---
title: "Circle-Hand Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Circle-Hand the right Consignment solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10009049/Circle-Hand/reviews/"
page_type: "reviews"
language: "en"
---

Circle-Hand

4.9 (76)

[View alternatives](https://www.capterra.com/p/10009049/Circle-Hand/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Reviews of Circle-Hand

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Kiri G

DirectorRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“Circle‑Hand does offer some genuinely useful features, especially around consignor management: payout requests are handled smoothly, and the consignor portal is solid, which my consignors consistently respond well to.“

July 17, 2026

Kiri G

DirectorRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“In my store, it struggles to learn certain common product types (for example, baby jumpsuits and distinguishing jeans from other pants), even when we process large volumes of those items every week.“

July 17, 2026

RM

Rachel M

Co-OwnerRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“The app allows for customization to fit our specific operational needs, making our processes more efficient and streamlined.“

February 17, 2026

Kiri G

DirectorRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“At one point, a glitch meant a consignor payout was created twice (yikes!).“

July 17, 2026

RM

Rachel M

Co-OwnerRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“Managing the entire consignment journey, from intake, inventory management, to the sale stage, is extremely smooth with this app.“

February 17, 2026

JV

Juliana V

COORetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Sellers/vendors cannot edit items themselves after uploading, making it a bit tedious to make all the changes ourselves for any mistakes make while uploading.“

May 20, 2025

JS

Julie S

General ManagerApparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months.

“The platform is intuitive, efficient, and designed for real consignment workflows, with exceptional support behind it from it's \[sensitive content hidden\] and team. “

February 18, 2026

MS

Martin S

CFORetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It could be lack of experience with digital medias, but also complex security routines at third parties.“

October 9, 2025

## Showing most helpful reviews

Showing 1-25 of 76 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cory N.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Best inventory tool for Square POS with multiple vendors."

May 29, 2026

5.0

Great tool to use with Square POS. The company is very responsive and helpful and also a good value for the money vs similar products.

Pros

Company is very responsive and helpful. They also very quick to add new features based on customer feedback.

Cons

I wish there as more customization options for printing labels, but new features are being added and hopefully label printing will be more customizable in the future.

Alternatives considered

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)[Rose for Square](https://www.capterra.com/p/184475/Rose-for-Square/)

Reason for choosing Circle-Hand

Circle Hand and the best mix and features and price that meet our needs.

Review Source

Response from Circle-Hand

June 15, 2026

Hi Cory, Thanks for your review, great to hear that Circle-Hand works well with Square POS for managing multiple consignors. We recently added more options to labels, such as printing auto-discounts. More layout customizations for labels are planned for upcoming updates - I will keep you updated. Best, Max

SD

Siùsaidh D.  
Owner  
Retail  
Used the software for: 6-12 months

### "A game - changer for our shop!"

July 23, 2026

5.0

A very positive experience. A very functional data-base. We would be hard - pressed to find a more functional database.

Pros

The reports are easy to use. The price point is fantastic. We appreciate how approachable and accessible the developers are. They are constantly improving the system, based on feedback from their customers. Inputting inventory is fast and easy.

Cons

We don't like having to use Shopify - it is so buggy - it often interferes with the usefulness of Circle-Hand. The tag set up - needs work. Our customers struggle to see the print for sizing etc. - it is quite small. The bar code often does not scan - forcing us to search for the item manually. There is no template for jewelry - which is challenging.

Switched from

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)

Consign Cloud is connected to a religious organisation that does not align with our values. We are progessive and do not participate - with any right-wing theocracy (hate) group.

Review Source

Kiri G.  
Director  
Retail  
Used the software for: Less than 6 months

### "Has its limitations..."

July 17, 2026

3.0

In my experience, Circle‑Hand may work well for simpler setups, but multi‑location sellers should be aware of the overselling risk and limited safeguards and support. I am seriously considering moving back to ConsignCloud (which involved more steps to list items but was much more reliable for us) or exploring other options altogether, and I am hoping Circle‑Hand makes the necessary improvements so I can avoid another full software change.

Pros

Circle‑Hand does offer some genuinely useful features, especially around consignor management: payout requests are handled smoothly, and the consignor portal is solid, which my consignors consistently respond well to.

