# Page 10 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is ChatGPT the right Chatbot solution for you? Explore 334 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009334/ChatGPT/reviews

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ChatGPT

4.4 (334)

[View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 10 - Reviews of ChatGPT

## Showing most helpful reviews

Showing 226-250 of 334 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OK

Omar K.  
Fulfillment Specialist  
Broadcast Media  
Used the software for: 6-12 months

### "ChatGPT AI Future !"

January 16, 2025

5.0

Overall ChatGPT has been A powerful Ai chatbot. I love using this to get answers and perform small tasks which would take me much longer if I was to do them on my own.

Pros

ChatGPT is the best Ai software I have tried. I use this on daily base and with the help of ChatGPT I am to get accurate information which saves me time from searching the web. It’s like having your own personal Ai assistant.

Cons

I found ChatGPT to be very powerful in sourcing information , however sometimes it does have difficulties finding statistics when doing multiple comparisons simultaneously.

Review Source

LN

Louis N.  
OWNER  
Publishing  
Used the software for: Less than 6 months

### "CHAT GPT-LOST 40 CHAPTERS AFTER ONE MONTH OF WORK"

April 2, 2025

1.0

HORRIBLE CUSTOMER SERVICE HORRIBLE CUSTOMER SERVICE I have been on chat for 2 months. I spent the first month working on 40 chapters. They lost all 40 chapters and could not find them Second month the site has not been functioning since there is a shut down. This is the worst site I have ever been on. Customer service sends the same stock form replies and never resolvers the issues I paid for Pro.... definately do not recommend it Date of experience: \[sensitive content hidden\]

Pros

NOTHING- The site has been down for 4 days. Paid for 2 months on Pro- Horrible experience. They dont refund for any problems you incurr...which are their fault

Cons

HORRIBLE CUSTOMER SERVICE- Over 12 emails and they send out a stock for reply- they refuse to address your issues or resolve

Review Source

RL

Raffaele L.  
IT  
Telecommunications  
Used the software for: 1-2 years

### "Un assistente versatile e potente per ogni esigenza"

February 22, 2025

5.0

E' uno strumento estremamente potente e utile. La sua rapidità nel fornire informazioni è essenziali e fondamentale in qualsiasi ambito.

Pros

Risposte rapide e dettagliate per qualciasi argomento. E' un ottimo supporto per la programmazione, troubleshooting e generazione di codice.

Cons

Alcune risposte sono generiche e necessitano di un ulteriore approfondimento.

Review Source

SC

Spencer C.  
Personal Learning  
E-Learning  
Used the software for: 1-2 years

### "CHAT to the G to the P to the T!"

July 3, 2025

5.0

I feel like it has the great potential to be a very useful and productive thing. Used in the right way, it’s been beneficial to me.

Pros

I really like how I can use it to bounce ideas off of. I also like how it can give me summaries of books.

Cons

I don’t like the negative environmental impact that it has, data breaches, and how it makes stuff up sometimes.

Review Source

KS

Kyshira S.  
Digital Content Creator  
Internet  
Used the software for: 1-2 years

### "Smart help, if you guide it right"

May 26, 2025

4.0

Pros

Really helpful with ideas, explains stuff well, fast replies, feels smart most of the time, great for brainstorming

Cons

Sometimes gives weird answers, not always up to date, can ramble or miss the point, needs clear prompts to work right

Review Source

TS

Tobias S.  
Flutter-Entwickler  
Computer Software  
Used the software for: 6-12 months

### "Ausbaufähig, momentan unzuverlässig!"

September 7, 2024

2.0

Am Anfang konnte ich große Fortschritte in der App-Entwicklung machen. Aber bald wurde der Code umfangreich und die Fehler durch ChattGPT zu groß.

Pros

Theoretisch eine schnelle Möglichkeit Code für Apps zu bauen. Sobald aber Codes länger und komplizierter werden, versagt auch die Bezahlversion, weil man zu niedrige Limits für die Eingabe festgelegt hat. Wenn Code einfach so gekürzt wird, kann eine App unbrauchbar werden. Wenn man das Limit ändert, oder eine Version für Programmierer veröffentlicht, könnte das eine revolutionäre Möglichkeit bieten.

Cons

Zu niedriges Limit für Eingaben bei der Bezahlversion! Es geht nicht, das ChtaGPT eigenmächtig Code kürzt oder vergißt.

Alternatives considered

[Claude](https://www.capterra.com/p/10011218/Claude/)

Reason for choosing ChatGPT

Sie waren genauso schlecht und nicht zuverlässig.

