# Circle-Hand Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Circle-Hand the right Consignment solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009049/Circle-Hand/reviews

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Circle-Hand

5 (68)

[View alternatives](https://www.capterra.com/p/10009049/Circle-Hand/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 17th, 2026

# Reviews of Circle-Hand

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

Ayoub E

Project ManagerLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: Less than 6 months.

“With more workflow customization, better pricing negotiation flow, and improved email notifications/automation, it would be even more powerful for premium consignment operations.“

January 8, 2026

JV

Juliana V

COORetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Sellers/vendors cannot edit items themselves after uploading, making it a bit tedious to make all the changes ourselves for any mistakes make while uploading.“

May 20, 2025

RM

Rachel M

Co-OwnerRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“The app allows for customization to fit our specific operational needs, making our processes more efficient and streamlined.“

February 17, 2026

MS

Martin S

CFORetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It could be lack of experience with digital medias, but also complex security routines at third parties.“

October 9, 2025

RM

Rachel M

Co-OwnerRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“Managing the entire consignment journey, from intake, inventory management, to the sale stage, is extremely smooth with this app.“

February 17, 2026

MS

Manfred S

OwnerRetail, Self-employedUsed the software for: I used a free trial.

“not sure what to write in here. If I am satisfied with the product why do I need to try to find cons about it when I didn't come across any“

January 26, 2026

JS

Julie S

General ManagerApparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months.

“The platform is intuitive, efficient, and designed for real consignment workflows, with exceptional support behind it from it's \[sensitive content hidden\] and team. “

February 18, 2026

IS

Isa S

noneRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“That quite a lot is predefined and not very flexible and that it requires an upgrade to obtain individual settings.“

May 26, 2025

## Showing most helpful reviews

Showing 1-25 of 68 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cory N.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Best inventory tool for Square POS with multiple vendors."

May 29, 2026

5.0

Great tool to use with Square POS. The company is very responsive and helpful and also a good value for the money vs similar products.

Pros

Company is very responsive and helpful. They also very quick to add new features based on customer feedback.

Cons

I wish there as more customization options for printing labels, but new features are being added and hopefully label printing will be more customizable in the future.

Alternatives considered

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)[Rose for Square](https://www.capterra.com/p/184475/Rose-for-Square/)

Reason for choosing Circle-Hand

Circle Hand and the best mix and features and price that meet our needs.

Review Source

Response from Circle-Hand

June 15, 2026

Hi Cory, Thanks for your review, great to hear that Circle-Hand works well with Square POS for managing multiple consignors. We recently added more options to labels, such as printing auto-discounts. More layout customizations for labels are planned for upcoming updates - I will keep you updated. Best, Max

JS

Julie S.  
General Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "CIRCLE HAND - Exceptional From Setup to Daily Operation"

February 18, 2026

5.0

My experience with Circle Hand has been excellent. The platform is intuitive, efficient, and has streamlined every part of my consignment business — from inventory to vendor management and reporting. The journey from setup to daily operation has been seamless, supported by a knowledgeable and responsive team. A truly excellent experience.

Pros

Circle Hand has completely elevated the way I operate my luxury consignment business. The platform is intuitive, efficient, and designed for real consignment workflows, with exceptional support behind it from it's \[sensitive content hidden\] and team. A true game-changer for any resale business ready to modernise and scale. Revivre has now escalated to a new level of cost effective consignment management thanks to Circle Hand. Julie Sutherland - General Manager Revivre Luxury Consignment, Sydney Australia ✨

Cons

We genuinely could not be happier with Circle Hand — it has transformed our operations and been a true game changer for our business.

Alternatives considered

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)

Reason for choosing Circle-Hand

We chose Circle Hand because it is purpose-built for real consignment businesses. It brought structure, efficiency, and transparency across our inventory, vendor management, and reporting, while eliminating manual processes. It aligned perfectly with our vision to modernise and scale our business.

Review Source

Response from Circle-Hand

June 15, 2026

Hi Julie, Thanks for your review and recommendation, great to hear that Circle-Hand has streamlined everything from inventory to consignor management and reporting at Revivre. Best, Max

KM

Katie M.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great app for secondhand stores "

May 30, 2025

5.0

Excellent. My partner likes the ease of use for uploading all of inventory with pictures descriptions and the ability to find comps on different websites.