Cons

The AI descriptions can be hit‑and‑miss. In my store, it struggles to learn certain common product types (for example, baby jumpsuits and distinguishing jeans from other pants), even when we process large volumes of those items every week. Worryingly, Circle‑Hand has caused repeated oversold items and duplicate sales in my two‑location Shopify store, and in practice hasn’t been a reliable source of truth for multi‑location inventory. There are no effective safeguards against scenarios like one location at +1 and another at −1 still being sellable online, so I’ve spent a lot of time fixing errors and dealing with disappointed customers. Support has felt inconsistent and often evasive, with key questions about what is synced, how, and when, plus requests for documentation or contact with other multi‑location users, left only partially answered, and most “solutions” relying on perfect staff behaviour and manual workarounds rather than robust automation. At one point, a glitch meant a consignor payout was created twice (yikes!).

Alternatives considered

[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)[Rose for Square](https://www.capterra.com/p/184475/Rose-for-Square/)

Reason for choosing Circle-Hand

I liked how closely integrated it was with Shopify, which we've been using for ecommerce since 2014.

Switched from

[ConsignCloud](https://www.capterra.com/p/144157/ConsignCloud/)

We used ConsignCloud for 9 years, but the NextGen update was disappointing.

Review Source

Response from Circle-Hand

July 22, 2026

Thanks for the honest review. Glad the consignor portal is working well and sorry multi-location workflow fell short. You're right: sales must hit the correct Shopify POS location. If an item sells from the wrong location before inventory updates, Shopify shows -1 at that location and +1 at the other, so it remains visible online. Based on your feedback, we came up with solutions and shipped the following updates: (1) Circle-Hand now tags items with location, so Shopify automations can use it. (2) We designed a Shopify Flow that auto-removes items from online store when any POS location shows -1. (3)Bulk scanning is improved – staff can scan with a phone camera or barcode scanner to update locations fast. (4) In Shopify collections, add "Inventory greater than 0". Collections sum across locations +1-1=0. We've also updated our docs for multi-location setups and will review your AI examples with the team. Thanks for pushing us to improve Circle-Hand! Hope this helps going forward.

JB

Joy B.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Yes to Circle-Hand!"

May 11, 2026

5.0

Fantastic experience. \[sensitive content hidden\] was very knowledgeable, and quick with helpful and appropriate responses.

Pros

The Sales and Information process was thorough and educational. Onboarding was simple and the system is easy to use. There are many customer features that can be utilized or turned off depending your needs.

Cons

Criteria was set on label size, however, Circle-Hand did an update change that now allows the client can pick the label size. (Circle-hand is quick to accommodate needs and make updates.)

Alternatives considered

[SimpleConsign](https://www.capterra.com/p/121828/SimpleConsign/)[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)

Reason for choosing Circle-Hand

Ability to pair with Square POS, sales person, and ease of use

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Payout and Inventory Management Ability to pair with Square POS

Review Source

Response from Circle-Hand

June 15, 2026

Hi Joy, Thanks for your review and great to hear that onboarding was simple and that the Square POS pairing and flexible features fit how you work. Also, thanks for your feedback about the label size selection for clients! Best, Max

SF

Sandra F.  
Product manager  
Retail  
Used the software for: Less than 6 months

### "Business owner"

May 29, 2026

5.0

Overall very happy with my experience with Circle-Hand and it has made our business backend process structured and ability to take on more clients

Pros

The stability of the system the support we have received from Circle-Hand team. It came highly recommended.

Cons

I am not very pleased with the interface with Square, while it may not be a Circle-Hand issue Square technical support pinned the barcode and SKU interface as an issue they claim it should be 6 bytes.

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

It didn't fully meet all my needs and the support was below par. I spent 12 months on a contract and equipment that we didn't use

Review Source

Response from Circle-Hand

June 15, 2026

Hi Sandra, Thanks for your review, great to hear that Circle-Hand has structured your backend and helped you grow your consignor base. We are in close contact with the Square product team and will share your feedback with them! Best, Max

CB

Christine B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Circle Hand is the BEST"

August 10, 2026

5.0

Overall, I think circle hand is amazing. I’m so glad I found \[sensitive content hidden\] and this product! I went through so many other products and this one is a perfect fit for my consignment business. .

Pros

So easy to use and so helpful for keeping track of everything! We all love how Circle Hand links seamlessly with Square and that we don’t have to purchase special printing devices and tags (as many other consignment software programs demand ). And \[sensitive content hidden\] is always so helpful with questions.

Cons

I don’t like that the consignment % is now on the master add item page. I keep hitting it accidentally and changing the consignment rate… Then have to change it back again.