Switched from

[Claude](https://www.capterra.com/p/10011218/Claude/)

Ich wollte sehen, ob es besser als ChatGPT ist, es war aber genauso unzuverlässig.

Review Source

SK

Sanaa K.  
Chief Clinic Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A Versatile Assistant with Endless Possibilities"

February 7, 2025

5.0

A powerful and adaptable tool for answering questions, brainstorming ideas, and assisting with tasks, though it occasionally needs refinement to better understand context.

Pros

Its ability to generate detailed responses, assist with tasks, and engage in creative conversations across various topics.

Cons

Sometimes the responses can be overly generic or miss nuanced context, especially for complex or very specific queries.

Review Source

MM

Martin M.  
CEO  
Media Production  
Used the software for: 1-2 years

### "Still the best AI out there!"

February 11, 2025

5.0

the website and apps are very user friendly and accessible across multiple devices

Pros

Free and easy to use. user friendly too.

Cons

The free version doesn't give you enough memory

Review Source

AO

Adeola O.  
Writing  
E-Learning  
Used the software for: I used a free trial

### "ChatGPT An Invaluable Tool "

August 27, 2025

5.0

It's a valuable tool for content creators and marketers the interface is smooth and easy to use and very effective.

Pros

It's a valuable tool in content creation, it is a very good tool in article writing and research, it is an invaluable tool .

Cons

Chatgpt is an AI and as such it can't be used as a human it's also not as accurate and effective as we have other variants of it .

Review Source

VR

Verified Reviewer  
sales  
Computer Networking  
Used the software for: 6-12 months

### "AI, here to stay!"

April 27, 2025

5.0

Its my to go to AI, whenever i need it, I just open it on my browser.

Pros

Its efficient and makes life easier. AI is not just taking over, its here to stay.

Cons

What's there to complain about ChatGPT ,you only need to learn how to use it.

Review Source

IP

Issac P.  
Senior Engineer  
Automotive  
Used the software for: 6-12 months

### "The most accurate LLM "

December 22, 2024

5.0

Its a very useful tool that helps to solve almost all coding or general questions that I come across during my day to day work

Pros

Chatgpt remembers all the chat history and responds to all your prompts by referring to all conversations and responses in the previous chat. Supports attachments such as screenshots and can ask a question based on attachment and the response is accurate always

Cons

Does not support generation of a document yet if I want a text response to be saved in word it currently doesn't support it

Review Source

CB

Cooper B.  
Director of Media Ministries  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "ChatGPT is the future"

February 8, 2025

5.0

ChatGPT can help anyone in some fashion. There's always a way that it can help, whether it be with creativity, comprehension, or learning.

Pros

It is so useful and easy to use! I use it so often for inspiration and to help me with creativity when I need to write something.

Cons

I don't like how you have to pay for the pro version after you use it a certain amount.

Review Source

AB

Abhilasha B.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Dissatisfied with quality and response "

May 2, 2025

3.0

Dissatisfied, Poor quality, Too much delay in response, Mostly get no response from Chatgpt, Poor Image quality, Error in Answers.

Pros

Answers from Chatgpt are not 100% Correct. And the app is always busy and not answer to your question on time. You will Face Too much delay or no answer after too much wait. I'm not satisfied with this type of response. Not interested.

Cons

You should improve the quality of answers, quality of image, image should be realistic, reduce delay in response.

Review Source

CF

Chad F.  
Customer success.  
Information Technology and Services  
Used the software for: 6-12 months

### "Coding machine."

January 10, 2025

4.0

Pros

Coding and research work is made very interesting with ChatGPT. It provides well detailed content.

Cons

Somehow information is true, because it collects it from Many resources.

Switched from

[CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)

I changed to ChatGPT because of its functionality.

Review Source

HS

Harpreet S.  
Continuous improvement specialist  
Automotive  
Used the software for: 2+ years

### "Best tool ever"

January 18, 2025

5.0

Pros

This is very helpful tool to make your work quick. For eg: give it rough command, it will create email for you, correct grammar.

Cons

Sometime this give wrong result for numerical questions

Review Source

RA

Rama A.  
Department Head  
Education Management  
Used the software for: 6-12 months

### "dont use chat gpt"

March 27, 2025

1.0

horrible experience, don't use chat GPT for work.

Pros

nothing

Review Source

FM

Finn M.  
Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "ChatGPT Review"

March 31, 2025

5.0

Really helpful to do admin tasks on a day-to-day basis. Would recommend to all.