Pros

Very easy to use and does everything we need it to do for our store! Affordable as well. The creators are super responsive - you can’t beat that.

Cons

Not much! It didn’t sync with Square space but now it does so that is not an issue. The creators are very responsive with adding new features. Maybe a cross listing feature would be appreciated.

Review Source

Response from Circle-Hand

June 12, 2026

Hi Katie, Thanks so much for your review and great to hear that Circle-Hand makes uploading inventory and running your secondhand store so easy. Glad the Squarespace sync is sorted and we will keep your cross listing idea on the radar as we build next features! Best, Max

JB

Joy B.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Yes to Circle-Hand!"

May 11, 2026

5.0

Fantastic experience. \[sensitive content hidden\] was very knowledgeable, and quick with helpful and appropriate responses.

Pros

The Sales and Information process was thorough and educational. Onboarding was simple and the system is easy to use. There are many customer features that can be utilized or turned off depending your needs.

Cons

Criteria was set on label size, however, Circle-Hand did an update change that now allows the client can pick the label size. (Circle-hand is quick to accommodate needs and make updates.)

Alternatives considered

[SimpleConsign](https://www.capterra.com/p/121828/SimpleConsign/)[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)

Reason for choosing Circle-Hand

Ability to pair with Square POS, sales person, and ease of use

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Payout and Inventory Management Ability to pair with Square POS

Review Source

Response from Circle-Hand

June 15, 2026

Hi Joy, Thanks for your review and great to hear that onboarding was simple and that the Square POS pairing and flexible features fit how you work. Also, thanks for your feedback about the label size selection for clients! Best, Max

MR

Molly R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "We love Circle-Hand"

November 28, 2025

5.0

Circle-Hand is great! If you have a consignment or second hand business, it's hard to imagine you could find a better product.

Pros

Circle-Hand is incredibly user friendly. Its UI is very clean and clear. It's a powerful tool for managing inventory, tracking customers, and much more. It integrates with Shopify beautifully which has made getting both my brick and mortar shop, as well as my online store, up and running very smooth. I'm also grateful that Max and his team are very responsive to feedback and handling technical issues.

Cons

I hope that more statistics and analytics will be included in future updates. With the amount of data we are to enter for each item, it feels like there's a lot more reports we should be able to pull.

Alternatives considered

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)[SimpleConsign](https://www.capterra.com/p/121828/SimpleConsign/)

Reason for choosing Circle-Hand

The reviews from other customers about Circle-Hand, as well as the UI, were what tipped us over to their side.

Review Source

Response from Circle-Hand

June 15, 2026

Hi Molly, Thanks for your review and great to hear that Circle-Hand keeps your inventory and consignors organized across both your shop and your Shopify store. We have added more statistics such and exports (e.g. payout by method) in latest update and we plan to add more reporting customizations in future updates! Thanks again for your feedback. Best, Max

AG

Ashlyn G.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "You'll wish you started sooner! Seriously such a time saver."

October 15, 2025

5.0

Pros

This software solved so many problems for me, all in one. I was originally looking at having to use multiple different apps/programs to get all of these features and would have had to spend so much more to do so. Customer support is amazing. \[sensitive content hidden\] , one of the co-founders answers every email with so much care and concern. He's also available to zoom if needed as well which is nice. I'm so excited to see how this program improves my business over the next year compared to this past one. I wish I knew about Circle-Hand sooner. I don't think I could have ran my business more efficiently than I can with circle hand even if I had all the time in the world. A genuine life changer!

Cons

There haven't been any cons in my experience so far. I really tend to struggle with tech and learning new software, but if I ever had any questions \[sensitive content hidden\] promptly helped me figure it out!

Alternatives considered

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)

Reason for choosing Circle-Hand

It seemed more customized, cheaper, and advanced.

