# Page 7 | RepeatMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is RepeatMD the right Customer Loyalty solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009042/RepeatMD/reviews --- RepeatMD 4.4 (190) [View alternatives](https://www.capterra.com/p/10009042/RepeatMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of RepeatMD ## Showing most helpful reviews Showing 151-175 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Aimee W. Owner Medical Practice Used the software for: Less than 6 months ### "Buyers Remorse" June 1, 2023 4.0 I have had buyer's remorse almost since the first design meeting. I am spending FAR MORE on this app than I have gotten back from client's purchasing packages or memberships. I feel the contract term is way too long and I am trying to now figure out what I can do to make some money just to pay the monthly fee for RepeatMD. So it has become a chore instead of it enhancing my business. Pros It seems like a great idea and might be depending on the demographics of the clients you have but mine have not grabbed onto the idea yet and are reluctant to. Cons It takes a bit to get changes made (even up to 2-3 weeks). I like the extra marketing offers that come across but then the graphics get sent to us the day before which doesnt allow much time for us to advertise outside the app. Review Source Jamieli N. Founder Arts and Crafts Used the software for: 6-12 months ### "love this app!" April 13, 2024 5.0 Pros It's actually a user friendly. Empower your patients with a buy now pay later and don't have late/surprise fees šŸ˜‰. I would recommend it! Cons N-O-N-E, I really love this app! Offer way better features šŸ‘Œ Review Source AE Affiong E. Manager Building Materials Used the software for: 6-12 months ### "Mind blowing" May 23, 2024 5.0 I have been using RepeatMD for 6-12 Months, and I have seen significant improvements in patient care. While there were some initial challenges with staff training and technical issues, the benefits far outweigh the drawbacks. I would recommend this product to other healthcare providers, but suggest thorough training and budgeting accordingly. Pros Easy to use and integrate into our workflow Improved patient outcomes and satisfaction Durable and reliable. Cons Steep learning curve for some staff members Occasional technical issues, but customer support was responsive Expensive, but worth the investment for our practice. Review Source Afrin B. Sr. Technical Recruiter Staffing and Recruiting Used the software for: I used a free trial ### "platform for e marketing" September 26, 2023 4.0 Pros Implementing loyalty programmes and referral incentives is a good idea. A nice platform for e-marketing is RepeatMD. Even new users can easily use its dashboard. Here, we can quickly access patient records. Cons I've been using RepeatMD programme for a while now, and it has never let me down. its a great software Review Source Jessica M. PsicologĆ­a Health, Wellness and Fitness Used the software for: I used a free trial ### "RepeatMD, innovation and growth" May 14, 2024 5.0 RepeatMD, offers a satisfying experience, facilitating practice growth and fostering patient loyalty. Despite some issues with the app's performance, it is a valuable option. Pros RepeatMD offers the best patient experience. From hassle-free memberships to a 24-hour marketplace, it's never been easier to increase monthly recurring revenue and build patient loyalty. Cons Occasional performance issues on the platform. Review Source ST Shell T. Ownet Cosmetics Used the software for: 6-12 months ### "a Win Win for my business" June 12, 2023 5.0 My overall experience is great! I love their incentives and workshops on helping to grow my business! And who doesn't love so many opportunities to win a Louis Vuitton! Pros The product is easy to use. I like the look of the software and the way it integrates with my business Cons nothing that I can think of at the moment. Review Source VR Verified Reviewer Digital application Hospital & Health Care Used the software for: 6-12 months ### "RepeatMD Review " July 8, 2023 5.0 Offers a variety of features that can help you improve your marketing campaigns and patient engagement strategies. Pros User-friendly interfaceAffordable pricingVariety of featuresEasy to set up and use Cons Some features are limited to higher-tier plans Review Source MVC Michael Vincent C. Owner Medical Devices Used the software for: 6-12 months ### "Became almost essential" May 19, 2024 5.0 Pros Freed us of hassle in managing memberships, which boosted our income compared when we were not using RepeatMD. Cons Our 6 months of use was very satisfactory, so nothing so far. Review Source BL Bobby L. Owner Alternative Medicine Used the software for: I used a free trial ### "Not sure yet" June 1, 2023 1.0 Everyoneā€™s been nice, but weā€™re not getting any traction from the app. Pros Trial before commitment but was too short Cons It really hasnā€™t done anything for us in the first five months and we really havenā€™t given it enough time personally. If I had another six month trial. I think we would keep it but if we have to decide now weā€™re dropping it. Reason for choosing RepeatMD Free trial Review Source Response from RepeatMD June 6, 2023 Hi Bobby! Thanks for the feedback. We want to help you maximize your success with the platform. I have asked your Client Success Specialist to reach out with some helpful materials & to review your rewards, packages, & memberships. Adv Aditya Y. Legal associate Legal Services Used the software for: I used a free trial ### "Best data analysis and engagement tool" October 18, 2023 5.0 My overall experience is very amazing with this tool. It is very user friendly and easy to hand. Pros Well, this tool is amazing for customers engagement and also help to analyse the data.It provide the standard and correct data and also it is budget friendly. Cons As per me i did not see any cons about this tool.I would recommend everyone to use this once in your life if you have the business. Review Source JW Jane W. Virtual assistant Entertainment Used the software for: 1-2 years ### "My experience with RepeatMD " May 15, 2024 5.0 RepeatMD has been a fantastic platform for engaging with users like you, providing me with diverse conversations that help refine my responses and improve my understanding of various topics. It's been an enriching experience, and I'm grateful for the opportunity to interact with such a wide range of