Pros

Quickly generates content, summaries, and reports Automates repetitive tasks like email drafting and data analysis

Cons

Can provide incorrect or outdated information Can give generic or overly formal responses

Review Source

JD

Jennifer D.  
Member Health assessor  
Insurance  
Used the software for: Less than 6 months

### "Would recommend using ChatGPT for ANYTHING. "

March 19, 2025

5.0

I have never been disappointed when using ChatGPT. Even if I was unsure of what I was looking for, it always came up with what I needed. I have used it for a presentation for my job, coming up with a positive way to work a text in my personal life, as well has helping my research ways to word her entrance essay for college.

Pros

ChatGPT is fast, accurate and easy to use. I use Chat GPT for work, school, personal, pretty much anything.

Cons

I do not like that it asks me to sign in when I use Google browser. I understand why it does, however sometimes I just need to use it without having the hassle of signing in.

Review Source

Anya W.  
Homemaker  
Individual & Family Services  
Used the software for: I used a free trial

### "Simple to use"

February 28, 2026

3.0

Very relaxing and simple to use. You can ask the software to make a picture and change details of said picture without having to start over from the beginning of the project.

Pros

I think my favorite part is that I don’t have to actually talk to anyone or be limited by what I am having run through my brain.

Cons

I think I really do not like that I don’t know if I can trust that what I am doing is going to stay private.

Review Source

CL

Cory L.  
CEO  
Entertainment  
Used the software for: I used a free trial

### "Improving quality of our workmanship is easy & cost effective with ChatGPT. "

March 19, 2026

4.0

I am still on a learning curve to using the features to their maximum. i plan on trying to use it to improve the editing of a book I have written. That will prove interesting and increase my understanding of the program.

Pros

Easy to use and helpful suggestions are appreciated for the project improvements. The ideas and means to improve the quality of output is very helpful to make a better project .

Cons

I am not sure it is meeting the YouTube algorithms for maximized SEO results. YouTube seems to say we are not meeting the SEO optimization for each of our videos. Even adding pinned comments optimized SEO doesn't increase the video exposures.

Review Source

HL

Haocheng L.  
Research Team Lead  
Telecommunications  
Used the software for: 1-2 years

### "ChatGPT Review"

November 7, 2024

5.0

An extremely positive experience as ChatGPT has been a helpful tool for automating and streamlining day-to-day processes.

Pros

It helps me generate and experiment with different styles of art.

Cons

I didn't like ChatGPT's restrictive rules on image creation.

Review Source

SK

Simone K.  
AE  
Hospitality  
Used the software for: 6-12 months

### "Fantastic tool, wouldn't want to miss it"

January 27, 2025

5.0

I really enjoy working with ChatGPT. We've all been at the point where we are stuck in a difficult mail, or translation or need some inspiration. As written above, of course it is not a substitute for having brains and competence, but it helps a lot!

Pros

Very good for prompts, for ideas when you run a bit out of inspiration, for difficult mails or tasks

Cons

Nothing really, if you use it as a tool and not as a substitute for competence it is fantastic

Review Source

DK

Daniel K.  
Owner  
Design  
Used the software for: 1-2 years

### "ChatGPT idea maker"

November 5, 2024

5.0

ChatGPT has really helped me create many business ideas as well as ideas for personal projects like custom lego sets. It really guides you through the process and can give hundreds of great ideas.

Pros

ChatGPT really help you when you are brainstorming by providing many valid and amazing ideas.

Cons

I do not really have any cons regarding ChatGPT

Review Source

Aryan Priyansh D.  
Co-founder  
Computer Software  
Used the software for: 6-12 months

### "ChatGPT: Great Tool with Minor Limitations"

December 22, 2024

5.0

Pros

ChapGPT provides quick, accurate answers and creative ideas.

Cons

Sometimes gives inaccurate or unclear answers

Review Source

PE

Peter E.  
CEO  
Design  
Used the software for: Less than 6 months

### "Great for Ideas and Quick Help"

April 12, 2025

4.0

A helpful tool for enhancing existing work, brainstorming ideas, and getting quick answers without the need for extensive online searches.

Pros

Particularly strong in refining text based content and assisting with fact based writing tasks. It effectively summarises and collates information, reducing the need to use traditional search engines. It also offers creative input, like developing characters or exploring new research perspectives.

Cons

Sometimes it kind of forgets what you were talking about and gives answers that don’t match what you originally asked. That means you might need to restate things. Also, the image generation isn’t all that impressive in my opinion.

Review Source

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