# Page 11 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is ChatGPT the right Chatbot solution for you? Explore 371 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009334/ChatGPT/reviews --- ChatGPT 4.4 (371) [View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 17th, 2026 # Page 11 - Reviews of ChatGPT ## Showing most helpful reviews Showing 251-275 of 371 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Application developer zOS Information Technology and Services Used the software for: 1-2 years ### "Chat with chatgpt" December 26, 2024 4.0 This is a best application to get solution to the problems or questions that we have. It gives all the answers but this makes people lazy and reduces the thinking capacity of the people. Pros It's a best application for getting single answers in multiple creative ways. It gives quicker answers and helps in time consumption. It helps to reduce the pressure by giving answers in lesser time and onto the point. Cons Sometimes it gives wrong answers with full confidence. This breaks the trust of the users. Some people depend completely on this to get their tasks done. But even after giving all the answers right and just one ans wrong reduces the number of people using this. Review Source sM simon M. Content writer Writing and Editing Used the software for: I used a free trial ### "Chatgpt review" May 20, 2025 4.0 In ovarall the app has helped me alot in my writing and my interactions with other apps,it has reduced alot of work which would have taken ages to finish Pros Precision and near accuracy on details.the app can assist one in many different area even in matters of life and relationships if given prompts .overly its almost human. Cons sometimes like in my case,whener you right lets say an ebook and you leave it pending,on coming back its so certain not to contunue from where you left becouse it didint save,also repetition Review Source ML Mathieu L. Recruiter Information Technology and Services Used the software for: 1-2 years ### "I've found my assistant! " March 3, 2025 5.0 Great experience - it takes less and less time loading, it's intuitive, there are many models available based on what we want to achieve. Pros A real assistant! Several models available depending on what we want to achieve. Cons LLMs can hallucinate and it's the case of ChatGPT too which doesn't always return the expected answers. Review Source SM Safia M. Project Lead Marketing and Advertising Used the software for: 1-2 years ### "AI still has a long way to go" January 16, 2025 4.0 My overall experience is good. I've been using ChatGPT daily since it was released. It has helped me streamline processes and decipher technical information. Pros I like being able to feed it vital information to receive a detailed plan or proposal. I also think Chatgpt is useful when you have a mental roadblock. Cons IMAGES. I hate the output of images. I've tried to get graphs, infographics and flowcharts and everything single ones of them come out identical with way too much information (text) included. Review Source AM Abbie M. Assistant Hospital & Health Care Used the software for: 1-2 years ### "100% would recommend" March 5, 2025 5.0 I would be lost without it, use it in my everyday personal and professional life. Pros Very quick, personal responses.Easy to use and really love how you can use the try again feature. Cons It has occurred, although rare, that it provides me with responses that seem to be for somebody else. Review Source JH John H. Boompa Media Production Used the software for: 6-12 months ### "Productive software with TERRIBLE support." December 11, 2024 3.0 Software is easy to use and increases your productivity dramatically. As long as everything is working smoothly ChatGPT is great. If you have a problem, though, support is atrocious. Pros Ease of use and productivity. It helps a lit with rewriting. Cons Support is virtually non existant. The AI will not allow a question until you have selected one of the AI options. If you have a problem outside their selections, then you really have a problem. You cannot ask a question. In my case they are billing a bank that's not a authorized source of funding whaic is not in my account as a payment source. AI cannot solve the problems and you cannot reach a human. Pathetic support. Review Source CJ Cristian J. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "mi concepto sobre ChatGPT" April 6, 2025 5.0 Muy buena aplicacion, funciona muy bien, rapida. Pros El poder hablar con la AI para asistencia y ayuda, pero debe mejorar mas. Cons El precio, es demasiado costosa, espero que este valor cambie. Review Source Paul D. Creative Services Director Management Consulting Used the software for: 1-2 years ### "ChatGPT don't miss out, AI can be your friend, use it wisely!" January 16, 2025 5.0 I love this tool so much. It helps so much with copywriting and information gathering, which I'm sure only scratches the surface of what it can do for me professionally and personally. Pros ChatGPT has been a game changer for my creative work projects. I can start with