# ServiceBell Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServiceBell Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10009050/ServiceBell --- # ServiceBell Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ServiceBell ## What is ServiceBell? ServiceBell is the #1 chatbot platform for revenue teams that use Hubspot. ServiceBell helps leading B2B companies convert more traffic, uncover signals of buying intent, improve sales performance, and instantly begin conversations with website prospects when their interest is most piqued, by reimagining AI chatbots with video. ## What is ServiceBell used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $750 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceBell?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.servicebell.com&name=ServiceBell) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceBell 5.0 (1) VS. [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $750 Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (1,094) Value For Money 5.0 (1) Value For Money 4.0 (850) Customer Service 5.0 (1) Customer Service 4.3 (880) ## ServiceBell alternatives [4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (354)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Automated Responses 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Chatbot 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Natural Language Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Live Chat Ability to chat online in real time ServiceBell 5 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Ability to chat online in real time Process and analyze human language in text or audio form Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $750.00 Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Darren F. CEO Computer Software ### "Perfect Compliment To Our Self-Guided Buying Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2023 As a startup with a lean team, ServiceBell has been a game-changer for us. ScreenSpace provides a platform for marketers to create self-guided buying experiences through immersive storytelling. Although powerful, it can sometimes lose that human touch.ServiceBell's live video chat feature has helped us re-introduce a personalized and authentic connection with potential leads, improving our conversion rate and client relationships – while complimenting our PLG motion.As a hybrid tool/agency, the CS capabilities like screen takeover allows our creative directors to interface more seamlessly with our clients inside our platform.The integration with HubSpot is seamless, making lead tracking, alerts, and record updates extremely easy. The video voicemails provide a unique, personalized touch and help us maintain momentum even when we're off hours.Our customer experience is top priority at ScreenSpace – and ServiceBell has repeatedly exceed our (and our customer's) expectations. Pros Our experience with ServiceBell has been transformational, delivering a human touch to our self-guided Interactive Storytelling Platform. ServiceBell's live video chat and newly introduced outbound audio-only call option have reintroduced an authentic connection with leads, while screen takeover capabilities have improved client interaction. ServiceBell's seamless HubSpot integration, smart spam avoidance, and spotlight feature for identifying high-value accounts have streamlined our sales and onboarding process, leading to an acceleration of our pipeline progression and an improvement in our overall customer experience. Cons Though the benefits outweigh the drawbacks, the video-centric approach might not appeal to all our prospects. Some visitors may feel a bit overwhelmed or uncomfortable with the instant video engagement. Update → as of this week, they just released a new outbound audio-only call option. This team is on top of it! Switched from [Intercom](https://www.capterra.com/p/134347/Intercom/) We switched from Intercom to ServiceBell primarily for its proactive video engagement, superior HubSpot integration, and efficient lead qualification. The innovative features like video voicemails and visitor spotlighting have proven to boost our productivity and streamline our sales pipeline. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)