# Unolo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Unolo the right Field Service Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009162/Unolo/reviews --- Unolo 4.6 (35) [View alternatives](https://www.capterra.com/p/10009162/Unolo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Unolo Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews SN SARIKA N HRLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: Less than 6 months. “supportive customer care, friendly nature, on-time servicing, good function“ June 5, 2024 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LK Lakshika K. Assistant manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy to use" June 26, 2024 4.0 Pros Easy to use and handy to every one. Implementation was nice Cons Need some flexibility in terms to alter the uses of its functions Review Source Response from Smartsense Technologies July 17, 2024 Thank you, Lakshika, for taking the time to share your review with us! We appreciate your feedback. Please send us an email at support@unolo.com to discuss the issues to discuss flexibility issues that you have mentioned. SS Sakshi S. Unolo incharge Pharmaceuticals Used the software for: Less than 6 months ### "Amazing app" June 26, 2024 5.0 Pros Accurate time location Accurate attendance Cons Faces problem in unexpected error And timeline problem Review Source Response from Smartsense Technologies July 17, 2024 Thank you, Sakshi, for taking the time to share your review with us! We appreciate your feedback. Please send us an email at support@unolo.com to discuss the issues you have faced with unolo. VD Vanchita D. HR and admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "It's good app for field staff" June 12, 2024 5.0 Pros Easy tracking and makes things easy and user friendly Cons As of now nothing we are using it it's easy Review Source Response from Smartsense Technologies June 18, 2024 Thank you, Vanchita, for taking the time to share your review with us! We appreciate your feedback. AS Anushree S. HR Admin Financial Services Used the software for: 1-2 years ### "travel management" June 5, 2024 5.0 Pros Its a good Application for employee travel management Cons There is nothing to dislike unolo, its features are convenient to use Review Source Response from Smartsense Technologies June 17, 2024 Thank you, Anushree, for taking the time to share your review with us! We appreciate your feedback. RK RAMA K. SENIOR MANAGER HR Hospital & Health Care Used the software for: Less than 6 months ### "Perfect app for Sales force" June 3, 2024 5.0 I had got free trial, and purchased but all the staff are very cooperative and finest in their job which I liked the most. and the features of the app are simple good to go on Pros just in two words user friendly and ultimate support from tech team Cons need to think more as not faced any issue still now. Review Source Response from Smartsense Technologies June 10, 2024 Thank you, Rama, for taking the time to share your review with us! We appreciate your feedback. RV Rukmini V. Company Admin Consumer Goods Used the software for: Less than 6 months ### "My honest experience with Unolo" June 4, 2024 5.0 Pros I liked the most its accuracy in timeline, employee monitoring, user data, over all attendance, easy report generation & expense processes (view, claim, monitor, approve, and so on). Cons It has less filter option in some fields, such as - there is no designation wise expenses claim filter option in admin panel. Review Source Response from Smartsense Technologies June 10, 2024 Thank you, Rukmini, for taking the time to share your review with us! We appreciate your feedback. If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please send us an email at support@unolo.com. BY Bijender Y. Senior Executive Business Intelligence Logistics and Supply Chain Used the software for: Less than 6 months ### "Unolo Feedback " June 11, 2024 5.0 Pros I like configurations and tracking the employee Cons Nothing like least about unolo it's okay about Review Source Response from Smartsense Technologies June 18, 2024 Thank you, Bijender, for taking the time to share your review with us! We appreciate your feedback. SN SARIKA N. HR Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Very good experience" June 5, 2024 5.0 good, supportive customer care, friendly nature, on-time servicing, good function Pros supportive customer care, friendly nature, on-time servicing, good function Cons tracking, supportive customer care, friendly nature, on-time servicing, good function Reason for choosing Unolo before unolo we dont have any alternative products Review Source Response from Smartsense Technologies June 17, 2024 Thank you, Sarika, for taking the time to