Alternatives considered

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[Liberty REACT](https://www.capterra.com/p/121457/Liberty-Consignment/)[SimpleConsign](https://www.capterra.com/p/121828/SimpleConsign/)[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)

Reason for choosing Circle-Hand

Circle hand is easy to use and you can buy your own tags

Review Source

FA

Francesca A.  
CEO  
Retail  
Used the software for: 1-2 years

### "Easy to use with excellent customer support"

July 22, 2026

5.0

My overall experience with Circle-Hand has been very positive. It is a useful system for managing second-hand inventory, and I really appreciate the fast and personal support.

Pros

Circle-Hand is easy to use, and their customer support is excellent. They are always very quick to respond whenever I have a question or encounter a problem.

Cons

Occasionally, there can be a small technical issue, but the support team is always helpful and works quickly to solve it.

Review Source

LW

Leo W.  
Founder  
Retail  
Used the software for: 1-2 years

### "Couldn't Imagine Running Our Store Without Circle-Hand"

July 23, 2026

5.0

If you run a vintage, second-hand, or consignment store, Circle-Hand is a game changer. It has significantly streamlined our inventory management, and I honestly can't imagine running the business without it anymore.

Pros

I love how easy Circle-Hand is to use. The interface is clean, intuitive, and makes managing inventory incredibly efficient. I mainly use it to organize my inventory and quickly add new items to my Shopify store, and it works flawlessly. On top of that, the founders are always responsive and genuinely listen to user feedback, regularly improving the platform based on suggestions.

Cons

I'd love to see more development around cross-listing. I know it's a complex feature to build, but I think it would be a huge addition to the platform, especially if it supported marketplaces like Vinted, Depop, Vestiaire Collective, Grailed, and others.

Review Source

GJ

Gerda J.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Gamechanger!"

August 7, 2026

5.0

Very good! Constant updates, very good customer service, quick help and answering of questions. Great!

Pros

Absolute gamechanger, makes the handling of consignment very convenient. Constant updates and improvements. After working for years in the business and handling everything with excel and lists, Circle Hand is making everything so much easier.

Cons

Nothing. Everthing works smoothly, constant updates that make the handling of consignment items easier.

Review Source

AG

Anne G.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "Helped me start a small business!"

July 31, 2026

4.0

Positive. This is an affordable software that helps me stay organized as I lean how to run a small business. Consignors have found the system simple and helpful as well.

Pros

Simple layout! It has been easy to learn the system. Covers most of my needs. \[sensitive content hidden\] are quick to respond to questions.

Cons

No integration for store credit with square pos. This adds some room for error. There are more features than I need for an in store only location.

Review Source

JF

James F.  
Director  
Retail  
Used the software for: 6-12 months

### "A great time saver for people who want to take consignment online"

March 28, 2025

5.0

Great, we will be using it alot more now that the quatity feature has been added

Pros

Saves time by automating consignment tasks. photo garment recognition. We sell online, instore, insta with a zettle POS a mix of vintage , consignment, and gifts. So we needed a way to upload and track alot of individual garments quickly and flexibly. Max has helped us out with any issues we've had and even implemented additions to the app that we suggested. The apps works really well and works better every month. 100% would recommend. it's shaved hours off our workload and allowed us to streamline a lot of processes. (emailing sellers, tracking, uploading, tax things)

Cons

it can be fidly to delete listings. and I've not quite figured out how to use the seller portal well with customers, it can still be hard to communicate with them

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Circle-Hand

Max was good in our call answering my questions and it was cheaper. I cant remember what other product we looked at but had to answer the last question so just wrote excel

Review Source

Response from Circle-Hand

May 13, 2025

Hi James, Thank you very much for your feedback about Circle-Hand, the point of sale software designed for consignment and resale stores. We just released a new video tutorial that you can find under “Help” in the menu. It walks through the easiest way to set up the client portal and should make things even easier. Best, Max

TW

Tobias W.  
Zentrale Aufgaben  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Eine echter Mehrwert für unseren Kleiderladen!"

May 5, 2025

5.0

Ich kann Circle-Hand jedem für seinen Kleiderladen empfehlen. Das System ist wirklich sehr übersichtlich gestaltet. Neue Kleidung wird fotografiert, Circle-Hand erkennt mit einer eingebauten KI die Farbe, den Hersteller,... und erstellt eine passende Beschreibung. Anschließend einfach auf Etikettendruck gehen und mein Drucker spuckt ein tolles Label mit Barcode aus.