Review Source

Response from Circle-Hand

June 15, 2026

Hi Ashlyn, Thanks for your feedback. Great to hear Circle-Hand helps you with your consignment workflows and you are happy with our support! Best, Max

ML

Maria L.  
Owner  
Design  
Used the software for: Less than 6 months

### "Eternal/ luxury boutique "

December 17, 2025

5.0

We’ve had a really great experience with CircleHand so far. \[sensitive content hidden\] has been incredibly responsive and supportive — even with the time difference, he always finds the time to reply quickly and help us work through questions as we transition systems. That level of communication means a lot, especially as a small business. CircleHand feels like a very integrated, forward-thinking POS system. It’s clear that it’s being built with growth in mind, and we’re confident it will make our day-to-day operations much easier in the long run, especially with the online platform and continued updates.

Pros

Flexibility and immediate adjustments to client’s needs. I like the online integration and overall sync

Cons

I wish the system is more condensed and things aren’t in so many places. It took us a little time to adjust.

Switched from

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)

Online platform, we need quick and effective communication

Review Source

Response from Circle-Hand

June 15, 2026

Hi Maria, Thanks for your review and great to hear that Circle-Hand helps you with a real-time Shopify and Square sync! Best, Max

SF

Sandra F.  
Product manager  
Retail  
Used the software for: Less than 6 months

### "Business owner"

May 29, 2026

5.0

Overall very happy with my experience with Circle-Hand and it has made our business backend process structured and ability to take on more clients

Pros

The stability of the system the support we have received from Circle-Hand team. It came highly recommended.

Cons

I am not very pleased with the interface with Square, while it may not be a Circle-Hand issue Square technical support pinned the barcode and SKU interface as an issue they claim it should be 6 bytes.

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

It didn't fully meet all my needs and the support was below par. I spent 12 months on a contract and equipment that we didn't use

Review Source

Response from Circle-Hand

June 15, 2026

Hi Sandra, Thanks for your review, great to hear that Circle-Hand has structured your backend and helped you grow your consignor base. We are in close contact with the Square product team and will share your feedback with them! Best, Max

TH

Tracey H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great app that actually works!"

December 10, 2025

5.0

Circle Hand is a valuable app for any store selling via consignment. It's easy for the clients to access and understand too. Highly recommended

Pros

The app is very easy to use and works well. The customer service is excellent and all queries have been resolved quickly. I would recommend the app without hesitation (and have done so already!)

Cons

I would love an easily downloadable PDF of selected items in a client's listing that shows the retail price. It would be helpful to have this to show the client so they can approve pricing up front.

Alternatives considered

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

Reason for choosing Circle-Hand

It was the best one available and had good reviews

Review Source

Response from Circle-Hand

June 15, 2026

Hello Tracey, Thanks for your review and recommendation, great to hear that Circle-Hand runs smoothly for your consignment store and that your consignors find it easy to access. We have added to create and send offers via Circle-Hand directly in one of the latest updates. Thanks again for your feedback! Best, Max

Jessica R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Circle-Hand is a lifesaver! "

May 13, 2026

5.0

Circle-Hand has been a godsend for our company. Not only does it help us seamlessly enter new inventory \[we're a brick and mortar thrift store that also cross-posts online\], but it also provides barcodes that communicate directly with Shopify to make all modes of sales simple. The software is very customizable. For example, we don't list brands or include photos for items expected to be sold directly in our shop. We have most of the attributes turned off so that entering new items can be done quickly as we're entering 100s of items daily, each typically unique. We have our inventory screen honed down to one page that doesn't require scrolling to complete. When we are entering a batch of 'boutique' items that will be cross-posted, we toggle the other attributes back on. Software is super user friendly. 10/10 recommend.

Pros

Circle-Hand's customer service is unmatched. Don't let the fact that they're based in Germany deter you. We're in Dallas, Texas. \[sensitive content hidden\] emails back in a very timely manner and can even remotely fix issues you're having when you're stumped.

Cons

We have no complaints. All kinks we've run into were handled promptly with \[sensitive content hidden\] help. We love Circle-Hand!

