# Page 12 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is ChatGPT the right Chatbot solution for you? Explore 334 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10009334/ChatGPT/reviews

---

ChatGPT

4.4 (334)

[View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 27th, 2026

# Page 12 - Reviews of ChatGPT

## Showing most helpful reviews

Showing 276-300 of 334 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AO

Alanna O.  
Systems Analyst Trainee  
Information Technology and Services  
Used the software for: Less than 6 months

### "ChatGPT Review"

June 2, 2025

5.0

Overall, it's a very convenient platform that is available to all no matter what job you have. it can assist you in almost anything which makes it a great tool to have in the shed.

Pros

Chat GPT isn't something we typically use on a daily basis but more so situationally. What's nice about it is you don't need an account, and you don't have to pay for a subscription to use it but it's always available when needed.

Cons

I personally don't have any cons when it comes to this platform. As stated above we don't use it on a daily basis, we only utilize its AI brain when we need assistance with re-wording verbiage or checking grammar when creating a custom post for our app.

Review Source

EH

Edgar H.  
Software developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Good ai for text, less accurate with code"

December 24, 2024

4.0

Pros

The fact that you can ask it to rewrite text, refactor code or create code from scratch

Cons

With code, the results were sometimes disappointing, it gives sometimes code with many issues and sometimes it becomes lazy

Review Source

Tommy M.  
Growth Team  
Computer Software  
Used the software for: 1-2 years

### "Chat GPT proves that AI is your friend"

July 19, 2024

5.0

Absolute time saver. AI is not the enemy, the people that use it to become more efficient will replace the people who fear it.

Pros

The ability to not only generate content but ask questions and receive answers without doing hours of research is so helpful. The amount of excel/sheets formulas I've asked to have written from scratch alone has saved me hours and hours of work. Plus you can use the free version and not pay a dime.

Cons

Sometimes the free version is slow to answer, only because it receives so many requests from other users, the paid version does not have this issue though.

Review Source

SR

Sadekur R.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "An assistant I got to help me on any situation"

August 6, 2024

5.0

ChatGPT is really powerful, and the plugins make it even better. I had a billing problem, but their help was super fast and helpful. They kept me updated the whole time.

Pros

ChatGPT is very nice. It's so user-friendly, and with GPT+ and plugins installed, it really changes the game. I'm able to find information fast and write things fast, too. It's absolutely one of my favorite tools.

Cons

GPT-4 is quite cool, but at times it gets slow or even stops working, even when my internet is fine. Maybe this happens because it's new, so hopefully, it will improve some time soon.

Review Source

MA

Mark A.  
Sales manager  
Computer Hardware  
Used the software for: Less than 6 months

### "ChatGPT Ai at its best!"

January 6, 2025

5.0

Overall ChatGpt is an amazing tool and helped me save a lot of time to do research on things which would require me to go on the web and do a detailed research.

Pros

Chat gpt is an awesome Ai tool. I found it to be super useful for daily needs and having information on my finger tips. It is capable of gathering accurate information instantly on demand.

Cons

Sometimes if you are looking for statistical data, I notice ChatGPT provides u with the external links available of the information you are looking for and does not analyze all data available.

Review Source

MW

Matthew W.  
Retentions and School Support Manager  
Education Management  
Used the software for: Less than 6 months

### "This will help you to be more efficient "

October 30, 2024

5.0

ChatGPT has really helped with writing emails and checking for any mistakes.

Pros

ChatGPT offers a quick and easy AI. It is helpful for composing emails and offering suggestions for social media campaigns.

Cons

You only get a few features of the Pro AI until it tells you to wait for a while.

Review Source

VJ

Vijayalaxmi J.  
Senior Manager - TA  
Staffing and Recruiting  
Used the software for: 1-2 years

### "ChatGPT - A Quick Fix "

August 5, 2024

5.0

Ever since i have discovered this app, i have been using it in almost all my work, may it be writing email, letters , research for PPT or ever a content for my presentations. It uses simple readable language which makes it more user friendly.