individuals. Pros It's a Nice platform for mobile rewards and financial Empower. Cons Using for mobile platform and financial Empower and patiencevretention Review Source ME Michael E. Director Consumer Services Used the software for: I used a free trial ### "Fairly satisfactory" May 18, 2024 4.0 I would say it could really use a lot of work and because of this I had to go back to old methods of handling my business Pros The interface was quite good and scalability is highly possible. Cons It lacked that user friendly option and most of it's features were quite complex especially for a new user. Review Source MAG Mary Alice G. Owner Medical Practice Used the software for: 6-12 months ### "I love RepeatMD" June 8, 2023 5.0 Great company, motivational, customer focused Pros I like the membership and financing management Cons I would like it to be more flexible, but the new version should do this, so Iā€™m excited about that Review Source KEMG Kristiana Ellen Mae G. Educational officer Education Management Used the software for: Less than 6 months ### "Best In Class Patient experience" May 16, 2024 5.0 This company and its app is really great! Pros Everyone is now online. This idea saves everyone time and energy by combining the roles of marketer, practitioner, and salesperson. It also improves patients' experiences with their own mobile rewards program, making it more enjoyable for users to utilize it. Cons This is a rapidly growing, innovative company, so you must keep up with its development. Review Source rF ryan F. Nurse Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Growing Loyalty " May 31, 2023 5.0 Pros I like the recurring revenue of the memberships. Cons I just wish more of our clients/members bought more on the marketplace. We have over 700 members sign up in under 2 months. But only 15 have made purchases/memberships on the app. I don't blame RepeatMD for that. I blame a poor economy and people just not having more disposable income right now. Review Source MK Mandeep K. Teacher Education Management Used the software for: Less than 6 months ### "Powerful Tool to Get Repeat Business" October 6, 2023 5.0 ReepatMD brings better engagement to sell memberships and packages, even allow patients to finance treatments. Mobile rewards app is key to enhance experience of the patients. Pros RepeatMD is the best platform to increase patient engagement. Through mobile rewards app, patients can earn incentives whenever they get services. This tool is effective to get repeat business. Cons Everything runs so smoothly on RepeatMD, I have not faced any issue so far. Review Source SP Stefany P. Admission Adviser E-Learning Used the software for: I used a free trial ### "GREAT PLATFORM" April 13, 2024 5.0 Pros What I like most about is that they give out incentives and great rewards. Cons Costs a lot more than expected Average Customer Service Support. Review Source HH Heidi H. CEO, NP Medical Practice Used the software for: Less than 6 months ### "Donā€™t do it! Will it grow your business or memberships" August 12, 2023 2.0 Pros Not one thing. It has been an nightmare Cons They use high pressure sales tactics and when I brought up my red flags )difficult to manage an existing membership program), the terrible ā€œappā€ that is really just a website that even my staff could not navigate on their IPhones, the tactic to give $25 off to sign up cost me thousands of dollars with zero return. Multiple med spa owners that I know have had similar experiences and they ā€œlockā€ you into a 4 year contract. Review Source RC Rachel C. Company President Health, Wellness and Fitness Used the software for: 1-2 years ### "Great promise but staff has to sell it" June 9, 2023 4.0 After over a year still costs more than it generates Pros Clubs encourage people to pay monthly for ongoing services. Cons Patients just donā€™t sign up unless staff helps them and we are too busy Review Source Aditya S. Software Developer Entertainment Used the software for: I used a free trial ### "Best Tool For Automate Retention" October 10, 2023 5.0 Overall the features are good and up to the mark it really helped me through my business really excited and looking forward to use it further. Pros Definitely the app I was looking for Loved the concept I'm using this since past 5-6 months its very helpful for the patients to make payments and packages through membership program Cons I did not Observe any cons till now find it suitable for me as of now and I would highly recommend it to the people who need this type of tool Review Source VR Verified Reviewer Market Growth officer Chemicals Used the software for: I used a free trial ### "Seamless growth with RepeatMD" October 20, 2023 5.0 Amazing tool. Highly recommended Pros It comprises of standout features. Smooth transactions, from goods cataloguing to secured payment process and engaging customers by providing referral rewards. It's all here. Cons Nothing to dislike as it has an interacting user-friendly interface, involving customer service and many more. Review Source lS lisgelia S. MD Health, Wellness and Fitness Used the software for: 6-12 months ### "Great customer service but too expensive " June 8, 2023 5.0 Pros Customer service is great very quick responses Cons Very expensive price for the application Review Source Abdul M. Analyst programer Consultant Computer Software Used the software for: I used a free trial ### "Repeat MD for your business's well-growing " April 23, 2024 4.0 It was just great, very helpful and we'll designed. Pros It really helped the team I'm working with in order to get very useful tips about marketing campaigns and it's e-commerce solutions are so strong Cons The Admins must make it more easy to use and extend the product's application field Review Source Diah Octaviani P. Project Manager Civil Engineering Used the software for: I used a free trial ### "Easy ordering, easy payment" May 13, 2024 5.0 Pros Ease of membership with generous service bonuses The payment can be made later with any payment method Cons Membership needs to be renewed annually Review Source RO Racheal O. Customer Service Consumer Services Used the software for: Less than 6 months ### "RepeatMD Spa review " June 3, 2024 5.0 The interface is easy to use and navigate, it is a great experience. Pros User-friendly interface, easy to use and great customer service. Cons It is expensive but worth it. I will recommend it . 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