Review Source

Response from Circle-Hand

June 15, 2026

Hi Jessica, Thanks for your review and feedback! Great to hear that Circle-Hand handles your high volume intake and that the automatic barcode generation in Circle-Hand keeps in store and online sales in sync. Best, Max

MB

Maja B.  
Einzelunternehmerin  
Retail  
Used the software for: Less than 6 months

### "DIE (beste) App für Second Hand, entwickelt vom großartigem Team!"

October 28, 2024

5.0

Bin vom Anfang an begeistert mit der App und das Team ist wirklich super. Es gibt regelmäßig Neuigkeiten in der App (sie wird weiterentwickelt) und das Team schreibt auch nützliche Artikel und steht immer zur Seite als starke Unterstützung. Genau das brauche ich (besonders am Anfang) und bin dem Team unendlich dankbar für die Hilfsbereitschaft!

Pros

Kunden-Support: nicht nur Fragen werden beantwortet - Circle Hand Team fragt regelmäßig nach, ob alles funktioniert und ob ich Hilfe brauche. Eventuelle Unklarheiten werden schnell gelöst. CH Team reagiert auf das Feedback mit Einführung neuen Funktionen 🤩 Die App wird dadurch immer besser.

Cons

Dass es keine komplette Lösung (für mein Geschäft) ist - momentan muss ich zusätzlich Shopify und SumUp nutzen (was super gut funktioniert). Jungs, ich glaube, ihr arbeitet schon dran, oder? 😜

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Reason for choosing Circle-Hand

Ich habe Angebote von noch zwei anderen Anbietern geholt. Sie haben sehr lange gebraucht, um sich zurück zu melden. Des Weiteren waren sie teuer und ich könnte sie mir (besonders am Anfang) nicht leisten. Außerdem waren die beiden anderen aus anderen Ländern (Skandinavien und USA) - mir war es wichtig, dass ich eine Lösung im europäischen Raum finde. Das erste Gespräch, bzw. App-Präsentation haben mich überzeugt. Die App schien (und ist) sehr einfach und intuitiv, das Team (wie bereits mehrfach erwähnt) ist sehr entgegenkommend.

Review Source

Response from Circle-Hand

May 13, 2025

Vielen Dank für das positive Feedback, Maja! Das integrierte Kassensystem von Circle-Hand ist ideal für Läden, die gerade starten und später auf umfangreichere Kassensysteme wie Zettle oder Shopify POS umsteigen möchten – je nachdem, was gebraucht oder gewünscht wird. So bleibt alles flexibel und genau passend für den eigenen Shop. Wir freuen uns sehr, dass Circle-Hand dir den Alltag im Shop erleichtert und du dich gut beraten fühlst. — Max

FN

Fisnik N.  
Inhaber  
Retail  
Used the software for: 6-12 months

### "Perfekte Warenwirtschaft für Vintage/ Second-Hand-Shops mit erstklassigem Support"

September 16, 2025

5.0

Die Nutzung von Circle-Hand ist rundum eine positive Erfahrung. Das System ist intuitiv, übersichtlich und erleichtert den Arbeitsalltag enorm. Besonders hervorzuheben ist die unglaubliche Geschwindigkeit, mit der auf Rückfragen reagiert wird, man fühlt sich jederzeit bestens unterstützt.

Pros

Am meisten begeistert mich, wie schnell und zuverlässig alle Anfragen bearbeitet werden. Der Support reagiert sofort und das System läuft durchweg reibungslos. Man merkt, dass hier mit viel Herzblut und Verständnis für die Bedürfnisse von Shops gearbeitet wird.

Cons

Ehrlich gesagt gibt es für mich aktuell keine Nachteile, da alles so funktioniert, wie man es sich wünscht.

Review Source

Response from Circle-Hand

June 15, 2026

Hallo Fisnik, danke für die Bewertung. Schön, dass du zufrieden bist mit dem Support und Circle-Hand dich und euren Second-Hand-Shop im Alltag entlastet. Beste Grüße, Max

SS

Steffi S.  
GF  
Import and Export  
Used the software for: Less than 6 months

### "Top Second Hand Partner"

August 7, 2025

5.0

Overall, I’m very, very happy with Circlehand. It's a fantastic tool that supports my daily work in the boutique and makes processes so much easier.