Pros

You can use ChatGPT for almost all my communications and Content Gives quick write up and the content is precise. You may change your prompt as many times as you wish. The run time is so fast that your work finishes in no time. User Friendly Interface

Cons

You must frame the exact prompt to get best content/Results You tend to trust the content without verifying as this acts a quick fix to all the content that you need in seconds

Review Source

TA

Tayeb A.  
Self employed  
Design  
Used the software for: 1-2 years

### "GPT-4o is so good it seems unreal"

June 10, 2024

5.0

I have been using ChatGPT the free version and occasionally the paid one, it is lightyears ahead of other AI's I have tried so far. Copilot and Perplexity are good but often find myself using ChatGPT as it just gets whatever you ask it done at the first attempt. With Perplexity for example, it sometimes did not understand the query.

Pros

It is becoming more and more accurate and now the free version includes images and file lookup. The "Explore GPTs" many people never navigate in the menus but this is a gold mine if you want to get more specific as you have many tools for programming, research analysis or education. GPT-4o is like your omniscient friend, it can help with anything and you can just have a conversation with it about anything and it sounds scary natural.

Cons

GPT-4o is good but I'm sometimes experiencing latencies or it disconnects even if the internet connection is steady. It's relatively new so I guess it will get better.

Switched from

[Perplexity](https://www.capterra.com/p/10014721/Perplexity/)[GitHub Copilot](https://www.capterra.com/p/10011215/Copilot/)

I tried Perplexity as an alternative to ChatGPT as Perplexity was able to synthesize information from files which was not available in ChatGPT (Free) but I wasn't able to obtain the results I wanted and not sure if my prompting was wrong using Perplexity or if it capabilities were limited back then.

Review Source

FG

Federico G.  
Dev Front End  
Marketing and Advertising  
Used the software for: 6-12 months

### "It does a lot, but everything not perfectly"

June 21, 2024

4.0

Good when it work, but it works not very often and it sometimes like discussing with a rock.

Pros

If you need are text processing or some slightly simple request that can save you a minute on google search then it s perfect. Very good also for language related issues like translation or localization.

Cons

The service is very often down for paid user too. The ai get often stuck in their mind, for exemple you ask one thing it will eply wrong, you point the error he will keep making it, you need to clear the chat and start a new one with a modified prompt to kind of reset his memory. Not very good for coding stuff unless you ask for simple script.

Review Source

CS

Carlo S.  
regista  
Performing Arts  
Used the software for: 6-12 months

### "ChatGPT: Utile e Funzionale"

July 9, 2024

4.0

Nel complesso con ChatGPT mi sto trovando piuttosto bene, la utilizzo abbastanza spesso ed attualmente non mi sento di dire che i suoi difetti abbiano inficiato sulla mia esperienza complessiva con il software.

Pros

Utilizzando ChatGPT ho apprezzato molto il fatto che abbia sempre a disposizione la risposta giusta per ogni quesito che li viene posto. Spesso, anche nelle richieste più complesse, è stato in grado di aiutare e soddisfare i miei bisogni.

Cons

Sicuramente ci sono degli aspetti da migliorare nel software, ma confido che ciò possa accadere nel corso del prossimo futuro. Tra questi sicuramente una maggiore apertura ad alcune domande più di difficile lettura, ma anche la possibilità di utilizzarla per la effettiva stesura di un testo dall'inizio alla fine, senza limitarsi a semplici suggerimenti, sarebbe un avanzamento significativo.

Review Source

MA

Moustafa A.  
CTO  
Education Management  
Used the software for: 1-2 years

### "ChatGPT for Startups"

February 3, 2024

4.0

My overall experience with ChatGPT is very good. I like the idea of having and customizing my own model.

Pros

I like that I customize ChatGPT and fine tuning it based on my collected data. Also, I like that ChatGPT saves my old conversations and also allow me to share it with others. ChatGPT support a wide range of languages which is very practical and essential.

Cons

I do not like the delay in the response of ChatGPT as sometimes it takes too much time and sometimes it gives an error. Everytime I restart an old conversation with ChatGPT I have to remind it with what exactly do I need. The pricing is a little bit expensive compared to competitors.

Review Source

VR

Verified Reviewer  
Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "A futuristic AI assistance tool"

March 9, 2024

5.0

Pros

What i like about ChatGPT is the versality of wide range of topics.I like it for its convinience and fast response for given task.It helps to create emails ,codes and to know answer.It helps to save lot of time for creating emails,I can also troubleshoot my code errors and can solve it.

Cons

I dislike about ChatGPT, Sometimes it shows inaccurate answer for given input,also it doesn't work with real time data such as ChatGPT 3.5 only has the data till the year 2022 and the image generator is only available for premium user.