share your review with us! We appreciate your feedback. MA Manoj A. Director Farming Used the software for: 2+ years ### "Unolo success story at Nutranta " August 1, 2023 4.0 Over all great experience Pros It's a daily tool for our team to mark their attendance and then mention their route plan. We are able to track moment of the team. We are able to identify team members who are not being utilised in best possible way Cons Nothing as such but Unolo team needs to identify if clients are making full use of the tool or not. Also Ai needs to be built in system to generate some triggers for management.I can discuss in details of you want. Review Source Response from Smartsense Technologies August 4, 2023 Hey Manoj, We would love to discuss this with you. Please get in touch with us. Thanks RN Rathish N. Sales & Services Machinery Used the software for: 1-2 years ### "Good for companies having field work more" July 31, 2023 4.0 Pros This helps me more in mapping the employees location and for the uploading of expence and conveyance. Cons cost of the product is on much higher side and while sharing bill monthly the data shared by company about the number of users is always mismatch. Review Source Response from Smartsense Technologies August 4, 2023 Hello Rathish, We apologize for the inconvenience caused. Let's connect to address and resolve this issue promptly. Thank you for bringing it to our attention. MG Manjiri G. HR Manager Education Management Used the software for: 6-12 months ### "We are using Unolo for more than 6 months & we are happy with their services" August 7, 2023 4.0 Good Pros It is very User Friendly. And reports are easily Cons Distance calculation is not exact their is difference of 5 to 10% Review Source Response from Smartsense Technologies August 24, 2023 Thank you, Manjiri, for taking the time to share your review with us! We appreciate your feedback. If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please feel free to reach out to us at your convenience. SBD Suman Bikash D. Sale Textile Capital Machinery Textiles Used the software for: Less than 6 months ### "Very Very Good" December 20, 2023 5.0 Its very good. Its better to add something like able to create Invoice. Pros Reporting from employee is very nice. No need any use of Google form. Cons To keep record only for 1 year. If possible, its need to be increased. Review Source Response from Smartsense Technologies June 10, 2024 Thank you, Suman, for taking the time to share your review with us! We appreciate your feedback. If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please send us an email at support@unolo.com. SS Soniya S. Assistant Manager Mining & Metals Used the software for: Less than 6 months ### "Happy with the Unolo" December 21, 2024 5.0 user-friendly interface, real-time tracking capabilities, and responsive customer support. One user noted, "Excellent staff, live location tracking, the ability to see the route taken, online work assignments, and best of all, real-time updates on work completed." Pros I can track my executive at any where.I see yesterday data of my exceutive too. Cons They should work on pricing .It is high. Review Source MK Mayank K. CFM Non-Profit Organization Management Used the software for: Less than 6 months ### "Unlocking the potential on ground" October 3, 2024 5.0 Overall Amazing app used it for 3 months features are mind blowing, little twerk and improvement are making it a powerful onground workforce app specially for nonprofit sector. Pros App standout feature is its real-time employee tracking, boosting productivity and efficiency. It enables organizations to monitor work hours, attendance, and task completion, ensuring optimal resource allocation. Unolo's tracking feature is a game-changer, revolutionizing on ground workforce management and productivity. Cons The Manual configuration of allowing settings, it can be done through one button which can all the configuration saving a lot of time. Review Source CG Chirag G. Broker Financial Services Used the software for: 1-2 years ### "A happy costumer " October 13, 2024 5.0 i had such a Delightful experience with Unolo Pros App supports Quick updates & high efficiency Cons The UI is somewhat lagging in terms of appearance Review Source SG Shivani G. founder Research Used the software for: I used a free trial ### "Experience with unolo" December 10, 2024 5.0 Pros Unolo is the only platform that could precisely track my employees' location. Their support team is beneficial and quickly resolves any issues my team runs into. Cons Unolo's app is slow. Review Source SRN Sundar Raman N. Project Manager Security and Investigations Used the software for: Less than 6 months ### "Great Application" September 