Pros

I really appreciate the overall interface – it's clear, well-structured, and easy to navigate. The communication with Circlehand has been excellent. The support team is incredibly responsive and helpful, making it very easy to ask questions and get things solved quickly. I'm genuinely happy with the platform – it's full of advantages.

Cons

I'm still figuring out some details when it comes to printing labels, especially with sizes. But even that is manageable – it's more about fine-tuning than a real problem.

Review Source

Response from Circle-Hand

June 15, 2026

Hello Steffi, Thanks for the review. Glad the interface and support make your daily work with your consignors and items easier. Best, Max

JB

Jennifer B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Useful features, Great Customer Service"

September 24, 2025

5.0

Circle-Hand integrates with our Shopify POS system to provide a seamless experience for our vendors and staff. Customer service has been very responsive to our questions. Overall, this addition has already improved staff/vendor satisfaction and customer experience.

Pros

Circle-Hand is user-friendly and has saved us time. Our Vendors like the sales tracking features and it’s improved our customer experience by speeding up our check-out process.

Cons

So far, our experience has been very positive. Initially, I inquired about vendors being able to edit their listings & the feature was not yet available. It has already been added in a recent update!

Review Source

Response from Circle-Hand

June 15, 2026

Hi Jennifer, Thanks for the review. Glad the Shopify POS integration sped up checkout and that your consignors like the sales tracking. Also, thanks for your feedback about the edit item feature :) Best, Max

BF

Bethan F.  
Founder  
Retail  
Used the software for: Less than 6 months

### "Great system for concept stores with multiple sellers"

March 27, 2025

5.0

great system, great support, all over a great experience!

Pros

Really easy to use and simple. Gives my clients the freedom to upload their own stock, really helpful support team - took on my feedback and made changes to the system which really helped my business!

Cons

Sometimes the AI can take a little while to read the images but it isn't a big problem

Review Source

Response from Circle-Hand

May 13, 2025

Hi Bethan, Thank you for your feedback! We are glad Circle-Hand is working well for your store. The integrated software and point of sale system is built for resale and consignment shops like yours. Since our April update, the AI is now 16 x faster :) Best, Max

PK

Philipp K.  
Geschäftsführer  
Wholesale  
Used the software for: Less than 6 months

### "K&L Shop Österreich"

March 30, 2025

5.0

Pros

Einfache Lösung für das Projekt, gibt mehr als es verspricht. Tolle Jungs

Cons

Wirkliche Nachteile gibt es nicht, denn sollte etwas fehlen ist das Team bemüht es wenn möglich umzusetzen.

Review Source

Response from Circle-Hand

May 13, 2025

Hallo Philipp, vielen Dank für dein positives Feedback und die Bewertung! Viele Grüße Max

SH

Simone H.  
Unternehmerin  
Retail  
Used the software for: Less than 6 months

### "Digitale und simple Abwicklung"

July 17, 2024

5.0

Pros

\+ Anlegen der Kunden inkl. Übersicht der Kleidungsstücke + Einfache Integration und Abwicklung in Shopify + Schnelle Abwicklung der Auszahlung + Sehr guter und schneller Kunden-Supoort

Cons

\- Das die Dokumentenablage (z.B. Kommissionsvertrag, etc.) nicht im System abgelegt sind (Überblick und Checkliste)

Review Source

Response from Circle-Hand

September 29, 2024

Hallo Simone, vielen Dank für dein tolles Feedback! Es freut mich zu hören, dass dir Circle-Hand gut gefällt. Den Kommissionsvertrag kannst du seit kurzem als Text auf den Liefer- und Auszahlungsbelegen hinzufügen, und er wird auch in der Kundenansicht gespeichert, sodass er jederzeit abrufbar ist. Allerdings gibt es ihn aktuell noch nicht als separates Dokument. Ich nehme dein Feedback gerne mit auf, um es in zukünftigen Updates zu integrieren. Viele Grüße Max

SH

Soraya H.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great software"

October 28, 2024

5.0

I’m very satisfied with Circle Hand! The software works well, is easy to use, and is constantly updated with new features. Their team is also very accessible and responsive whenever I have questions. Highly recommend!