Pros

Circle-Hand ist selbst für uns als absolute Neueinsteiger super einfach zu bedienen. Alles ist übersichtlich Strukturiert und für Fragen ist das Team unkompliziert zu erreichen. Der Erstkontakt lief über einen wirklich freundlichen Videocall. Anschließend ein zügiger Austausch via WhatsApp und Mail. Wir sind sehr dankbar darüber, wenn wenigstens das System mit dem gearbeitet wird zuverlässig funktioniert und man sich keine Gedanken darüber machen muss. Vielen Dank!

Cons

Tatsächlich kann ich hier gerade nichts negatives schreiben. Wir hatten Anfangs Probleme damit, dass die Etiketten nicht erstellt wurden wenn wir auf den Knopf gedrückt haben. Das Problem wurde schnell mit einem Update gefixt. Genial!

Alternatives considered

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Reason for choosing Circle-Hand

Weil das System perfekt auf einen Kleiderladen abgestimmt ist.

Review Source

Response from Circle-Hand

May 13, 2025

Hallo Tobias, vielen Dank für dein positives Feedback und die Bewertung! Viele Grüße Max

BD

Berina D.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Effective tool and super team"

October 28, 2024

5.0

Easy and well-functioning product with a great team behind it ensuring they are on top of different challenges that we face in the secondhand world.

Pros

The team is responsive and well aware of the business challenges.

Cons

I haven’t found any cons - everything has worked pretty smooth. The Circle Hand team has been super supportive with the migration and been there to answer all questions that we’ve had.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

They were not responsive and worked with a bad system setup.

Review Source

Response from Circle-Hand

May 13, 2025

Hi Berina, Thank you for your kind words! We are happy that Circle-Hand has been proven helpful for your shop. Our software and point of sale system is made for the real challenges of secondhand and resale businesses, and we are glad the switch from Google Sheets made things easier. We are always here if you need anything. Best, Max

JM

Jack M.  
Operations Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "5⭐️ Support, high quality product"

April 8, 2026

5.0

Excellent, would highly recommend for mid-size stores looking to scale their consignment business without inflating headcount.

Pros

The team are very open to feedback and quick to act to improve the platform. It has drastically simplified our consignment flow, cutting down the number of manual contacts by 90%.

Cons

Initially had minor quibbles with things being synced correctly for analytics but the issues were promptly resolved by the team (roughly 10 day time to resolution for bugs reported).

Review Source

Response from Circle-Hand

June 15, 2026

Hi Jack, Thanks for your review and recommendation! Great to hear that Circle-Hand cut your manual consignor processes by 90% and simplified your whole operation! Best, Max

PH

Peggy H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Enorme Erleichterung im Secondhand-Alltag"

October 31, 2025

5.0

Circle-Hand hat unseren Arbeitsalltag im Secondhandbereich deutlich vereinfacht und professioneller gemacht. Ein durchdachtes, praxisnahes System mit tollem Support und viel Potenzial für die Zukunft.

Pros

Circle-Hand ist sehr einfach zu bedienen und bietet eine hervorragende Übersicht über alle relevanten Daten in Echtzeit von überall. Besonders positiv ist, dass das junge Unternehmen ständig an Weiterentwicklungen arbeitet. Der Support reagiert schnell, freundlich und nimmt Ideen oder Verbesserungsvorschläge offen an. Das System erleichtert das Kommissionsgeschäft enorm, kein mühsames Pflegen von Exceltabellen oder ständiges Telefonieren mehr. Das neue Lieferantenportal ist ein weiterer Schritt in Richtung Prozessvereinfachung, Aufwandsreduzierung und Transparenz.

Cons

Da es sich um ein junges System handelt, gibt es noch kleinere Punkte in der Weiterentwicklung. Diese werden aber vom Team schnell aufgegriffen und umgesetzt.

Review Source

Response from Circle-Hand

June 15, 2026

Hallo Peggy, danke für deine Bewertung und schön zu hören, dass Circle-Hand dein Kommissionsgeschäft im Secondhand-Alltag erleichtert und deine Excel-Tabellen abgelöst hat :) Viele Grüße Max

DC

Dorothy C.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Love Circle Hand"

October 15, 2025

5.0

Wonderful very easy. The team helped me put it into place and my artists love uploading their things. They like that they get an email when things sell.

Pros

Great customer support! I can easily see in real time what has sold and what we owe our vendors. We love it

Cons

The cost is not ideal. We are a new company and every penny is needed for us to grow. I wish it were cheaper

Review Source

Response from Circle-Hand

June 15, 2026

Hi Dorothy, Thanks for the review. Great to hear you like tracking sales in real time and see what you owe your consignors, and that your artists like the sale notifications. Best, Max

AZ

Anja Z.  
Managing Director  
Retail  
Used the software for: 6-12 months

### "Best decision"

June 23, 2025

5.0

We experience the Circle Hand team as very reliable and dynamic. We also appreciate the user-friendly interface and the appealing design. Additionally, it is practical that the software can be accessed from a mobile phone.