brainstorming, ideation, concepts, writing copy, and project management. The interaction and experience are easy on my laptop or phone. Having an account that records all my searches is an invaluable resource. Cons I haven't experienced anything negative about the software yet, trying to use AI as my friend. Review Source PP Prashanth P. Customer service officer Consumer Electronics Used the software for: 1-2 years ### "Best ai tool for creating framework " March 25, 2025 3.0 Good tool for planning and drafting. Good tool for language learning Pros Its rapid reply saves a lot of time. Customisation Cons Inaccuracies and unreliability in information. Review Source AO Adeola O. Writing E-Learning Used the software for: I used a free trial ### "ChatGPT An Invaluable Tool " August 27, 2025 5.0 It's a valuable tool for content creators and marketers the interface is smooth and easy to use and very effective. Pros It's a valuable tool in content creation, it is a very good tool in article writing and research, it is an invaluable tool . Cons Chatgpt is an AI and as such it can't be used as a human it's also not as accurate and effective as we have other variants of it . Review Source KS Kyshira S. Digital Content Creator Internet Used the software for: 1-2 years ### "Smart help, if you guide it right" May 26, 2025 4.0 Pros Really helpful with ideas, explains stuff well, fast replies, feels smart most of the time, great for brainstorming Cons Sometimes gives weird answers, not always up to date, can ramble or miss the point, needs clear prompts to work right Review Source IB Ibrahima B. Entrepreneur Business Supplies and Equipment Used the software for: 1-2 years ### "Large Language Model " February 22, 2025 5.0 Pros It's very helpful for content and study guide. I have been using it for almost three years now. Cons Some responses generated may have bias so be critical. Review Source VR Verified Reviewer sales Computer Networking Used the software for: 6-12 months ### "AI, here to stay!" April 27, 2025 5.0 Its my to go to AI, whenever i need it, I just open it on my browser. Pros Its efficient and makes life easier. AI is not just taking over, its here to stay. Cons What's there to complain about ChatGPT ,you only need to learn how to use it. Review Source SP Shrushti P. Writing Writing and Editing Used the software for: 6-12 months ### "Use it to ease your work. " October 23, 2024 4.0 It is good for use to enhance your workability. Sometimes, it makes it dependent on the application. It gives short information but is not detailed. What I love about this is that it gives basic information to big information. Pros This software is where you can find information in minutes. This has no country boundaries. The most useful part is to remember your previous search and give an answer based on that. It understands what information are you looking for if you are not even clear about it. Also it gives example to understand easy. Cons This app is addictive. It is not so good to use on a regular base. It is not always true if you are looking for very internal information, so you have to double-check sometimes with Google Sites or any other information platform. For getting new information besides old what you have done before this can't give because it stuck on your previous information and data. Use ChatGPT to simplify your work but not to do a fast job. Review Source RL Raffaele L. IT Telecommunications Used the software for: 1-2 years ### "Un assistente versatile e potente per ogni esigenza" February 22, 2025 5.0 E' uno strumento estremamente potente e utile. La sua rapidità nel fornire informazioni è essenziali e fondamentale in qualsiasi ambito. Pros Risposte rapide e dettagliate per qualciasi argomento. E' un ottimo supporto per la programmazione, troubleshooting e generazione di codice. Cons Alcune risposte sono generiche e necessitano di un ulteriore approfondimento. Review Source KM Keitumetse M. Operations Manager Hospitality Used the software for: 6-12 months ### "The best of AI" March 16, 2025 5.0 Fantastic, I thought i needed an employee until i started using it Pros The comprehensive answers and how you can opt for the tone of the answers Cons Nothing as all you need is to be more specific Review Source AB Abhilasha B. Teacher Education Management Used the software for: Less than 6 months ### "Dissatisfied with quality and response " May 2, 2025 3.0 Dissatisfied, Poor quality, Too much delay in response, Mostly get no response from Chatgpt, Poor Image quality, Error in Answers. Pros Answers from Chatgpt are not 100% Correct. And the app is always busy and not answer to your question on time. You will Face Too much delay or no answer after too much wait. I'm not satisfied with this type of response. Not interested. Cons You should improve the quality of answers, quality of image, image should be realistic, reduce delay in response. Review Source PB PETER B. Owner Publishing Used the software for: 1-2 years ### "THE essential strategy tool in my business and personal life" February 16, 2025 4.0 ChatGPT is rapidly becoming my go-to search engine. It help me write and edit