# Page 4 | ChatGPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ChatGPT the right Chatbot solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10009334/ChatGPT/reviews --- ChatGPT 4.4 (351) [View alternatives](https://www.capterra.com/p/10009334/ChatGPT/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 4 - Reviews of ChatGPT ## Showing most helpful reviews Showing 76-100 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LG Lisa G. Coach and Consultant E-Learning Used the software for: 1-2 years ### "The "Kleenex" of AI" June 17, 2025 4.0 As I learn to use it more for business I'm really growing dependent on it. I do know at some point I'll be reliant on it and then of course will have to start paying a premium which I expect. It was the first and it's now a verb like Kleenex and has come to be known to mean all AI basically. But in the not too distant future, this too will become my grandfather's oldsmobile. Pros I like that I can talk to it like a human being and as I've grown with it over time, it has gotten to know me. I can ask it almost anything and get great answers from recipes to nurture emails for my biz to information on saving money. Cons I started to use it by talking to it on my phone, then asked to have it change it's voice and for whatever reason it stopped working. I don't like that the AI can't tell me how to fix itself. Review Source MJ Markus J. Geschäftsführer Real Estate Used the software for: 6-12 months ### "Leider nicht mehr zu gebrauchen." October 6, 2025 3.0 Leider ging es wie mit jeder KI erstmal bergab. Man war am Anfang begeistert, je länger man damit arbeitete, desto mehr Fehler fand man, die einfach nicht passieren dürften. Es werden Regeln und Anweisungen eingegeben, die dann falsch befolgt werden. Jetzt kommt noch ein strikter Inhaltsfilter, der wie eine FSK 6 Einstellung wirkt. Pros schnelles Ergebnis für übersichtliche Themen, Zusammenfassungen oder Bewertungen von eingestellten Texten, was Lesbarkeit und Ideen zur Weiterentwicklung angeht. Cons Anweisungen werden vergessen, seit einer Woche striktere Inhaltsfilter was beim kreativen Schreiben ständig Inhaltswarnungen hervor ruft. Switched from [Claude](https://www.capterra.com/p/10011218/Claude/) striktester inhaltsfilter, gerade in der erwachsenen literatur schreibe ich gefühjlt nun nur noch bei chatgpt für kinder Review Source LOKENDRA T. Owner Information Technology and Services Used the software for: 2+ years ### "Genuine and honest Advice for ChatGPT." July 12, 2025 5.0 My overall experience with ChatGPT has been great, but I have become much more dependent on ChatGPT. My workflow is now simpler, faster, and easier. Pros Fast, reliable, and most advanced, with the most accurate results, are the best features of ChatGPT. We can trust ChatGPT. Cons ChatGPT is a good AI platform, but sometimes ChatGPT's speed becomes slow randomly, really frustrating. need to focus and fix the issue. Review Source nO niamh O. researcher in science E-Learning Used the software for: 1-2 years ### "Chat gpt is like an academic personal assistant" March 9, 2026 5.0 Amazing- started paying for chat gpt plus about a year ago- I am constantly asking it questions like how to use various computer software Pros loved chat GPT plus, helped me with my phd when i needed help but couldn't constantly be emailing my supervisor. Love how easy it is and more advanced it is getting and available on the go. Cons Price for Plus subscription, sometimes the conversation lags when it gets too long and if you start a new conversation it won't remember the context Review Source ML Mariah L. Owner Non-Profit Organization Management Used the software for: 1-2 years ### "Reliable as can be!! Love ChatGPT" September 22, 2025 4.0 My overall experience with chatGPT has been very enjoyable!! It's been a life saver in a lot situations when I was short on time and needed help to meet a deadline. Pros There are so many things I absolutely love about chatGPT!! If I had to pick one thing over the rest it would have to be it's consistency, and accuracy! Cons That's a tough one in all honesty but if I had to pick one it would be that it doesn't have enough features and it's a little pricier than id like to see considering Alternatives considered [CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)[DeepAI](https://www.capterra.com/p/163645/DeepAI/) Reason for choosing ChatGPT I chose chat gpt over the rest because it was simple to use and the overall flow of the app was more comfortable. Review Source Gabriel I. Founder E-Learning Used the software for: 1-2 years ### "Your life is before and after ChatGPT - in a good way" March 19, 2025 5.0 Amazing experience with the AI engine. Outstanding