Pros

Saves me a lot of time. It’s very easy to use.

Cons

They keep adding new features so when there is something, a new feature takes it away

Review Source

Response from Circle-Hand

May 13, 2025

Hi Soraya, Thank you for your feedback. We are glad Circle-Hand saves you time and works well for your shop. Our software and point of sale system for consignment and resale stores keeps improving based on what shops need, so I am really glad to hear the updates are helpful. — Max

EB

Eva B.  
Inhaberin  
Retail  
Used the software for: 6-12 months

### "Beste Wahl für Shops mit Konsignationslager"

April 18, 2024

5.0

Tolles Produkt, dass Betreibern von SecondHand-Läden, sowohl off- wie online, einen echten Mehrwert bietet. Value for money ist in jeder Hinsicht gegeben!

Pros

\- super Service & Erreichbarkeit - sinnvolle Features, die die tägliche Arbeit erleichtern und viiiiiel Zeit sparen - Schluss mit der Fehleranfälligkeit manuell geführter Kommissionslisten - Nutzerfeedback wird ernst genommen

Cons

Es gibt nichts, was mir nicht gefällt. Ich vermisse noch das ein oder andere Feature, aber das wird mit der Zeit sicher alles noch kommen!

Reason for choosing Circle-Hand

Meines Wissens gibt es keine ernstzunehmenden Alternativprodukte

Review Source

Response from Circle-Hand

May 13, 2025

Vielen Dank für deine tolle Rückmeldung, Eva. Es freut uns sehr, dass dir die Funktionen im Alltag helfen und Zeit sparen. Wir veröffentlichen alle 2 Wochen neue Updates, die direkt auf das Feedback der Läden eingehen. Schön zu hören, dass du das wahrnimmst und schätzt. Danke auch für dein Vertrauen in Circle-Hand als Software und Kassensystem für Secondhand-Läden mit Kommissionsware. Viele Grüße Max

ER

Ellen R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great consignment software!"

May 24, 2024

5.0

I have been using Circle Hand consignment software for several months now, and it has truly transformed the way I manage my secondhand store. The software is incredibly user-friendly and has significantly reduced the time I spend on administrative tasks.

Pros

\- The interface is intuitive, making it easy to navigate and manage inventory, clients, and sales. I can access the software from any device, which is a huge plus. - Circle Hand automates many processes, including the synchronization with my Shopify store. This has eliminated manual entry errors and streamlined my operations. - The customer support team is excellent. They are always available to help with any questions or issues I have and are very responsive.

Cons

Sometimes I encounter difficulties with the login, but the team is very quick to help me out.

Review Source

Response from Circle-Hand

May 13, 2025

Hi Ellen, Thank you for your positive feedback. We are glad Circle-Hand is making things easier in your secondhand store. The integration with Shopify and the ability to use it from any device are exactly what we built it for. Happy to hear that it helps reduce your admin work. We recently improved the login. You can now log in by simply clicking a link sent to your email. Hope that makes things even smoother! Best, Max

SG

Sanna G.  
Secondhandladen  
Design  
Used the software for: 6-12 months

### "tolles Programm"

February 23, 2024

5.0

ich bin begeistert was diese Jungs sich so alles einfallen liessen u umgesetzt haben

Pros

es geht so viel schneller u ich finde die Sachen besser

Cons

Es ist ideal für mein Geschäft und ich bin happy

Review Source

Response from Circle-Hand

April 19, 2024

Hallo Sanna, vielen Dank für dein positives Feedback! — Max

LH

Lina H.  
Einzelhändlerin  
Retail  
Used the software for: Less than 6 months

### "Für uns die beste Konsignationslager-Software, die es aktuell auf dem Markt gibt!"

March 14, 2024

5.0

Pros

einfache Bedienbarkeit, modernes Design, sehr guter Kundensupport, super Feedback-Kultur, super Cloud-Lösung

Cons

Mobile Bedienbarkeit noch nicht optimal,

Review Source

Response from Circle-Hand

April 19, 2024

Hallo Lina, vielen Dank für das positive Feedback. Wir nehmen das Thema mobile Bedienbarkeit gerne mit und werden es in Zukunft weiter verbessern. Viele Grüße Max

jV

julie V.  
Owner  
Retail  
Used the software for: I used a free trial

### "Would recommend!"

February 28, 2024

5.0

Pros

Circle-Hand has been a game-changer for me as a new seller of secondhand items online. It's simplified my inventory management and administration tasks, making the selling process smooth and organized. Plus, their customer service is top-notch—quick to respond and hands-on, ensuring a positive experience every time.