nearly everything I produce. It helps me plan and develop strategies for my business too. With careful wording of prompts it makes for a half decent life coach too Pros Accessibility, ease of use and quality of its responses Cons The limitations of its memory size and inability to increase it even with the paid versions Review Source LN Louis N. OWNER Publishing Used the software for: Less than 6 months ### "CHAT GPT-LOST 40 CHAPTERS AFTER ONE MONTH OF WORK" April 2, 2025 1.0 HORRIBLE CUSTOMER SERVICE HORRIBLE CUSTOMER SERVICE I have been on chat for 2 months. I spent the first month working on 40 chapters. They lost all 40 chapters and could not find them Second month the site has not been functioning since there is a shut down. This is the worst site I have ever been on. Customer service sends the same stock form replies and never resolvers the issues I paid for Pro.... definately do not recommend it Date of experience: \[sensitive content hidden\] Pros NOTHING- The site has been down for 4 days. Paid for 2 months on Pro- Horrible experience. They dont refund for any problems you incurr...which are their fault Cons HORRIBLE CUSTOMER SERVICE- Over 12 emails and they send out a stock for reply- they refuse to address your issues or resolve Review Source SK Sanaa K. Chief Clinic Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A Versatile Assistant with Endless Possibilities" February 7, 2025 5.0 A powerful and adaptable tool for answering questions, brainstorming ideas, and assisting with tasks, though it occasionally needs refinement to better understand context. Pros Its ability to generate detailed responses, assist with tasks, and engage in creative conversations across various topics. Cons Sometimes the responses can be overly generic or miss nuanced context, especially for complex or very specific queries. Review Source MM Martin M. CEO Media Production Used the software for: 1-2 years ### "Still the best AI out there!" February 11, 2025 5.0 the website and apps are very user friendly and accessible across multiple devices Pros Free and easy to use. user friendly too. Cons The free version doesn't give you enough memory Review Source OK Omar K. Fulfillment Specialist Broadcast Media Used the software for: 6-12 months ### "ChatGPT AI Future !" January 16, 2025 5.0 Overall ChatGPT has been A powerful Ai chatbot. I love using this to get answers and perform small tasks which would take me much longer if I was to do them on my own. Pros ChatGPT is the best Ai software I have tried. I use this on daily base and with the help of ChatGPT I am to get accurate information which saves me time from searching the web. It’s like having your own personal Ai assistant. Cons I found ChatGPT to be very powerful in sourcing information , however sometimes it does have difficulties finding statistics when doing multiple comparisons simultaneously. Review Source IP Issac P. Senior Engineer Automotive Used the software for: 6-12 months ### "The most accurate LLM " December 22, 2024 5.0 Its a very useful tool that helps to solve almost all coding or general questions that I come across during my day to day work Pros Chatgpt remembers all the chat history and responds to all your prompts by referring to all conversations and responses in the previous chat. Supports attachments such as screenshots and can ask a question based on attachment and the response is accurate always Cons Does not support generation of a document yet if I want a text response to be saved in word it currently doesn't support it Review Source CL Cory L. CEO Entertainment Used the software for: I used a free trial ### "Improving quality of our workmanship is easy & cost effective with ChatGPT. " March 19, 2026 4.0 I am still on a learning curve to using the features to their maximum. i plan on trying to use it to improve the editing of a book I have written. That will prove interesting and increase my understanding of the program. Pros Easy to use and helpful suggestions are appreciated for the project improvements. The ideas and means to improve the quality of output is very helpful to make a better project . Cons I am not sure it is meeting the YouTube algorithms for maximized SEO results. YouTube seems to say we are not meeting the SEO optimization for each of our videos. Even adding pinned comments optimized SEO doesn't increase the video exposures. Review Source CF Chad F. Customer success. Information Technology and Services Used the software for: 6-12 months ### "Coding machine." January 10, 2025 4.0 Pros Coding and research work is made very interesting with ChatGPT. It provides well detailed content. Cons Somehow information is true, because it collects it from Many resources. Switched from [CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/) I changed to ChatGPT because of its functionality. Review Source Similar Products Featured ## Related categories [Agentic AI](https://www.capterra.com/agentic-ai-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[AI Writing Assistant](https://www.capterra.com/ai-writing-assistant-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.