results. However, UI needs a little improvement. Pros I think it's an amazing piece of software that keeps getting better and better. I love all the Plus functionalities, such as GPT's and projects. Cons I think it would be great to have better creative control over the answers, not just in the prompts but through UI. Imagine there were sliders for defining how creative/precise, concise/long, etc you want your answer. Review Source Stephen B. CEO Information Technology and Services Used the software for: 1-2 years ### "Google Replacement" July 30, 2025 5.0 Overall, I love it, it has streamlined my every day life, helped my ideas come to life, and made things easier. Pros I use ChatGPT now for every facet of my life. It has essentially replaced what Google did for me, and does it 10 times more effectively and faster. Cons Not knowing which model to really choose. Sometimes I choose the wrong model and I don't know if I would have been better off or received better code using a different model Review Source DC Dan C. Health and Life Coach Hospital & Health Care Used the software for: Less than 6 months ### "Well worth your time-avoid rabbit holes" March 2, 2026 5.0 Overall experience is phenomenal. It was the first of its kind (to my knowledge anyway) and is ground breaking. I plan to have it work with me to produce a book. Pros I appreciate the learning curve, while it could be steep, not making me feel like I couldn't complete it. You can search and find prompts almost anywhere. It's easy to just have your own "trial and error" to utilize it to the best of your own personal ability. I also truly appreciate the fact that it saves all you've done automatically. Cons The lack of personal feelings and emotions. While I understand it has a computer mind versus human, it can be more difficult for a "feeler" to be okay with some of the things it produces. Review Source CW Colene W. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Cites the source" March 30, 2026 5.0 Pros I love that it cites sources and can handle just about anything you give it. I creates a lot of good ideas for content for our business on social media. Cons The most inconvenient thing I have noticed is that it will just randomly stop searching something after a few minutes and says that it has an increased amount of searches and can't help at this time. Review Source SF Sarah F. Office Manager Construction Used the software for: Less than 6 months ### "ChatGPT ready to take over... i mean take on the world" July 16, 2025 4.0 I thoroughly enjoying using this app. Wihether its uploading a hard to understand document and getting help finding specific details, or getting a quick response to a non work related movie actor question. Definitely has been a time saver overall. Pros ChatGPT is much easier to use than Google. While searching for specific information on Google i can ask it in a question form to ChatGPT and 95% it understans immediately and provides me with an answer I understand. Cons The cost is pretty pricey. Also if you hit a certain amount of "chats" you need to delete some old ones. There have been a few times i asked for some research and the response had errors. But once i pointed this out, ChatGPT did a better search and came up with a better response. Review Source Arun Pratap S. React native developer Computer Software Used the software for: 1-2 years ### "Best LLM in the world." July 28, 2025 5.0 I am using the chatgpt before 2 years and learnt lot of things from the chatgpt and learnt the prompt how to write for the more perfect response from the chat gpt. Pros ChatGPT is the most popular LLM large language model and its is very helpful for the all professionals and increase the productivity of the humans. Cons ChatGPT some time not get the perfect response and give the same response and stucking in the loop this is main problem with chat gpt. Review Source CH Charles H. President Law Practice Used the software for: Less than 6 months ### "A realistic review to a seemingly realistic program" June 25, 2025 5.0 overall, I cannot complain--the pros of the program truly outweigh those of any cons. There may be instances where you have to accommodate but the overall objective is always met! Pros ChatGPT makes complicated and multifarious work flows, seemingly easy. Give it a several prong task and its breaking each point down like its got 20 years of experience in that particular field Cons Every now and then when giving the chat voluminous data, it will conflate or forget certain issues previously regarded Review Source RP Rylie P. Communications Coordinator Education Management Used the software for: 1-2 years ### "Very Helpful Tool" April 27, 2026 4.0 Overall, ChatGPT has helped