Pros

We appreciate how the software continuously improves, with inputs being positively received and often implemented. The software is also very stable, which adds to its reliability

Cons

One drawback is that the software does not include a cashbook feature. However, this can at least partially be managed through Shopify

Review Source

Response from Circle-Hand

June 15, 2026

Hi Anja, Thanks so much for your review, great to hear you like the updates, mobile access and clean interface. We recently added several new options for consignor rewards, such as store credit with a bonus percentage in payouts, the option to tag consignors (for example as VIP) and a top 10 client list based on revenue. Best, Max

JV

Juliana V.  
COO  
Retail  
Used the software for: Less than 6 months

### "Great Experience for our Second Hand Shop"

May 20, 2025

5.0

Circle Hand is reliable, quick to set up, and easy to use! \[sensitive content hidden\], is always just a text away if anything comes up. It took us no time to get adjusted, get our vendors set up, and start selling!

Pros

Great UX/UI. Super user friendly (on both sides), pretty, and professional. Also love the sustainability statistics about water saved and CO2 saved.

Cons

Sellers/vendors cannot edit items themselves after uploading, making it a bit tedious to make all the changes ourselves for any mistakes make while uploading.

Review Source

Response from Circle-Hand

June 12, 2026

Hi Juliana, Thanks so much for your review and great to hear that Circle-Hand makes running your second hand shop easy, from setting up consignors to selling. Love that the sustainability stats and clean UX are landing well too. Best, Max

PK

Philipp K.  
Geschäftsführer  
Wholesale  
Used the software for: Less than 6 months

### "K&L Shop Österreich"

March 30, 2025

5.0

Pros

Einfache Lösung für das Projekt, gibt mehr als es verspricht. Tolle Jungs

Cons

Wirkliche Nachteile gibt es nicht, denn sollte etwas fehlen ist das Team bemüht es wenn möglich umzusetzen.

Review Source

Response from Circle-Hand

May 13, 2025

Hallo Philipp, vielen Dank für dein positives Feedback und die Bewertung! Viele Grüße Max

MH

Mira H.  
Inhaberin Vintage store  
Retail  
Used the software for: Less than 6 months

### "Sehr empfehlenswert "

January 17, 2025

5.0

Wir benutzen seit ein paar Monaten Circle Hand und sind sehr zufrieden. Keine verschiedenen Listen mehr sondern alles gebündelt in einem!

Pros

Es vereinfacht die Prozesse im second Hand Einzelhandel sehr

Cons

Bisher nichts aufgefallen, bei Verbesserungsvorschlägen wird schnell reagiert

Review Source

Response from Circle-Hand

May 13, 2025

Vielen Dank für das positive Feedback und deine Bewertung, Mira! — Max

SH

Simone H.  
Unternehmerin  
Retail  
Used the software for: Less than 6 months

### "Digitale und simple Abwicklung"

July 17, 2024

5.0

Pros

\+ Anlegen der Kunden inkl. Übersicht der Kleidungsstücke + Einfache Integration und Abwicklung in Shopify + Schnelle Abwicklung der Auszahlung + Sehr guter und schneller Kunden-Supoort

Cons

\- Das die Dokumentenablage (z.B. Kommissionsvertrag, etc.) nicht im System abgelegt sind (Überblick und Checkliste)

Review Source

Response from Circle-Hand

September 29, 2024

Hallo Simone, vielen Dank für dein tolles Feedback! Es freut mich zu hören, dass dir Circle-Hand gut gefällt. Den Kommissionsvertrag kannst du seit kurzem als Text auf den Liefer- und Auszahlungsbelegen hinzufügen, und er wird auch in der Kundenansicht gespeichert, sodass er jederzeit abrufbar ist. Allerdings gibt es ihn aktuell noch nicht als separates Dokument. Ich nehme dein Feedback gerne mit auf, um es in zukünftigen Updates zu integrieren. Viele Grüße Max

PV

Pat V.  
Geschäftsleiterin  
Textiles  
Used the software for: Less than 6 months

### "Circle Hand Erfahrungsbericht"

June 18, 2023

4.0

Kontrolle und Zuordnung der Kleidungsstücke ist einfacher, handgeschriebene Listen fallen teilweise weg, Auszahlung ist einfacher und korrekter. Produktefotos helfen zudem, falsche Zuordnungen zu vermeiden.

