--- title: "INFOMAN eCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about INFOMAN eCRM Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more." source_url: "https://www.capterra.com/p/10009164/INFOMAN-eCRM/" page_type: "product" language: "en" --- # INFOMAN eCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) INFOMAN eCRM ## What is INFOMAN eCRM? Cloud-based customer engagement tool that helps auto dealers manage New Car Sales, Service Marketing, Pre-Owned and Insurance Marketing Operations. ## What is INFOMAN eCRM used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for INFOMAN eCRM?[Manage this product listing](https://www.g2.com/products/infoman-ecrm/claim_requests/new?auto=true) ## INFOMAN eCRM Overview Updated August 2026 AI summary INFOMAN eCRM supports small and midsize businesses with tools for managing customer engagement and communications across multiple channels. Covering core CRM, communication management, and engagement tracking, it offers customizable reporting, real-time analytics, and integration options. The platform is accessible via web and mobile apps, with features for permissions, event-triggered actions, and customer feedback collection. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### INFOMAN eCRM 0.0 VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $25 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (152) Value For Money 0.0 (0) Value For Money 4.8 (127) Customer Service 0.0 (0) Customer Service 4.9 (148) ## INFOMAN eCRM alternatives [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.6 (152)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) ## FAQs about INFOMAN eCRM Overview ### What company size and specific industries is INFOMAN eCRM built for? INFOMAN eCRM is designed for auto dealerships of any company size that need support for complete business process optimization. Its target market is the automotive retail sector, especially dealerships looking to manage sales, customer relationships, and daily operations within one system. Features and Usability ### What are the key features of INFOMAN eCRM? INFOMAN eCRM offers CRM tools for lead management, customer database, and customer history, plus appointment management and automated scheduling. It also includes multi-channel communication, alerts/notifications, document storage, customizable fields and forms, and real-time reporting with visual analytics, sales reports, and summary reports. Getting Started and Support ### What training and onboarding options does INFOMAN eCRM offer? INFOMAN eCRM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does INFOMAN eCRM offer? INFOMAN eCRM provides Email/Help Desk, FAQ/Forum, and Phone Support. These channels give users multiple ways to get assistance, find answers, or speak with support staff directly. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,736 Customer Engagement reviews Capterra data shows that buyers of Customer Engagement software rank the following features as their top priorities: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**45%**) - **Activity Tracking** (**40%**) INFOMAN eCRM includes **Engagement Tracking** and **Activity Tracking**, giving teams visibility into customer interactions and ongoing follow-up across the customer lifecycle. However, it does not include **Content Management**. Instead, it offers other important capabilities that reviewers also value, including **Third-Party Integrations** (**44%**), **Alerts/Notifications** (**42%**), and **Customer Database** (**41%**). These features help businesses connect data across systems, stay on top of customer actions in real time, and maintain organized records, allowing teams to respond faster and manage relationships more effectively. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling INFOMAN eCRM 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Document Storage: Store and organize documents in a centralized system - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - New Car Dealer: For new car dealerships - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Service Department: Manage in-house automobile service department - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Used Car Dealer: For used/pre-owned car dealerships - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $25.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.