me greatly. I use it often to solve problems and brainstorm ideas. It has an answer to everything. I also do not like that it is bad for the environment. Pros ChatGPT has been a great Ai model. The free version is a great value for money. It creates content fairly accurately and responds very fast. Cons I least like that ChatGPT will affirm almost anything you tell it. I don't always need it to agree with me, but to correct me as well. Review Source mC maza C. consultant Financial Services Used the software for: 6-12 months ### "Chat GPT review" April 30, 2025 5.0 Me personally, i love it i use it for everything. Just be cautious you don't get lost in its world. Its a Ai robot but a very smart one for sure. It truly makes things easier in a business aspect. Pros I love how fast it is to get answers and how it can almost do anything. Its like a teacher in school walking you through everything. I personally love it. If you know how to prompt it properly, it will give you the best answers. Input=Output . I learned when prompting pile it like lego bricks. One stack at a time. Thats what people need to do and i promise you will get the best output. Hope that helps Cons it doesn't always give you the correct information and sometimes it goes manic. Review Source JS Jonathan S. Senior Product Designer Banking Used the software for: 2+ years ### "ChatGPT has powerful potential" June 21, 2025 4.0 ChatGPT is a powerful tool that is changing the way the world uses technology with AI. It has the potential to improve and increase your agency and thoughtfulness but only if you use it carefully. Pros ChatGPT is helpful at being a thinking and writing partner. By asking it questions or having you answer questions it can be a critical tool for thinking, strategy, and improving your writing. Cons People can use ChatGPT to "phone in" work by having it write or generate content for them. Because of this it has a great potential to be misused and erode human agency. Review Source Kennedy K. freelancer Market Research Used the software for: 6-12 months ### "chat gpt review" February 26, 2025 5.0 it is the best platform to do research and get real-time information Pros The most thing I like about ChatGPT is that it gives a real-time response and also cuts the time to do research. It is also 24/7 available, which means you can do anything with the platform. Also, it is cost-efficient and helps in learning new skills. Cons Some times it gives inaccurate and outdated information, and it is also limited to creativity/context to understand. Switched from [Gemini](https://www.capterra.com/p/10020130/Gemini/) to get more of what i want to search and get information i want Review Source VR Verified Reviewer ICT Officer Hospital & Health Care Used the software for: 6-12 months ### "Chatgpt is amazing at improving work research time and efficiency." August 13, 2025 5.0 Good, it has made working more efficient, studying faster and more understandable, and overall has been a good experience Pros I like the reasoning models (thinking) which allows for self reasoning tasks, it is good at doing online research on my behalf. I like queueing up questions while i do other work, it helps efficiency a lot. Cons Mainly data concerns, I dont like a that youre opted in by default for data collection/training. I also dont like the lack of testing for pro, I would be interested in upgrading if I could test pro and see if it is actually worth it. Switched from [Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/) better at handling documentation creation and research tasks, mainly as it has access to the thinking model if chatgpt. Review Source GH Gloria H. Leasing Agent Real Estate Used the software for: 1-2 years ### "Easy, Fun, and Efficient as a Work Tool!" October 10, 2025 4.0 I'm really enjoying it as a work assistant tool- it has improved my efficiency! I'm sure there are even more things I can use ChatGPT for, but I'm still learning! Pros It is super easy and user friendly! It helps me write emails, synthesize information as well as keep track of notices and newsletters. I also use it for event and game ideas! Cons Sometimes it just flat out adds wrong information, like dates and times, even when I do not ask. It is a little buggy with document creation and adding information. Always double check the results! Review Source Nathan E. Systems Administrator Hospital & Health Care Used the software for: 2+ years ### "ChatGranPrixTurismo" August 21, 2025 4.0 Pros Its efficiency in solving less complex prompting or more straight forward challenges, i also like its image enhancement/modifications Cons When giving it more unknown or complex prompts it can struggle to give the right answer, but