Pros

Es ist einfach zu handhaben auf Laptop, iPhone, iPad. Auf jedem Arbeitsgerät abrufbar, da Browserbasiert. Kundin bekommt automatisiert per Mail eine Annahmebestätigung, Auszahlungsbeleg etc. Kundin hat ein gutes Gefühl dabei wenn sie diese Listen bekommt und es gibt wenigere Diskussionen bezüglich Preis etc.

Cons

Versand der Annahmebestätigung/Auszahlungsbeleg geht sofort und direkt per Mail an Kundin. Besser wäre, wenn ich diese zuerst abrufen könnte (zur Kontrolle) und dann weitergeleitet werden. Auf der Annahmeliste (Delivery receipt) sieht man nicht welche Teile bereits verkauft sind oder evtl. von der Kundin bereits retourgenommen worden sind. Bei den anstehenden Payouts wird die Auszahlungsliste erst nach Zahlung generiert. Gut wäre wenn diese Liste vorher angeschaut werden könnte. Gewisse Angaben können bei der Produkterfassung nicht selber geändert werden z.B. doppelt erfasste Markennamen, Schreibfehler etc. Gut wäre auch, wenn man Umstatzlisten generieren und ausdrucken könnte.

Reason for choosing Circle-Hand

Preis / Mac kompatibel / keine teuren Kassasysteme anschaffen

Review Source

Response from Circle-Hand

February 20, 2024

Hi Pat, Thanks for your detailed review. It's great that Circle-Hand makes tasks easier for you across devices and that the automatic email confirmations create a positive experience for your customers. We've taken note of your suggestions for reviewing confirmations and improving item tracking. Good news - reviewing confirmations before sending now possible. Your feedback on product entry, payouts and reporting is valuable and we'll look into it. If there's anything else you'd like to discuss, let us know! Thank you! — Max

ER

Ellen R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great consignment software!"

May 24, 2024

5.0

I have been using Circle Hand consignment software for several months now, and it has truly transformed the way I manage my secondhand store. The software is incredibly user-friendly and has significantly reduced the time I spend on administrative tasks.

Pros

\- The interface is intuitive, making it easy to navigate and manage inventory, clients, and sales. I can access the software from any device, which is a huge plus. - Circle Hand automates many processes, including the synchronization with my Shopify store. This has eliminated manual entry errors and streamlined my operations. - The customer support team is excellent. They are always available to help with any questions or issues I have and are very responsive.

Cons

Sometimes I encounter difficulties with the login, but the team is very quick to help me out.

Review Source

Response from Circle-Hand

May 13, 2025

Hi Ellen, Thank you for your positive feedback. We are glad Circle-Hand is making things easier in your secondhand store. The integration with Shopify and the ability to use it from any device are exactly what we built it for. Happy to hear that it helps reduce your admin work. We recently improved the login. You can now log in by simply clicking a link sent to your email. Hope that makes things even smoother! Best, Max

JV

Jeroen V.  
Director  
Retail  
Used the software for: Less than 6 months

### "Super Lösung für Konsignation Secondhand"

May 6, 2024

5.0

Pros

Geschmeidig, intuitiv, schnell, praktisch und selbsterklärend

Cons

Berichte sollten teilweise noch besser anpassbar sein.

Reason for choosing Circle-Hand

Weil ich die Idee und die Menschen dahinter gerne mag.

Review Source

Response from Circle-Hand

May 13, 2025

Vielen Dank für dein positives Feedback, Jeroen! In der Zwischenzeit haben wir viele weitere Kennzahlen ergänzt, darunter CO₂- und Wassereinsparungen. Außerdem gibt es jetzt einen vollständigen Excel-Export, mit dem du erweiterte Analysen ganz flexibel durchführen kannst. Schön, dass dir Circle-Hand weiterhilft! Viele Grüße Max

FM

Faith M.  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Revive Review"

September 21, 2023

5.0

Great customer service!

Pros

The synchronicity to shopify and the fact that changes can be integrated soo quickly

Cons

How hard it is to filter and find things fluidly

Review Source

Response from Circle-Hand

February 21, 2024

Hi Faith, Thank you for your review. It's great to hear that you like how Circle-Hand syncs with Shopify and updates quickly. We have implemented new filters and a new search field that allows for quick search across all items. If you have any more feedback or need anything else, please feel free to reach out. Thanks again! — Max

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