protel hotelsoftware


4 / 5
4 reviews

Average Ratings

4 Reviews

  • 4 / 5

  • 4 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours

Vendor Details

  • protel hotelsoftware
  • Founded 1994
  • Germany

About bookatonce

Web-based, flexible and specifically tailored to the requirements of small hotels, guest houses and B&Bs. bookatonce - Simply. Better. Bookings. With us, you get not only a comprehensive hotel management system, but also your own website, including an online booking facility. Managing your business from any location and at any time has never been so easy, secure and fun. Get off to the right start and get online!

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bookatonce Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

bookatonce Reviews

More than just an application, Bookatonce is a strategic partner

Dec 02, 2010

Comments: I run a familly hotel in Greece. 15 rooms. I searched a while to find a solution that will help me manage my bookings, plannings, communication with partners, and this 100% online. As I have a background of ERP consulting, I was really demanding. There are many solution out there, but look no further. Bookatonce is just the perfect product for us, it can do much more than just manage your planning and bookings. Which it does easily and in the flexibility that small businesses like mine expect. All other solutions I've tested had so many restrictions and were not adapted to how we're really working. We ended up doing half the work manually with excel. Bookatonce has all the features we expected and more. Setup was quick and easy, their support was available for any question I had. They helped us quickly increase our bookings, and compete with bigger hotels that can invest into more employees, and have better marketing. Our booking forecast is already better than last year :-)

Pros: - Fits the flexibility small hotels expect - 100% online. I control everything from everywhere. - Iphon - Native connections to the GDS I use, and much more so we extended our coverage. - Easy to use - great reporting tool to adjust selling str

Cons: no cons so far.

Bookatonce keep it simple

Jan 07, 2011

Comments: The system allows to book anywhere you are with your iphone. You can from sales perspective deal directly with your customer and quote their demand instantly. You avoid overbooking because all the systems are linked to bookatonce and the availability is shared with the hotel, on line tour-operators, and central system of reservation (chain, affiliate program...). You enforce the loyalty program because all the details of your client will be in the 360° view with all data (past stays, future bookings, preferences and revenues).

Pros: Is the first system for hotel to propose a direct connection to the pms software. The hotelier can in 20 min have a full system of mobile reservation when he decide to register bookatonce and get the app.

Cons: For a mobile application in the iphone we expect more and more functions to be able even to check in the client. The ipad app will complete very well the iphone app and permit the development of the nomad use of bookatonce.


Jul 28, 2010

Comments: I have used the application to come closer to the development house and the ideas.

Pros: all overall a perfect application for the special use in hotels, very modern and comfortable, good usability and with a great value.

It was enjoyable, I was able to get the confirmation pretty quickly

Apr 08, 2018

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not

Comments: Great to use this website in general

Pros: Ease of use, the user interface is pretty easy to operate, moreover it is nice to look at as well. There were no lags while making my bookings, it was smooth and easy process

Cons: Maybe improve on the response time of the application. Overall, I would also improve the matching of the search items in the catalogue