i suppose this is based off of the information it accesses. Review Source yS yashu S. coding Computer Software Used the software for: 6-12 months ### "cons and pros " May 1, 2026 4.0 overall experience is good at all in chatgpt it is good on study and researching .and i have one concern that it has a privacy issue Pros chatgpt is good for deep researching or for coding it image genration is good use in school work and collage work very intersting ai tools like sharing screen and ai voice assistant Cons it has a big cons of misinformation . It stuck in one information and repeat it again and again if i ask the reason and why and it can work on in on device by which chat can be private Review Source Milagros G. Content creator and Social Media Manager Online Media Used the software for: 1-2 years ### "Excellent and practical" July 16, 2025 5.0 In general is excellent. I get responses for doubts or searches right away instead of having to click 5 pages on Google to get an answer to your questions, for example Pros What I like most about this app is how versatile this is. You can ask questions about everything and get and answer right away. I can use it also when im lack of ideas to create content for a bussiness and managing. Cons So far, the things I dont like is... You may obtain false or harmful information. Keep in mind that it's artificial intelligence, but not everything is 100% reliable. Use it with caution. Review Source AM Abdullah M. Senior Manager - Revenue and Pricing Hospitality Used the software for: 1-2 years ### "Overall efficiency enhancing product" August 26, 2025 5.0 Overall, I am super happy with this product; it has been easy to learn and implement in my work. I find the Projects feature super useful to organise aspects of my day-to-day and overall thoughts Pros I find it easy to use and organise my overall projects. It has helped me with overall writing tasks as well overall content that I need to come up. The analytical functionality is also great when dealing with different datasets and trying to create content around them Cons I am overall pretty happy with this - I am slightly concerned however, when it comes to the privacy and security of my data as this is not clear what is accessible by the company Review Source HT Hardik T. Freelancer Financial Services Used the software for: 1-2 years ### "Effortless intelligence at your service " July 20, 2025 5.0 ChatGPT is a very nice tool to increase productivity by delivering fast, intelligent output for writing, coding, web research.and more. Pros The chatbot helps in improving writting with customisation around tone and word count. I use this feature everyday. It also helps in brainstorming, drafting emails and writing codes for app development. The Pro version offers codex, operator and several agentic AI feature with the access of various reasoning models. Cons It hallucinates with content making it important for us to double check the output. Over reliance of the ChatGPT makes us think less by own self and relay largely on it for even small thinking as well. Review Source JB Jacob B. Owner Real Estate Used the software for: Less than 6 months ### "Lives up to the hype once you learn how to use it." August 9, 2025 5.0 Overall it is a gamechanger for me in spinning up reports and data analysis. Honestly it is like I hired a full time developer, analyst, and at least 5 data entry positions. Pros For large data analysis projects, it is a lifesaver. I am able to use it directly to parse through messy data and also build programs with it (as a non-developer) Cons The intro how to use it is pretty much non-existent, so it take quite some time to play around with it to actually know how to use it effectively. Alternatives considered [Perplexity](https://www.capterra.com/p/10014721/Perplexity/) Reason for choosing ChatGPT I tried both and importing data was easier with ChatGPT Review Source VG Valentino G. Front Desk Officer Hospitality Used the software for: 1-2 years ### "CHATGPT REVIEW" August 26, 2025 5.0 My overall experience has been great. Ive gotten more knowledgeable by using chatgpt for my work and reseach too Pros Chatgpt has been very helpful and resourceful.I like the fact its free ans user-friendly.Been able ro learn a lot by using chatgpt,i have an habbit for writing,chatgpt has been my go-to solution. Ive also been able to create some nice content and articles using chatgpt.I can get through my history with ease and its also secured to use on my mobile phone. Cons I could only create 3 images even though i would love it to be increased. Often times the mistakes are there and i have to rephrase my questions mist times Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.