Review Source

LY

Lipa Y.  
Finance Manager  
Construction  
Used the software for: Less than 6 months

### "ChatGPT - Review"

July 6, 2024

5.0

Pros

The on the spot response for questions such as excel formulas to use in describing what kind of reports I would like to see and what cost categories to use in my chart of account

Cons

Nothing at the moment since it has been very useful in my weekly task

Review Source

sS

swati S.  
Sr. Graphics designer  
Graphic Design  
Used the software for: 6-12 months

### "Chat gpt making work easy"

May 17, 2024

5.0

Quite amazing experience with chat gpt as its helpful ingenerating captions, taglines, instagram copies, mails even the content for presentation

Pros

chat gpt generates content which is very genuine and meaningful and eve small prompts work for it, even if you are not elaborative you can generate nice and meaningful content

Cons

chat gpt works less likely in case of multilingual content generation. Secondly regenerating content gives same meanings and content repeatedly.

Switched from

[Copy.ai](https://www.capterra.com/p/236813/CopyAI/)

i think chat gpt generates more meaningful and genuine and rich content

Review Source

SB

Sierra B.  
Consumer  
Consumer Goods  
Used the software for: I used a free trial

### "Its decent"

July 24, 2024

4.0

Pros

What I like most about ChatGPT is its fairly quick and efficient in answers and accuracy.

Cons

What I like least about ChatGPT is the fact of having to pay for it when theres other ones free online that are just as good.

Review Source

Ben E.  
Owner  
Publishing  
Used the software for: 6-12 months

### "Welcome to the future!"

June 8, 2023

4.0

Overall, my experience is one of a massive productivity boost and a revelation in how much I can accomplish in a given space of time. This is the future.

Pros

ChatGPT makes it possible to pretend to have business acumen, knowledge, and opinions that you haven't rightfully earned. In addition it can massively speed up text-based workflows, and removes the need for "grunt work" thinking. Like it or not, this is the future. Better to embrace the inevitable!

Cons

I don't like that ChatGPT clearly has a left-leaning orthodox bias which makes it very challenging to use when writing about current political issues, or controversial historical matters.

Review Source

MJ

Milla J.  
Management  
Education Management  
Used the software for: 6-12 months

### "SuperHero Chat"

April 13, 2024

5.0

He helps us with great Educational assistance, our Education Provincial documents are more professionally done and we appreciate the contents of his writing.

Pros

He is fast and very professional, I just love him.

Cons

There is absolutely nothing wrong with Chat.

Review Source

JH

Josh H.  
Owner  
Investment Management  
Used the software for: 1-2 years

### "Was groundbreaking, and is innovative, yet so PC that it's lagging behind due to censorship."

November 28, 2023

3.0

Pros

ChatGPT was the initial chatbot and AI that I tried when I got into the market. It is the very first experience with AI I have had and it was really cool and it still is awesome in the ways of being able to chat with a computer program or robot such as this and it understanding and talking back like a normal person, but it seems the longer it is alive and the more p. c. that the open AI company that owns it gets the more censorship is being placed on it. to the point that it will not even touch any topic pertaining to information that it finds to be even slightly offensive or not politically correct as previously m with the program now being so heavily filtered and censored there are just other Bots and generative AI that are now going to be much more viable options to anyone that wants to find out information or not be preached at about politics or political opinions or views. as well as the fact that base chat Gpt (free version and app) does not have access to the internet or knowledge prior to 2021. With it lacking the ability to use the web to find real-time data it almost makes it pointless, to me at least.

Cons

How heavily it is censored and continuing to be censored and will not talk about anything it finds even slightly offensive even if the user does not think that it is offensive or is honestly trying to learn something. the other point is the fact of not having internet access for real-time data

Review Source

TS

Tanshira S.  
YouTuber  
Fine Art  
Used the software for: 2+ years

### "The exploration of Artificial Intelligence "

April 23, 2024

4.0

Pros

The best thing about the AI is that it remembers our previous conversations, can have a friendly conversation with us, can guide us in decision making, and can help us in data analysis and knowledge gathering

Cons

The thing that I didn't like about is that it's making people lazy and human creativity is vanishing gradually.

Review Source

Tiffany L.  
Founder  
Professional Training & Coaching  
Used the software for: 6-12 months

### "My new bestie"

August 28, 2023

3.0

I love it. It's like having a personal assistant, business coach, content generator, and editor all in your pocket. If you have a new business, this is a goldmine b/c while you may not be able to afford a marketer right off that bat, you can use Chat to make doing it yourself easier!

