--- title: "Firefly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Firefly Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more." source_url: "https://www.capterra.com/p/10009059/Firefly/" page_type: "product" language: "en" --- # Firefly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Firefly ## What is Firefly? Firefly is a cloud infrastructure automation platform that empowers Platform and DevOps teams to simplify, secure, and scale their cloud operations. Built to address the challenges of managing sprawling, dynamic cloud environments, Firefly enables seamless automation, Infrastructure-as-Code (IaC) adoption, and governance. By combining continuous cloud scanning, AI-assisted remediation, and orchestration, Firefly provides unified visibility and control across your entire cloud footprint. What sets Firefly apart is its ability to bridge the gap between live cloud environments and IaC, ensuring your infrastructure is always optimized, compliant, and in sync. From scaling startups to global enterprises like Paramount, Cisco and 2K Games, Firefly helps organizations finally uncomplicate their cloud while accelerating cloud innovation and maintaining security and performance at scale. ## What is Firefly used for? [Cloud Security](https://www.capterra.com/cloud-security-software/)[Cloud Management](https://www.capterra.com/cloud-management-software/)[CMDB](https://www.capterra.com/cmdb-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $699 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Firefly?[Manage this product listing](https://www.g2.com/products/ubiquitous-firefly/claim_requests/new?auto=true) ## Firefly Overview Updated September 2026 AI summary Firefly supports midsize and enterprise organizations in managing and securing their cloud environments by integrating cloud management, security, and CMDB capabilities. It offers real-time monitoring, compliance oversight, cost and resource management, and disaster recovery tools. The platform includes features for multi-cloud management, change and configuration management, and provides API access, all delivered via cloud-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Firefly 5.0 (2) VS. [4.0 (3)](https://www.capterra.com/p/159195/CloudAware/#reviews) Starting Price $699 Usage Based, Per Month Starting Price $0.1 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 3.7 (3) Value For Money 5.0 (2) Value For Money 3.3 (3) Customer Service 5.0 (2) Customer Service 4.0 (3) ## Firefly alternatives Highest Rated [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Versio.io](https://www.capterra.com/p/198825/Versio-io-CMDB/) [4.5 (2)](https://www.capterra.com/p/198825/Versio-io-CMDB/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198825/Versio-io-CMDB/) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) [4.5 (358)](https://www.capterra.com/p/254088/ServiceNow/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/254088/ServiceNow/) ## FAQs about Firefly Overview ### What company size and specific industries is Firefly built for? Firefly is designed for mid-market and enterprise organizations with platform and DevOps teams managing complex cloud environments. It fits companies in technology-driven industries that need to automate, govern, and manage cloud infrastructure across their entire cloud footprint. Features and Usability ### What are the key features of Firefly? Firefly offers application management and disaster recovery, plus monitoring, performance monitoring, and real-time monitoring for ongoing system oversight. It also includes IT asset management, inventory management, configuration management, policy management, compliance management, and reporting tools such as activity dashboards, historical reporting, and real-time analytics. Integrations ### Which third-party tools and platforms does Firefly integrate with? Firefly integrates with 10 third-party tools and platforms, including security, DevOps, and collaboration apps such as Akamai Identity Cloud, Cloudflare, Datadog, GitHub, GitLab, Jira, Okta, PagerDuty, Pulumi, Slack, and Terraform. Getting Started and Support ### What training and onboarding options does Firefly offer? Firefly provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps at any time. Getting Started and Support ### What customer support options does Firefly offer? Firefly provides email/help desk support, a FAQ/forum, a knowledge base, and 24/7 live rep assistance. With no reviewer feedback available on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,332 Cloud Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing cloud management software: - **Data Storage Management** (**55%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Alerts/Notifications** (**47%**) Firefly includes **Real-Time Monitoring** and **Alerts/Notifications**, giving teams visibility into cloud activity and helping them respond faster when issues come up. However, it does not include **Data Storage Management**. Instead, Firefly offers **Cost Management** (**44%**), which can help businesses track cloud spending and control budget use while still covering key operational needs. Together, these features help teams monitor environments more closely, stay informed about changes, and manage cloud resources with better financial oversight. Real-Time Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Cost Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage budgets, track and optimize spending and align capacity to workload demand Data Visualization 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Multi-Cloud Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to monitor and secure applications and workloads across multiple public clouds Real-Time Notifications 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Firefly 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Change Management: Track and monitor efficient handling of all changes/transitions - Cloud Security Policy Management: A set of guidelines regarding cloud security management - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $699.00 Usage Based,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ GitLab](https://www.capterra.com/p/159806/GitLab/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent UY Udi Yehuda T. CTO Security and Investigations ### "I chose Firefly's product because it is amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2023 Pros I have excellent visibility into everything that is happening and running in any given environment in my company Cons I didn't find anything special that bothers me Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Amit L. Engineering Manager SRE & Platform Computer & Network Security ### "Great product with immediate ROI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2023 Pros Ease of use and deployment . Very proactive team . Cons Multi cloud of all features that exist in AWS Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.