Cons

One area for improvement is that some data still requires manual input, which can be time-consuming.

Review Source

Response from Circle-Hand

April 19, 2024

Hi Julie, Thanks for your feedback. We just released image recognition this week, so part of the item description is automatically generated by our AI. I hope this helps to reduce manual input. Best, Max

RM

Rachel M.  
Co-Owner  
Retail  
Used the software for: Less than 6 months

### "Seamless Luxury Resale Management – Highly Customizable and User-Friendly"

February 17, 2026

5.0

Managing the entire consignment journey, from intake, inventory management, to the sale stage, is extremely smooth with this app. It integrates seamlessly with Shopify, handling inventory, client data, listings, and store credit effortlessly. Custom features were implemented quickly, and the team suggested solutions to further optimize our operations. We just love it and highly recommend it for luxury resale businesses looking for an efficient, customizable solution.

Pros

The app has completely transformed the way we manage our luxury resale business, for both our brick-and-mortar and online store. The UI and UX are extremely intuitive and user-friendly, making it easy for our team to navigate and manage the workflow. The support team is proactive, detail-oriented, and quick to respond, helping us resolve issues and find solutions efficiently. The client portal is simple and effective, and email communication templates can be set up throughout the client journey. The app allows for customization to fit our specific operational needs, making our processes more efficient and streamlined.

Cons

We haven’t experienced any major issues so far. There is a slight learning curve during the initial setup and onboarding process, especially when exploring the customization options available. It can take a bit of time to fine-tune workflows to match your exact needs, but once everything is configured, the system runs smoothly. Overall, any minor challenges have been small, manageable, and far outweighed by the value the platform provides.

Switched from

[Trendful](https://www.capterra.com/p/266480/Trendful/)

Prefer not to answer this / Not applicable

Review Source

Response from Circle-Hand

June 15, 2026

Hi Rachel, Thanks for your review and recommendation, great to hear that Circle-Hand handles your full consignment journey from intake to sale across both your store and Shopify. The client portal, custom workflows and store credit working for your resale setup is exactly what we build Circle-Hand for. Best, Max

Ayoub E.  
Project Manager  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Solid consignor intake platform with strong workflow, and clear room to grow on customization and automation"

January 8, 2026

5.0

Overall, it’s a solid platform that brings structure to consignor intake and helps us stay organized. With more workflow customization, better pricing negotiation flow, and improved email notifications/automation, it would be even more powerful for premium consignment operations.

Pros

Circle-Hand has been genuinely useful for managing consignor submissions and keeping our intake process organized. The workflow makes it easy to review new submissions, and keep a clear audit trail of what’s been received and what’s still pending. It’s also simple for consignors to use, which reduces back-and-forth and saves our team time. Overall it helps bring structure to a consignment model where every item is unique and needs proper tracking.

Cons

A few things would make Circle-Hand even stronger for luxury pre-loved workflows: the ability to customize steps more deeply (especially adding an Authenticity/Verification stage), a smoother back-and-forth for pricing proposals and counteroffers so we can apply a pricing strategy with the consignor, and stronger email automation. It would also help to receive an email notification when a consignor submits a new item, so submissions never get missed.

Review Source

Response from Circle-Hand

June 15, 2026

Hi Ayoub, Thanks for your detailed review, great to hear that Circle-Hand brings structure to your consignor intake with a clear audit trail and an easy process for consignors. We added a new pending status for items and custom tags to indicate different status levels, for example until clients approve an offer sent from Circle-Hand. We plan to add more features in that direction in the next updates as well. Thanks again for your feedback! Best, Max

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