROI" June 6, 2023 4.0 I did not solve any of my current problems. Pros That I felt like I have a legitimate app for my patients to have on their phone for easy access Cons For the monthly cost, there was a lot of work that was required by me. In addition to the monthly fee, I also gave a way a lot of free gifts to the clients, which really affected the ROI on a small business. Reason for choosing RepeatMD It was recommended by a colleague Review Source RC Rebecca C. Practice Manager Medical Practice Used the software for: 6-12 months ### "EMD review " June 7, 2023 3.0 Good Pros Having an in house app in one place for all the clients to use and come back to Cons The feature that pops up and warns clients not to trust it Also the banana emoji for sexual wellness It has to be scanned each time Reason for choosing RepeatMD We liked it Review Source SB Samuel B. Finance Director Hospital & Health Care Used the software for: 2+ years ### "A Resourceful Software For Patient Management " October 23, 2023 4.0 Pros First, I like that RepeatMD is multipurpose and makes referral tracking and patient management easyThe software comes with great features for SMS marketingMakes rewarding loyal customers easy Cons It has over delivered and greatly met our expectations. No dislikes Review Source RS Renee S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "I would like more support to make my subscription with RepeatMD successful. " May 30, 2023 5.0 I love the app, however, I have not been successful in making it profitable for my business. My rep never checks in with me or provides any ideas or support to help. Pros Love the app concept. The platform is very attractive and eyecatching. Cons Lack of support from customer service representative. No real interaction to make platform successful for my business. Alternatives considered [Practina](https://www.capterra.com/p/216652/Practina/)[Podium](https://www.capterra.com/p/164285/Podium/) Switched from [Practina](https://www.capterra.com/p/216652/Practina/)[Podium](https://www.capterra.com/p/164285/Podium/) I was told that RepeatMD provided more services and had a more hands on approach with business owners, however, I found out that's not the case. I would like for someone to call me regarding my account. Review Source SH Stephen H. Pwner Medical Practice Used the software for: Less than 6 months ### "Adding Rewards and Loyalty is vital to success for a Med Spa" May 30, 2023 5.0 It's been okay. At the macro level, they give a lot of support such as masterclasses and a great CSS. On the day to day, you a kinda left on your own particularly if a client has trouble with the app. The app is really best for iPhone which leaves Android customers a bit in the dark. Pros Online Marketplace, Rewards, and Loyalty program is vital to give a med spa an edge against the competition. Cons Customer support for the app is poor. There is no phone number to call when clients have trouble saving app to Home Screen which is one of the most important features. The CSS is great in designing memberships. The app does not present context sensitive pricing so you have to very careful with the pricing of the packages or one of the seasonal specials might result in you losing money on a package due to double dibbing on discounts Reason for choosing RepeatMD More robust rewards, loyalty, and membership features. Better financing options for client. Credit card dunning. Review Source RT Roger T. Manager Consumer Services Used the software for: Less than 6 months ### "A dreamof the company" April 22, 2024 5.0 Pros RepeatMD is a fast-growing company that rapidly develops new ideas. By preserving a family culture where employees play an essential role and where everyone shows genuine concern for others. This company is made up, from top to bottom, of extraordinary people who are not only excellent at their jobs, but also demonstrate qualities of character that are appreciated by management. It's a company that's a perfect place to gain knowledge, progress and advance one's career. Cons RepeatMD is growing extremely fast. If you find it hard to cope with change, this may not be the right company for you. Review Source MG Merete G. RN ANS.BCA Medical Practice Used the software for: 1-2 years ### "Review" June 8, 2023 5.0 Like the idea Pros Keeps the patients engaged CSSGrace is excellent Cons We have had some issues with commutations Review Source Gold F. Project Manager Non-Profit Organization Management Used the software for: 6-12 months ### "My experience with RepeatMD" May 23, 2024 4.0 In a short while, the growth rate of RepeatMD has been awesome. RepeatMD platform offers a wild range of tools for healthcare practitioners. Its patient-driven, engaging services helps smooth operation and brings in new patients on constant basis and i love it as a project manager and statistician who an advocate for health and wellness. Pros I love RepeatMD features, the customer tracking, client membership and e-commerce integration. The customer support is top-notch compared to other similar company. Cons A more better user interface would help smooth operation and easy access. Review Source CL Claudia L. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Decision" June 8, 2023 5.0 Pros The way patients can make purchases at any time!! And the memberships! Cons We need an "add to cart" option and the ability to use their $50 reward on the app at checkout. Review Source PS Pamela S. Physician/Owner Medical Practice Used the software for: 6-12 months ### "Repeat MD is a solid marketing platform" June 5, 2023 4.0 We are wanting to increase our monthly recurring revenue and their program has certainly helped us. Pros We are liking the membership program which allows us to keep in close contact with our current patients and give them special treatment, offers and rewards. Cons The current platform does not have all the features needed to seamlessly handle changes to the membership program. We have been told that the upgrade coming will address this. Customer service has been a little spotty at times, though they have made some staffing changes recently and it seems a little better now. Review Source LA Lily A. Proprietor Health, Wellness and Fitness Used the software for: 1-2 years ### "Costly, poor implementation, and lack of support" January 7, 2024 1.0 Pros Pitch by company the product would increase customers memberships Cons I would not recommend using RepeatMD for your business. Implementing their services has not yielded any improvement to our business’s bottom line. The startup costs were high, and the support is lacking – many calls were unanswered and support staff hard to get a hold of. We requested cancellation of the contract but could not get out of it. When voicing our concerns to the \[sensitive content hidden\] via email, he suggested we meet with the \[sensitive content hidden\]. We met him and although he appeared empathetic to our concerns/complaints, he did not follow up with any of the actions he said he would take post the meeting. When we followed up multiple times via email asking about the agreed to actions we were ghosted. This was very upsetting and extremely unprofessional for a business \[sensitive content hidden\] and his staff. Review Source Similar Products Featured ## Related categories [Dental](https://www.capterra.com/dental-software/)[Dermatology](https://www.capterra.com/dermatology-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.