3, 2024 5.0 It is a great experience, overall. It is serving the purpose of why I had chosen Unolo. Great customer service & on-time assistance by the team. Pros The UI is great & intuitive. The required information is available at ease of access. Cons Nothing as such, but some features & development will really help UNOLO to become more better & lead in the market Review Source NR NAVEENKUMAR R. MANAGER MIS CRM Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Hurray!!! for Unolo" August 21, 2024 5.0 Overall, very nice app for CRM & for frontend users Pros Very precise & user friendly, especially demo videos & Guidance Cons Nothing least about Unolo , All good ... Review Source NG NISHA G. DIRECTOR Building Materials Used the software for: I used a free trial ### "Excellent Product by UNOLO" August 19, 2024 5.0 \[sensitive content hidden\] introduce us to UNOLO . He is dedicated and sincere , prompt in response. Till now everything is going fine . Some glitches were there initially but \[sensitive content hidden\] got is resolved asap. So we hope we will recieve same service and response in future also . Its a very good app . Best part is its very Simple to use and really helpful. We have tried other apps too but this is the best . Pros Its interface is really good , simple to use Cons As we just had trail period so till now not to say much everything is working good. Review Source SS Soumya S. Team lead Accounting Used the software for: 6-12 months ### "Employee field tracking is best" June 26, 2024 5.0 Overall experience is good because my purpose meets with Unolo Pros Every task is schedule and work on priority. I can track my people. Cons GPS accuracy can be improved other things are good Review Source Response from Smartsense Technologies July 17, 2024 Thank you, Soumya, for taking the time to share your review with us! We appreciate your feedback. SJ Shalini J. Fleet manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Good Service" July 6, 2024 4.0 Pros Good software and Supportive team. Always customer centric approach Cons Nothing as of now. My suggestion is add more features Review Source Response from Smartsense Technologies July 17, 2024 Thank you, Shalini, for taking the time to share your review with us! We appreciate your feedback. PM Parth M. PVC PIPES AND FITTING Plastics Used the software for: 2+ years ### "Location and Odometer" July 31, 2023 4.0 Good Pros Attendance and real time tracking and there is good a feature of odometer. Cons There is a lack of accuracy in system generated km and odometer km and i am not able to find odometer reading in location report as both report are generated seperately. Review Source Response from Smartsense Technologies August 6, 2023 Thank you, Parth, for taking the time to share your review with us! We appreciate your feedback. If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please feel free to reach out to us at your convenience. SP Shraddha P. Marketing Executive Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Customer Support is Good" June 22, 2023 5.0 Overall experience of using Unolo app is very good service in business Marketing Executive Employee Tracking App use Pros Reports , Marketing Executive Employee Tracking, Attendance , Lead Generate, Client Locations capture Cons The All Teamwise Client Visits report generates two sheets – one showing visited data by team, but the unvisited client report not showing whose clients are who. Review Source Response from Smartsense Technologies August 4, 2023 Hello Shraddha, We are aware of this issue and it will be resolved very soon. Thanks AS Amit S. Division Head Computer Hardware Used the software for: 2+ years ### "Perfect for tracking and monitoring manpower on field" August 21, 2023 5.0 Pros This is not completely about monitoring or inspecting the human resource on field, our manhour utilization has improved a lot since we started using Unolo. Our field employees also feel the ease of use with Unolo and passing the information from field has become very convenient. Cons As of now nothing has come which we haven't liked. Review Source Response from Smartsense Technologies August 24, 2023 Thank you, Amit, for taking the time to share your review with us! We appreciate your feedback. SJ Swetha J. Sales & Marketing Head Farming Used the software for: 2+ years ### "Can be better !!" July 31, 2023 4.0 Good Pros App is User-friendly, Happy to help costumer support, Cons Task can be custom made to specific need. Review Source Response from Smartsense Technologies August 4, 2023 Hey Swetha, We are already working on custom tasks and you'll be able to use them within a few weeks. Thanks. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.