Pros

Sorry not sorry, but ChatGPT is awesome. Yes, in the beginning there were some issues, but what software doesn't have that when it first launches?! Now, let's get into what makes this what you need. I've literally replaced google with it for a LOT of things. I've used it to help me come up with icebreakers or group activities for my speaking engagements and 1:1 clients. Getting clear and more focused on your business (or personal) thoughts and plans is soooo much easier with ChatGPT. Some look at it as doing the work for you, but I see it as helping you think deeper or sparking ideas that you may not have thought of.

Cons

If you do not have the paid version your access to GPT 4 and soon to be 5 will be limited.

Review Source

CJ

Courtney J.  
Consultant  
Professional Training & Coaching  
Used the software for: 6-12 months

### "ChatGPT is a Fun and Attentive Personal Assistant"

October 20, 2023

5.0

Overall the tool is pretty robust and the addition of plugins makes its capabilities even better and increases even simple functionality. Their customer support is excellent. Had a billing issue and they responded quickly and kept me updated throughout the process.

Pros

I found ChatGPT to be very easy to use and with GPT+ the ability to use plugins is a gamechanger. From research to report writing the key is understanding how to prompt the chat for the info you need. Definitely in the top 3 of my daily toolkit.

Cons

No built in document formatting and not all of the plugins are on the up and up. Would be great if they could improve their plugin store and make it an official repository with verified plugins. The ability to print individual conversations native in the app would be helpful.

Alternatives considered

[Claude](https://www.capterra.com/p/10011218/Claude/)

Review Source

VR

Verified Reviewer  
Director creativo  
Entertainment  
Used the software for: Less than 6 months

### "ChatGPT y el futuro de la comunicación con la IA"

June 26, 2023

5.0

Llevo poco tiempo utilizándola pero se ha convertido en una herramienta indispensable para mi trabajo, cualquier duda que tengo recurro a ella, me ayuda a construir textos concisos y coherentes y da respuesta a la mayoría de mis dudas sobre cualquier tema.

Pros

Me encanta porque genera respuestas inmediatas, la interacción es en tiempo real, su lenguaje y redacción son óptimas y claras.

Cons

Me genera un poco de temor que empiece a controlar de manera autónoma algunos procesos humanos.

Review Source

JA

Jeff A.  
Instructional Tech Coach  
E-Learning  
Used the software for: 1-2 years

### "ChatGPT for Education "

March 17, 2024

5.0

Its been good. For the way I use it, and teach it, its an amazing tool that every teacher should have bookmarked and open daily.

Pros

This can save teachers hundreds of hours through out the year with doing basic things such as writing questions, helping with rubrics, writing objectives, coming up with ideas, brainstorming...

Cons

Its hard to fully trust as it is always confident it its answers yet really messes up on some things. None more than math. For some reason it seems that it knows what its doing yet the math answer is often wrong.

Review Source

LN

Liza N.  
Owneer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Chat GPT is a must have!!!"

October 30, 2023

5.0

Overall, my experience with ChatGPT was positive. It's a valuable tool for accessing information and having natural language interactions, but there's room for refinement in response quality.

Pros

What I liked most about ChatGPT was its ability to provide quick and accurate answers to a wide range of questions. It was incredibly helpful in getting information and explanations on various topics.

Cons

However, one thing I liked least about ChatGPT was that it sometimes generated responses that were a bit too verbose or not entirely relevant to the question asked. It could be improved in terms of providing more concise and focused answers.

Review Source

SB

Sarah B.  
Web Developer  
Internet  
Used the software for: 2+ years

### "Absolute Necessity For Web Developers and Website Owners"

July 9, 2023

5.0

It is a necessary tool in my arsenal when developing websites and writing code.

Pros

ChatGPT has helped me solve numerous technical issues with my code. When I'm struggling to make something work, and searching online doesn't help, I always turn to ChatGPT and get the help I need promptly - and correctly.

Cons

Sometimes getting my code to work takes a lot of prodding if it doesn't work at the first pass. The message limit for GPT-4 is pretty limiting when this is the case.

Reason for choosing ChatGPT

Going straight to the source has been much more effective in getting the answers I need right away, and much more cost effective.

Review Source

Similar Products

Featured